Tracking postal parcels using Hong Kong track number. Hong Kong Post - postal tracking. How to track your parcel using Hong Kong Post tracking system
HongKong Post is the oldest post office, which was founded back in 1841. For some time, the Hong Kong Post branch was subordinate to Great Britain, however, since 1860 it was again transferred to the PRC. Since the late nineties of the last century, it has been operating as an independent branch of China Post.
Today this is one of the cheapest options for postal delivery of items from China.
Types of international shipments Hong Kong Post
Items weighing no more than 10 kg are sent by regular Hong Kong post. For parcels weighing over 10 kg, a special Hongkong Speedpost service has been created.
International shipments accepted for processing by HongKong Post:
Letters, postcards, packages, secograms, not exceeding 900 mm in size in the sum of three dimensions (the largest side should not exceed 600 mm) and weighing not more than 2 kg;
- round shapes of items, the largest dimension of which does not exceed 900 mm;
- parcels not exceeding 150 cm in length and not more than 300 cm when adding length and girth and weighing no more than 30 kg;
- large-sized items, measuring no more than 150 cm in length and no more than 300 cm when adding length and girth and weighing no less than 10 kg, but no more than 30 kg.
Track codes issued by Hong Kong Post are of two types:
Rx123456789HK - track for shipments weighing up to 2 kg;
Cx987654321HK - track for shipments weighing more than 2 kg, but not exceeding 10 kg.
In track numbers, the Latin letters R and C indicate the type of shipment mentioned above. X is an individual letter of the Latin alphabet (from A to Z), it allows you to make the number unique. Next comes a digital code, unique for each shipment. The last Latin letters HK is the sending country, since we are dealing with Hong Kong Post, then this is Hong Kong.
For EMS parcels, the track code is EE123456789HK.
There are restrictions on the content of shipments, which can be found at the link.
Hong Kong Post tracking
You can track your Hong Kong Post parcel on the official website. To do this, simply follow the link and select “Mail Tracking” on the left page. The track code is a thirteen-digit number, which must be entered into the field that appears. All you have to do is press “Enter” and view the report on the location of the parcel. The service works for both regular shipments and EMS shipment statuses sent by a special division - Hongkong Speedpost. Tracking is possible until the shipment leaves the country, then you should contact the postal operators of the destination country.
Hong Kong Post Basic Tracking Status
To make tracking parcels convenient, Hong Kong Post operates several basic reports. Let's look at them in more detail:
For some time, information about the shipment will not be available, and the site will persistently prompt you to enter the Inquiry Reference Number. This is an absolutely normal phenomenon, after a certain period of time the status will change;
The Item(track code) was posted on(date of receipt of the item) and being processed for delivery to the address- this status indicates that the shipment arrived on the date specified in the report and will soon be processed and sent to the stated address;
Destination- (country of destination). The Item(track code) left Hong kong for Its Destination on(date of departure) - this means that the shipment has left Hong Kong and is heading to the desired country at the stated address.
Statuses can change from one to another within a week or more. When the shipment has left China, tracking Hong Kong Post shipments on the official website becomes impossible and you need to contact the websites of local postal operators.
Postal delivery times
Delivery times stated by HongKong Post range from 10 to 15 days. But often shipments are delayed, and the delivery time increases significantly - up to 50 days. As a rule, such delays occur during major holidays and other important events. This must be taken into account when placing an order and the possible delivery time must be calculated with a sufficiently large margin.
To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.
Try it, it's not difficult ;)
If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.
Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.
In these information blocks you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"
If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.
If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.
If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)
Hong Kong Post is a department of the Hong Kong Government responsible for postal services. Hong Kong Post delivers international parcels to many countries around the world. Many sellers use the Hong Kong postal service to send goods prohibited for shipment by China Post, while the delivery time for parcels from Hong Kong Post is much shorter than that of China Post.
To track Hong Kong Post parcels, simply add your tracking number to the form above.
Hong Kong Post official website www.hongkongpost.hk/en/mail_tracking/index.html.
Not all shipments from Hong Kong are tracked on the official website, then Cainiao will come to the rescue, and our powerful tracker that will check all the necessary sites, and also convert everything readable into Russian.
How long does it take to send a parcel from Hong Kong to Russia?
The approximate delivery time of Hong Kong Post to Russia is 15-25 days, track the parcel on our service to find out a more accurate delivery time to your city in Russia, Belarus, Ukraine, Kazakhstan.
The tracker website takes into account delivery statistics for shipments to different cities of the country, and calculates fairly accurate delivery times for Hongkong Post Air Mail.
Tracking RU HK track
Numbers like R..HK are regular registered (tracked) airmail (Hongkong Post Air Mail). Such shipments are tracked all the way from the seller to your post office
Track number ZA HK
Numbers of the type ZA..HK are simplified registered mail, a special type of shipment created by Aliexpress together with Russian Post to reduce the cost of delivery of inexpensive goods from Aliexpress.
Such numbers in Russia will have only 3 statuses: Received at the post office, Arrived at the place of delivery, Received by the addressee.
The Hong Kong Postal Department is not an independent organization, but a structural division of the Chinese postal operator China Post. This hierarchy was formed in 1997, when the former British colony of Hong Kong became part of the People's Republic of China, while maintaining autonomy in legislation and monetary matters, as well as its own representation in international organizations.
Rules dictated by Hongkong Post
Since China Post is part of the Universal Postal Union, its Hongkong Post department, in turn, is subject to the uniform requirements of the UPU. There is a list of restrictive and prohibitive rules that must be followed when using Hongkong Post services. In particular, international mail accepted for dispatch by Hongkong Post has restrictions on weight and dimensions, as well as content.
Weight restrictions. The weight of a small package should not exceed 2 kg, the weight of a parcel should not exceed 10 kg.
Size restrictions. For small packages: the minimum size of the item is 90x140 mm, the maximum size is no more than 900 mm in the sum of length, width and height, no more than 600 mm in each dimension. For parcels: no more than 1500 mm in length, no more than 3000 mm in the sum of length and girth.
Content restrictions. A list of limited or completely prohibited items for shipment is published on the official website of Hongkong Post. You should familiarize yourself with it immediately before sending the shipment, because the list may change.
Shipment tracking
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Hongkong Post or in other words the national post of Hong Kong as an organization was founded in 1841 and until 1860 was under the jurisdiction of the Royal Mail of Great Britain. Over the years, the history of the postal service underwent another important restructuring and, after the annexation of Hong Kong to the PRC, it became the largest postal service in its own right.
Currently, Hongkong Post is managed by, but is an independent organization with its own sorting facilities and well-established logistics.
If you need to track a Hongkong SpeedPost shipment, please note that it will not be possible to track it through the same form, there is a tracking code, and the track code looks like EE274154983HK.
In fact, tracking Hongkong Post Air Mail is not as informative as, for example, most often, after sending the order, you will only see one status:
- HK, Handed over to carrier / Left for destination
Even without strong knowledge of English, you can understand that this status indicates that the parcel is being exported from Hong Kong. As a rule, your parcel will receive this status within 1-2 weeks from the moment the goods are actually sent, so be sure not to lose sight of this moment, and in case of delays or lack of information about the movement, .
After export, the status of the track code will temporarily stop updating, this happens with all parcels from China without exception; in the case of Hongkong Post Air Mail, there may not be new statuses for 30 days, after which information about import to the destination country will appear.
Unlike many other methods of delivering parcels from China, Hongkong Post Air Mail tracking after export does not end, as happens with the same, but goes right up to the moment of delivery.
The most ordinary parcels, as a rule, are delivered within 30-60 days, the time can be longer, it is not uncommon for people to receive their parcels after 90 days. From our experience of orders for Aliexpress, we can say this: if the package has not arrived within 60 days from the date of actual dispatch, then the chances of receiving it later are almost zero, so keep an eye on it, and 2-3 days before its completion.
Registered items are usually delivered in 20-45 days. In this case, there is no need to worry, since the parcel is registered, and you can always find out about its current location, since you can check Hongkong Post Air Mail tracking at any time.
After your parcel has departed from Hong Kong and arrived at the local sorting point in the destination country, you should track it on the website of your country's postal service; for Russia, this should be done on the official website of the Russian Post.
There is no need to panic as many do when they see that their track code is not updated for 1-2 weeks, as noted earlier - it is in export and all this time the track code status will not be updated until the parcel is not imported into the destination country.
If we talk about real delivery times, and not the formal ones that we are promised, then usually delivery of a parcel via Hongkong Post Air Mail takes approximately 30 days. As a rule, expensive parcels arrive faster, and this applies not only to the Hong Kong postal service, but also to other carriers.
In general, reviews of Hongkong Post Air Mail are positive, because it is not for nothing that it has been used for so many years to send goods from AliExpress, while many other once popular methods have fallen out of sight.
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