Daily limit for transferring money to Sberbank online. I can’t restore the page by phone number, “the limit on the number of requests per day has been exceeded

The developers of the social network VKontakte have been tightening the screws for a long time and introducing more and more paid functions, especially for owners of the mobile version of the network. It's no secret that you can now listen to background music in the app for hours at a time, or buy a subscription for 149 rubles. Recently, iPhone owners in the music section of VK receive the error “The request limit has been exceeded,” and audio recordings are not displayed at all. We will tell you what caused the bug and what needs to be done.

What to do with an error in audio recordings in VK?

This limitation when launching music is caused by an outdated version of the VK application on your iPhone. At the beginning of January 2018, update 3.1 was released, which you definitely need to install. By the way, here it is - https://itunes.apple.com/ru/app/vk-app.

Developers are trying to force users to quickly switch to new versions by disabling “vital” functions. This is probably due to the fact that when music was limited in November, those who remained on the old version could bypass the blocking for some time. The situation is different with the owners of VK on Android - who did not receive such an error. This may be due to the fact that this shell is a little more difficult to control due to issues of openness and product licensing.

Update the version of VK to the current one and the “Request limit has been exceeded” error in music will be corrected. The previous restrictions on listening in the background will remain.

Many people complain that the error remains even in the updated version, or occurs in the case of a trial music subscription. I advise you to definitely update the iOS version to the latest one and reinstall VK itself. If it doesn’t help, contact VK support. You can ask a new question to technical support here - vk.com/support_new_question. By the way, the “New question” option was active for me, but for some people the notification “Unfortunately, you have reached the limit of questions for the near future” may appear. As for me, this is another restriction option - like “Go, dear user, to the Knowledge Base!”

Unofficial VK clients

Users of unofficial versions of VK, such as Tsarsky VK, received the same notification. In this case, you just need to wait - the program developers must resolve this issue of synchronization with servers. You will be required to update such an application soon, but the developers will most likely warn you about this.

Many people see a solution in launching special applications for caching played audio recordings. Until recently, the Meloman program for iPhone did an excellent job with this, but this freebie was closed down. Currently, you can save to cache using the Audio Player application. How long it will last, I don't know. Someone simply goes back in time and downloads music from the network and transfers it via iTunes from PC to iPhone.

In the case of the popular Kate Mobile for Android, there was also a loss of functionality - starting from version 40.1, the music caching option was closed. This function, in fact, partially replaced the background restriction, but copyright holders got to it.

By the way, Kate Mobile has an additional error: “The music license could not be verified.” This situation can be resolved by updating Google Play Services and restarting the account.

Conclusion

Today we have the following picture - developers are monetizing the social network by hitting the weakest point of users - music. Any deviation from the requirements to update the client leads to the “Request limit exceeded” error in iPhone. It also blocks any workarounds, such as caching and offline listening. Once upon a time, the solution was to launch unofficial clients, but they are now forced to act according to the letter of the law. Everything is heading towards the fact that pirate giveaways will come into fashion again.

You have lost the password for your VKontakte, Facebook or other social network page, or you decided to log into your own account from another device and cannot remember these treasured numbers. Logically click on the link “Forgot your password?” and try to restore it through the linked phone number or email address. During the last manipulation, a message pops up in front of you: “The limit on the number of requests per day has been exceeded.” After this, your attempts to recover your password are in vain - only this unfortunate warning appears before your eyes. What to do in this case?

Why is this happening?

The error “The limit on the number of requests per day has been exceeded” is not always evidence of a technical failure on the social network’s servers (although some of the unsuccessful struggles with password recovery occur precisely because of this). First of all, it protects your page from hacking. This warning should appear when you have submitted a request to reset your password several times within 24 hours.

The system “thinks” that someone else is trying to guess the password to your page in this way, which is why it provides only a limited number of attempts to recover the access code to the page in one day. So, you must admit, an attacker has almost no chance to enter the correct password for your account by randomly selecting it.

“The limit on the number of requests per day has been exceeded”: a simple solution

If you actually accessed the services of the “Forgot your password?” link more than once a day, then you have only one way out: to restore the access code only the next day, after 24 hours have passed. And it is advisable to do it the first time - so as not to wait another day. Or you won’t even lose the opportunity to recover your password via phone number or email.

But what should you do if the message on Facebook, VK “The limit on the number of requests per day has been exceeded” appeared during the first or second attempt to restore access?

If you logged in from a PC, laptop

If you are sure that the warning is a site system error, you can do the following:

Contact the "user" support team - this is the "Help" link.
Try using another device to restore access - a computer, tablet, laptop, phone.
Log in from another browser, for example, Yandex or Chrome.
Check your device for viruses. If you find them, clean your computer, and then try again to recover the password for your page.

If you logged in from a smartphone or tablet

When the message “The limit on the number of requests per day has been exceeded” appears on the screen of your tablet or smartphone, try this:

Log into your account to restore access from another smartphone or other device.
Try restoring access from a mobile browser or the official social network application.
A smartphone or tablet can also defeat viruses and malware. Download the antivirus application, clean your phone of threats, and then return to trying to recover your password.
If you are recovering your passcode from your device's browser, switch from the mobile to the full version of the page and try again.
If all methods fail, contact technical support using the "Help" link.

Thus, as practice shows, the warning “The limit on the number of requests per day has been exceeded” is more typical for devices such as smartphones and tablets. In particular, when trying to restore access through the application or mobile browser version of the site. The problem in most cases is solved by accessing your page through another device or by recovering your password on the full version of the resource.

Transfers and payments online are very convenient as they save a lot of time. However, attackers, having gained access to a client’s personal account, can transfer all the money to their accounts without a twinge of conscience. To avoid this, a daily limit on transferring money to Sberbank Online has been introduced. Even if fraudsters get hold of confidential information, they will not be able to steal all the funds at once; a signal that the number of permissible transactions has been exceeded will be transmitted to the bank.

Current restrictions on money transfers

The presence of limits can be an unpleasant surprise for the user if he decides to withdraw or transfer a large amount of money to another account. For example, if he needed to make an advance payment for a car or an apartment in cash, he may have to do this in several stages when the possibilities are exhausted. Therefore, it would be a good idea to clarify the daily transfer limit through Sberbank Online, so as not to encounter an unpleasant situation when the required amount of money does not reach the recipient’s account due to the fact that the number of attempts has been exceeded.

How much cash can you withdraw from different cards?

One of the most popular operations is cash withdrawal. It is about the limits on this operation that Sberbank clients most often want to know. The restrictions depend on the class of the card you have; the higher it is, the greater the limits:

100,000 rubles – Electron, Maestro class cards and all instant issuance cards, as well as student and social cards;
200,000 rubles – classic and standard cards;
300,000 rubles – Gold, Platinum, Premier cards and Infinite class cards.

For corporate cards, the cash withdrawal limit is set by the employer, and the restrictions cannot be higher than bank maximums. Please note that these amounts are for debit cards.

When withdrawing cash from credit cards, the same limits apply, but the bank takes a commission depending on your tariff plan, so you will receive a smaller amount in your hands.

For example, you wanted to withdraw 50 thousand rubles, while the commission was 3.5%. Therefore, you will be able to withdraw only 48,250 rubles. The ATM will do the calculations and write the result.

It is necessary to assume that there is not only a daily limit established in Sberbank, but also restrictions in the ATM itself.

Transfers to yourself, other users and organizations

Depending on the method of transferring money, the following limits are established (transfers mean any transactions - to yourself, to other clients, to organizations):

through an ATM (by card or cash) – no more than 300 thousand rubles;
using a mobile bank – 8 thousand rubles;
to Sberbank Online, the daily transfer limit should not exceed 500 thousand rubles, depending on the purpose of the payment and the method of confirmation.

Thus, any transactions made online require confirmation from the client that it is he who is making the payment. Today there are three ways of additional identification:

Using one-time passwords from a check. This list (of 20 alphanumeric combinations) is taken from an ATM. This is considered to be the minimum level of security as such passwords can easily be compromised. Limit – 3 thousand rubles per day.

Using mobile banking. This is the most common method of confirming payments. The client receives an SMS with a 5-digit number, which must be entered into a special box to confirm his operation. The limit before exceeding is 80 thousand rubles per day.

By calling the call center. If you need to make a payment for a larger amount, you must contact the operator and confirm that it is you who is transferring money. Usually they ask for the code word specified when receiving the card from Sberbank.

The above limits apply to payments and transfers:

between your accounts (for example, from card to deposit and back);
to the personal account of a broker or management company;
to a Sberbank client (the transfer can be made both by card number and by phone number - it does not matter for limits);
organizations (i.e. classic payments - for example, for rent or food for a child in kindergarten).

Please note that daily limits are formed on an accrual basis. For example, if you made a transfer of 60 thousand rubles and confirmed it via SMS, then on the same day you will be able to transfer or spend another 30 thousand rubles without additional confirmation. Everything else is exceeding the norm.

Number of financial transactions per day

There are also other transfer limits per day in Sberbank Online:

from open deposits on a social card - up to 1 million rubles for a maximum of 2 transactions (each maximum 500 thousand rubles);
currency conversion - no more than 100 transactions, with a minimum transaction of 25 rubles, no upper limit for transfers has been established;
transfer to a client of another bank - 10 thousand rubles for cards of the MasterCard payment system, standard limits (up to 500 thousand rubles) - for Visa and Mir cards.

Before performing any operation, the system will warn you how much more money you can transfer during these days without additional confirmation.

Top up your phone and e-wallets

A limit has been set for transferring money through Sberbank Online when paying for a cell phone and sending money to replenish the balance of electronic wallets. They are significantly smaller, since such transfers are anonymous, and if access to the online account is abused, it will be quite difficult to identify the recipient.

Currently the following restrictions apply:

to pay for mobile communications - does not exceed 10 thousand rubles per day per MTS, Beeline, Megafon and Tele2 number;
to electronic wallets Yandex.Money and Webmoney – 10 thousand rubles per day.

The limit for replenishing your balance also accumulates, this must be taken into account. For example, it will not be possible to top up your Yandex wallet first with 7 thousand rubles, and then with another 7 thousand. Maximum per day – 10 thousand.

When using a mobile bank, the daily limits are even greater than the limit for transferring money through Sberbank Online:

replenishing your phone is permissible without exceeding 3 thousand rubles, the maximum replenishment operations per day is 10 pieces;
replenishing someone else’s Sberbank client number – 1.5 thousand rubles, maximum replenishment operations – 10 pieces.

This is done not so much to protect against intruders, but to prevent transferring a large sum of money to your mobile account by mistake.

How to change your restrictions

After reading the information about the established daily limits for money transfers, you are probably wondering whether it is possible to expand the possibilities when transferring funds online? We suggest using the following methods.

What to do if limits are exceeded

But what should you do if you need to send money urgently, but you have already exceeded the limit for transfers using Sberbank Online and you do not receive an SMS confirmation?

In this case you need:

call 8-800-555-55-50 (official phone number of Sberbank);
follow the robot's instructions to connect with the operator responsible for confirming transactions;
inform the operator of your intention to make a transfer if the limit is exceeded, give the transaction code;
confirm your identity (for example, using the code word specified in the agreement for opening a credit card, passport data or card number).

Afterwards, the operation will be manually approved by the operator, and your transaction will go through.

You should not try to send money if the limit is exceeded - it will be debited from your account, but when sent to the recipient, it will be “frozen”, i.e. the other party will not receive them. You will return the “frozen” funds only after 30 days, or you may even have to use a chargeback. In addition, you will lose commissions permanently.

How to increase the number of operations

It should be noted that “by default” Sberbank Online may have even lower limits than usual. This is for added protection. And if you need to increase the Sberbank Online transfer limit, then you need to:

log into your personal remote account of the system;
Click on the gear sign in the top right corner to go to Settings;
select “Spending limits”;
find the “Daily expense limit” column, next to which either a numerical value will be set or “Not set” will be written (in this case, the default limit is set to 80 thousand rubles);
click on the number or the inscription “Not installed” and indicate your value (maximum – 500,000);
if you have reduced the limit, then indicate the code from SMS; if you have increased it, call the contact center.

Please note that this operation increases the limit on transactions that can be confirmed via SMS. So, if you set the value to 300 thousand rubles, you will be able to transfer up to 300 thousand rubles per day without calling the contact center. The remaining limits will remain the same.

Conclusion

Thus, the daily limit for transferring money to Sberbank Online is limited to 500 thousand rubles. For some operations - replenishment of a mobile or electronic wallet, transfers to a number of subscribers, conversion - restrictions are introduced. Limits accumulate and are reset again only after 24 hours of real time. If you exceed the established minimum, you will have to call the contact center to “skip” the operation. Limits on transactions without additional confirmation can be adjusted in the settings of the remote account.

Hello.. please help me, I can’t restore the page using the phone number, it keeps popping up “the limit on the number of requests per day has been exceeded” and it’s been like this for more than a week... what’s the matter? How can I recover my password? please answer. Thanks in advance!!

SMARTRONIX

Hello. Try to restore access from someone else's computer, from friends or at work. If you cannot restore access using the “Forgot your password” link, contact the social network user support service.
Natalia
Dashachka
Svetlana

Good afternoon. I can’t log into Contact on my phone. writes that “the limit on the number of requests per day has been exceeded” and this has been going on for 1.5 weeks. what to do?
Ira

Please help, I can’t log into VK
It says “exceeded requests per day.”
I tried to log in through the browser, Kate Mobile, Google, it doesn’t work.
What to do?
Svetlana

Hello, I can’t go to my page because it was hacked and they are sitting on it, the password has been changed, the page is linked to a number that no longer exists, I tried to restore it but it says that there is a limit on requests per day, what should I do?? and plus to this burglars changed my last name to something else, help
Yong
Dre

Hello, my SIM card does not work, I had to throw it away. Unfortunately, when I left VK. Unfortunately, a few days later I forgot my password. And when I want to log in to my page, I need to indicate my phone number and password, but I bought a new SIM card. And when I write my phone number and password, I click the forgot password button below. But how can I get a password if I have a new phone number and the text message comes to the old phone number WHAT SHOULD I DO PLEASE HELP ME
Kirill

Hello. How can I go to the page and change the password if they write<>because I tried it through the browser, Kate, Google and everything. And I tried to log in everywhere with friends and on the computer, but it still says this and also says flood error
Maria

Hello, on VK it says that the limit on the number of requests per day is too high. How long do I need to wait before I can log into my account?
Valerie
89371740756
Agafin
Abyssinian cat
Lyosha

Hello, why can’t I recover my password? When I set it up, I’ll lick my account, I click confirm and it says 《exceeded the limit on the number of requests per day》 here’s what to do, tell me