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Unlinking iPhone from operator at t. A quick and easy way to unlock your iPhone from AT&T USA

In order to save money, many of us ordered an iPhone in the USA with the help of eBay, traveling friends, or purchased it from sellers in Russia. The problem of the inability to make calls scared few people - there would be an unlock, many believed in it. There really was an unlock, but it was only compatible with the first version of the modem. The rest had to be content with the player or use Gevey-sim, which in itself is not very convenient.

But in the spring of this year, a miracle happened for all those who were waiting for the unlock - the American operator AT&T initiated the procedure for officially unlocking phones whose contract had expired. In order to unlink your phone from the operator and freely use it with SIM cards of any operators, all you had to do was call overseas and ask to “unlock” the device.

At first, the operator’s call center employees, with little understanding, unlocked even those iPhones whose contract had not yet expired. However, the influx of applicants somewhat confused AT&T representatives, after which it was decided to complicate the procedure a little.

At the moment, if you do not want to contact the operator and clarify the possibility of unlocking your iPhone, you can pay from 60 to 80 dollars and entrust this procedure to people offering such services. Naturally, unofficially.

We, in turn, having a blocked American phone in our hands, decided to personally reach AT&T specialists and ask them to unlock our phone. The first step was to write a letter with an unlock request to the support service email address ( ) with the following content:

My name is Ilya and i’am curious if there’s any chance to have my iPhone 4 AT&T unlocked. I bought it used on ebay that’s why i don’t have any receipts or contract number. But some of my friends got their iPhones successfully unlocked without such info.

Here is IMEI of my iPhone:

Thank you in advance.

With best regards, Ilya Kazakov

Hello!

My name is Ilya, and I'm wondering if there is any way to unlock my iPhone 4. I bought it used on eBay, so I don't have any receipts or contract information. But some people I know have unlocked their phones without providing this kind of information.

My IMEI number:

Thank you in advance!

In response, we immediately received a letter from the mail bot stating that in order to complete the unlocking procedure, we need to log into our account on the AT&T website and continue our actions from there. We had no opportunity to create an account with AT&T, since for this you need to be a network subscriber and have phone number. It was decided to get around this inconvenience by talking with an operator representative in the support chat. I’ll say right away that we were never able to contact the operator, since there were never any available assistants.

It's decided, we'll call. To call in the USA, we used Skype, in which we dialed the number 1-800-335-4685 and, following the prompts, got to the operator. Since the time here and in the USA are somewhat different, you should remember that they start working there from 18:00 Moscow time. However, there is an opinion that it is better to call at 2-3 o’clock in the morning, when the operators are already tired and your requests are more likely to be heard.

This is where the fun began. None of the responding carriers would consider unlocking my phone without proof of purchase from AT&T. Moreover, the phone must be activated on the AT&T network in order for representatives to mobile operator We have started to consider your request. For clarity, we have written down for you phone conversation and provided it with subtitles:

Thus, it turns out that to unlock the phone at the moment it is necessary for the owner to call, who activated the phone on the AT&T network. This does not mean that if you do not know the history of your phone, you can give up hope that your phone will be able to make calls without unnecessary delays. domestic networks. But it should be remembered that officially, without having necessary documents and without being activated on the AT&T network, AT&T representatives will not unlock your phone or even consider your application.

All unlocking methods that sellers on eBay or any Apple-related site offer you are unofficial and, accordingly, no matter what guarantees they offer you, you should not count on them.

If you have it in your hands iPhone, blocked by AT&T USA, imei-server.ruwill tell you how to solve this problem. But first, let’s touch on important points about the features of unlocking, so that you know not only what you need to do to unlock an iPhone from the AT&T operator, but also understood what was happening at each stage of the unlocking.


So the operator AT&T- one of the largest service providers mobile communications in USA. Like many others, this operator offers very competitive prices for buying an iPhone with a contract. The idea is that you buy a phone significantly cheaper than it would cost without a contract, but at the same time you undertake to use the services of only this one mobile operator until your contract expires. Thus, for the year or more that you will pay for the operator’s mobile servicesAT&T, the mobile giant, will have time to return the amount that it “did not receive” for the iPhone it sold to you. And the client will be happy with the fact that he “saved” a large amount.

So that this “scheme” works without failures, and so that you don’t “run away” anywhere with your new The iPhone, the device you buy, will be factory locked by the operator, the so-calledSIM lock. Your iPhone will only accept SIM cardsoperator AT&T and no others. Operator-locked devicesAT&T US in the database Apple are designated as follows (one of three options):

    Next Tether: 23 US AT&T Activation Policy

    Next Tether Policy Details US ATampT Activation Policy

    Next Tether Activation Policy Description: US AT& T Puerto Rico and US Virgin Islands Activation Policy

All this - different ways display blocking for AT&T operator.When installed in a locked phone, anotherSIM cards, You will see on the screen message : " Pasted into this iPhone SIM card belongs to the operator cellular communications, which is not supported according to the current policy on the activation server. "And this inscription will not disappear until you unlock it. Let's look separately at ALL possible options for removingSIM lock.

1. Option. What to do if you paid for the contract before AT&T , you have no debt to the operator and your phone is not listed as lost or stolen, but is it still locked?(In the unlocking industry, such phones are called " clean", the standard wording is " IMEI is clean")

First of all, it is worth noting that even if you have paid off all debts to the operator and the contract has long been closed,AT&Tdoes not “automatically” unlock your phone. By default, your iPhone will remain blocked until you contact your operator with an unlock request. You can send such a request through the official website of the operator att dot com, or by ordering a service .

The time it takes for the operator to process your request may take from 10 minutes to 5-7 business days. During this time, the operator checks whether your IMEI can really be unlocked and if so, you will receive the message: " We"ve approved your request to unlock your device "or, more simply put, "unlocked."
At the same time, the unlocking procedure is performed remotely! You don't need to send your phone number to anyone, you don't need to enter any codes. For unlock operator it is enough to know your phone IMEI(You can view IMEI by dialing *#06#).

Option 2.What to do if the contract is in front of the operator AT&T has not expired and Do you still have debts? Is it possible to unlock the device in this case?

Yes, you can. But pay attention to the following: IMEI with debts will no longer be “clean”, since debts are a type of blacklist. This concept should not be confused with blacklist stolen or lost phones, because it's different. KnowingIMEI of the device, you can request many checks to get detailed information about yours iPhone, for example:

But a regular check on the blacklist DOES NOT DISPLAY the presence of debts to the operator. In this regard, the answer is " Clean"doesn't mean thatAT&Twill approve the unlocking of such a device as clean. To unlock an iPhone with an unexpired contract or debts, use the service -With a 99% chance of a successful unlock, you will receive an unlocked iPhone within the specified time frame.

3. Option.What to do if iPhone is in statuslost or stolen from the operator AT&T? Is unlocking possible and what are the chances?

IN in this case we are dealing with a device,The IMEI of which is blacklisted. AND this type any check on the black list will showblacklist.

It is worth immediately noting that the operatorAT&Tdoes not remove phones from the blacklist. In this regard, services for removal from the blacklist for of this operator no and never has been. And although this is one of the most difficult types of locking, there are unlocking services even for such phones -

The chances of a successful unlock are 100% for any device. Unlocking is carried out officially, by “officially” we mean the fact that the unlocking is carried out directly through the operator.If the unlocking was performed using another method (for example, using the ), then there is a big risk that such an unlock will be temporary and may fail if the phone is updated or rebooted.

To unlock an iPhone from AT&T using imei-server.ru need to:

For many, this news will become “News” with a capital letter. Cellular operator AT&T begins decoupling free iPhone contract. This means that many owners of Apple gadgets will soon have to forget about unlocking and all the “wonderful things” that are associated with it. The lucky ones will be able to use SIM cards without any problems various operators(including Russian ones).

Attention!!!On our website you can!

AT&T began unlocking on April 8, 2012. Of course in this event There are some restrictions that will be a deal breaker for many, namely your iPhone must be contract free. To put it even more simply, your iPhone must be 2 years old or more.

Another difficulty in officially unlocking an iPhone is the language barrier. AT&T employees are English speakers, and as a result, you will have to communicate with them in English.

Now let's look at all the points in detail.

How to unlock an iPhone locked to AT&T

— you will need the IMEI of your iPhone (Settings > General > About this device > IMEI);
— go to the website of the AT&T operator;
— find in the lower right corner of the site a link to the chat “Chat with an AT&T Live Agent”, if you can’t find it, then use the keyboard shortcut CTRL+F and look for this inscription;
- to appear modal window and to the question “What would you like help with?” select Help & Support, and on “Which AT&T product or service would you like help with?” select Wireless and click Next;
— further to the question “Are you inquiring about GoPhone® – Prepaid service?” We answer Yes;
— and to the last question “What would you like to chat about related to GoPhone® – Prepaid service?” select “Technical Support” and click Next;
- further, if AT&T operators are free, you will be taken to the chat. If the operators are busy, you will see the following message “We’re sorry; there are currently no live chat agents available to assist you with this issue.”, then click “Back” and select “Technical Support” again until we get into the chat;
— for ease of communication with the AT&T operator, arm yourself Google translator;
— if everything goes well, the operator will ask for your address Email to which it will be sent Additional information unbundling from AT&T for your iPhone.

Possible problems:
— operators give a technical number. support and disconnect from the chat;
- require zip code ssn SIM card AT
— offer to contact a Russian-speaking technical support who cannot help;
- other excuses.

Now it is really possible to officially unlock iPhone 4, iPhone 3GS, iPhone 3G!

Detailed video instructions on how to unlock an iPhone locked to AT&T:

Most users Apple technology used to believe that the procedure iPhone untethering from a telecom operator is extremely complex and requires some special knowledge. Most often this is true, but many Carrier iPhone AT&T can be unlocked after performing an extremely simple operation that anyone can do. This manual describes this method in detail.

Step 1. Go to the official one unlock page smartphones on the AT&T website.

Step 3. On the page that opens, opposite the field Are you an AT&T wireless customer? check the box No. This will clarify that you are not an AT&T customer.

Step 4: Specify IMEI smartphone in the column of the same name. You can find out the IMEI of your iPhone in the menu “ Settings» → « Basic» → « About the device».

Note: The Make and Model fields will be filled in automatically.

Step 5. Enter the captcha, accept the rules and click Next.

Step 6. On next page enter your first name, last name, email address and click Submit. The email must be entered correctly in order for you to be able to confirm the start of the unlocking procedure.

Step 7. In the letter you received from AT&T, follow the link confirm to confirm the start of the unlocking procedure.

This is how you simply ask AT&T to unlock your iPhone. If the unlock option is available, then within the next two days the smartphone will be unlocked. You can track the status of the procedure at special page AT&T website.

After entering the IMEI and request number (indicated in the letter), the service will inform you whether the unlocking has been completed or not. If the request has not yet been processed, in the column Current Status will be indicated In Progress, as in the image below.

If everything went well and the restriction on working with other cellular operators was removed from the iPhone, in the column Current Status will appear Approved.

In most cases, AT&T service works extremely quickly. From our test iPhone The blocking was lifted within just a few minutes!

Is it really possible to remove the lock from any iPhone from AT&T in this way? Unfortunately no. If the smartphone is blacklisted by the operator, there are still debts under the iPhone contract, or there are other various factors, then in such cases it will not be possible to unlock it on your own. You will have to resort to the services of professionals who carry out the Premium unlock procedure.

How to determine why it is impossible to unlock?

If the service reports that it is impossible to perform an unlock, it also clarifies why exactly this happened, showing an error message.

  • This device is not eligible for an unlock at this time - this message appears if an unlock application has been submitted three times in a row. In this case, you need to wait a week.
  • The account holder information you provided does not match our records- iPhone activated with AT&T SIM card. Need to do full reset smartphone and do not perform subsequent activation.
  • Your device seems to be active on an AT&T customer’s account. Please re-submit your device unlock request with the appropriate customer type or device information- the smartphone is tied to the active one account AT&T user. Only he can apply for an unlock.
  • You have not completed all the payments for your device according to your AT&T Next service agreement- there are still debts under the contract.
  • Your device was reported as lost or stolen- the device is blacklisted, that is, declared by its owner as lost/stolen.
  • The IMEI number XXXXXXXXXXXXXXX you entered does not match a device compatible with the AT&T network- if you entered the IMEI correctly, it means the iPhone is not tied to the AT&T operator.
  • You haven’t fulfilled your service contract- the terms of the contract are not fulfilled.