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What to do if your iPhone cannot connect to your operator. What to do if the iPhone does not see or does not receive the cellular network

Finding yourself “in your hands” with an iPhone that does not catch the network on any trip or business trip is not a pleasant situation. The boss will be annoyed that his employee is unavailable and did not submit a timely report, relatives will be worried, potential clients will be off the hook. It will be impossible to even call help or a taxi if something happens to the car. It should be recognized that modern man is heavily dependent on the GSM signal.

Fortunately, in most situations you can solve the problem of a weak network on your iPhone yourself and quite quickly. In this article we will talk about common reasons why an Apple gadget has poor network reception and ways to correct the situation.

First, what you need to check on an iPhone that does not receive a GSM signal - date/time settings. If the settings are incorrect, you should set the correct ones manually. This is done like this:

Step 1. Follow the path " Settings» — « Basic» — « date and time».

Step 2. Find out the exact time in your time zone. To do this, you can use, for example, the Yandex. Time" .

Step 3. While spinning the reels, set the correct date, hour and minute.

Step 4. Restart your iPhone and check the network.

If you have access to Wi-Fi, you can avoid manually setting the time. In the “Date and Time” subsection there is an “Automatic” slider. After activating it, the iPhone independently determines the time in the set time zone - but only if the gadget is connected to the Internet.

Your humble servant prefers not to use automatic time adjustment, because his iPhone “counts” an hour too late.

Problems with mobile operator settings

If the time is set correctly, but the iPhone still does not receive the network, you can suspect that the settings of the cellular operator have gone wrong. A set of such measures will help solve this problem (each subsequent step should be performed only if the previous one did not produce results):

Step 1. Turn airplane mode on and off. The corresponding slider is located at the very beginning of the menu “ Settings».

Step 2. IN " Settings"go to the section " Operator" and deactivate the toggle switch " Automatically».

Step 3. Check if the cellular data settings (APN, username, password) are entered correctly. Follow the path " Settings» — « cellular» — « Cellular data network" In the block " Cellular data» and the necessary details are present.

You will find the correct settings for the 3 leading operators in our article on how to set up the Internet on an iPhone. If there is a discrepancy, change the cellular data settings on your Apple gadget manually. After changing the settings, be sure to restart your device.

Weak GSM signal

If the reason for the weak signal is that the user’s location is not within the GSM coverage area, you cannot fix the problem yourself. You will have to buy a SIM card for temporary use. Although in fact the territory where absolutely There is no GSM signal, you need to look again.

There are areas where the signal is very poor in large cities. As a rule, iPhones are not detected in the subway, basements, or elevators. The network may disappear inside the building due to the fact that the concrete walls of the room jam the GSM signal. Some buildings deliberately use “jammer” devices to prevent employees from excessive Internet surfing. The jammers look something like this:

Previously, “jammers” were readily placed in educational institutions. Now the use of such devices has been reduced to a minimum - the modern educational process requires the student to actively access the mobile Internet.

If the GSM signal is weak in the user's home, this is a reason to file a claim with the communication provider. The iPhone owner needs to call the hotline number and complain about the lack of network. The application will be transferred to the technical department, whose employees will make every effort to resolve the problem.

SIM card is damaged

Mechanical damage to the SIM card or its incorrect cutting can not become the reasons why there is no network on the iPhone. If the card is faulty, the SIM gadget will not recognize it at all. This is a completely different problem, the possible solutions for which we proposed in the article “Why the iPhone does not see the SIM card.”

However, a user suffering from a lack of network on a smartphone should still conduct a visual inspection of the SIM card. If there is dirt on the contacts, you need to carefully remove it. Even the fact that the user removed the SIM card and installed it back in the slot can help restore a normal GSM signal.

If the owner of an iPhone has suspicions that the gadget has poor network reception due to the SIM card, he should contact the service office with a passport and have the SIM replaced. This procedure is free and only takes a couple of minutes.

iOS crash

The failure of the above measures tells the user that the problem may lie in the software. For the gadget to work correctly, the latest system updates are required. To check if there are any updates available, the user needs to follow the path “ Settings» — « Basic» — « Software Update».

The gadget has broken down

If there is a physical breakdown of the iPhone, a visit to the specialists cannot be avoided. As a rule, a gadget’s failure to catch the network is caused by a malfunction of the antenna module. A broken antenna is the result of a fall or flooding of the gadget. The cost of repair in this case will depend on the iPhone model. We will collect the approximate prices in a table:

Repair price

iPhone does not connect to the network after unlocking: what to do?

Network problems may appear after the user has unlocked the Sim-Lock device using one of the following programs: redsnOw, ultrasnOw, SAM Tool, SAMPrefs. The following measures will help resolve the problem:

Step 1. Reset your network settings. To do this you need to follow the path “ Settings» — « Basic» — « Reset", click on the item " Reset network settings" and enter the password.

This measure will not lead to the deletion of personal data.

Step 2. Restore your iPhone via iTunes and set it up like new. The likelihood that this measure will help is 90%. Remember that restoring clears the device's memory. Before you begin the recovery procedure, make a backup copy of your data.

If the gadget is locked to AT&T, it will not work with Russian SIM cards, no matter what efforts the user makes. The unfortunate owner of such a smartphone is better off seeking an official unlock.

Conclusion

If there is no network on your iPhone, there is no need to rush to the experts for repairs. Service center specialists are interested in finding a fault in the gadget - and they will most likely find it, “making a mountain out of a mountain.” Before sending the phone in for repair, the user should take a number of simple measures - check the time, network settings, reboot the gadget, update iOS. The chance that one of these measures will produce results is very high.

Many iPhone users often have the problem of network disconnection, which leads many to panic and haunts them.

You need to reboot your smartphone using a deep reboot, for which you will need to press the Home key simultaneously with the “Shutdown” key. The phone's operation may improve due to a complete reset of all network parameters and updating them, but if this does not happen, you can try several other methods.

Causes and actions when identifying a problem

You need to carefully remove the SIM card and make sure the contacts are completely clean. They can be blown off with compressed air.

Another reason for this problem may be that many buyers of these phones, without thinking at all about the consequences, can damage the SIM card contacts when cutting it. This procedure must be carried out with the help of a specialist in an authorized store.

Another way to restore connectivity on your iPhone is to connect to Wi-Fi and set the correct date and time, which you can quickly do in the settings menu. You can try turning airplane mode on and off a couple of times, which can often help you out.

Fixing the problem with factory unlocking

The most common cause of the error is unlocking using the Ultrasnow program or updating the firmware to the iPad version. This is not at all related to the hardware, since the “no network” error means that the smartphone has accepted the SIM card, but there are obstacles to receiving communication in the software structure itself.

One of the most popular and correct solutions to the problem is resetting network settings through general settings. You can also try to delete information, which may damage the existing program code.

Error when activating/deactivating iPhone 4s using Ultrasnow or SAMPRefs applications

To solve this problem, you will need to insert your SIM card and connect it to your computer with iTunes. Next, when iTunes detects the phone, you need to make a backup and click “Restore”. After the recovery process is complete, two functions will be available to you:

  • Restoring from a backup.
  • Use your iPhone like a new phone.

If none of the methods help

The main thing is that if none of the above procedures helped you, you will have to contact the service center, since the loss of communication is a rather serious and complex problem that must be left to real specialists to solve.

After all, quite often connection problems arise due to a broken antenna. In this case, for models 4, 4s and 5s, you need to contact an official center, where they can quickly and efficiently replace this same antenna.

You should not give your smartphone to third parties because the internal amplifier is not working correctly. This problem rarely arose with 4s, however, in the first batch of the five it was present at almost every step, which partly led to a decrease in the popularity of the models.

Many Internet services offer network restoration services for iPhone 4s and later versions via IMEI number. If you unlock your smartphone using this method, you can use SIM cards from any operator on it.

If the mobile operator is blocked in the iPhone 4s, 5s, 6, 6s, then you will have to unlock iCloud, which can also be ordered on these resources, and only then purchase the unlock service from the mobile operator.

Also, if you are interested in games on iOS or Android, you can search for them on QGamer.ru.

Often, after a fall, flashing or updating the phone, or replacing a SIM card, the smartphone does not connect to the network. The message “no network” appears and, in fact, the device turns into a useless, expensive “brick”. There are usually several reasons for this problem. Let's look at the most common of them, while at the same time paying attention to ways to troubleshoot a problem called “no network”.

Incorrectly set time in settings

This happens after updates and flashings, as well as after repairs in service centers. To fix this problem, you need to connect to a wi-fi network. Next, go to Settings - General - Date and time and activate the Automatic option. Reboot your phone. Please note that these actions must be carried out while being connected to the wi-fi network, otherwise the cellular network will not come to life.

Cellular operator settings and updates

Have you checked the date and time, but the “no network” message still appears? Perhaps the operator does not provide its services in the region where you are located. Then you can try activating airplane mode for a few seconds. We do the same if you are in your home region. It happens that the connection is “buggy” and you just need to restart it. You can also turn the device off and on. If this does not help, then you need to check the operator settings. Go to Settings - Operator and check whether the Automatic mode is activated.

Don't forget about updating the system. Connect to Wi-Fi again. Go to Settings - General - About this device. If updates are available to you, the operating system will ask you to install them. If Wi-Fi doesn't work, connect to iTunes. Then update your device to the latest version of iOS.

Damage or failure of the SIM card

In the process of independently solving the problem of finding a network, you should pay attention to the SIM card. Often it can be damaged when pruning, it can fail when exposed to moisture or for other reasons. Pull out the SIM card using the key located in the box under the phone, and put the SIM card in place. Turn on and off airplane mode several times.

iPhone blocked by carrier

It happens that a gadget is blocked by a telecom operator for a SIM card of a certain operator. The phone simply does not support other SIM cards, it says “no network”. You can contact our service center, we can unlock it using imei. As a rule, such a service takes from several days to 10 days, depending on which operator the device is locked to.

Damage to the antenna responsible for receiving the cellular network signal

There are often cases when the iPhone stops receiving the network due to damage to the antenna due to impact, moisture and oxidation, previous repairs, or defective spare parts. To eliminate such a malfunction, you need to contact us at iConceptService, where qualified technicians will diagnose and repair the device.

Damage to the modem part and eternal search for the network

If the modem part on the motherboard is damaged by an impact or moisture, the phone will constantly search for the network and the modem firmware will be missing from the settings. To make sure your modem is not damaged, go to Settings - General - About this device - Modem firmware. If the field is empty, then your phone has been damaged by the modem and only qualified service center technicians can help you here. It will take painstaking, complex work on the motherboard, which will allow you to restore the modem part and return the device to the ability to see the network. Our craftsmen have extensive experience in this type of work, which allows us to carry out even such complex repairs.

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During operation, it happens that the iPhone does not catch the network. Situations when the iPhone does not see the network may be related to the device settings and external faults.

The reasons why the iPhone 5 has poor network reception may be the following factors:

  • the presence of external problems with the card, for example, its incorrect cutting;
  • there is a problem with the antenna on the iPhone;
  • there are no funds in the account;
  • card blocking;
  • A common reason why the iPhone 5 does not see the network is that the time and date are set incorrectly;
  • bad weather conditions;
  • blocking by communication adapter;
  • the formation of some problems with the device itself.

If the above problems occur, it is possible to solve them yourself, without contacting your telecom operator.

Troubleshooting

If the iPhone 5s does not connect to the network, you can try rebooting the device. If there are no results, you should perform the following steps:

1. Go to the setup operation and turn on Wi-Fi.

2. The date and time must be selected (function - “Basic parameters”).

3. Activate the function - “Automatic”. If it has already been activated, turn it off and on again.

4. Wait about a minute and reboot the device.

Perhaps the operator is located in a remote area and is not able to provide quality services. To eliminate this situation, you should enter the operating mode and select the function “Airplane Mode”, then wait 5 - 10 seconds and turn off the device. Upon completion of these operations, the iPhone will begin searching for the network. Sometimes you will need to install a system update. To do this, you will need to go to the section “About this device”, where there are new system files, and then connect to the Internet, while simultaneously starting the update process.

Very often, the iPhone does not see the network or there is no network in the iPhone 5, due to malfunctions after unlocking. To correct this situation, you will need to completely reset the settings. You will need to attach a card with the choice of the option “Reset network settings”. Problems with the network in the iPhone 5, as well as in the iPhone 4s, iPhone 6, may occur when activated using the SAMPrefs and Redsnow systems. If the unlocking process is successful, but there is still no network on the iPhone, you need to reset the settings. Then you will need to insert the card and connect to the computer, while simultaneously connecting to iTunes. Make a backup and click on the function - “Recovery” and select the section - “Recognize as a new device”.

Using a third-party iPhone

What to do if the IOS firmware has been updated and during the process of replacing the card, it happens that the iPhone 5, iPhone 4 and iPhone 6 do not catch the network and show no network on the screen? A simple solution in this situation is to create Wi-Fi, using a third-party iPhone, connecting it to the Internet and distributing a wireless communication option.

The procedure to follow if the iPhone does not see the network using another device:

  • go to the iPhone settings section and select “Cellular”, then the data transfer function;
  • should be written to the APN field indicator (modem mode). It is possible to find out the settings data from technical support from operators;
  • Usernames and passwords can be left blank;
  • Having returned to communication, visit - “Modem mode”, activating it;
  • Upon completion of the actions taken, a section should appear - “Modem mode”, when activated, the device will “give” the Internet.

If this method is not available, all that remains is to carry out the process of flashing the IOS firmware, while simultaneously downloading the firmware file and connecting the smartphone to the computer where iTunes is installed. In the application, select the function “Restore”. This will delete personal data.

Sometimes the reason why the 5 ES or iPhone 4 does not catch the network well may be that the card tray is very dirty. In this regard, it is desirable. thoroughly clean the tray from accumulated dirt and moisture. It often happens that after flashing the iPhone 3gs, it does not see the network or says no network. In such cases, you will need to visit a service center, since, most often, this is caused by the device being blocked by the adapter.

In the process of blocking for cellular communication, when the phone does not support other cards, you should contact a service center, where they will offer unlocking using the IMEI code. Then you can use other cards. During these activities, you will be able to select a suitable operator by visiting the main page of the resource. If the names of the operators are unfamiliar, you can use IMEI - check network logos and order this service, carefully studying the offers provided. If the iPhone is blocked by operators and blocked by ICloud, you will need to unblock ICloud (in this case, the iPhone should not be on blacklists). After this, order the service from a suitable operator. If there is a problem with the iPhone 5 not receiving the network due to problems with the hardware, most likely it will be necessary to visit a service center to repair this equipment.

If the question arises - “why doesn’t the iPhone connect to the network?”, you should first determine the cause of this problem in order to choose the most correct method of troubleshooting.

There are some nuances to using iPhone gadgets, so if you are faced with the fact that your phone does not find an operator signal, do not panic - this can happen to anyone. There are many reasons why the iPhone does not see the network, they relate to the device settings or external faults. Let's look at why problems occur and what you need to do to fix them.

The problem with communication on iPhone is not isolated, but there are quick solutions

First of all, just try to reboot the device - perhaps there was a slight glitch in the system.

If this does not help, turn to the iPhone settings. Why is there no connection with the operator? In most cases, the problem with finding a network occurs due to incorrect time zone and time settings. To check this, follow these steps:

  • Go to the settings menu and turn on Wi-Fi.
  • Return to main settings, select the Date and time menu.
  • Here you will see the line “Automatic” - this function allows the device to independently determine the time zone and time. Place the button in the active position or, if the line is on, turn it off and then reactivate this mode.
  • Wait about a minute, restart your phone.

Sometimes the device does not receive a signal due to the fact that the operator does not provide its services in a certain region. To check if this is actually the case, go to the operating modes menu and select the “Airplane Mode” option - turn it on, wait a few seconds. Then turn it off - after these steps the network will reboot, after which the iPhone will search for a signal.

If there are no changes, let's check your provider's settings. To do this you need to do the following:

  • Open your iPhone's settings, Operator.
  • Make sure your settings are set to automatic detection.

Search for updates

Your iPhone may not receive a signal due to the fact that you have not installed the latest updates for the system - they are necessary for the gadget to work correctly. Go to the “About this device” item, if you see that there are new system files for the iPhone, connect to the Internet and start the update process.

Note. If for one reason or another you are unable to connect to the Internet from your phone, connect it to your computer, go to iTunes, search for updates and install them.

Malfunctions after factory unlocking

Why is there no network after activating my iPhone? If after factory unlocking the device does not receive a signal, this means that it sees the card itself, you just need to fix the problem in the parameters.

To do this, reset the settings - insert the SIM card, go to Basic settings, Reset and select the “Reset network settings” option.

Problems with finding a signal arise when the iPhone is activated using the SAMPrefs or Redsnow programs. If the unlocking was successful, but there is still no connection, you need to reset the smartphone settings, which is done in the following way:

  • Insert the SIM card and connect it to your computer, open iTunes.
  • Make a backup, then click on the restore option.
  • After the restoration is complete, you will be asked to restore your iPhone from an existing backup or recognize it as a new device - select the second option.
  • After the activation procedure, the phone will search for a network and connect to it.

Note. If the iPhone is still programmed to work with AT&T, it will not pick up the signal from Russian providers in any case. It is necessary to unlock using the IMEI number - for this it is best to contact a specialist.

Other reasons for lack of network

The iPhone may not receive a signal due to external problems with the card or the mobile equipment itself. This happens in the following cases:

  • If the SIM card was cut incorrectly, the phone may not recognize it correctly - contact your service provider directly and order the correct card for your iPhone.
  • There are problems with the antenna in your mobile device - in such a situation, you need to contact a specialist and have the device repaired.

If you insert another SIM card and it catches the network, the problem concerns a specific operator - it has blocked the card you want to use. This happens for the following reasons:

  • The connection is inactive because you do not have funds in your account or you have not met other conditions for the provision of communication services.
  • The card is blocked using the IMEY code. In this case, contact the service center to activate it.