The HP printer does not print, what to do, the green button is on. What does an exclamation mark on a printer mean?

Sometimes users of printing devices such as printers try to find answers to questions about why the red light on the printer blinks or lights up. Typically, a problem of this kind occurs during the use of laser model devices, and to solve it it is enough to pay attention to a number of important points. In general, light indicators (two light bulbs), which are located on the panel, serve to transmit information about certain components of the device. These indicators react differently to various changes in the state of the device. For example, they may flash or light up for an extended period of time. In some cases, these 2 lights do not show any signs of “alarm”.

Causes and their elimination

So, if you notice that the red button on the printer is lit, which means “Warning” (for printer models in this situation the exclamation mark is lit), then perhaps your printer does not have a cartridge. To fix this problem, you just need to open the printer cover and gain access to the opening intended for consumables. Next, you should remove the special protective film from the new cartridge, and then install it in the opening intended for it until a characteristic click is heard.

If two buttons on the printer panel flash periodically, i.e. green (“Ready”) and red (“Warning”), and at the same time, the reason is that the printing device is going through the initialization process.

If you notice that the green button begins to blink, then keep in mind that the printing device is currently processing data or receiving data. It also happens that the “Ready” light is constantly on, and the “Warning” light only blinks occasionally - such indicator signs indicate a general error in the device or a paper feeding error. This situation is usually accompanied by jammed sheets of paper already caught by special rollers.

If a red light on the device panel periodically starts to glow, this may indicate that the cartridge is not installed correctly. In addition, a similar signal also appears if the access cover to the consumable elements is not closed tightly enough. To fix this problem and return the printing device to working condition, you should.

If your model's red light starts blinking, the problem may be a paper jam. To resolve the problem, remove all loose paper from the special tray, remove the consumables with ink from the printer, and remove all sheets. In addition, this indicator may also blink due to the packaging material not being completely removed, incl. special tape. To completely remove it from inside the printer, open the top cover to access the supply. In addition, packaging bags must also be removed from the input and output trays.

Incorrect operation of the sensors responsible for closing the case may also be reflected in the fact that the “Warning” light on the printer panel is constantly on. If both device indicators are constantly on, this may indicate some serious error, which is unlikely to be eliminated on your own.

It should be added that for printing devices from the company, a triangle is responsible for displaying the error code. Therefore, if you notice that a triangle with lightning is lit on the printer, then remember the code that will appear on the printer display, and then find its detailed description in the instructions for the device. But on models from Epson, instead of green and red indicators, as well as a triangle, if there is an error, a droplet begins to blink.

For example, if the device’s drop starts blinking when the cartridge is full, then to solve the problem you should reset the “diaper’s” waste ink counter using some utility program, for example, PrintHelp.

Thus, office equipment indicators promptly inform us about the presence of certain problems. Many of them can be eliminated on your own, even without certain skills.

So, if a light on your device starts to light up that was not on before, first read the user manual. But in cases where the reason has not been specifically established, it is better to use the services of a service center, where your device will be carefully examined for the presence of certain defects.

If the red light on the printer starts to light up, this may be due to various problems with the operation of the device. To figure it out and find out the exact cause, you will need to examine it. The button lights up both from a banal lack of paper and from more serious problems that require disassembly. Therefore, when searching for breakdowns on your own, you will need to pay attention to various details.

Purpose of indicators on the printer

A printer is a device designed to print information from electronic media onto paper. Light indicators of different colors - green (“ready”) and red (“warning”) — are necessarily present on this equipment. They are intended to report health status.

The indicators respond differently to changes in the state of the equipment: they glow periodically or constantly, and sometimes they are completely off.

If the red button blinks on Epson, HP, Samsung, Xerox laser printers, then the reasons for this may be the following:

lack of paper;

the device “chewed” the sheets;

the cartridge is installed incorrectly or is missing altogether;

packaging material remains on the device parts;
The cover blocking access to the cartridge is not fully pressed;
incorrect operation of paper control sensors and housing cover closure;
there is no connection or communication with a personal computer or laptop, or other device from which data is printed;
software glitch;
There is little toner or no toner at all.

From the above list, the most common problems are paper jams or missing paper, problems with the cartridge.

Search algorithm and troubleshooting

Possible reasons for the blinking of the “warning” indicator are very varied. But you can still look for problems in a certain sequence of actions. The algorithm for searching and solving problems is as follows.

There may be a state of printing equipment when two indicators light up or flash at the same time- red and green. This is how they act in these cases.

When “warning” and “ready” are regularly turned on and off, this indicates that the device is initializing or the print queue is being canceled.
If red is blinking and green is constantly on, and the printer does not work, then this indicates that the paper sheets are jammed or the feed mechanism is jammed. The solution to the problem is to remove the jammed paper.

When, after carrying out all the suggested actions, the printer still does not print and its indicators signal, then you can try printing a report. This is done in the following way: press the large button on the printer and hold it for several seconds. The printout that appears may indicate a lack of toner or the need to “reflash” the device. Then paint should be added, or the counter should be reset using a special program.

If the problem cannot be resolved on your own, then it is better to contact a service center for the help of specialists or call a technician to your home.

Most of the considered reasons why the red light on the printer is on can be eliminated yourself, without resorting to outside services. Paper should be inserted carefully, not exceeding the number of sheets allowed for the model used. The best course of action would be to familiarize yourself with operating instructions at the time of purchase, not when a problem occurs. Compliance with the rules of use is a guarantee of long and trouble-free operation of the equipment.

Hello. I looked through your entire chat and couldn’t find the answer. When turned on, it will spin the cartridge, and after that the inscription “HP” will simply blink on the screen and the green left indicator (semicircle) and the yellow middle indicator (exclamation mark in a triangle) will also blink simultaneously. That's all. After this, nothing happens, the indicators and the word “HP” blink. I pulled the USB, the paper, the cover and the cartridge, checked whether the document print was displayed on it, but it didn’t help. Please tell me and thanks in advance

SMARTRONIX

Hello. If the orange light is blinking, there is some kind of sensor error in the printer. Disconnect the printer from power and PC.
1.After turning on, does the orange indicator immediately start flashing?
2.After what actions did the MFP stop working?
3.Try to reset the settings to factory settings in the MFP menu.
4.What error code is displayed on the MFP indicator?
- SheLi
  
  Hello. I disconnected the power supply.
  1. Immediately. 2 green indicators flash synchronously. and orange \which are above the circle and triangle\
  2. In the morning I came, turned it on and saw it.
  3.Where can I get the factory settings?
  4. HP error code \flashes synchronously with the lights\
  Thank you in advance)
- SMARTRONIX
  
  Try removing/inserting the cartridge to see if the paper is stuck. On this MFP, the HP inscription blinks for about a minute, this is how self-diagnosis is performed. If there is any error, then an error code should appear instead of HP. Does the scanning bar move after turning on the MFP?
- .Andr
- SMARTRONIX
  
  If the HP sign flashes for more than 5 minutes and nothing changes, if the paper is inserted, if the cartridge is replaced with another, if scanning with a button on the MFP does not work, then you need to take the device to a service center.
- Olga
  
  Hello. Please tell me if I have the same problem, but after a minute everything starts working and the yellow indicator goes out. Should I be worried or should it be like this? And also, when you print copies of a document, the display shows numbers with a printing lag. For example, I printed 10 pages, but the display shows 8?
- SMARTRONIX
  
  Hello. Set the printer to “copy” mode, set the number of copies to 5 sheets, press the “Start” button
  The MFP captures the sheet and, after it exits, the indicator should display the number 4, etc. When finished, the number 5 will be displayed again.
  Check if this is true. Is the MFP under warranty? And describe in detail about the minute wait.
- Olga
  
  Hello! If I copy, then the number of copies shows correctly. And if I print a document in Word, then the number of printed sheets is behind by 2. It displays 5, but writes 3. The MFP is under warranty, I bought it less than a month ago. When I turn on the MFP, 2 indicators light up, green and yellow (from left to right the first and second). Above on the panel it says HP. Flashes until the MFP is fully booted and ready for use. Then the attention indicator disappears.”
- SMARTRONIX
  
  Olga, where do you see this information “the number of printed sheets is behind by 2. It displays 5, but writes 3”?
  In what program, window, place? It is advisable to take a photo or take a screenshot using the PrtScr key and post it, for example, on radikal.ru and a link to the photo in response.
- Olga
- SMARTRONIX
  
  Olga, we have the same device; when sending a print from a PC, it does not display the number of copies sent and the counter does not count how many are left. We will be very grateful if you film this process on your phone and post a link in response, for example on YouTube.
  You are confusing something, copies on the MFP are specified when copying a document that is on the scanner glass of this MFP, when copying occurs without the participation of a PC.
  And if you send for printing from a PC, then the number of copies is set from the Word program.
- Olga
  
  Okay...I understand...then why are the numbers displayed...-1,-2,-3, etc.& But this question doesn’t bother me as much as the lighting and blinking of 2 indicators from left to right and the HP entries?

10.08.2015 10:26

A printer is an auxiliary device that allows you to output information from a computer onto paper. It often happens that outputting information onto paper is impossible, so you should understand the reasons that may prevent printing.

Let's look at the main problems with printing and ways to solve them. If you can’t decide for yourself, then http://topzapravka.ru will help you. This is an oki service center.

The first step is to check whether the device is installed correctly. To do this, in the “Start” menu, go to “Devices and Printers” and find there the printer to which printing is output. If the printer is missing or translucent, you need to connect or install it. If there is a yellow triangle with an exclamation mark next to the printer, in the lower left corner, then there is some kind of error on the printer itself. In order to solve this problem, you need to right-click on the device with the error and select “Troubleshoot” from the menu. A wizard will open that will help identify problems. You should also check that there is paper in the printer tray; without paper, printing is impossible.

Often a problem with printing can be a clogged print queue. If the printer, for some reason, was unable to print one document, and more and more new jobs are submitted to it, then the print queue becomes clogged and printing does not proceed. To make sure that the print queue is free (or to clear it), you need to do the following. Right-click on the desired printer, select the menu item “view print queue” and in the window that appears you will see which jobs are hanging in the queue. In order to clear all jobs, click the “Printer” - “Clear print queue” button.

If you cannot clear the print queue using the method described above, you should use another method. This method is intended for experienced users and should be performed with caution. First, you need to stop the printing service; to do this, go to “Start” - “Control Panel” - “Administrative Tools” - “Services” and find the “Print Manager” service. Once you're sure it's running, right-click on it and select Stop. Next, go to the directory with system files. The path can most often be “C:\Windows\”. Next, go to the “System32\spool\Printers\” directory and delete all print spool files (*.spl extension) and temporary files (*.tmp extension). After these manipulations, you should restart the computer.

If the tips listed above do not help, the printing problem may be more severe. Perhaps the printer itself is faulty, or the toner (ink) has run out.

Many people have not yet had time to thoroughly understand ordinary stationary printers when they were replaced by mobile devices - the family of HP OfficeJet 100, 202, 252, etc. printing machines. In terms of printing, the latter are practically no different from their predecessors, except that now they can be used anywhere and anytime.

It’s easy to guess - mobile devices are equipped with a battery, and the manufacturer has placed a new indicator (light bulb) in the form of a lightning bolt on the front panel of the printer, which is unusual for the user. If previously many people were put in a difficult position by the blinking droplet indicators, now they also have to deal with the blinking “lightning”.

Let's deal with two questions at once - both the blinking “lightning” and the blinking “droplets”.

Lightning light on HP printer

A light bulb with a lightning bolt is an indication of the battery charging status. Next to this indicator there may be (depending on the printer model) another indicator - it is shown in the form of a battery. The latter shows the battery status - charged or discharged, charge level. This should be kept in mind to avoid confusion. If there is no “battery” light, then the lightning bolt indicator performs two tasks at once - it indicates both the charging status of the battery and its charge level.

Let's say there is no battery-shaped light bulb on the front panel. Then the lightning indicator can have the following states:

Steady green light. This means that the battery charge level is between 41% and 100%.
Solid yellow—battery charge level is between 10% and 41%. In this case, it is recommended to recharge the printer.
Steady red light. Critically low battery level - from 2 to 10%. With such a charge, it is better not to go anywhere with the printer, because... it won't print even 10 pages and will interrupt at the most inopportune moment.
The indicator lights up red and flashes. The reason is a decrease in battery charge level of less than 2%. A flashing indicator is a persistent signal that the printer needs to be recharged urgently.

In addition, it should be added that this indicator may light continuously yellow - this is a sign that the battery is being recharged. If the lightning bolt does not light up yellow when the printer is connected to the mains, this means that there are problems with the cable - it is not plugged into the charging port well enough, or there is a problem in the device’s own power supply system (then a service center will help).

Thus, a flashing lightning light (or battery light) is only a signal of a low battery charge level, i.e. Nothing wrong with that. However, this can also be caused by a hardware malfunction of the printer (charge, don’t charge, but the lightning still blinks).

Drip light on an HP printer

There are usually two light bulbs with the image of a drop (for all HP mobile full-color printers). Their main task is to display the status of cartridges. They can also indicate any malfunctions in the operation of the printer as a whole (in this case, along with the “drops,” other indicators on the front panel usually light up or blink).

When one of the two indicators is blinking, the following problems may occur:

The left light is blinking - there is a problem with the full-color (three-color) cartridge.
The right indicator is blinking - there is a borderless printing error or a problem with the black cartridge or photo cartridge (if one is currently in use).

To troubleshoot problems with cartridges, do the following:

We check that all ink tanks are in their place. To do this, simply open the top cover of the printer. If they are missing, we install them.
If the cartridges are in place, take them out and reinstall them (perhaps they were installed incorrectly or moved out of place when transporting the printer).

If the previous step did not help, you need to align the cartridges programmatically. This is done to ensure even distribution of ink during printing. This can be done through a special utility that is automatically installed on your computer when you install printer drivers.

To start the alignment process you need to follow the instructions:

Open the HP Solution Center utility, which is located (for Windows OS) at the Start menu, then All Programs, then HP Solution Center.
Here we click the “Printer Tools” button.
Next, select the “Align cartridge” option. The alignment process will begin, which will take a little time.

If after all the manipulations the right indicator blinks, this may be due to an error when trying to print without borders (a technique in which printing is done across the entire sheet without the outer margins). This usually happens when a user tries to print an image that is larger than a sheet of paper. To solve this problem you need to do the following:

Load the paper into the tray and move the width guide close to it.
Directly in the program from which you are printing, open the “File” menu, then select the “Print” item.
Go to the “Print Options” or “Properties” section.
Here we click on the “Functions” tab, the “Size” menu will drop down, where you need to select “Advanced”.
We indicate the size of the paper currently placed in the printer tray. If its size matches the size of the printed image, then the Borderless checkbox will automatically become active and printing can resume.
If the “Borderless” checkbox is not active, and when you try to activate it, you are prompted to change the paper settings (size), you should do this using the method described above.

The "drop" flashes along with the "resume" indicator (sheet of paper)

This can happen if one of the cartridges (depending on whether the left or right indicator is blinking) is exhausted, or if non-original HP ink tanks are used. The solution is simple - you need to replace or refill the cartridge. If the ink tank is made by a third-party manufacturer, the printer simply does not recognize it, which will cause the “drop” lights to blink.

After installing new cartridges, be sure to perform the procedure for aligning them according to the above diagram.

"Drop" flashes along with the power indicator

Typically, such an indication is observed when the carriage malfunctions, which, in turn, occurs due to a hardware malfunction of the cartridges, their incorrect installation, or a short circuit between the contacts. If the procedures for reinstalling the ink tanks do not help, they may have failed and need to be replaced.

You should also inspect the contact pad of the cartridge and carriage. A small metal object could get into them, causing a short circuit. This can also occur if there is moisture on the contact surface.