Mandatory registration of mobile phones: what is important to know? Where is the mobile number registered?

You must be his client and have a valid plastic card in your hands. Connection makes it possible to monitor the status of deposits and loans, as well as make any payments and transfers.

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Registration via computer or phone

You cannot register in the mobile banking system via the Internet (computer or Sberbank Online application). This is done in the interests of bank clients in order to comply with the security policy.

How to register Sberbank mobile bank through a bank operator?

You need to register in Sberbank mobile banking through an operator as follows:

Call 8-800-555-55-50.
Provide personal information and bank card number.
Follow further advice from the operator.

How to register Sberbank mobile bank at a bank branch?

To register the Sberbank mobile bank at a branch of a financial institution, use the following method:

When receiving a plastic card, fill out a special application (the document is filled out according to the form provided by bank employees).
Be sure to indicate your preferred rate.

Connection will occur within 1-3 days

Connecting a mobile bank via an ATM

To register Mobile Banking via an ATM, you must follow the step-by-step instructions:

Insert a plastic card and enter the PIN code.
Select the “Mobile Bank” section on the display.
Click the “Connect” button.
Follow the further instructions that will appear on the display.

The Mobile Bank service is activated via an ATM free of charge and without commission. Additional fees apply only for SMS notifications.

Main menu Select tariff

In the video you can clearly see how to activate the Mobile Bank service on the Sberbank-online website. Filmed by the Super Answer channel.

List of SMS commands for Sberbank mobile bank

To use Mobile Banking you need to know the following SMS commands:

You can also perform the following operations using mobile banking:

Operations	Team
Transfer money from card to phone account	900amount#
Transfer money to another phone number	900number without 8*amount#
Request for balance on the card	90001# or 90001*last 4 digits of card number#
Blocking of Sberbank banking “plastic”	90003last 4 digits of the card numberblocking reason code (0—lost card, 1—theft, 2—forgot at the ATM, 3—other) #
Transfer from one Sberbank card to another	90011last 4 digits of the sender’s cardlast 4 digits of the recipient’s card*amount up to 100 thousand rubles#
Transfer by phone number	90012room without 8amount up to 8 thousand per day#
Repay a loan	9001420-digit contract numberloan amount*last 4 digits of debit card#
Find out your bonus balance Thank you	90022# or 90022*last 4 digits of card number#
Connecting auto payment	900171number without 8payment amountreplenishment threshold*last 4 digits of card number#

Terms and rates

Mobile Bank tariffs from Sberbank:

full – obtaining all current information on a bank card;
economical - there is no SMS notification function, only standard operations are available.

Economy tariff

The Economy tariff provides the following services free of charge:

connection for any cards when registering in the Sberbank mobile banking system;
re-registration in the service;
card blocking;
change package;
make various payments;
request for cards connected to this tariff.

The following services are provided for a fee:

fulfillment of requests for plastic and other financial transactions - 3 rubles;
card statement for recent transactions – 15 rubles.

Full tariff

card blocking;
registration in the Mobile Bank system;
re-registration in the service;
SMS alerts for all transactions made with the card during the first 2 months;
balance information;
request about recent transactions;
transfer of finances in favor of third parties;
information about cards connected to the service;
shutdown;
blocking

Depending on the type of card, the following tariffs are provided:

for Maestro Momentum R and Visa Electron cards - 30 rubles;
for Visa Classic - 60 rub.

Any requests in Mobile Banking for Gold status cards and above are free.

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region in which the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the mobile number you are interested in in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options or dial a free command on your smartphone / tablet * 105 # and select the desired item from the menu on the device screen.
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “Mobile network” section (the name may differ in different devices).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon store with an identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. You can download the latest versions of the software for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
  4G+ (or LTE) is mobile Internet with a speed that is not inferior to regular wired Internet. Browser pages, files, music, videos, games and applications load in seconds.
  
  To start using 4G+ you need a smartphone and SIM card that support this technology.
  
  Type the command * 507 # to see if your SIM card supports 4G+. If not, you can change it for free at any MegaFon store using USIM.
  
  After you insert the new USIM into your smartphone, select the LTE network type in the settings.
  
  And if you have a smartphone with support for two SIM cards, then USIM must be installed in the 1st slot.
  
  When you connect to a network, the device automatically selects the best network in terms of signal quality. To ensure maximum connection speed, a network with more reliable reception is suitable. There is no need to manually switch the mode or perform any other actions. The device changes networks automatically, without interrupting the connection.
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Personal Area
- How to log into your Personal Account, get or change your password?
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- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On the main page of your Personal Account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a Sberbank client and your bank card is linked to a phone number, indicate the required amount in an SMS and send it to the number or use the Sberbank Online application.
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- How to stay in touch with a negative or zero balance?
- Mobile subscriptions
  - How to unsubscribe?
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  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
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  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
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  - What is VoLTE technology and what is needed to use it?
    To use VoLTE calls, you need a device and SIM card that support this technology.
    To check if your SIM card is suitable for the 4G+ network, enter the command * 507 # . If it doesn’t fit, replace it for free with a USIM card at any MegaFon store.
    
    List of devices that support VoLTE:
    - iPhone 6/6 Plus, iPhone SE, iPhone 6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max and later;
    - Honor 10, Honor 10 lite, Huawei P20, Huawei P20 pro, Huawei P20 lite, Huawei Nova 3, Huawei Nova 3i, Honor Play, Honor 7X, Huawei P10 lite, Huawei Nova 2 plus, Huawei Nova 2, Huawei Nova 2i, Honor 8 lite, Huawei P-smart, Huawei P-smart 2018, Huawe Mate 20 lite, Huawei Mate 20, Huawei Mate 20 pro, Honor view 20, Honor 8C;
    - LG K10 2017, LG Stylus 3, LG X Power 2, LG G6, LG Q6α, LG Venture, LG G7, LG G7 Fit, LG Q7, LG Q7+, LG Q Stylus+, LG K9, LG V30, LG K11, LG K11+ ;
    - Nokia 3, Nokia 8, Nokia 5.1;
    - Samsung Galaxy Note 8, Galaxy Note 9, Galaxy J7 Neo, Galaxy A3, Galaxy A5, Galaxy A6 | A6+, Galaxy A7, Galaxy A8 | A8+, Galaxy J2 2018, Galaxy J3, Galaxy J5 | J5 Prime | J5 2016, Galaxy J7 | J7 2016 | J7 2017 Neo, Galaxy S7 | S7 edge, Galaxy S8 | S8+, Galaxy S9 | S9+, Galaxy J6 | J6+ 2018, Galaxy J4 | J4+ 2018, Galaxy J8 2018, Galaxy J2 | J2 Core | J2 Prime, Galaxy A9 2018;
    - Sony Xperia X, Xperia X Performance, Xperia XZ, Xperia X Compact, Xperia XZs, Xperia XZ Premium, Xperia XZ1, Xperia XZ1 Compact, Xperia XA1, Xperia XA1 Ultra, Xperia XA1 Plus, Xperia XA2, Xperia XA2 Ultra, Xperia L2, Xperia XZ2, Xperia XZ2 Compact, Xperia XZ2 Premium, Xperia XA2 Plus, Xperia X dual, Xperia X Performance dual, Xperia XZ dual, Xperia XZ3;
    - Vertex Saturn, Vertex Impress Blade, Vertex Impress New;
    - Alcatel 1 (5033D), Alcatel 3L (5034D), Alcatel 1X (5059D), Alcatel 5052D, Alcatel 5099D, Blackberry Key 2.
    If the model you need is not in the list, check with the manufacturer to see if your phone supports VoLTE technology. The list is constantly updated.
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  - How to set up VoLTE?
    Select the desired settings for your smartphone:
    - iPhone: Settings → Cellular → Data Options → Enable LTE → Voice & Data.
    - Huawei: Settings → Wireless networks → Mobile network → VoLTE calls.
    - LG Stylus 3, LG X Power 2, LG K10 2017, LG G6, LG Q6α, LG Venture: Settings → Networks → Advanced → Mobile networks → VoLTE or long press on the VoLTE icon in the notifications menu.
    - NOKIA: Settings → More → Mobile networks → 4G LTE mode (enabled by default).
    - Samsung Galaxy: VoLTE is automatically enabled in the new firmware.
      If not: Settings → Connections → Mobile networks → VoLTE calls.
    - Sony Xperia: VoLTE is automatically enabled in the new firmware.
      If not: Settings → More → Mobile network → Enable VoLTE or Notification panel → Quick settings → Enable VoLTE.
    - Vertex Saturn: Settings → More → Mobile networks → 4G LTE mode.
    - Alcatel: Settings → More → Mobile networks → VoLTE.
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  - Why doesn't the network pick up?
    1. Unstable network signal.
      You are outside the city, in areas with dense buildings - in an area of uncertain signal reception. If communication problems occur regularly, please send us a message via the Write to us form or contact the Support Service through your Personal Account. In the message, indicate the address where communication problems occur and describe the problem in detail. On an Android device, using the My Network application, you can automatically send information about call quality and coverage problems to MegaFon.
    2. There is not enough money in your account.
      Top up your account in any convenient way.
    3. Incorrect network connection.
      Go to your phone settings and select the MegaFon network manually. Reboot your phone. If your device allows you to select the network standard (4G / 3G / 2G), try switching to another standard.
    4. The phone or SIM card is faulty.
      Insert the SIM card into another device and check if it will connect to the network. If the SIM card in the other phone also does not register with the network, replace the SIM card.
    5. You are outside the Home Region or in the coverage area of an operator with which MegaFon does not work.
      Go to your device's settings and try manually selecting a different network.
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- Emergency help
  - How to call emergency services?
    Single emergency number:
    
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Emergency numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is the MegaFon mobile application or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
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When everyone had landline phones, by giving the subscriber's full name, it was possible to obtain the client's home address. It was extremely difficult to perform the reverse operation. With mobile communications everything is even more complicated, so finding out who owns a cell phone number is very difficult. There are several ways you can try to find out the owner.

How to find out who owns a phone number

There are no telephone directories that contain the name and surname of the owner of a landline device and his address for cell phones. Only operators have complete information, but neither Beeline, nor Megafon, nor MTS will disclose a person’s personal data. They can only verify who owns a phone number if requested by law enforcement. Such an operation is carried out if there is an allegation of hooliganism or extortion of money. If you need to find out for free who the phone number is registered to, you can use other methods:

break through the database from third-party sites;
find it on the Internet via Google or Yandex.

Mobile numbers database

Some tech-savvy people are engaged in collecting data from sites with weak Internet security. Then they create an online telephone directory that contains the cell phone number, the owner’s first/last name, and sometimes the address. This activity is illegal, but updated databases are constantly appearing on the Internet. Through them you can find out whose phone number is, but the reliability of the information is questionable and they are often asked to pay for it.

As a rule, such a database of people by phone number is posted on a website with a certain number of positive reviews, and then the person is asked to pay for it and download it. It should be understood that this information was not found from official sources; the reliability of the data is extremely low. These databases will not allow you to check for free who your mobile phone number is registered to, so you buy and pay blindly.

How to get a phone number via the Internet for free

The only possible way to find out the owner by cell phone number for free is to check it through search engines. This is a legal, simple and fast way to find people without breaking any laws. On many sites with advertisements for purchase and sale, in social networking profiles, in order to complete the account, you are asked to indicate your email and cell phone number. Every day Google and Yandex crawl all pages, and it can get into the index.

Next, you just need to go to any search and write all 12 digits in full. If it was previously indexed, it will show you matches and you can go to the questionnaire, where other data about the owner of the page will be indicated. The search service is completely free, but the chance of finding what you are looking for is also small. In addition, the system may find old information, and the owner of the package may well have changed several times.

Find out where the phone number is registered

The simplest thing that is available to every person who wants to know where a mobile phone number is registered is online verification services. The subscriber's last name/first name is not indicated there; you will simply be provided with information where (in what area, region) the tariff plan was purchased. Each operator and region is assigned unique DEF codes, which indicate that the cell phone belongs to a specific area. You will not be shown a point on the map or the city where the mobile phone was registered, but you will definitely recognize the provider company and the region.

The distribution of mobile phone numbers is carried out by mobile operators and government communications services. As a result of this, we can observe a relatively clear division of room ownership. Is it possible to find out where a mobile phone number is registered (city or region)? Such information is not particularly secret, so it is available in the public domain.

Online databases

Numerous online databases that list the distribution of numbers among various operators will help you find out the region by mobile number. Such databases can be found in any search engine - just ask the appropriate query. Once on one of the sites, you need to enter a phone number or part of it, click on the search button and wait for the results. Some services provide the following information:

Full range of addresses;
Region name;
Operator name.

We recommend using those services where it is enough to indicate the first digits of the number. This is due to the fact that by entering a valid phone number into the form, there is a risk of ending up in spam databases - the phone may be overwhelmed by a wave of spam. Some readers may argue - why use databases if you can determine the identity of the number using the federal code? To some extent this is true, but numbers with the federal code +7-921 (MegaFon) are found not only in St. Petersburg, but also in other regions of the North-Western region. The same applies to the south of Russia - here numbers with the federal code +7-928 (MegaFon) are found in the Rostov region, in the Krasnodar Territory, as well as in the Stavropol Territory.

Also, in some regions there are little-known federal codes, for example, in the Krasnodar Territory, some MegaFon numbers begin with the numbers +7-938 or +7-929 - such codes are rare and their identity raises certain questions.

As for an operator like Beeline, there is serious confusion with the ownership of numbers. Thus, a number with the federal code +7-961 can be found anywhere in Russia:

+7-961-565 – this is the Kirov region;
+7-961-234 – this is the Altai Territory;
+7-961-335 – this is the Republic of Mari El;
+7-961-881 – this is the Omsk region.

The same applies to the Tele2 operator, whose numbers with the same prefixes are found throughout Russian territory.

Search through contact centers

You can also find out where your mobile phone number is registered through your operator’s contact center. Call the appropriate number and ask the consultant to provide information about the requested number. No one will give you complete data, but he will be able to tell you which region you will go to by typing the specified numbers. Consultants at mobile operator service offices will provide similar information.

Other search methods

In order to find out where a mobile phone number is registered, we can use one of the IP telephony services. For example, by visiting the “Personal Account” of the IP operator Comtube, we will see a form for making a call. After dialing a number, the region of the dialed number will be indicated here. At the same time, you can make an inexpensive call here.

This method is good because it provides high accuracy in determining the region of a number, since operators always have up-to-date data on the distribution of numbers.

Another way is to install an application on your smartphone that will track phone numbers and display complete information on them. Dialing programs already installed on some phones work in a similar way, indicating the regional affiliation of the numbers.

Subtleties of search

Many readers have already noticed that we are talking exclusively about the regional affiliation of numbers. Is it possible to find out in which city a mobile phone number is registered? Unfortunately, this information is classified - only mobile operators know about it. Also, a number can be purchased in one city in the region and used in another. That's why the maximum limit of accuracy is the name of the region.

You also need to take into account that many geographic databases of numbers on the Internet contain outdated information. To clarify the information, try searching several databases at once. The vast majority of databases provide information for free, since there is nothing secret in this information.