Typical iPhone problems and their solutions at home. How to fix a broken iPhone

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Accidentally broken iPhone can cause a real tragedy, especially if its owner acquired it relatively recently (even knowing it, knowledge can be difficult to apply). A blow or sudden drop of the device can seriously damage the structure of the display itself, which will cause “broken” pixels to appear, and the image on the screen will not be fully viewable – unless, of course, it disappears completely. However, it is possible to replace faulty parts of the liquid crystal display with new and original ones, and the iPhone will work again without any restrictions.

Is it likely that your iPhone will break?

From the very beginning of the appearance of Apple products on the domestic market, a lot of information appeared on the Internet about American experimenters who conducted various studies in order to find out all the possibilities, as well as the advantages and disadvantages of new devices. The results of these studies turned out to be quite interesting. Thus, only 9.9% of all products, including the iPhone, failed due to the fault of the manufacturer itself. Moreover, each new model always turned out to be better than the previous one. And finally, over 20% of smartphone damage was caused by careless handling by the owner himself. As a rule, it was the screens that were broken (66% of the total number of breakages).

So, the main reason that an iPhone fails is careless handling by its owner. In addition, do not forget that Apple has never positioned its products as water-resistant or particularly durable.

Where should I take my broken iPhone to get repaired?

Repairing a device such as a broken iPhone is one of the most difficult procedures. That is why it is recommended to entrust it to service center professionals. What is the main advantage of such a renovation? Usually, upon completion, a specialist conducts a full diagnosis of the device using equipment specially designed for this purpose. Even if it is obvious that only the screen is broken, checking is still mandatory, since it may reveal other, internal and less noticeable damage.

The design of the display is quite fragile, so in order to break the screen, its owner will not need much effort. Cracks on the edges can even appear if the owner, using it carelessly, drops it on the floor covered with soft carpeting.

If the user does drop his iPhone and sees that the display is broken, he should not attempt to repair it at home. In addition to the fact that repair is a complicated procedure, you will need a new and working screen. Regardless of the model of the device, it is recommended to immediately contact a service center that specializes in servicing Apple products. There the device will be repaired and diagnosed, after which it will again be able to delight with its reliable and high-quality work.

Judging by the statistics of visits to our site, many of our readers are owners of Apple phones - iPhone. Anyone who has acquired such an expensive gadget in our time probably tries to treat it as carefully and carefully as possible, because repairing such a complex device in the event of a breakdown is not cheap.

It is for owners of smart devices from Apple that we decided today to talk about whether, if something happens, you can repair your iPhone or iPad yourself and in which cases you should do it yourself, and in which cases it is better to immediately contact a specialized service center so as not to even worse and, as a result, more expensive for your wallet.

The most common problems that may require you to repair your device are usually related to external damage. Usually this is a heavily scratched case, broken protective glass, or a screen that has failed as a result of a fall.

And if, as a result of minor damage, a crack on the screen causes only some visual inconvenience, then in more severe cases the phone simply stops responding to touches on the screen, and then you have one option - replacing the touchscreen on the iPhone. The price for this service depends on the service center you contact and the originality of the spare parts used. For example, Nelomal service center has one of the best prices and quite good customer reviews.

In principle, if you know how to use a screwdriver, tweezers and have experience in disassembling and repairing electronic devices, then you can do this procedure yourself. To do this, you only need a few special tools: a branded screwdriver, a plastic pick and a suction cup. Of course, you can do without the second and third points, but they significantly simplify and speed up the process of self-repair.

However, in addition to replacing parts of the case, there are often cases when more serious intervention is required - replacing buttons, batteries, various modules or cables. In this case, it is better not to resort to independent repairs, but to immediately contact one of the specialized service centers.

Even if you know how to work with microelectronics and have held a soldering iron more than once, the likelihood of accidentally damaging something is still very high, so the best way out in this situation would be to entrust this work to professionals who are already experienced with Apple devices and contact a service center for repairs.

There have been quite a lot of organizations providing iPhone and iPad repair services lately and finding them is not difficult, just use the search. But choosing one of them that would provide services efficiently and honestly is quite difficult. For our part, we can recommend you the Nelomal service center. The guys provide a full range of services for repairing Apple gadgets - replacing the touchscreen, glass, screen and much more. And eliminating most problems in 15-20 minutes and having a technician come to your home are excellent advantages over competitors.

At first, like most iPhone owners, we use the new device with great care and attention. However, pretty soon small scratches, chips and even dents begin to appear on the phone. We let our guard down. This is where all sorts of troubles happen.

The main problem faced by iPhone users is damage to the screen assembly. The malfunction occurs mainly due to the iPhone being hit or dropped on a hard surface. Also, the touchscreen may fail due to deformation of the case or moisture ingress.

If you encounter this or any other problem, you have little choice - contact service or fix it yourself. Let's try to figure out what is better and what problems can be encountered in both cases.

By contacting a good service center for repairs, you will receive an accurate diagnosis, a guarantee for the work performed and advice during and after the repair. You might even be treated to tea and sweets. However, do not forget that you can easily run into amateurs, and instead of getting service, you will lose time, get a headache and, even worse, take away a damaged device. Remember: the main sign of bad service is a low price. Therefore, when choosing a repair location, you should not focus on the minimum cost of services!

If you decide to do the repairs yourself, you will probably save a lot. In addition, you will be completely confident that no one will replace your original spare parts. However, lack of experience and a suitable tool can play a cruel joke on you. One awkward move - and instead of saving you will end up with additional expenses.

But not everything is as bad as it might seem at first glance. Gone are the days when you had to order a suitable tool overseas and wait a month for it to be delivered. Now you can buy everything from us without a long wait. Moreover, recently a huge number of training videos and articles have appeared on the topic of repairing Apple equipment, following which you will probably be able to replace the faulty spare part on your iPhone without any problems.

Here are some tips for those who decide to replace the screen on their phone themselves:

  • Before starting work, you must turn off your iPhone. By “turn off” we mean disconnecting the battery connector from the motherboard.
  • Apple does not produce spare parts for sale, and if the seller claims that his spare parts are original, then you are either being deceived or the spare parts are from the disassembly of another device. However, there are spare parts of the highest quality, the so-called “Original”, sometimes no different from the factory ones.
  • When buying a spare part, be sure to ask the seller about its quality. Does he give a guarantee for it, and if so, take the time to find out the return conditions.
  • Displays come in different qualities and are visually not much different. Only in some cases can you notice obvious burrs on the plastic frame or uneven edges of the circle under the Home button.
  • Before peeling off the warranty sticker, be sure to check the screen for functionality. It is necessary to check color rendition, viewing angles and correct operation of the touchscreen. This procedure can be carried out in a semi-disassembled state, but it is important to do this with great care so that during the test, none of the connectors of the screen assembly come loose during the test.
  • If, when purchasing a screen, the seller offers you to re-glue your glass, we recommend that you think carefully. Yes, the price can be much cheaper, but, as you know, the miser pays twice. And if you encounter non-professionals, then during re-gluing, dust may fly under the glass, yellow spots will almost certainly appear on the display, and the touchscreen will work with delays. Ultimately, you will still have to replace the entire display module.

Now let's talk about other problems that may arise with the iPhone. Let's start with batteries. Prices for batteries can vary from the cheapest NONAME, where the defect rate reaches 40% per batch, to proven and expensive ones, for example, Craftmann. Having decided to change the battery, you need to figure out whether this is the problem? If a problem with the battery being discharged or not working correctly occurs unexpectedly, for example, after being dropped, flooded, or connected to an unfamiliar charger, most likely the problem is not with the battery, but with other electronics.

It is worth changing the battery in the following cases:

  • If the old battery is swollen. You should not pull, otherwise it may cause a fire or even an explosion.
  • Large number of recharge cycles. Typically, the service life of lithium batteries does not exceed several years.
  • Spontaneous shutdowns of the phone occur, for example, at 15% or another battery charge close to this value.
  • Does not work well in the cold: turns off when using energy-consuming functions, turns off at 20% charge and above.

After you replace the battery, be sure to check the charging progress. There are times when the battery is not fully charged. If everything is OK with charging, see if the iPhone turns off with a remaining charge, for example, 10-15%. We also recommend charging your iPhone until it's fully charged the first few times and letting it run down to zero.

Remember that when making repairs yourself, you should act as carefully as possible and do not disconnect the connectors with sudden movements or metal objects. When reassembling, under no circumstances should you use physical force when connecting the connectors. Try inserting the cable at a different angle or using some auxiliary tool.

And now some useful information about typical iPhone breakdowns:

and 4s

  • When replacing the screen assembly on an iPhone 4, you can often encounter incorrect operation of the proximity sensor or, as experts call it, the ear sensor. The problem appears if the light transmittance of the proximity sensor window on the new glass differs from the original. In this case, most likely, you will need to replace the screen with a higher quality one. And only in a small number of cases this problem can be solved by gluing a partition between the IR emitter and the receiver on the sensor. It also sometimes helps to paint over the window on the back of the touchscreen with a dark marker.
  • "Dump" of the Wi-Fi module on the iPhone 4s. After some time, the Wi-Fi item disappears in the phone settings. The problem is solved in the service center. It is necessary to warm up or reboot the Wi-Fi chip

iPhone 5, 5s and SE

  • When replacing the display on these models, it is necessary to evaluate the condition of the case. If the housing geometry is moderately distorted, uneven pressure may be applied to the plastic frame of the display. As a result, even the highest quality display will gradually begin to come apart, respond incorrectly to pressure, and ultimately fail. And if there is severe deformation, it is not possible to replace the screen
  • After the replacement, vertical stripes or ripples appeared on the screen; the touchscreen does not work well. In this case, most likely, one of the display connectors was not fully connected. It is necessary to disconnect the battery and reconnect all cables of the screen assembly. Proceed with caution as the connectors on the screen and on the board are very easy to deform.
  • On 5s and SE, when opening, you need to remember to turn off the Home button cable. Otherwise, you can get bricked and, most likely, Touch ID will never work for you again.
  • The displays of the 5s and SE are identical.
  • A typical problem is poor soldering of the cable connecting the ear speaker to the iPhone 5 board. A symptom of this problem is a poorly functioning or completely broken speaker. This can be solved by soldering or replacing the cable with the front camera.

iPhone 6 and 6+

  • They have a very soft body; if there is severe deformation, the touchscreen may begin to peel off from the frame. In this case, the housing needs to be replaced.
  • After replacing the display or battery, the iPhone 6 began to reboot spontaneously. When loading, the apple may hang or a blue screen may appear. Most often the problem is caused by unqualified repairs. During reassembly, the screws were mixed up and a long screw was screwed into place of a short one. As a result, the tracks on the motherboard were damaged. You can avoid this trouble by marking the screws during disassembly, or by using special organizers for screws.
  • Vertical stripes or ripples appeared on the screen after replacement.
  • In this case, most likely, one of the display connectors was not fully connected. It is necessary to disconnect the battery and reconnect all cables of the screen assembly. Proceed with caution as the connectors on the screen and on the board are very easy to deform.
  • Without any external influence, the phone gradually stopped charging. This is most likely due to dirt getting into the Lightning charging connector.
  • It is enough just to take a needle and carefully, without touching the connector contacts, remove dirt from it.

iPhone 6s and 6s+

  • The case is much stronger, otherwise everything is similar to 6, 6+, with the exception of a more expensive and structurally more complex display

iPhone 7 and 7+

  • For the first couple of months, the expected price for displays will be about 40 thousand for 7 and 50 thousand for 7+. Then prices will gradually begin to fall, and with the advent of Chinese analogues they will reach an acceptable psychological level.

In addition to drops and wear and tear, the phone can be subject to another problem - moisture. In this case, time is not on your side. The sooner you open the phone and disconnect the battery, the less likely it is that system board components will fail. If you have the right tool at hand, this will not be difficult. If you open the phone in the first minutes after a spill and dry it, the most that awaits you is a wheezing speaker and streaks on the display backlight. If you delay cleaning and drying, the consequences can be much more serious.

And a nice bonus for those who read to the end. Apple is constantly working to fix bugs and has an extensive replacement and repair program for its hardware. If you encounter a problem listed here, your device will be repaired or replaced free of charge.

You can buy spare parts for iPhone, as well as tools for self-repair of all Apple products, at

The first thing I would like to note when your iPhone gets into water is that you should not be too lazy to take the device to a service center, only there you can dry it completely and stop the harmful effects of water. We will be glad if you contact our service centers:

So, what to do when your pet has been in the water?

There are currently thousands of different options for iPhone accessories on the market that can protect your device from minor scratches and minor drops.

But, unfortunately, very few of these accessories can protect the device from moisture and, as a rule, such accessories belong to the highest price segment. According to statistics, not many people are willing to spend significant sums on such protection, and besides, such accessories do not look very aesthetically pleasing, and this is an important factor for many iPhone owners.

But what to do if iPhone got wet or himself iPhone fell into water? Today we will give some small tips and hope that this article will be useful for you.

First steps if iPhone falls into water

Firstly Naturally, you should remove the iPhone from the water as quickly as possible or stop interacting with moisture. The longer the device interacts with water or any other liquid, the greater the likelihood of multiple oxidations on the motherboard and the less likely it is that the iPhone can be repaired.

Second(and most importantly) - you need to quickly turn off the iPhone, because... when the device gets into water, in addition to chemical oxidation reactions inside the phone, a microscopic short circuit may occur, which can lead to complete inoperability of the device. In addition, it is strongly recommended that in addition to turning off the iPhone in the standard way, remove the battery from it as quickly as possible, because... even when turned off, it supplies voltage to the board.

Of course, even after moisture gets in, the device may work quite correctly for some time, but you shouldn’t be happy. Over many years of working in the field of servicing Apple equipment, we have seen various cases of what happens to devices if they continue to be used after significant moisture penetration. The photo below is very typical. It shows the main board of an iPhone that was used for two weeks after the “immersion”. It can no longer be restored.

There are many myths and not very correct recommendations on what to do if water gets into your iPhone. Of course, due to their prevalence, people remember them first and try to put them into practice. But not all such recommendations can be useful, and some, on the contrary, can make the situation even worse.

The most common recommendation is that after wiping the iPhone with a dry towel or microfiber cloth, place the device in a container with rice. This method can help, but only partially and only in cases where the moisture ingress was not very significant.

Of course, rice absorbs moisture vapor very well, but it cannot help in any way if water gets on the internal elements of the board - the corrosion process has already started and over time the elements of the motherboard will simply begin to rot. In addition, some types of rice may leave small crumbs that will end up inside the device.

We answer: it is possible, but carefully. You should only start troubleshooting your iPhone if:
the damage is not too serious;
you have the necessary parts of appropriate quality;
You are knowledgeable about cell phone repair and know exactly what to do.

Keep in mind, even if you know how to handle technology, this does not mean that any damage to your iPhone can be repaired at home. In many cases, it is better not to take risks and immediately contact a professional so that you do not have to deal with even more damage caused by your inept intervention.

So, what can you fix yourself?

1. If moisture gets inside your device, the phone should be turned off immediately and dried thoroughly. It is better to use a household hair dryer, but in warm mode, and in no case hot air. You should blow out the air carefully, shaking the iPhone periodically to remove water droplets from hard-to-reach places. Do not forget to remove SIM cards and memory cards before these procedures.

One of the ways to rid the iPhone 5 of water that has gotten inside can also be rice cereal. The phone must be placed in a plate filled with rice so that excess moisture is absorbed into the cereal.

2. One of the common problems with iPhone 5 is screen damage. A broken display leads to damage to the touchscreen, because... iPhone glass and touchscreen form a single whole. Changing the screen at home is quite difficult, although not impossible. Keep in mind that you must know exactly how to proceed so that trying to solve the problem yourself does not lead to even more damage.

3. The appearance of cracks on the case is also a very common problem among iPhone 5s. Damage to the case can occur even with a small impact, especially if you do not use a protective case. You can order a new case, as well as a screen, online and try to install it yourself. The process of replacing the case does not take much time and is essentially not that complicated; the main thing is to be careful not to accidentally damage the chips or move the screen.

4. If one day you find that the on/off buttons on your device have stopped working, do not rush to immediately take your iPhone 5 for repair. You can still fix the iPhone yourself if you are very careful. The situation is complicated by the fact that the iPhone buttons are connected by a cable, so if the buttons malfunction, the entire system has to be replaced.

If, after replacing the cable, the iPhone still works with malfunctions, it means that one of the buttons did not fit exactly into place during the repair process. You will probably still have to contact a service center for help.

5. It happens that the iPhone 5 stops working due to contacts being lost. If you are at least a little versed in technology, this type of breakdown will not cause you any difficulty in repairing the fault. After opening the iPhone case, visual diagnostics will help you find the cause and carefully solder the contact in place. Try not to damage nearby parts and microcircuits. If you have never done this before, remember that an iPhone is not the gadget on which to train such skills.

6. iPhone 5 cannot be repaired independently if the microcircuits are faulty. You are advised to contact professionals. Otherwise, when repairing an iPhone at home, you act at your own peril and risk, which threatens the complete loss of the functionality of the gadget.

Undoubtedly, you can fix the iPhone 5 yourself, but do not forget that the service center specialists will in any case solve the problem better and more reliably than you.