The phone resets contacts. Why doesn't my (Android) phone see contacts on the SIM card?

If previously there were no problems with Android devices in terms of transferring contacts (as a rule, they appeared immediately after installing a SIM card), then new devices require a much more subtle approach.

Considering that not all Android smartphone users are well versed in their operating system, the question that the smartphone does not see contacts arises more and more often. So what could be the reason and how can it be eliminated?

Android has no contacts, what should I do?

Import from SIM card

Can't see contact book on Android

Many users are confused by the fact that contacts do not appear automatically after installing a SIM card. This is not a malfunction of the device at all, but an idea of the designers. If the SIM card contains contacts and the phone book is empty, you just need to transfer the entries manually. To do this, go to the “Contacts” menu, select “Import/Export” and click “Import from Sim card”.

Cache full

It is also quite possible that the notebook cache is full. In this case, an error may appear on the smartphone screen. In order to eliminate this inconvenience, you need to find the “Contacts” application through the settings and click “Delete / Clear cache”.

Reset

If the error that occurs does not disappear after resetting the cache, apparently there is some kind of malfunction in the smartphone itself. It is worth trying an operation such as resetting the settings. In this case, the data stored in the device’s memory will be deleted, so it is better to immediately make backup copies on external media. One way or another, such an operation is much cheaper and faster than repairs. You can reset the settings by following the following path: “Settings” - “Backup and reset” - “Data reset”.

Using third party programs

In order to use the contact book conveniently and without interruptions, there are several convenient special applications.

RocketDial is a sortable notebook that has all the necessary attributes: T9, quick search, blacklist and others.

Talking Caller ID is a voice-controlled address book. Works great even in the noisiest places.

Such discrete books, as a rule, work without failures, allowing you not to worry about your contacts.

If none of the above methods help, you should contact the store where you purchased your Android smartphone and submit it for warranty repair.

Android remains and will be the most popular mobile platform for many years to come. Users mainly use smartphones running this operating system, and, in turn, the main function of smartphones is making calls. Today we will look at the problem where all contacts have disappeared on an Android device.

Contacts from a device running Android OS can disappear for various reasons: a system failure, accidental launch of the full wipe function, virus activity, and so on. For any of the reasons for the lack of contacts, you need to do one thing - restore the phone book. Fortunately, there are several ways to accomplish this task in the most popular operating system.

Method 1: Recover contacts via Google account

The easiest recovery method is that you import the contacts saved in your Google account (of course, if you have them there).

And since each Android device requires logging into a Google account to operate, you probably already have a telephone directory in this profile, which means there will be no problems with recovery.

Please note that depending on the version of the Android OS shell, further actions in your case may differ slightly. If you do not find this or that item, write the name of the device model and Android version - we’ll try to figure it out together.

Method 2: display contacts from SIM card

If you don't store contacts in your Google account, they may be on your device's SIM card. Accordingly, you only need to activate the visibility of contacts saved on the SIM card of your device.

Method 3: Import contacts from a file

Very often, users have a contacts file with a VCF extension on their hands, but do not know how to insert it into their phone. If you have such a file, then you can transfer it to your device, quickly adding to your phone book.

All owners of devices running Android OS know that it is most convenient to store various information on the gadget. The same applies to contacts. Storing phone numbers in a notebook has long been an outdated option. They can be stored, for example, on a SIM card. If there is not enough memory, transfer them to your phone memory or memory card.

Contacts on Android will always be at your fingertips. But sometimes it happens that data disappears. By an absurd accident, important contacts can be lost. For example, you gave the phone to children or an inexperienced user and he deleted it. Or you yourself “clicked something wrong,” as often happens, and lost the necessary information. Fortunately, there is a way out. How to recover lost data will be discussed further.

How to recover missing information on Android?

A smartphone is not a computer and emergency system recovery is not a help here. For this purpose, there are many third-party programs designed specifically for restoring erased information. You can return not only contacts, but also images, music or even videos.

The operating principle of such utilities is quite simple. All information we delete does not disappear without a trace. At least for the time being. It occupies a certain part of the device’s memory, which the smartphone considers as free for further recording. And if something new has not been written “on top” of the erased data, then it will be possible to restore it.

Lost contacts on Android: how to restore them yourself?

To begin with, I would like to give an example of a list of programs that you can work with to achieve your goal:

Wondershare Dr.Fone;
Super Backup Pro;
Recuva;
Android Data Recovery;
Undelete Beta and others.

Besides them, there is a lot of similar software. Most often, you will need to connect your phone to your computer, but in some cases you can download the utility only to your gadget and use only available methods.

It is best, of course, to take care of the safety of your data in advance and store it in the cloud or synchronize it with other devices. Android does its job perfectly. If so, then they definitely won’t get lost. And you can edit them even from your computer, the main thing is not to lose data from your account.

We hope you will be able to restore all the necessary contacts, or even better, if you don’t lose them at all.

This situation does not look very pleasant. What to do, if numbers disappeared from phone? What could be causing this? Is it possible to somehow restore them? Let's look at this situation using the example of such well-known platforms as Android and iOS.

How to recover numbers that have disappeared from an Android phone?

To do this, we can use the standard recovery method that Gmail offers us, or a special application. Often the need for this arises after we have reset the settings, updated the firmware, or after being infected with some kind of virus. The reasons can be very diverse.

Most Android mobile devices are constantly synchronized with a Google account - of course, provided that you have access to the Internet. To restore, go to your account, select “Gmail”, and then select “Contacts” > “Advanced”. Select the contact recovery option. Don't forget to indicate the time period for which we need to perform the restoration.

If this does not help, you need to delete and re-add your Gmail account through the settings of our device. Problems with recovery may occur if the contacts were saved not as Google contacts, but on the device or SIM card.

As already mentioned, if numbers have disappeared from your Android phone, you can use special software. For example, Super Backup Pro would be a suitable application.

What to do if numbers disappear from your iOS phone?

Let's start with the fact that restoring numbers on this platform is possible if we first took care of backup. Typically, contacts are restored through iTunes, the “cloud” (iCloud), or through a special application in OS X.

Of course, the reasons for the disappearance of numbers can be very prosaic. For example, there are often cases when we simply placed the slider in iCloud in the inactive position (opposite the “Contacts” item).

If contacts have been deleted from cloud storage, we can also restore them. Disable Wi-Fi on your PC. After this, we launch “Contacts” in iCloud (if we restore them through OS X, this item may be called slightly differently, for example, “Address Book”). We find the number we are interested in, open it and export it to Vcard (that is, we save it with the vcf extension in case something goes wrong).

Contacts can also be easily restored from a backup of the iTunes application on a PC (provided that a backup was made).

Improper use of smartphones and tablets often leads to unexpected technical failures, resulting in either the loss of confidential information, for example, if contacts on Android are lost, or involuntary reboots, crashes and non-functioning Google services.

And there are many reasons for improper operation - the use of untested or less-than-perfect firmware, unorganized “reset of parameters and content,” unreasonable use of the Hard Reset function, mechanical damage. In short, the more difficult thing is not to find the cause, but to find out how to restore contacts and other information.

Recover contacts with built-in tools

Every owner of smartphones and tablets running Android has at least once registered a Google account, which provides access to the Play Market entertainment center and additional network services that allow both competitive battles and synchronization of information. Hence the conclusion - use access to your Google account from a personal computer and try to recover the information:

If desired, it is worth checking the other boxes - events, calendars, records and Google Fit - each listed element will be stored in the cloud and will not disappear for unknown reasons.

If the option with Google and the Contacts service did not bring the long-awaited results, you can take an alternative route. Open “Address Book” on your smartphone and call up a drop-down menu with additional actions (due to the difference in Android versions and custom firmware, the procedure is different). In the list that appears, select “Import/Export” (in some cases the SIM entry appears). And then import from the SIM card. Suitable information for “returning” from the other world will definitely be found, the main thing is to experiment.

Using third party tools

If Google and the SIM card did not help solve the problem, you will have to rely on utilities downloaded from the network specifically for Windows and MacOS:

is a multifunctional and freely distributed assistant that can restore long-lost information from the internal or external memory of a smartphone. With photographs and videos, perhaps, problems will arise with 100% probability, but contacts, events, notes will be back in action in no time;
– the main competitor to the tool described above. The functionality is extensive, the interface is predictable and intuitive, and even those who are new to both a PC and Android will be able to get to lost data;
. If you don’t have a computer at hand, and you need the lost information right away, then Super Backup will help in this situation. You will have to download the utility from the Play Market, and then, using the instructions (in Russian), select the required partition for recovery.

Every year, smartphones and tablets running on the Android platform are becoming more and more popular. Over the course of many years, we accumulate numbers on our phone, forming our social circle. But any system fails. Users often encounter a situation where contacts saved in the phone memory or on the SIM card disappear.

But you shouldn’t panic in this situation, because if you didn’t intentionally delete the numbers, then they didn’t disappear without a trace. So, why do contacts disappear on an Android phone and how to fix it.

When contacts disappear on Android, it is important to know why this happened. The recovery method directly depends on the cause of the failure; each case is individual. But more often the reasons are as follows.

Mechanical damage, shock. This happens if the phone has recently fallen. Only a few numbers may disappear, but often all of them disappear.
Network connection. It happens that when you turn on the Internet, the system deletes some information.
Memory problem. Deletion of information can occur if the memory is full or bad blocks begin to appear in the “electronic brains”.
Synchronization. Lost numbers occurred when trying to synchronize with my @gmail.com account.
Everything went into the Hidden category for some reason.
The device system has been reset to factory settings.

Sometimes the reason is difficult to find out. For example, a phone simply does not display some information after many years of service. Therefore, it is better to take care of the data in advance and copy it into a notepad or transfer the numbers to a PC. Let's look at how you can solve this problem in several of the most effective ways.

Backup copy

To protect yourself from losing information, you need to regularly copy it to external media.

Go to your notebook.
Click on "Import/Export".
The source of copying will be the phone memory, and the target location will be the memory card.

As a result, a file with all the copied numbers from the address book will automatically appear on the memory card. If you've backed up to a micro SD card before, your numbers may already be saved.

It is better to additionally store the document with all copied data in the cloud storage of your PC. But many do not create such copies, what should we do then?

Recover using a google account

Be sure to create an account on Google Play, even if you don't use it. When you log in to your phone, the system will prompt you to create an account. It is automatically used to store a lot of information, this also includes files on Android, including numbers.

If you created an account during registration, the device system will send new data to the cloud storage every time it connects to the network. That is why it is very easy to recover information. Log in to your Google account, then to your address book. Now follow the same steps as in the first method.

Recover using programs

Many large organizations release proprietary software to ensure optimal operation of their devices. For example, until recently, Samsung had a program that allowed you to exchange data with a PC or tablet. The list of programs designed for data recovery is too large and constantly growing.

Such applications have a backup function enabled, and data saving begins automatically immediately upon connection. Therefore, check a similar program, it may have managed to save contacts.

Help from specialists

If computers and laptops do not help, contact a specialist. Check to see if you have used the data filtering feature. This function could transfer the necessary information to another folder, and where you are used to seeing it, it will not be displayed. You could also accidentally switch to displaying contacts only from the SIM card. There are also contact groups. Check to see if the filter is only showing a specific group that is empty. After a thorough check, when all the tried solutions to the problem have not been successful, take the device to a specialist. Professionals will conduct a full diagnosis of the device and help you recover lost data.

Conclusion

Often, by trying to solve a problem on your own, the chances of a successful outcome only decrease. Therefore, it is better to carry out the return procedure using special utilities. They do not require specialist skills.

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Articles and Lifehacks

How to recover numbers that have disappeared from an Android phone?

As already mentioned, if numbers have disappeared from your Android phone, you can use special software. For example, Super Backup Pro would be a suitable application.

What to do if numbers disappear from your iOS phone?

Let's start with the fact that restoring numbers on this platform is possible if we have taken care of backups in advance. Typically, contacts are restored through iTunes, the “cloud” (iCloud), or through a special application in OS X.

Contacts can also be easily restored from a backup of the iTunes application on a PC (provided that a backup was made).

The Android operating system, like any other, is not perfect. Therefore, users may experience various problems, including with saved numbers. In this guide, we will tell you how to delete contacts on Android, how to get rid of double contacts and fix other address book problems.

Removing a contact from your phone book is easy. To do this, follow these steps:

Step 1. Launch the application Contacts(may also be called People depending on OS version)

Step 2. Touch and hold on the contact you want to delete until the context menu appears.

Step 3. Click the button Delete", and then confirm your selection.

How to delete contacts from a SIM card

To delete contacts from a SIM card, you must first configure their display. The sequence of actions is as follows:

Step 1. Launch the application Contacts.

Step 2. Click the button Menu» smartphone.

Step 3. The application settings will open, click the button Display».

Step 4. Check the box " SIM card contacts" to position " Included».

Step 5. Return to the application Contacts, find the SIM card contacts that appear in the list of numbers (they will be displayed with the appropriate mark), select and delete them at your discretion.

Batch deleting contacts

Selecting and deleting each contact from the Android phone book individually is a rather labor-intensive and boring task if there are several hundred numbers on the phone. So you can use the batch uninstall feature:

Step 1. Launch the application Contacts.

Step 2. Click the button Menu» smartphone.

Step 3. Click the button Additionally».

Step 4. Click the button Batch deletion».

Step 5. You will be returned to the application Contacts, where you can check the boxes next to the numbers you need and delete them with one click.

Why do double contacts appear?

Installing different firmware on a smartphone and then synchronizing the data can lead to the appearance of double contacts on Android. As a result, the book of numbers can grow to indecent sizes, and the user will have to constantly wade through the jungle of identical contacts. This problem can be partially solved using the duplicate merge function:

Step 1. Launch the application Contacts.

Step 2. Click the button Menu» smartphone.

Step 3. Click the button Additionally».

Step 4. Click the button Merging duplicates».

Step 5. The OS will offer to find duplicate contacts and merge them. Click the button Merge" to start this operation.

How to Delete Duplicate Contacts on Android

You can also remove duplicate contacts using the service tools Google or third party applications, for example, Duplicate Contacts. Let's consider both options.

Google Contacts

Step 1: Launch your browser and go to the address google.com/contacts.

Step 2. Enter your account information Google.

Step 3: Click the button Find similar contacts».

Step 4: Select duplicate contacts and delete them.

Duplicate Contacts

Step 1. Install and launch the application Duplicate Contacts.

Step 2. The program will scan your contact list and show if there are duplicate numbers on your smartphone.

Step 3: Select and remove duplicate contacts.

Conclusion

Any problem that arises with a smartphone can be easily solved if you know what to do. In this guide, we have shared how to delete contacts on Android; In addition, on our website you will find solutions to other issues related to the address book - how to copy contacts from Android to a computer, how to transfer contacts from Android to Android, how to recover deleted contacts on Android, and others.