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The tuner does not turn on. Power supply failure. The message “Short circuit!” appears on the receiver screen. Check antenna cable!

First, let's try to divide receiver models into groups that are united by common features and have similar characteristics.

GS, DRE, DRS, these are all essentially the same manufacturer.

1. 5000, 5001, 5003, 7300 - only accept MPEG 2, approximately 50 channels in total are available.

2. 8300, 8300 M, 8300 N

Starting with 8302, an external power supply is typical, with the exception of 9303 and 9305

3. 8302, 8304 - do not support HD.

4. 8305, 8306 - these models do not have a display.

7. GS U210, GS U510

8. GS B210, GS B211, GS B212 - these models do not have a display.

General symptoms of malfunctions characteristic of all models of Tricolor receivers.

If the Tricolor receiver shows no signs of operability at all, nothing lights up, you first need to figure out the power supply to the receiver.

Receivers GS 8302, GS 8304, GS 8305, GS 8306, GS 8307, GS 8308, GS B210, GS B211, GS B 212, GSU510, GSU210 have an external power supply. You should start by checking its functionality.

1. Message on the TV screen: no signal.

First, you should make sure that the message displayed on the TV is from the Tricolor receiver, and that the receiver itself is connected to the network and is showing signs of life. When the button is pressed Menu on the receiver remote control, the TV screen should display Main menu receiver Tricolor TV. This will guarantee that you did not accidentally switch the TV to some other video input and the Tricolor receiver is working and the message about the absence of a signal is a message from the receiver about the absence of a signal from the satellite.

Several times a year, satellite television operators carry out scheduled technical work on transmission equipment, including the removal of broadcasts. Typically, these works are carried out before 10 a.m., sometimes until 2 p.m. Always, some time before the start of technical work, Information channel Tricolor TV, NTV+ also constantly repeats warnings about upcoming work.

The satellite signal may disappear for one of several reasons:

1.1 The Tricolor antenna has moved slightly to the side.

A 1 cm shift is enough and the signal will disappear. It is not recommended to twist the antenna yourself; most often, after trying to set up the Tricolor satellite dish on your own, you will have to call a professional installer, even if the problem was due to a short-term outage at the technology partner of Tricolor TV. If something falls on the plate from above and it shows signs of visible damage, it will have to be replaced. A slight change in the geometry of the receiving surface of the Tricolor or NTV+ antenna makes its further use impossible.

Setting up the Tricolor antenna, located in an easily accessible place costs approximately 1500 rubles, replacement of the converter + 500 rubles. Complete antenna replacement 2500 - 3000 RUR.

1.2 Damage to the transmitting cable on the way from the antenna to the receiver.

If you can find the location of the damage, then having a special F female-F female adapter (barrel) and two F connectors, it is easy to connect the damaged cable. Otherwise, you will have to change the entire cable.

1.3 The antenna cable came out a little from the F connector screwed onto the receiver input.

It is enough to forcefully push the cable inwards.

1.4 The Tricolor converter stopped working.

The standard warranty period for converters is 1 year. Average service life is 3-5 years. There are cases of 10-year work. It is easy to change the converter; it can be more difficult to find one on sale. When purchasing, please note: CIRCULAR must be written on the converter.

1.5 An obstacle has arisen between the satellite dish mirror and the satellite.

This could be a built apartment building, a grown tree, or snow stuck to the antenna, or laundry hung out by neighbors; in any of these cases, the signal does not pass through. You can simply shake off the snow, but with a tree it is more difficult; in the case of a house, you will have to look for a place to reinstall the antenna. A temporary obstacle may appear due to weather conditions; the signal does not pass through the thundercloud; it is enough to wait until it moves away from the imaginary line directed from the antenna to the satellite. Satellite signal does not pass through very heavy snow or rain, you also need to be patient. The same weather conditions, precluding the possibility of using satellite television, may also exist in the place where the television signal is broadcast to the satellite.

1.6 The Tricolor receiver is out of order.

This also happens. During the warranty period, receiver Tricolor should be taken to specialized service center Tricolor TV, necessarily with a warranty card. If warranty period for the Tricolor receiver ended, it is not always advisable to repair the receiver. For relatively modern Tricolor receivers, the manufacturer establishes a warranty period of 1 year. There is no point in repairing old NTV receivers; at online flea markets you can easily buy them for 1000 - 1500 rubles. a working used receiver, the repair of which can cost 3-4 thousand rubles. New receiver for NTV+OpentechOHS 1740V price: 6500(with contract RUR 1,200 included), free delivery.

A new receiver for the Tricolor TV exchange promotion costs 4,000 rubles.

1.7 Software failure in the Tricolor receiver or accidental change of settings.

Algorithm of actions: menu button - OK button, settings - OK, factory settings - OK, confirm reset. Then re-tune the channels using Tricolor receiver user manual.

2. Coded signal or no access.

The problem is standard for Tricolor TV subscribers. On receivers for viewing NTV+, if there is a malfunction of the card reader or access module, the following message may be displayed: smart card not inserted, If NTV+ receiver Instead of a picture it displays the inscription - geographical restriction, you need to find out if there is money in the contract account at the subscriber service. Tricolor TV users need to know what is included in Tricolor Basic package, who must work without any payment. Now there are only two channels - First ORT and NTV, they should always work, so if nothing works for you at all, you don’t need to run to pay 1200 rub. for the Single Package.

You should disconnect the receiver from the electricity, and after 5 minutes turn it on again (reboot). Helps in 99% of cases, all computers tend to freeze sometimes. A digital satellite receiver - a receiver, is nothing more than a computer created to perform certain tasks.

If rebooting does not help, you should first make sure that the receiver sees the ID of the smart card or built-in DRE conditional access module. In older receivers for viewing Tricolor TV models: DRE, DRS, GS - 4000, 5000, 5001, 5003, 7300, 8300M you should press the "Status" button on the remote control of the Tricolor receiver or find the status: Menu button, Status - OK. On the page called up by pressing these buttons, there is information about the software and the receiver itself, including the DRE ID should be displayed, opposite there should be a multi-digit number. If there is no number, you can try to reboot. If after several reboots the number does not appear, this is a sure sign of a breakdown of the built-in conditional access module.

The feasibility of the repair is questionable. Replacing a module at a service center costs RUB 4,000, with a 3-month warranty. There is no guarantee that a motherboard worth 4 thousand rubles will not fail in a couple of months. or power supply - 1500 rub.

A new receiver for the Tricolor Exchange promotion costs 4,000.

2.1 ID is displayed, but the receiver does not decode the channels.

This may be due to an outdated version of the software. To replace the software yourself, you need to find the current version of the software on the GS manufacturer’s website. Then, using a computer and a “Nulmodem cable”, using DRE Burner program upload the new software version to the satellite receiver. Then you should repeat through the subscriber’s personal account activation command to your receiver number. Then leave the receiver on until everything works.

Tricolor receiver software update, with a visit to the customer it costs 1500 rubles.

2.2 There is no access or a coded channel for Tricolor TV receivers GS 8300, GS 8300N, GS 8304, GS8305, GS 8306, GS 8307, GS 8308, GS 9303, GS 9305, GS U510.

All these receivers will not decode channels without a smart card. First you need to make sure that the receiver sees the smart card, the DRE ID number and the smart card number are the same thing. New receivers have a No. ID button on the control panel. By pressing the No. ID button or using the menu button, going to the status section, you need to see whether the smart card is detected by the receiver.

If the ID number is displayed and there are valid subscriptions, but the channels are still encrypted, the problem may be with an outdated software version.

You can check for valid subscriptions in the main menu - OK, conditional access - OK, subscriptions - OK and see if there are valid subscriptions. Class 000 is the “Basic” package; if this class is displayed, then ORT and NTV should work. If these channels are working, and the rest are encrypted and there is only class 000 in subscriptions, then the payment for the paid package has ended and you need to make a payment Single package costing 1200 RUR. Before paying, turn on the Tricolor receiver and keep it on until everything starts to open.

Satellite television can be analogue or digital. Analog television has long been outdated, as it often has poor signal quality, the number of broadcast channels is constantly decreasing, and the equipment itself is no longer produced, so it no longer makes sense to install a set of satellite analog television. Digital television is a completely different matter. Several thousand channels on all topics and excellent picture and sound quality.

Today I will introduce you to the skyway platinum receiver. This digital satellite receiver has two tuners. All the most advanced technologies are embodied in this receiver model - a powerful processor, design, excellent quality. But what to do if the receiver does not turn on? And why doesn't the receiver turn on? The most common failures of receivers are failure of the power supply and firmware failure. This receiver first showed symbols on the display, but did not turn on, then it stopped turning on altogether. There are also cases when the satellite receiver turns on and off.

To begin, take a screwdriver and unscrew the existing bolts around the perimeter of the cover, there are five of them in total, three on the back and one on the sides.

We remove the cover and immediately see the inflated capacitors; they need to be replaced with the same ones. Not only they, but also other elements along the power circuit could fail. We unscrew the four bolts that hold our power supply and remove it.

Now we turn the power supply over and coat the solder points with the capacitor with flux, this turns out to be eight points, since there are four capacitors. Solder the capacitors.

We look at the rating and buy the same ones, for us these are capacitors with a rating of 10V 1500mF.

I draw your attention not to confuse the polarity; on the board itself, on each side of the circle there is a black semicircle, it is highlighted in bolder color. It is precisely on this side that the capacitor should be soldered in the shaded area. You can see it in the photo.

Now we assemble our receiver and plug it into the network. As you can see, the skyway satellite receiver has loaded and turned on. The skyway digital satellite receiver is now working. The power supply repair has been completed. Happy repairs everyone.

The work of the Tricolor TV satellite television operator is to receive, process and transmit the signal to the satellite serving the region. This operation becomes available using special technical equipment - a receiver connected to a TV and satellite dish. If the Tricolor receiver says boot and does not turn on, this can be caused by a variety of factors, technical and software malfunctions.

In this material, we will consider in detail the reasons for the unstable operation of equipment and determine the current diagnostic methods and further troubleshooting.

Tricolor: the receiver does not respond to the remote control - what to do and how to fix it

Any model of set-top box issued when connecting to the Tricolor TV service package is controlled using a remote control.

If the boot light on the receiver is on, but pressing the corresponding keys on the remote control does not activate it, the reasons may be the following:

  • you have exceeded the maximum possible distance between the remote control and the device;
  • the battery needs to be replaced, which makes signal transmission impossible;
  • The remote control was subjected to physical impact and failed.

Transmitting a signal using the remote control requires maintaining a distance from the TV. The device must be aimed at the set-top box, and the receiver itself must not be filled with third-party objects. If repeated attempts to turn on the receiver, change the channel or enter the menu are unsuccessful, the problem may be a low battery. Replace the battery with a new one, following the instructions for removing and reinstalling it. If the problem persists, there is likely physical damage to the remote control and its failure. There are universal solutions that allow you to control a variety of receiver models. You can buy such a remote control at the nearest operator service office or through third-party services.

A problem with the operation of the receiver is rarely associated with a malfunction of the remote control. Let's take a closer look at the third-party reasons why the Tricolor receiver does not work.

The Tricolor receiver does not boot: what is the reason

Satellite television operator Tricolor has developed a unique error system that allows you to quickly diagnose and independently fix the malfunction. However, not all problems are accompanied by the appearance of corresponding text on the screen describing the error. The problem with loading the receiver is one of these cases.

The problem may be due to the following factors:

  • the device is not connected to power;
  • the receiver is not connected correctly to the TV, which makes it difficult to display the image;
  • device failure as a result of a warranty claim or physical impact;
  • problems with the software or its update.

Initial diagnostics are simple - just check that the device is connected to the electrical network. The corresponding indicator on the receiver should light up. If this does not happen, there is a high probability of failure of such equipment. Free diagnostics are carried out by a specialist from Tricolor TV, who can be contacted at the nearest service office or by calling to your home. If the case is under warranty, you will be given free satellite equipment of the latest generation. Physical impact, falling or flooding can also render such a device unusable. The receiver is a complex device that uses unique technical and software algorithms and requires careful operation. If the breakdown is your fault, the replacement will require payment of part of the cost of the receiver specified in the official service agreement.

If the light on the TV is on, check whether the wires are connected to the TV correctly. Detailed instructions can be found in the device documentation or the corresponding section of the Tricolor TV website. Follow the instructions provided and perform the setup again.

Software often causes unstable operation of technical and software components. New updates are installed both on the receiver itself and on a special module. Both components must be compatible with each other, otherwise they will not work together. Re-flashing the receiver can be done independently. To do this, you will need a USB drive with pre-downloaded files of the appropriate format.

Follow the official instructions for flashing the device, otherwise a third-party software malfunction may occur.

If you are unable to fix the problem yourself, an official representative of the Tricolor TV company, called to your home, can check the operation of the device. To do this, submit a request to the support service. This can be done either by landline or mobile phone, or by using the operator’s virtual solutions.

Tricolor GS U510 receiver does not turn on

GS U510 is a set of modern technical and software solutions available for purchase by every Tricolor TV user. On such a device you can not only enjoy high-quality satellite TV, but also take advantage of the built-in gallery or media player function. New equipment is being actively developed, which contributes to the frequent release of software updates. Problems with turning on such a receiver are often associated with the software, requiring manual reinstallation of the firmware.

If your receiver model GS 8306 from Tricolor TV does not turn on, there may be a variety of reasons. Often, they are explained by a “banal” lack of power, due to the unstable - “shaky” position of the plug in the socket, but sometimes, the “silence” of the receiver means the presence of a real technical problem. Below, we will try to find ways to make a suddenly broken device turn on.

Technical description

First of all, it is necessary to emphasize that the GS 8300 series receivers are quite common equipment in the telecommunications system. Depending on the model, receivers have some differences in characteristics and layout, but fundamentally, their designs are very unified. Let's start getting acquainted with the model 8306 that interests us from the rear panel of the device. All outputs of the Tricolor receiver have letter designations, and this will make our task much easier.

Let's understand the notation and functional Rear panel output assignments:

If the Tricolor receiver freezes on a “black screen” or does not respond to the remote control, be sure to make sure that there are connections on the rear panel and that the supply cables are intact.

A special feature of the “zero six” is that this receiver does not have a display where you can track its operating status. Instead, the functionality and malfunctions of the receiver can be identified thanks to signals from indicator lights on its front panel. Therefore, the purpose and operation of these alarms should be considered in more detail:


Of the GS 8300 series receivers, the GS 8305 and GS 8306 models are equipped with indicators. Outside of this model range, the GS b211 prefix has LED signaling devices. Notification about the operation of the device and its possible malfunctions in these receivers occurs in a similar way.

There are other reasons for a situation when the Tricolor TV GS 8306 receiver does not turn on. Let's look at them in detail.

Information about the absence of a signal may indicate various causes of malfunctions. Let's look at the main ones:


Signal coding or access restriction

The first thing to do in this case is to make sure that you have the Tricolor basic package. When some channels work and others don't, it's usually in payment. Almost always, the television company warns the subscriber about the expiration of the deadline. You can view your own balance in your Personal Account on the service provider’s website www.tricolor.tv. If everything is fine, try turning off and, after a while, turning on again. If it doesn't help, call Technical Assistance.

Why the TV does not work with similar “symptoms” is sometimes explained by the lack of contacts in the smart card slot.

Reboot it, pull it out and put it back in its original place. The technique works quite often.

Random blinking of indicators

These signs indicate a failure in the device’s software or failure of its motherboard. Repairing or reprogramming a device involves costs with minimal guarantee of its subsequent productive operation. In such cases, it is better to buy a new device.

Another reason could be power supply failure. This problem often happens with older models where the unit is built into the receiver. On the GS 8306 it is located separately. Replacing with a new one may help.

The functioning of satellite television involves the exchange of data between the receiver and the satellite using special additional equipment. This process may be accompanied by a number of errors and malfunctions, among which “Tricolor receiver does not turn on” is one of the most popular calls to technical support. The main problem in diagnosing this malfunction is the variability of possible causes.

In this material we will pay attention to the consideration of the most common errors that affect the inclusion of the Tricolor prefix. Following the step-by-step instructions will allow you not only to identify the problem, but also to quickly eliminate it.

Tricolor receiver does not boot - reason and solution

The reasons for the inability to turn on the receiver can be divided into several categories:

  • basic, relating to the entire model range;
  • problem areas of specific technical devices.

The basic list includes:

  • lack of electrical connection or power problems;
  • carrying out technical work on the side of the telecommunications service provider;
  • Incorrect system connection (error in port selection, cable damage);
  • technical malfunctions that partially or completely affected the functioning of the set-top box;
  • problems with the software (outdated version, need to update, installing firmware from an incompatible model).

Traditionally, lack of electrical connection is one of the most common types of faults. Diagnostics in this case is simple - pay attention to the LED indicators located on the receiver. If no diode is lit, power is not supplied to the set-top box.

Check the network adapter connection. Technical serviceability can be a direct cause of the above problem. Additionally, make sure you have an RCA or HDMI cable connection to your TV.

The manufacturer recommends periodically visiting the company's official website, or subscribing to the email newsletter. This way you can receive up-to-date information about possible technical work, which also directly affects the stability of the system.

Tricolor TV GS e501 receiver does not turn on

The GS E501 model is included in a set for two TVs and is gradually gaining demand among customers, which makes it necessary to carry out a preliminary examination of the possibility of problems. The most common malfunction is the display of the text “Boot” on the screen and refusal to further download.

The reasons are as follows:

  • motherboard failure. It is extremely rare and is accompanied by significant financial costs. Such repairs will cost the client about 4,000 rubles, which is equivalent to purchasing a similar receiver;
  • failure of the power supply. This component is most susceptible to failure.

Self-diagnosis of the above cases is difficult, since attempts to gain access to the motherboard are accompanied by loss of the warranty agreement. If basic measures to restore functionality do not help, contact the operator's technical service. If the case is under warranty, components will be replaced free of charge.

GS 8306 receiver does not turn on

Model GS 8306 is the most popular among Tricolor’s technical equipment. Repeatedly, owners were faced with a refusal to turn on immediately after performing a scheduled update.

This problem can be solved in several ways:

  • Disconnect the device from the network and wait 5-10 minutes. When you turn it on again, you initiate the exchange of data packets with satellites, which will allow you to confirm the update status and authorize the set-top box in the system;
  • If the above method does not help, you will need to reinstall the firmware. On the operator’s official website you can find the necessary sources for downloading a stable version of the software for a specific model. To install, you will need a USB flash drive and follow the step-by-step instructions. If setup is not possible, contact technical support.

Tricolor receiver does not respond to the remote control

The satellite television system will not be able to operate without a remote control. Without this device, you will not be able to turn on the receiver remotely, which indicates the primary need to diagnose this component if the Tricolor set-top box does not turn on.

It is worth highlighting the following points:

  • check for batteries. Replace them if necessary;
  • there should be no obstacles between the remote control and the receiver;
  • universal control units require synchronization, according to official instructions;
  • Mechanical damage can easily damage the device.

The easiest diagnostic method is to turn on the receiver by pressing a mechanical button located on the front or rear panel (depending on the specific model). If this helps, you will need to purchase a new remote or sync it.