Menu
homeErrors

Support apple iphone restore what to do. Restoring iPhone, iPod touch or iPad firmware in Windows

Restoring an iPhone can help when there are problems with applications, slowdowns and glitches. Also, before selling the device, it is advisable to return the phone to factory settings, deleting all your data from it. I sometimes use recovery as a way to immediately get rid of all the programs that have accumulated over several months.
The article discusses options for how to restore an iPhone from various states.

The recovery procedure itself is not particularly complicated. However, there are a number of nuances that users may encounter.

The first thing to note is that after restoring the firmware, users will receive a “clean” device running on the latest version of iOS. During the recovery process, all personal data, including photos, videos and music, will be deleted from the gadget’s memory.

You can get your data back using a backup that is stored either in iCloud or iTunes. There are also some other methods that allow you to restore at least part of the data if there is no backup.

How to Restore iPhone via iTunes

1. Connect your mobile device to your computer using a cable.

2. Disable the Find My iPhone feature ( Settings – iCloud – Find iPhone).

3. Launch iTunes (it is advisable to use the latest version of the application. You can download it on the official Apple website).

4. Open a tab with the connected device.

5. Press the Restore button.

iTunes also allows you to restore your device from a backup. To do this, you need to select the location of the backup (on your computer or in iCloud) and press the Restore from backup button.

How to restore iPhone if there is no backup

If there is no backup, iPhone owners can still return some information that was stored in the memory of their mobile devices. To do this, you can use an application called Mac FoneLab.

With its help, you can restore part of the data after deletion, unsuccessful flashing, full reset to factory settings, etc. Using the utility is quite simple. To recover data using Mac FoneLab you need:

1. Purchase the application on the official website of the developers.

2. Install Mac FoneLab (there are versions for Windows and OS X).

3. Connect your mobile device to your computer.

4. Launch Mac FoneLab.

5. Wait until the utility analyzes the mobile device’s memory and displays a list of data that can be recovered.

After this, all that remains is to mark the necessary files and save them in the computer’s memory.

It is worth noting that Mac FoneLab cannot recover all the information that was available on the mobile device. If you want to restore your iPhone, something may be lost. But with the help of this utility, users can return at least part of the data.

The only downside of Mac FoneLab is the price of the application. It can be purchased on the official website for $80. At the same time, from time to time developers give users the opportunity to purchase the utility at a big discount. For example, at the time of this writing, Mac FoneLab could be purchased for $48.

In addition, before purchasing, users can familiarize themselves with the application by downloading a free trial version.

How to solve the problem if your iPhone is frozen with the Apple logo on the screen

As mentioned above, sometimes owners of Apple smartphones and tablets encounter problems during the installation of updates or during the jailbreak procedure. As a result, the iPhone and iPad may simply “freeze” during the startup process, and the Apple logo will constantly be displayed on the screen of the gadgets. Solving this problem is quite simple, you need to:

What to do:

First of all, calm down, then...

1. Disable your mobile device using one of the available methods.

2. Connect your iPhone to your computer.

3. Launch iTunes.

4. Turn on the device in mode.
(Turn off the iPhone by holding the Home and Power buttons at the same time, this is the one on the front panel and the one at the end of the phone.
As soon as the screen goes dark, release the Power key on the top end, but keep Home pressed!)

5. After this, a notification should appear on the computer screen indicating that the iPhone needs to be restored.

After pressing the Restore button, the firmware recovery process will begin.

iTunes cord on screen

This most likely happened due to incorrect iPhone firmware, or if the phone is locked to a telecom operator and cannot work with your SIM card.
Likewise, if the iPhone is not activated.
To solve the problem, you need to restore your iPhone in iTunes, as in the previous paragraph.

Other errors you may encounter when restoring an iPhone

- Error 1013, 1014 or 1015

Errors 1013, 1014, and 1015 occur when iTunes tries to downgrade the iPhone's modem version. To solve this problem you need:

6. Follow the instructions in the application. It will help put the device into DFU mode.

After this, you can try to restore the device using the method described above.

- Error 3194

Another fairly common error is error 3194. It occurs when the hosts file is configured to redirect iTunes to the Cydia server. This could be done either manually or using the TinyUmbrella utility. In an attempt to restore an iPhone, iTunes contacts Apple servers, and if it does not find them, it generates an error.

To solve this problem, you need to remove a line like " xx.xxx.xx.xxx gs.apple.com". You can find the file you need using the search function, or at the address - system drive\Windows\System32\Drivers\etc.

Every owner of Apple equipment knows how convenient and reliable this equipment is. However, few people know that this simplicity and reliability is largely achieved due to the fact that the iOS operating system is closed and the kernel is inaccessible to ordinary users.
But a closed system also imposes certain inconveniences. For example, communication with a computer can only be accomplished using a special proprietary iTunes synchronization program.
Despite its high reliability, the iOS operating system can fail, since there is no ideal software product. Restoring and reinstalling an Apple operating system is very different from installing the popular Windows operating system.

Firmware using media player

How to restore iPhone and iPad using iTunes? Initially, it should be said that both iPhone and iPad use the same version of the iOS mobile operating system. This is Apple's policy, and it lies in the universality of operating systems. Thus, both tablets and mobile phones have the same functions, which greatly simplifies program development and allows users to painlessly change devices. Therefore, both iPhone and iPad are restored in exactly the same way.

Using iTunes, you can restore or update the operating system on your iPhone and iPad. When restoring, the user receives a “clean” operating system, all user data is destroyed, and when updating, all data remains in its place.
Currently, using iTunes, you can restore your mobile system in three different ways: the normal method, Recovery Mode and DFU-Mode.

Normal way

In order to restore an iPhone or iPad using this method, you must have the iTunes program installed, a file with the latest firmware (it is not necessary to have it, but in this case you need high-speed Internet access so that iTunes can download it on its own).

  • Connect your phone to your computer. The iTunes program will start automatically;
  • Go to the synchronization settings page. Press the Shift key on the keyboard, and at the same time press the “Restore” button in the program. A window will open asking you to select a file on your hard drive. You need to indicate the places where the previously downloaded firmware is located. If the firmware has not been downloaded, then just click the “Restore” button and it will start downloading from the global network;
  • In the future, the phone (or tablet) will automatically enter the recovery state and after a few hours its functionality will be fully restored;


Recovery Mode or DFU Mode

These are quite complex recovery methods, but you cannot do without them, since often the iPhone and iPad do not boot and there is no way to restore them otherwise.

To restore an iPhone and iPad in engineering modes, you will need an installed version of iTunes and a downloaded version of the firmware (this is required, since the phone in this state cannot download firmware from the Internet on its own).

  • Set your iPhone or iPad to Recovery status (or DFU, respectively). To do this, you need to press and hold the “Home” button, and then connect the device to the computer. You need to hold the button pressed until an icon with the word iTunes appears on the device screen;
  • Go to the synchronization settings page. Press the Shift key on the keyboard, and at the same time press the “Restore” button in the program. A window will open asking you to select a file on your hard drive. You need to indicate the places where the previously downloaded firmware is located. Usually the firmware has the extension ipsw, so it’s difficult to confuse.

Receiving firmware from the server


How to restore iPhone and iPad without iTunes? Starting with the iOS 5.0 operating system, the recovery option is built directly into the firmware, and therefore you can do without iTunes. In turn, you need to have a high-speed Internet connection via Wi-Fi.
The update is only possible if the phone or tablet is able to boot in normal mode and connect to the Internet.

  • On your phone or tablet, go to “Settings” - select the “General” submenu and click the “Software Update” button;
  • Press the active “Download and install” button, and the phone will automatically update the firmware by downloading it from the company’s server.

It is also worth noting that the phone was fully charged, otherwise the battery may be discharged during installation and the device may fail.

If none of the methods helped

What to do if you couldn’t restore your iPhone? If you do not have special knowledge and skills, and all the above-mentioned manipulations have not returned your phone or tablet to working condition, then it is best to contact a specialized service center for qualified help.

Both comments and trackbacks are currently closed.

Whether you decided to sell your iPhone, whether you had an unpleasant experience installing a Jailbreak, or whether your iPhone simply began to malfunction due to a large number of settings and applications - in these cases, restoring your iPhone using iTunes will help you.

Before restoring your iPhone, you need to consider several nuances:

The first nuance. If you decide to restore your device, please note that only current firmware versions can be restored, which must be signed by Apple itself. If you are the owner of an iPhone 4 with firmware 4.2.1, which Apple has long since scrapped, then when performing a restoration (unless, of course, you want to change the firmware number), iTunes will give an unknown error every time.

The second nuance. Applies to owners of locked smartphones. If you upgrade the firmware version, then you can say with almost one hundred percent probability that along with the firmware the modem version also increases, which is almost impossible to downgrade. If the device is operator locked, then before performing recovery you must use the Redsn0w utility.

The third nuance. When restoring an iPhone, all factory settings will be returned to the device, i.e. all applications, entries, contacts and any other settings will be deleted. If you don't want to end up with a completely clean device, be sure to back up your iPhone in advance.

Now you can proceed directly to restoring your iPhone.

Stages of iPhone recovery.

1. Download the latest version of iTunes from the official Apple website or update the old version installed on your computer.

2. If you want to leave the firmware the same, then you need to download the required firmware version in advance. All firmware can be found on the Internet.

3. Connect your iPhone to your computer using a USB cable and enter your smartphone into recovery mode. To do this, press and hold the power and home keys. As soon as the device screen goes dark, release the power button while continuing to hold the home button (10 seconds on average). If you did everything correctly, iTunes will notify you on your computer that a device has been found in recovery mode, but the iPhone itself will remain turned off.

4. Open the synchronization settings in iTunes by clicking the icon with the device name in the upper right corner, hold down the Shift key and select “Restore”. A Windows Explorer window will open, in which you need to specify the path to the previously downloaded firmware.


5. Having agreed to continue the recovery, wait a while until iTunes finishes working with the device.


Your device is now restored, but it is currently completely clean. Restore your device from a previously created backup to return all apps, settings, and other data to their original location.

Hi all! The topic of restoring iOS firmware has long been discussed on the Internet far and wide. And, to be honest, at first I didn’t want to write about something that was already online. Why produce the same type of instructions? But then it was finally decided (such is the agony of choice for the author of this blog! :)) that there was a need for this.

So why another instruction? It's very simple - I receive a lot of questions, both by email and in the comments, about various glitches in the iPhone software and, in most cases, they can only be cured by restoring the software. So this process is important and there is no way to bypass it, and it will be easier for me to answer your questions by simply pointing out a link to this article. Eh, looks like it was justified :) Let's go!

A few important notes:

  1. When you restore an iPhone, absolutely everything is deleted from it. It turns out that the phone looks like you just bought it in a store.
  2. You can only restore using a computer and iTunes. This cannot be done over the air, via iCloud or any other way.
  3. The procedure is performed both when the device is fully operational, and if the iOS system does not boot (in this case, you will need to enter DFU mode).

By the way, recovery is the only way to properly remove a jailbreak from an iPhone.

Detailed instructions for restoring iPhone

So, complete and detailed step-by-step instructions. We launch iTunes on the computer and connect the iPhone, if everything went well, then the phone model, its firmware and other data will be displayed in the main program window. At this stage, two errors are possible:

  1. The computer does not detect the iPhone - about this.
  2. If the device shows no signs of life, we try.

As a result, with any successful connection we get one of two windows

And here we are interested in only one button - “Restore”. If you simply click on it, iTunes will begin to prepare the iPhone, download the latest current firmware from Apple's servers and begin installing it on the device.

Attention! Find My iPhone must be disabled!

The biggest “catch” is loading the firmware. Sometimes this process takes quite a long time, especially with slow Internet. Plus, if the connection is not stable and the connection is possible, then iTunes will start downloading it again every time, which you will agree is not very pleasant and time-consuming.

But there is a way to speed up the recovery process. To do this, you need to independently download the software file in .ipsw format (from any third-party resource, for example w3bsit3-dns.com) and save it on your computer. Please note - each iPhone model will have its own file, different from others!

Now, hold down the “Shift” key on the keyboard and only then click on the “Restore” button. A window will open asking you to specify the firmware file. We select the pre-downloaded one and wait - iTunes will do everything on its own.

Why can't I restore my iPhone and what should I do?

In fact, there can be a lot of reasons. Moreover, they are associated both with a computer or device, and simply with inattention.

Here are the most basic ones:

  1. Lack of Internet access on the PC or periodic interruptions and shutdowns.
  2. Antiviruses, firewalls and other programs that interfere with the normal functioning of iTunes. Perhaps your security settings are configured in such a way that iTunes simply does not gain access to Apple servers.
  3. Slow Internet connection. Not even that. Very slow Internet. This is rare now, but I remember my attempts to revive an iPhone back in 2009 using a network connection from a USB modem. I won’t describe everything, but I’ll say the result - the restoration failed.
  4. In the case when you download the firmware yourself, see if it is exactly suitable for your specific phone model.
  5. Check for iTunes. If yes, install the latest version of the program.
  6. It is very advisable, and what’s more, be sure to use an original USB cable; non-certified ones can contribute to the appearance of various errors. Non-original ones are only possible, and even then not always, and they are not suitable for flashing (restoring).
  7. It is quite possible that the problems are already inside, that is, “iron”. There can be a lot of faults - from the cable to the motherboard. Remember not or too much.

As you can see, there are really a lot of options. Please pay attention to every little thing - because it is precisely because of this that problems with restoring your iPhone may arise. Something still doesn't work out? Be sure to write in the comments - we’ll try to figure it out together!

P.S. They say that in order for the restoration to be successful and correct, you need to like this article. They're probably lying, but I installed it just in case... and it worked! :)

iTunes is a program that allows you to manage your Apple devices. Like any other application, it also experiences glitches. If your iPhone cannot be restored via iTunes, then in this article you will find tips to help solve the problem. There are many reasons for difficulties with recovery, and we will talk about each of them in detail.

What to do if iTunes does not restore iPhone, iPod or iPad

Update the application. If iTunes does not restore the iPhone, then first of all you need to check for a new version of the program. If it is, then update to the most current version. After this, it is recommended to restart your PC.

Reboot your devices. If this error occurs, you also need to restart both the computer and the device being restored (iPhone 4s, 5s, 6, etc.). To perform this operation on your smartphone, hold down the Power key and press the Home button for ten seconds. The phone will turn off, then turn it on as usual.

Replace the USB cable. If you are unable to restore your iPhone, then this may be due to the use of a non-original cord. In this case, you need to purchase the original one. But if you are sure that the cable is real, check it for damage. If there are any, purchase a new original wire.

Use a different USB port. If you were unable to restore your smartphone and have checked your cable, try moving it to a different port on your PC. When using auxiliary devices to connect, turn them off and connect the device directly.

Reinstall the application. Sometimes users are unable to restore their iPhone due to a system failure that prevents the program from working correctly. In this case, completely uninstall iTunes (read more about this in our other article), and then restart your PC. Next, go to the official website of the developer and install the desired version of the application.

Method 6

Edit the Hosts file. Viruses usually make changes to this file. Therefore, check your system using an antivirus. If viruses are found, eliminate them. After this, it is recommended to restart your PC. Now restore the hosts file. You can read more about this on this website.

Method 7

Disable your antivirus. Sometimes the antivirus raises a false alarm. Therefore, while restoring your smartphone, turn it off. If this solves your problem, then in your antivirus settings, exclude iTunes from the list of programs.

Method 8

Restore your device via DFU mode. This mode should be used just in case of problems. First, turn off your smartphone completely, and then connect it to the PC using a cable. Next, open iTunes. To enter DFU mode, first hold the Power button for three seconds. Without releasing the first button, hold down the “Home” key and hold them both at the same time for ten seconds. Then release the Power button but hold down the Home button until a window appears on your PC screen.

Method 9

Use a different computer. Perhaps the problem is hidden in your computer. Try the operation on another PC.

Method 10

Check your device for viruses using an antivirus. Perhaps it is precisely because there are viruses on the computer that the application does not work correctly.

We hope that our information helped solve the problem. If something doesn't work out for you, ask questions in the comments.