Payment methods for services. Tattelecom: a convenient way to pay by bank card online

OJSC Tattelecom began its movement to develop a new telecom operator in 1998 and for 10 years provided services to the population only by connecting to the Internet. Today, Letai covers more than 400 thousand subscribers in the Republic of Tatarstan, which provides opportunities and prospects for further development. One of the new areas is the ability for subscribers to transfer money from one Letai account to another. Subject to the availability of communications, there are a number of restrictions on the provision of the service of replenishing the accounts of other Letai subscribers with money on their own balance.

There are currently 2 types of transfers available for Letai subscribers. Via USSD code and through the website “Money transfers “Fly”.

Using the USSD code, you can only make transfers within the network. It is possible to make a transfer online to any operator.

Thus, you can pay for the services of other subscribers from your mobile phone account without additional conditions.

In order to transfer money without access to the Internet, it is enough to know the combination of numbers, as well as special characters:

Open the application to make calls.
Enter *116*115#.
Press the “Call” button.
A context menu with an active field appears on the screen.
You should enter the Letai subscriber number and indicate the transfer amount separated by a space.

There is no need to specify additional characters or currency designation. The telephone number is entered with the national code “8”.

1.Terms and definitions

Subscriber is a user of communication services with whom the Operator has entered into an agreement for the provision of communication services.

Operator - PJSC Tattelecom.

The Bank is a Russian credit organization that has issued Bank cards on the territory of the Russian Federation in accordance with the legislation of the Russian Federation and on the basis of agreements with clients.

Acquiring Bank - PJSC "AK BARS" BANK, which carries out the initial processing of Payers' orders, data using Internet payment in the manner prescribed by these Rules, and carries out settlements with the Operator for payment for communication services.

Bank card - a payment or credit card, the issuer of which is a credit institution, which is an instrument of non-cash payments, intended for Payers (Bank clients) to carry out transactions with funds held by the Bank in Bank accounts, or with funds provided by the Bank on credit to its clients in accordance with the legislation of the Russian Federation, as well as a bank account agreement, or within the established limit, in accordance with the terms of the loan agreement between the Bank and the Payer, provided that such a payment or credit card can be used by the Payer to pay for Communication Services.

Billing system is a certified automated system of the Operator for recording operations for the provision of Communication Services to the Subscriber and their payment.

The Internet is a worldwide system of voluntarily interconnected computer networks, built on the use of the IP protocol and routing of data packets.

Personal account - an electronic account in the Billing system, used to record the volume of Communication Services provided and to be provided, the receipt and expenditure of funds contributed under the Subscriber Agreement to pay for Communication Services.

Payer - the owner of a Bank card (including the Subscriber), who initiates the transmission via the Internet of an instruction to the Bank (through the Acquiring Bank) to transfer funds to pay for communication services on his or her specified personal account via Internet payment.

Internet payment - a payment made by the Payer to his or her specified personal account in payment for Communication Services via the Internet.

2. General description of the procedure for paying for communication services via Internet payment

2.1. The Operator provides the Payer with the opportunity, through the tattelecom.ru portal, to give instructions to the Bank (through the Acquiring Bank) to pay for the Operator’s communication services using the Payer’s bank card.

2.2. On the tattelecom.ru portal, the Payer must enter the personal account number or mobile phone number or subscriber number of the fixed telephone network whose account needs to be topped up, the top up amount, his email address and click the “Continue” button, after which the Payer will be redirected to a secure WEB- section located on the Acquiring Bank server

2.3. To make a payment, the Payer will need to provide his own plastic card details. The transfer of this information is carried out in compliance with all necessary security measures. The Acquiring Bank protects payment card data confirmed by compliance with the PCI DSS 2.0 security standard. Card data is entered on a secure payment page, information is transferred to the Bank's hardware and software complex using SSL encryption technology. The Bank does not transfer card data to the Operator and other third parties.

2.4. In the event of a protest against a payment via a Bank Card, regardless of the reason for the protest, the Payer undertakes to reimburse the Operator for all possible costs and losses associated with processing the protest, incl. the full amount of damage incurred (the amount of payment previously credited to the personal account using a Bank card), fines of international payment systems that process payments using Bank cards, costs for processing documentation, legal costs, etc.

3.Limitations

3.1. The Operator reserves the right to establish restrictions on the possibility of using Internet payment for Payers to pay for the Operator's communication services using Bank cards, including, but not limited to: by the country of issuer of the Bank card, the class of the Bank card, the amount of credit at a time and for the period, And so on. The Operator reserves the right not to inform the Subscriber about the reasons for introducing restrictions.

3.2. Any Payers who are holders of VISA, VISA ELECTRON, MASTERCARD, CIRRUS/MAESTRO Bank cards issued by Russian Banks have the right to make payment for Communication Services via Internet payment.

3.3. Transfer of funds via Internet payment is subject to the following restrictions:

3.3.1. An Internet payment cannot be made if the Subscriber has an enabled ban on cash payments.

3.3.2. To make a payment, the Subscriber must not be subject to one of the types of termination of the provision of Communication Services, except for the types of termination associated with the Subscriber’s non-payment of Communication Services.

3.3.3. You can transfer funds only for an integer value (for example, 157 rubles).

3.3.4. The minimum interval between orders for transferring funds from one bank card is 30 (thirty) minutes.

3.3.5. Limits on the amount of payment:
- The amount of a one-time transfer is no more than 15,000 rubles.

3.5. The operator reserves the right to change the conditions of restrictions for users (both towards tightening and towards easing).

3.6. Online payment can only be made using a card issued by Banks located on the territory of the Russian Federation.

3.7. The Payer is solely responsible for the correctness of the number of his Bank card, the expiration date of his Bank card, and the amount of funds to be transferred. Since the Operator, in fact, does not transfer funds and does not provide any banking services, all responsibility for the correctness of the transfer is borne exclusively by the Bank (including the Acquiring Bank) and the Payer and all claims for the return of funds transferred within Internet payments are permitted directly between the Bank (including the Acquiring Bank) and the Payer.

3.8. Upon termination of the contract for the provision of communication services concluded with the Subscriber, funds credited to the Subscriber's personal account from Bank cards are credited only back to the accounts of the corresponding Bank cards. The operator reserves the right to issue them in cash. If at the time of termination of the agreement for the provision of Communication Services the corresponding Bank Card is closed (cancelled) or its validity period has expired, if it is technically not possible to make a refund to the Bank Card account, then the refund is made in cash upon presentation of the card or an application certified by the Bank to close (cancel) the card along with the identification card at the Operator’s office.

4.Payment

4.1. When transferring funds for Communication Services via Internet payment, no fee is charged for making such a payment.

5.Other conditions

5.1. The transfer of the Payer's order to the Bank and the contents of the order transmitted by the Payer are carried out using encrypted communication channels (Internet, etc.). The Operator guarantees the confidentiality of information and data about the Payer.

5.2. The possibility of using Internet payment using Bank cards may be suspended by the Operator for a given Subscriber without explanation for an unlimited period.

5.3. The Operator is not liable to the Payer for delays and interruptions in the operation of technical platforms and transport networks or communication networks, the occurrence of which is not the fault of the Operator.

5.4. The Payer is responsible for any actions of third parties committed on behalf of the Payer through the use of the Payer's Bank card when making an Internet payment.

Letai is a mobile operator in the Republic of Tatarstan, part of PJSC Tattelecom, with its own network of base stations. The Tattelecom company includes a management office and seven branches throughout the republic. The story begins in 2006, when wired Internet using adsl technology was installed in the region. In 2009, the operator launched its IP-TV and also began installing free Wi-Fi hotspots. And later the company launched mobile communications. But all services must be paid for, and in this article we will look at how you can top up your cell phone balance.

Top up your balance with a bank card

You can pay for communication through the official website letai.ru . To do this, go to the website and select the “Payment” item.

Payment is made directly on the website; the fields required to deposit funds are filled in.

Credit and debit cards of any bank are accepted for payment. Having filled out the specified fields, enter the card details: name, card number, card expiration date, and cvc code. The payment is made thanks to Ak-Bars Bank.

All that remains is to confirm the payment via SMS. You will receive a message with a confirmation code. Having confirmed the payment, you can wait for the funds to arrive. There is no transfer fee.

Brief instructions on how to top up your mobile connection Fly through Sberbank online

You can pay your Letai mobile operator bill through Sberbank online. For this:

We go to the Sberbank Internet bank by entering the login and password from the check;
Go to the item “Payments and transfers”;
In the search bar, write down the name of the operator or select “Mobile” and select the item we need from the list;
We enter the phone number to which we want to deposit funds, select the card from which the funds will be debited, and the required amount;
We confirm the payment and wait for the funds to arrive.

Top up balance via SMS

You can also deposit money through a mobile-to-mobile transfer:

To transfer from MTS, Beeline, Tele2 you need to send a message to number 3116 with the text: “tattel phone amount”;
To transfer from Letai to Letai you need to enter the command on your mobile: *116*115# press the call button, then indicate the phone number to which you want to transfer money, then indicate the amount

Promised payment Fly

The operator calls the promised payment “Declared”; there are three ways to activate it.

PJSC Tattelecom is a large telecommunications company, operating in the Republic of Tatarstan since 2003, offering wired telephone services, high-speed Internet, pay television, and also has a mobile operator. The combination of several high-tech products at once allowed Tattelecom to collect a customer base of almost 2 million. The owner of PJSC Tattelecom is a joint-stock company owned by the government of Tatarstan.

Tattelcom products, namely broadband Internet, interactive television and mobile communications, are marketed under the Letai brand. Therefore, the names “Tattelecom” and “Letay” are often used as synonyms.

Payment methods for Tattelecom services by bank card

Paying for Tattelecom (Letai) services in Tatarstan is more than simple. The company provides its clients with sufficient opportunities to make payments to their address. In addition to cash transactions at Tattelecom cash desks and sales points, you can pay for the Internet and other Fly services with a bank card.

System "AK BARS Online":

Step one is to enter the site and log in to the system;
in the “Payments and Transfers” section, select the purpose of payment;
enter card details;
dial the payment amount;
confirm payment.

The last two points require clarification.

The AK BARS Online service makes payments not only with its own cards, but also with MIR, Maestro, MasterCard Worldwide and Visa International cards.

For greater security, payment confirmation can be done using a one-time password received in an SMS message.

Getting started - logging into the Internet banking system;
Selecting the “Payments and Transfers” section;
The next choice is the “Cellular Communications” or “Internet and TV” sections;
Entering payment card data;
Set the transaction amount;
Confirmation of payment, incl. via SMS.

The operation of payment systems of different banks is fundamentally similar. Therefore, having understood in practice one type of payment in a bank, it will be easy to master other operations, you just need to find the necessary items and follow the prompts of the system.

Bank mobile applications differ in interface and security methods. But you can pay for Letai in a mobile bank according to the same principles as via the Internet.

The ability to set up an auto-payment service on the Internet or mobile banking deserves special mention. This is a transfer from a card to an account without the participation of the owner of the funds. You can set up an automatic payment on a certain date each month, or you can make the transfer occur when the balance on your personal account or card drops to a certain limit. With any method, the transaction amount is assigned, i.e. there is no risk of too much or too little translation.

How to top up your account on the Tattelecom website?

This is even easier than paying via online banking. The transaction itself will take place without commission, while online banking may require additional fees for such payments.

On the website of PJSC Tattelecom there are the following forms for payments:

By personal account number

And also by mobile or landline phone numbers.

No difficulties should arise either at this or at the previous stage, because incorrectly entered information is not accepted by the system, and continuation of operations becomes impossible.

You can also set up automatic payment on the Tattelecom website. The principle of setting it up is the same as in Internet banking.

Payment Fly via terminal

Replenishing the balance of Tattelecom services with a bank card is possible through payment acceptance devices of Sberbank PJSC, Russian Standard Bank, etc. In addition to card payments, terminals accept cash payments, may not have restrictions on operating hours and are easily accessible.

The list of devices where you can top up your account is quite wide:

Carrying out transactions with a bank card in any of the self-service devices occurs almost the same way, according to the same algorithm:

You must insert the card into the terminal and enter the PIN code;
Select one of the sections: “Mobile communications”, “Telephony”, “Internet”, “Television”;
Go to the desired item and find the Tattelecom logo there;
Click the logo, enter the next section and dial the phone number or personal account there;
Enter the payment amount;
Check data and confirm payment;
Take the transaction receipt.

Other payment methods Tattelecom

With the development of payment systems, the list of possibilities for depositing funds into accounts is expanding. In addition to the methods listed above, Letai can be topped up using:

electronic money;
through payment systems: QIWI, e-POS, VsePlatezhi, etc., from cards or other accounts, incl. from balances of other mobile operators;
using SMS services and USSD requests;
Tattelecom payment cards, etc.

Topping up the balance of Tattelecom services from bank cards often occurs through linking the card account to a specific payment system.

Opportunities for customers in the telecommunications services market in Tatarstan have expanded. - in this article we tried to answer these questions completely. Until recently, Letai Tattelecom provided exclusively home television and Internet services. Now you can connect your mobile phone to your provider. All you need to do is decide on a tariff plan. When you connect to it, you will be provided with a SIM card.

Four main characteristics that distinguish the Letai operator from its competitors.

Availability of a company-owned network of base stations.
4G coverage in Tatarstan.
The ability to provide your clients with unlimited Internet.
Calls with a tariff from 0 rub/min

Let's take a closer look at the Letay company, tariffs, services, technical support. We will also find out the information necessary to resolve everyday issues that may arise for you, as a user of the operator’s services.

Official website of the operator Letai

The official website of the Letai operator can be found using two links - directly on your own: http://letai.ru and on the Tattelecom link: http://tattelecom.ru/. Tattelecom does not limit the speed of a number of internal operator resources for home Internet users. Such privileged sites include: artvid.ru – media portal; free file hosting service owned by the operator: files.letai.ru; and tatmvdcamera.ru - Safe Tatarstan" - in principle, a site that operates with the direct support of OJSC Tattelecom together with the Ministry of Internal Affairs of the Republic of Tatarstan.

Letai operator coverage

The main indicator that influences a client’s choice of a mobile operator is the coverage area of the services provided. If you look at the map, it becomes obvious that more than 85% of the territory of Tatarstan is covered by 4G Letai communications. Good coverage is provided by an extensive dual-band combined network of 900/1800 MHz.

For information, 4G operates in the LTE 1800 band (Band 3)

Tariffs for mobile communications and Internet Tattelecom Letai 2019 2018

Operator Letai currently offers nine tariff plans that can satisfy a wide variety of customers. It makes no sense to go into detail about each proposed tariff - they can change over time. Today it is worth paying attention to the option without a subscription fee - the “Per-Second” tariff. Interesting are the “Own” and “Azan” tariffs, which include 4G with unlimited internet. It is noteworthy that you can connect to the tariff plan you have chosen by sending the appropriate USSD request.

Sales points for Letai services

Today, 109 sales points for the services of the Letai operator are open throughout the republic, where you can easily connect to the tariff plan you like, or resolve any issue related to the work of the operator. In terms of the number of open offices, there are the most of them: in Kazan - 28; in Nab. Chelny – 11; in Zelenodolsk – 5; in Almetyevsk – 5; and in Nizhnekamsk - 4. The full list, addresses and opening hours can be found on the website http://letai.ru/service/offices?cityV= Kazan.

Activation of a Tattelecom Fly SIM card

The instructions for activating a new SIM card are simple. It is enough to top up the card with at least 50 rubles, then place it in your phone and dial the command *222*01#. Within a short time, your card will be activated and you will be able to use mobile communications from Tattelecom. If activation does not occur for a long time, you should report the problem to the support service to resolve the situation.

Letai technical support telephone (hotline)

The provider's technical support is available around the clock. Individuals can call the hotline for free from a landline or mobile phone, and also use Tattelecom short numbers. The hotline, in addition to directly providing technical support, is ready to provide information services for receiving telegrams over the telephone; accepting advertisements and music requests; provide information on city codes. Technical support also accepts complaints and suggestions from the public.

For enterprises, the operator provides a separate hotline and a dedicated short number. As for individuals, they work 24/7. There is an alternative communication channel. You can always send a free message on watsapp to +7 902 718-22-68 or by email [email protected]

Registration and personal account TATTELECOM.

Once you have become a full user, you will be provided with a personal account. Where you need to register by completing a few simple operations: Enter your Email in the appropriate fields, create and enter a password, remembering it first. The specified Email will be the Login to enter your personal account. Next, using the Letai card, using your phone number and personal account, you attach the services connected to you to your personal account. The last step is to confirm that you have read the terms of use – check the appropriate box, click on “Complete registration” and that’s it – you’ve registered. Visually, the registration field looks like this: https://lk.letai.ru/template.REGISTER/

There is another option to register. Using a short command from your mobile phone, dial *100*3#. In response, you will receive an SMS containing the password to enter your Personal Account.

With this registration method, the phone number will be the login.

The disadvantage of this registration method is the fact that in the future you will be able to log into your personal account only by phone number or email. Login using your Letai personal account will not be possible.

As of today, the old version of your personal account is not available. When you try to log into it, the system redirects you to the new version.

How to check your Tattelecom Fly balance

Your task is to prevent a negative account balance. Control is easy to do via a mobile phone - command *100#. In response, the balance will be displayed on the screen. The balance of funds can be seen in your personal account. To do this, you will need the Internet, which is not always convenient.

Ways to replenish the operator Tattelecom Letai

You can top up your Letai account in several ways. The most inexpensive and convenient option - without fees and additional steps in the form of registration - is to use a bank card. The link you need to go to: http://tattelecom.ru/contacts/payments/cards/bank_card. Next, select the mobile communications item, fill out all the necessary fields, according to the system prompts.

There is also a payment method using the state website for services of the Republic of Tatarstan: https://uslugi.tatarstan.ru/. Go to it. Then you need to select the payment section for Tattelecom - link: https://uslugi.tatar.ru/phone/tattelecom/input-information. Indicate your account and the amount you want to top up. Click Continue. Enter your information as a bank card user, check and approve the payment with the “Continue” button. Then enter the information on the card itself and “Continue” again. After the money arrives in your account, within a short time, the phrase “Payment completed successfully” will appear and you can download the receipt by clicking on the link received.

Top up your Tattelecom account Fly through Sberbank

by physically visiting the branch;
auto payment through Sberbank online;
using a terminal;
simply using Sberbank online, after connecting it; and finally, using the Sberbank mobile application. Important point. For any payment option you choose for Tattelecom services, no commission will be charged.

The optimal solution, in order not to worry and to eliminate the possibility of your balance going into the red, would be to use automatic payment for all connected services: Internet, television, telephony, mobile communications. There are three options to choose from based on auto payment parameters.

How to activate auto payment

The first is to designate the minimum allowable account balance, for example 50 rubles, upon reaching which a certain amount will be debited from the bank card, for example 500 rubles.
Second, you can record the write-off date. Every month the indicated amount will be debited from your bank card.
The third option for automatic replenishment is by USSD request. By typing a certain command on your phone, you can make payments to your mobile phone remotely, for example, top up the account of a relative or child.

Transfer of funds within the Letay operator or to Tele2, Megafon, MTS, Beeline operators

It is possible to transfer money from one number to another. This option is possible within the Letai network, between Letai subscribers. Simple combination *116*115#. To top up Tattelecom numbers from one to another, you need to dial *116*115#, then press the “call” button and successively enter the phone number you want to top up and the amount. An example looks like this:

*116*115# Call key 89392345678 100

How to set up mobile Internet Tattelecom Fly.

Android

Let's move on to the Internet settings for your mobile phone. Each operating system has its own instructions. So for Android you need to step by step: go to “settings”, select “wireless controls”, “mobile networks”/ “Mobile network settings”, “Internet access points”/ “Access Point Names( APN)". Here you create a profile according to certain parameters: The name should be: Letai; APN you specify: internet.letai.ru. Don't fill out anything else. To complete the setup, select “Menu” and “Save” again. Activate Roaming immediately. Tariffs for the region will remain unchanged.

Iphone

To set up an iPhone or iPad, the instructions are simple: select one after another: “Settings”, “General”, “Network”, “Cellular Data Network”. Specify APN access parameters: internet.letai.ru. Don't fill out anything else.

Windows

The most complex instructions for setting up an Internet connection for Windows: Step by step again - “Start”, “Settings”, “Connections”, then “My Internet Provider” (“My ISP”)> “Add a new connection via modem”. Then type the connection name: Letai. Next step: select the modem “GPRS Cellular Line”, then “Next”, “Access Point Name”: internet.letai.ru. Do not fill in any other parameters in this block - you do not need “Username”, “Password”, and you do not need to specify “Domain”. Click “Advanced” and for the “TCP/IP Protocol” tab, select the following settings: “IP address is assigned by the server”: “on”; “Use software compression”: “off”; "IP header compression": "off". As the penultimate step, in the “Servers” tab, set the “On” option for “Addresses are assigned by the server.” "OK" and "Done".

How to get automatic mobile Internet settings Tattelecom Letai (Internet, MMS).

To receive automatic Internet and MMS settings, a Letai mobile communication subscriber must:

Send “Any text” to 116111.
Send “111” to 116111 to get Internet settings
Send “222” to 116111 to receive MMS settings

Communication with the operator.

Sometimes a situation arises that subscribers talk about - the Internet on the phone has disappeared. As a rule, this happens due to a low signal level (no network) - you need to find a place where the reception will be good. It happens that the load on the network increases - you need to wait; if the load is less, the Internet speed will be higher.

Another problem is that when traveling around the country or abroad, SMS messages cannot be received. The most common reason is a violation of the settings for receiving SMS messages. Use the Instructions for restoring and setting up an SMS center number:

In the main menu of the phone, click “Options”
"System"
"Message exchange"
Please indicate “SMS center number”: +795066510101
Next “Messages”
"Settings"
Enter the item “SMS center number” again: +795066510101
"Save"

Basic USSD commands Fly.

To receive a password when registering in your personal account *100*3#.
Request personal account balance *100#.
Find out your tariff plan *116*100#.
Registration in the “It’s Profitable Together” program *116*111#.
Checking the status of the 4G option before the speed limit and the remaining included minutes, GPRS, SMS, MMS (according to tariff plans with the included package) *116*700#.
Requested payment *116*102#.
Top up your friend's balance. (The minimum balance in your account after the transfer should not be less than 100 rubles.) *116*115#.
Find out your mobile number *116*106#. Call me back *116*300#. They called you (notifies the subscriber about calls that he missed when he was unavailable): Activation of the service *116*701#, Disabling the service *116*702#.
List of connected services *116*103#. U
"SuperAon" servant: Connection to service *116*500#,
Disabling the service *116*501#. Connecting the 4G option
“Extend your speed by +1 GB” *116*327#. Connecting the 4G option “Extend speed by +5 GB” *116*328#. “Mobile Internet Ban” service:
Activation of the service *116*508#, Disabling of the service *116*509#. Service “Banning international communications”: Activation of the service *116*510#, Disabling the service *116*511#.
Activation of a universal payment card *116*114#. Changing the SMS encoding (Latin): Activating the service *116*113#; Disabling the *116*112# service.
Service “Banning national/international roaming”:
Connection to service *116*506#,
Disabling the service *116*507#.
Find out your tariff plan and Wi-Fi login/password *116*104#.
Get a login and password for the Wi-Fi 20 tariff plan *116*109#.
Get a login and password for the Wi-Fi 40 tariff plan *116*108#.
Get a login and password for the Wi-Fi tariff plan “Day Without Borders” *116*107#.
Close your Wi-Fi login *116*105#.
“Open Country” service: Connection to service *116*331#,
Disabling the service *116*332#. “Whole World” service:
Connection to service *116*710#,
Disabling the service *116*711#.
“Easy roaming” service: Connection to the service *116*712#,
Disabling the service *116*713#. “Internet in roaming” service:
Connection to service *116*714#,
Disabling the service *116*715#.