The printer does not print with the new cartridge. Why does the printer not print after refilling the cartridge?

Why doesn't the cartridge print after refilling?

So, you refilled the ink cartridge, inserted it into the printer, and the printer either refuses to print and gives an error, or prints but the sheets come out blank (or the colors are incorrect). What could be the problem and how can I try to solve it?

These problems mainly arise with those HP and Canon printers that have only two cartridges: black and color (three-color). This is due to the fact that the cartridge itself is a print head with an ink tank in one housing. There are several weak points in this system:

  1. The print head itself, namely the nozzles. These are very small diameter channels. The consequence of a small diameter is rapid drying during downtime and clogging with various contaminants.
  2. Print cartridge electronics. The very principle of operation of HP and Canon thermal inkjet cartridges involves heating the ink in the nozzles to “spit out” the drops. Therefore, if for some reason there is no ink in the channel, the print head overheats and partial or complete failure of the electronics and, accordingly, the entire cartridge.

Now let's try to determine the reason why the cartridge does not print and try to make it work. To begin with, let’s agree that you have refilled the ink into the cartridge and there is ink there.

The first thing you need to do after refilling is to check whether ink flows through the print head nozzles. To do this, take a refilled cartridge and a clean paper napkin. We place the napkin on a flat surface and lean the cartridge with the printing part against the napkin for a few seconds, then remove the cartridge to the side and see what we got (Here you need to be careful because the ink can quickly saturate the napkin and stain the tablecloth under the napkin, so it’s better put something non-absorbent under the napkin).


You can see the result of these actions in the table

Partially or completely missing color Fingerprint of a working cartridge, all colors are present without gaps
Black cartridge

Color cartridge

If you see clear stripes of ink on the napkin, one black or triple color (yellow+red+blue together), then the cartridge is refilled and the ink flows well through the channels. This cartridge should print.

If there is no ink print on the napkin at all, or it is intermittent, or (in the case of a color cartridge) there are more than three color stripes in the print, then there is an obvious problem with the ink supply to the print head.

There are three reasons:

1) No ink

2) Air lock in the print head channels

3) Drying of the print head channels

There are three options for solving problems with the ink cartridge system:


  1. In case of an air lock, it can be used to bleed the cartridge and remove air from the print head channels. The cartridge must be inserted into the device and, using the included syringe, remove air from the print head until drops of ink appear in the syringe.

    If you don’t have this device and need to print, you can try to force the air out of the print head by shaking the cartridge like a mercury thermometer. When using this method, you must first wrap the lower printing part of the cartridge with a napkin or something else so as not to splatter everything around with ink, and do this in the bathroom.

  1. You can try to soak dry printer head channels. There are special flushing fluids for this, for example here. You can also use improvised means, for example, “Mr. Muscle” in green has proven itself well. The only problem with using improvised flushes is that it is impossible to 100% predict the result of the reaction of the liquid at hand and the internal parts of the cartridge. Special washings are guaranteed safety.

In general, washing inkjet cartridges is a topic for a separate article.

After all the procedures, your cartridge should leave these prints on the napkin.



This means that the ink supply is working properly.

The cartridge leaves a print on the napkin but the printer still does not print, why?

1) Electrical problems

The ink system of the cartridge is working, but in order for the printer to print, the electrical system of the HP or Canon ink cartridge must also be working.

If, after installing a refilled cartridge into the carriage, the printer displays a message that the cartridge is faulty or missing, you can try to remove the cartridge from the printer and carefully wipe the golden electrical contacts of the cartridge with a rubber eraser or alcohol (followed by drying).

It is also useful to look inside the printer in the carriage (this is the place where

Cartridges are installed) and check the electrical contacts there as well. Often everything in the carriage is stained with ink at the contact points - this is the reason for the cartridge not working. Naturally, you need to wipe the contacts in the printer with the power cord disconnected from the electrical network.

2) Problems of overfilling the cartridge.

Quite often this situation occurs: after refilling a cartridge with ink, when checking, a clear print remains on a napkin (either black or three-color), but the cartridge does not print, or does not print in all colors. The reason may be a simple excess of ink in the foam sponge of the cartridge. A sign of such an overabundance is the formation of a drop of ink from the bottom of the cartridge at the outlet holes (when you lift the cartridge, you see ink oozing from the cartridge). This shouldn't happen! The cartridge should not leak in a calm state!

The explanation is quite simple. When printing, an accumulated drop of ink prevents the droplets from shooting onto the paper and can leave blots.

If you have all the signs of refilling, simply pump out some ink and make sure that nothing leaks from the cartridge and that after wiping with a napkin, the nozzle part of the cartridge remains clean.

Important notes!

If the printer detects the cartridge, but shows that the ink is low, there is no need to worry. The whole point is that no ink level sensor in the cartridge , of course, no, and a printer does not know that you refilled this cartridge. You just need to ignore the messages about the lack of ink and print calmly.

If the cartridge is detected by the printer and gives good prints on a napkin, but blank sheets come out when printing, most likely the cartridge is electrically faulty and nothing can be done about it. Buy a new cartridge, for example, and refill it on time, avoiding printing with a “dry” cartridge.

Despite all the attempts of printing device manufacturers to achieve the most optimal price/quality combination in their final product, the problem when the printer does not print after refilling the cartridge remains very relevant today. What to do in such a situation? How to avoid the “whims” of household office equipment? Where can I find a universal printer maintenance manual? These and many other user difficulties are presented in examples of practical solutions before your eyes.

There were no signs of problems, but the unexpected happened...

After the purchase (and the article is devoted exclusively to the budget class of printing devices of the type mentioned), the user, after literally a few printed photographs, may find himself in an extremely difficult situation. As a rule, the “hero of the occasion” is a color cartridge that has exhausted its colorful resources. And everything would be fine - I bought it! However, the price of a printing element is sometimes very sobering (often the user is in a state of euphoria, anticipating creative victories). There is only one acceptable solution - to refill the dry tank yourself.

After refilling the cartridge, the printer does not print: possible causes and solutions

To understand why your printing device stopped working, you need to make sure you selected the correct consumables and analyze the refill process you performed. Perhaps you missed something important. For example, often, in order to save money, the user purchases ink that is not of high quality. It may well be that the cartridge type is not refillable. With superficial knowledge, mistakes simply cannot be avoided. Therefore, carefully study the material in the presented article, and it is likely that you will discover a miscalculation, which, by the way, can be corrected.

Reason #1: Colorful

It is possible that the solution to the problem of why the cartridge does not print after refilling is due to ink incompatibility. What should I do?

  • Study in more detail what type of paint is used in your modification.
  • Universal ink is not always an acceptable option. It’s better to spend a little money and buy original paint.
  • Be sure to pay attention to the production time of the “artistic” substance.

Reason #2: Printing

What else can cause problems when refilling cartridges? Various consumables are available for inkjet printers, some of which are characterized as disposable. However, cartridges are no exception. Therefore, pay attention to the marking of your printing element: if it is not refillable, this is a somewhat unpleasant moment, since this type of cartridge is equipped with a special chip that works as long as there is ink in its containers. As a result, the user has to purchase a new consumable component. However, in this case, it is advisable to purchase a RPC (refillable cartridge) of increased capacity, which will significantly affect the comfort of servicing the printing element.

Reason #3: Dried out

Yes, this is the most common reason for the frequently occurring difficulty with this definition: “After refilling the cartridge, the printer does not print.” That is, when the PZK is in a state of inactivity for a long time, the paint remaining in its nozzles inevitably dries out. To avoid this kind of “ink” trouble in the future, you should seal the outlet holes with a special film. Then wrap tightly in a plastic bag. This action neutralizes the adverse effects of air. However, if your cartridge does dry out, there is no need to panic. It is highly likely that it can be restored.

Reason #4: Air

You must not allow air to get into the inside of the cartridge chamber, since such an “omission” can become the main cause of the same problem that arises: “After refilling the cartridge, the printer does not print.” The fact is that air bubbles can prevent the ink from passing through the print head nozzles. Therefore, after you have filled the SCP containers, close the filling holes with tape.

Reason #5: Hardware

Often the user installs the cartridge incorrectly, resulting in the contact plate not reaching the receiving pad of the printer or not positioned properly. It may well be that the device interface is somewhat dirty. Which, in general, is a common thing when refilling cartridges.

after refueling: step-by-step elimination of the main causes of the malfunction

Depending on the type (design feature) of your cartridge, the process of restoring the print head may vary slightly.

Step #1: Cleaning the Nozzles Using the Printer

  • Print a diagnostic page.
  • Run refilled cartridges through several full cleaning cycles.

Step No. 2: Incorrectly refilled cartridges

The printer does not print after refilling if the seal is exposed to cold temperatures. Due to the fact that the cartridge has been in the “wrong” position for some time, problems can also arise, since the outflow of ink from the print head under the mentioned conditions is simply inevitable. However, after you install the cartridge in the printer, after a few hours you can start the test printing mode.

Step #3: Clean the nozzles with a special liquid

If the printer does not print after refilling, and the cartridge in use has been inactive for some time, then this can only mean one thing - the ink has dried out in the nozzles. In order to restore the functionality of the printing element, a number of actions should be performed.

  • Place the cartridge in a shallow container with a medium-hard piece of cloth at the bottom.
  • If you do not have a special cleaning agent, then pour in some glass washing liquid (saturating the substrate).
  • The cartridge should remain in this “soaking” state for 10-12 hours, after which the print head must be carefully wiped dry with a napkin.
  • Install the slam-shut valve into the printer and perform several complete cleaning cycles.

In conclusion: How to repair a non-removable print head

In addition to the considered combined (printing element and container) SCP, there are two more types of cartridges, which can also be subject to the unpleasant moment of clogging. In order to clean the nozzles of these standard modifications, it is necessary to make a simple device.

  • A rubber tube is placed on the syringe, the diameter of which must match the needle-like protrusion on the print head.
  • A few milligrams of reducing liquid are taken into the dispenser and injected into the cartridge under pressure.
  • After a few hours, the syringe is removed and a container with paint is installed.
  • The printer runs several complete cleaning cycles.

This article discussed only the main reasons for the problematic situation when, after refilling the cartridge, you now know how to deal with it. All that remains is to apply the acquired knowledge and not forget about the simple rules for operating printing devices. The main thing is not to leave the cartridges inactive for a long time, otherwise...

Creative success to you and colorful printing!

In recent years, many Canon printers have used separate ink tanks. Or rather, all printers except cheap or very old printers..

What can we do if we see that after refilling the cartridge, the Canon printer does not print? Few people have probably thought about it, but any of the ink tanks contains only a specific color of dye, and the common print head is inserted on a carriage.
The most common case of why a Canon printer does not print or prints poorly after refilling the cartridge may be that each ink tank has a specific, unique chip that is used as a counter for the number of pages that have been printed by us. Such ink tanks are usually marked CLI-521, CLI-8, PGI-520Bk, PGI-5Bk. In fact, this technology is the most economical. Thanks to this, you can control each color separately and regardless of their volume, quantity, ink that is still left in each of the inkwells, and then, when one runs out, you can replace each of them separately.
In addition, with the new single print head, you can also control the size of the droplet that is applied to the paper - from 2 to 1 picolitre! This also has a positive effect on print quality and color mixing.

In addition, the new single print head allows you to control the size of the droplet applied to the paper - from 2 to 1 picolitre! This also has a positive effect on print quality and color mixing.
However, due to the fact that the ink tanks are chipped, when the ink runs out, the device will stall, and very often after replacing the cartridge, the Canon printer does not print until the ink tank is replaced. Many users refill ink tanks, but after refilling such a cartridge is still not recognized by the printer as full, and the problem still appears when a Canon printer prints poorly after refilling the cartridge.
Depending on the model of the device, the cartridge chips (and the “pampers of the devices, where the ink is drained when cleaning the print head) can be reset or reset using the programmer. If, after refilling the cartridge, the printer does not print Canon mp250, you can also disable counter tracking in the device menu or device driver settings.

Canon printer does not work after refilling cartridge

You should not confuse the ink counter in the cartridge and the waste ink counter - the so-called “diaper” counter, and what to do if after refilling the cartridge the printer does not print Canon mg3540. They reset differently.
Canon mp280 printer does not print after refilling the cartridge
The ideal case for resetting cartridge chips is when you have a programmer that is sold in online stores. If you do not have it, then the refilled cartridge installed in the printer will be detected as empty. In this case, you can try disabling monitoring of ink levels in cartridges.
Canon mg3640 printer does not print after refilling the cartridge
Information about the ink level in chips installed in cartridges of Canon Pixma printers with separate ink tanks such as iP4200, iP5200, etc. cannot be reset or reset.

In order to understand how to start a Canon printer after refilling a cartridge, the operation of the printer was not blocked when the ink level in the cartridges reached zero, according to the chip, you need to disable the printer's monitoring system for the ink level in the cartridges.

Canon MG 2440 printer does not print after refilling

After the printer reports that some cartridge is out of ink, you need to press the paper feed button. This is the middle button with a triangle and a flashing indicator. Keep it pressed for 10 seconds. After this, the printer will turn off the ink level monitoring system for that ink tank. Now the printer will not block work. If you occasionally receive messages indicating that the cartridges are low on ink, simply ignore them.
Resetting the ink counter using IPTool and MPTool utilities
IPTool 1.1.5 - resetting ink counters in Canon iPxxx printers.
The program is designed for service work with Canon iP-series printers in Normal mode. Program features:
Extended information about the printer, ink levels in cartridges and waste ink containers.
Printing test samples to check PG nozzles.
Cleaning and deep cleaning of the PG printer, cleaning the tray and cleaning the rollers.
Changing the drying delay value.
Changing the printer model.
Read and reset printer EEPROM.




After turning on the printer and installing the extruded cartridges, select the required brand CHANGE Model. If you have refilled a Canon cartridge and it does not print, press RESET Black (reset black ink tank), RESET Color (reset color ink tank) one by one.

The percentage of remaining ink Ink Level will change its value to 100. Among other things, in the future the problem of overflowing the sump or exceeding the level of waste ink will arise.

Using this program, a similar problem is solved according to a similar scenario.

If desired, you can use the service functions to clean the head of MPTool 0.9.6.

The program is designed for service work with Canon MP-series printers in Factory mode. Program features:
Extended information about the ink level in cartridges and waste ink containers (the readings are correct for the 40th series of cartridges, for the 30th and 50th they will be overestimated and underestimated, respectively).
Read, write and reset printer EEPROM.
Resetting the ink level counters for black and color cartridges.
Resetting the fullness counters of the main and additional waste ink containers.

Many people are familiar with this problem: they refilled the cartridge, but the printer still does not print. In this case, there are several reasons, and we will now consider which ones. So, why does the device not work after refilling the cartridges?

Problems and solutions

How to determine where the print head is located

Pay attention to where the print head is located. If the nozzles are on the cartridge, it is not difficult to see them: at the bottom of the cartridge there are one or two lines with nozzles. If there are no lines, then, of course, in the printer.

So, if the print head is on the cartridge, then the device may not print for three reasons:

  • The print head is dry. You can install a new cartridge, or you can restore the old one using a special liquid, or, as a last resort, you can take distilled water. Place the cartridge on a napkin generously moistened with liquid with the print head facing down and leave for several hours. This time will be enough for the ink to dissolve and for the napkin to absorb it. But this procedure is only suitable for black ink cartridges.
  • The cartridge is full, but a message appears indicating that the ink is out or that a non-original cartridge is being used. In this case, it is necessary to execute the commands that are displayed on the printer display.
  • The device does not recognize the cartridge and even reinstalling it again does not help. The reason is hidden in the chip on the cartridge, since it has a limited cell writing cycle.

Printers with a print head in the printer

All the problems described above are also relevant for these printers, with the only difference that if in the previous case you can replace the cartridge with a new one, here you will have to change the printer itself or, at best, get by with repairing the head itself.

To avoid these troubles with your printer, we recommend that you contact the Print-Service company, where experienced professionals handle refilling Canon cartridges. If you still have any questions, you can ask our specialists.

In the last article we looked at the technique. After we have successfully filled the cartridge with ink, to start the refilled cartridge in our printer we will need to reset the cartridge.

There is also another possibility that allows you to successfully reuse a refilled cartridge - this is to disable the service mode for monitoring the ink level in the cartridge.

In this review, I will share these methods with you, and you can already conclude which of these methods of zeroing a cartridge you will use.

If this is your first time refilling a cartridge yourself, then you will definitely encounter the problem of reusing the cartridge in your printer. Before refilling the cartridge, you received a printer system message stating that the cartridge is out of ink. The system monitor also displays a crossed out cartridge icon as a faulty consumable.

The fact is that cartridges for Hewlett packard printers, like many others, are equipped with an electronic chip from which the printer’s electronic module constantly reads data.

The chip is a rather complex device, but its main function is to monitor ink levels to prevent air from being trapped in the print head located on the cartridge itself. Ink level control occurs at the software level, that is, there are no sensors or anything similar in the cartridge; ink control occurs on the principle of an electronic counter. At the moment when the chip decides that quite a lot of sheets have been printed, it sends a signal to the main printer module that it is necessary to stop printing and notify the user about the need to replace the cartridge with a new one. Let's figure out how to “deceive” the printer and reuse the refilled cartridge by resetting the data.

The first method to reset an HP cartridge

The considered method of resetting a cartridge is more correct, but it will require time and care from you. By performing simple steps with the electronic contacts of the cartridge, we will “reflash” it, which will allow us to reset the chip values ​​and after reinstalling the cartridge into the printer, it will perceive it as new.

To programmatically reset the cartridge, we need a utility knife or scissors, as well as a small amount of tape. The idea is to gradually disconnect individual contacts of the cartridge from the electronic module of the printer, which will allow a complete reset.

The entire process of resetting a cartridge occurs in three stages.

— Turn the cartridge towards you, as shown in the schematic image. Cut out a small square of tape and glue it to the first contact, which is marked in red on the diagram.

After this, insert the cartridge into the printer. The printer will begin processing information from the cartridge and perform a print test.

— After this, we switch the carriage to the cartridge replacement mode, select it and, without peeling off the previous tape, add another sticker to the next contact, marked in blue on the diagram. Again we place the cartridge in the printer carriage, the printer will print the test and then remove the cartridge.

— Add two more stickers to the contacts, marked in light green on the diagram. After this, insert the cartridge into the carriage. The printer will perform its final print tests and stop. We remove the cartridge and separate all the stickers from the contacts, then place the cartridge in the carriage and turn off the printer with the OFF button.

— We wait 5 minutes and turn on the printer. If all the step-by-step instructions were completed correctly, the printer will enter operating mode, and on the system monitor we will be able to see that the printer has recognized the cartridge as completely new.

This method is more correct from the point of view of preventing air from entering the head, since when the cartridge is reset in this way, the counter will work and monitor the ink level.

The second way to reset the cartridge

This method is suitable for those cases when we do not have time to carry out step-by-step zeroing of the cartridge, according to the method described earlier. We can not only reset the cartridge chip, but also disable the ink level control system by software disabling this function in the printer itself.

Moreover, we do not need to disassemble the printer or use special programs; the process of disabling control is done by simply pressing and holding the STOP button on the printer control panel.

It is important to remember that you disable this feature at all times. The first time you can disable only one cartridge, a repeated warning about the need to change the cartridge will require you to disable the control again, but only for the second cartridge. That's it, after this the printer will not request data from the chip to control the number of prints.

The disadvantage of this method is that if you disable the control function in order to reset the cartridge, you lose the warranty on the printer. Therefore, consider resetting it this way or spending a little time and resetting it using the method described in the first reset option.

I would like to note that refilling printer cartridges is a great idea for starting your own business. Therefore, if you have a desire to start your own personal business, you need to prepare all the necessary tools and supplies. You will also need logo creation for your company. After which you need to rent a small room and you can start working.