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After a fall, the iPhone 5 sensor does not work. Fixing the iPhone sensor problem with your own hands

If your sensor stops working, there are various reasons. But most likely the update to iOS 11/12 is causing it. In addition, software failure, iPhone overheating, and display contamination also lead to various breakdowns. The following situations are listed:

  • The sensor stops working after a while
  • The sensor stops working after locking the screen
  • Sensor stops working after 10 seconds
  • The sensor on the phone does not work after a fall
  • The sensor on the phone does not work after water
  • The sensor stops working in the cold

And when the above occurrences occur, they should be corrected. If, after a fall and water, the screen does not respond or is broken, then you need to replace it with a new sensor at the service center, and extract the data on the device from an iTunes and iCloud backup in advance, avoiding file loss. In other cases, system failure or malfunction, we recommend the Tenorshare ReiBoot program, which will allow you to fix for free the fact that the touch screen does not respond to touches.

What to do if the sensor does not respond to touch

The free Tenorshare ReiBoot application is a professional utility that can enter and exit recovery mode. Both entering and exiting recovery mode can resolve most freezes.

1. Download and install Tenorshare ReiBoot, connect your iPhone, iPad and iPod to your computer.

2. Click "Enter Recovery Mode", and enter the device into recovery mode,


3. Click "Exit Recovery Mode" and exit the device from recovery mode.


In addition, Tenorshare ReiBoot can fix problems with iOS 11, for example, it freezes on the apple, reboots cyclically, freezes when updating the firmware, freezes in headphone mode, black screen on the iPhone but it works, the battery drains a lot. If your iPhone is disabled, connect to iTunes, then you can reset the lock password using Tenorshare ReiBoot.

How to restart your phone if the sensor does not work

iPhone 5s sensor stopped working, and then the screen turns black, in this case, how to restart the iPhone? A simple and fast way is to force a reboot. Press and hold the Power button and the volume down button on the left at the same time for 15-20 seconds, after which the Apple logo will appear on the screen.

How to revive the sensor on your phone

1. Launch Tenorshare ReiBoot, after connecting the gadget to the computer, click “Fix Now”.



3. After downloading, start restoring, and wait a little, the restoration is successful.


If it was not possible to restore the iOS system, then change the download path and try again. If the sensor still does not respond well to touches, contact the service center. The reason may be that something unpleasant happened to the hardware.

Many owners of the “sixth” iPhone report broken screens on their devices. An epidemic of “touch disease” has engulfed Apple smartphones, repair specialists confirm reports from users. Expensive devices, for no apparent reason, turn into “kiprichi” - the screen stops responding to touches. Most phones have long since expired, so it will not be possible to repair a “sick” iPhone 6 or 6 Plus at Apple service.

A “touch disease” of the iPhone 6 and iPhone 6 Plus screens was discovered at the beginning of the year. Judging by the reports of repair engineers, it affects the touch screen controller chips of the device. As a result, the premium smartphone does not respond to screen taps. Accordingly, it is impossible to use iPhone 6 and iPhone 6 Plus with a broken screen.

The screen problem in the iPhone 6 does not appear immediately. First, the status bar turns gray and starts flashing. Then the touch screen of the smartphone stops responding to touches.

On the eve of the presentation of the iPhone 7, which is expected on September 7, i.e. two weeks later, iFixit, an independent service center for repairing smartphones and other mobile devices, published a detailed report on the problem of screens in the iPhone 6. iFixit claims that “touch disease” is a widespread phenomenon, affecting thousands of smartphones.

“We don't know exactly how many iPhone 6s suffer from the screen issue, but every repairman we surveyed said the problem was very common,” iFixit reports.

“Almost every iPhone 6 and 6 Plus is a kind of “bomb” with a cocked clockwork mechanism. Sooner or later, such a “bomb” goes off, and the owner finds himself face to face with a useless smartphone, which not every workshop can repair,” says Jason Willmer, owner of the STS Telecom repair shop.

How to repair the screen on iPhone 6 and 6 Plus and cure it from “touch disease”

Repairing a brick iPhone is possible. In the service, you need to open the smartphone, carefully remove the broken touch screen controller chip and solder in a new one. Every service center can repair the iPhone 6 screen.

The repairman must have at his disposal special equipment for micro-soldering, and the operation itself will have to be carried out using a microscope, it is so delicate. A technician will have to remove the broken tiny chip from the iPhone's motherboard and replace it with a new one. The procedure is quite complicated. This is the only way to bring the damaged iPhone 6 back to life.

Not every serious service center, not to mention small workshops located in kiosks and basements, can handle such complex repairs using a microscope and a special soldering iron.

Why does the touch screen stop working on iPhone 6 and 6 Plus?

Micro-soldering specialist Jessa Jones believes the “touch sickness” is the result of the same design flaw that led to the bent iPhone 6 and 6 Plus. Thin and wide smartphone cases bend more readily than previous generations of Apple smartphones. The bend falls exactly where the touch screen controllers are soldered to the motherboard. The iPhone 6S and 6S Plus have a reinforced body, and this generation is free of the bending problem, as well as the “touch disease”.

“Over time, with the everyday use of a larger and thinner smartphone, sooner or later small cracks and micro-breaks in the solder joint appear between one of the controller chips and the motherboard. So far the screen is working fine. However, later the owner notices that sometimes the screen does not respond to touches. After rebooting, the screen problem goes away. But the destructive process has already started and is not going to stop. Interruptions in the operation of the sensor become longer and longer, and the crack expands and, finally, one of the controller contacts breaks off from the main board. Any fall accelerates the development of the “disease.” Eventually, the screen on the iPhone 6 or 6 Plus becomes completely unresponsive to the user's touch,” explains Jessa Jones.

By pressing on the screen or trying to carefully twist the iPhone 6 in a horizontal plane, you can briefly bring the smartphone screen back to life. Heating the smartphone also helps, as it can reconnect the controller contacts that have been opened due to bending. However, such tricks can only serve as a temporary solution to the screen problem in the 6th iPhone. Sooner or later, the device’s display stops responding to touches.

Jones explains that the only reliable solution is to replace both touchscreen controller chips after cleaning the motherboard underneath them. The cost of such repairs corresponds to the operation of replacing the screen on an iPhone.

The warranty for the vast majority of iPhone 6 or 6 Plus has already expired, so the official Apple service will not help you for free. You will have to solve the screen problem using your own money.

Replacing the glass of an iPhone 5s, solving the problem of an iPhone 6 that has stopped responding to touches, an iPhone that is “bricked” due to error 53, entering the death date and a lot of other problems with Apple smartphones will be solved by repair specialists in trusted workshops. For example, in any case, repairing broken glass on an iPhone will have to be done at your own expense, because mechanical damage is not covered by the official Apple warranty, even if the device was purchased literally a month ago.

Employees at Apple stores tell consumers that they are aware of touchscreen failures on the iPhone 6 and 6 Plus, but the company does not appear to officially acknowledge the existence of a “touch” disease.

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What to do if, for reasons unknown to you, the iPhone 6 sensor does not work? Why often Is part of the sensor not working on iPhone 6? DIY instructions and repairs will help bring the device in question back to life, although you can also contact the Telemama service center for professional help in repairing it.

Instructions: There may be several possible breakdowns in the problem under consideration, and they can be eliminated in different ways:

  1. Most likely, the communicator sensor itself has failed. We recommend replacing it with an original factory analogue;
  2. The cable has come off the screen of the iPhone 6. Put it back in place and everything works flawlessly again;
  3. The touchscreen control chip is faulty. Such problems appear after the device gets wet or there is severe mechanical damage to the gadget. You will have to conduct computer diagnostics to assess the condition of the device;
  4. If the problems began precisely after liquid penetrated the device or after the mobile phone fell, then only diagnostics will show what provokes the incorrect behavior of the device.

Result: The first 2 options can theoretically be done independently at home, but if the 3rd or 4th option is found, they can only be eliminated at a service center.

You have a choice of 2 options for troubleshooting iPhone 6 problems - choose which one suits you best.

Repair at the Apple Telemama service center

DIY repair

Our advantages

  1. We connect and sell separately only factory, original spare parts.
  2. Price. We order replacement parts in large wholesale quantities, and then sell them to you at reduced rates.
  3. Repair time. Professional replacement of the screen, speaker, connector, etc. takes an average of 20 minutes. About 20 more minutes will be spent on computer diagnostics.
  4. 1 year warranty.

If you notice that your iPhone 6 mobile phone is broken, then contact the service center for help. You are unlikely to be able to troubleshoot problems yourself.

The courier service will assist in the delivery of the device, but you can bring the communicator to the service center yourself.

In the recommended service, we will do the initial examination completely free of charge. Once we have agreed on the cost of the repair with you, we will begin to carry it out.

Installation of factory components is carried out by experienced engineers. The effectiveness of their work is confirmed by a long warranty.

When we have completed the repair of your equipment, you can come pick up the iPhone 6 yourself or ask our couriers to arrange delivery.

A 1 year warranty will be issued. After this, a discount on all further services in our service is provided. To receive this discount, you and your friends simply call the order number.

Our team has been repairing and selling components for the iPhone 6 for quite a few years, and we also provide advice on self-repairing mobile phones. Prices for everything are transparently described in the price list.



You can only conduct a computer examination of the device in our service center, and then buy the necessary spare parts here, which you can connect yourself at home.

Regular customers do not need additional discounts, since they are offered minimum rates every day.

According to the terms of our promotions, you will have your iPhone 6 repaired at cost with a one-year warranty.

It’s a shame when, after replacing the screen on an iPhone 4, 4s, the touchscreen does not work, and using the device becomes almost impossible. Why this happened specifically with your gadget - it is reasonable to ask a technician at a service center (SC), but the main cause of the malfunction, today, is considered to be independent replacement of the display module.

  • If the phone was hit or dropped, the cable became disconnected or the display module was damaged. Remember, maybe the “apple” recently fell, or the gadget was squeezed into a tightly stuffed bag? Any incorrect mechanical action is a danger to the fragile device.
  • Water got on the iPhone and leaked inside. Even a small amount of moisture can damage parts and oxidize microcircuits.
  • Sometimes the problem is the low quality of the spare part that was used during replacement. Are you sure that the iPhone today has an original display module? If the component is a copy, and an “economy version”, then there is nothing surprising in the malfunction.

Do you want to know what to do if the sensor does not work on your iPhone 4, 4s? Here's a hint, do this:

  1. Simultaneously press and hold the home key and the power button of the device for 15 seconds. The device will reboot and display the Apple logo. It is possible that the touchscreen will work better after this.
  2. Free the display surface from the film and remove the protective case. Check the sensor response.

It is not recommended to take any further actions on your own.

Contact us!

Call the service center and describe the problem over the phone or come to us for a free consultation. You won’t have to pay a single ruble to diagnose the causes of a malfunction!

The master will disassemble the device, clean it from dirt, dry it if necessary, and replace the glass on the iPhone 4, 4s in St. Petersburg, right before your eyes!

We use only original spare parts purchased from trusted manufacturers to repair iPhone 4, 4s in St. Petersburg, and we provide a guarantee for the services.

By contacting the service center, you will bring your favorite gadget back to life in 30-60 minutes, and our prices will surprise and delight you!