Write a letter to apple support. Official Apple Pay technical support in Russia

Applications and services, specialists will respond to the following contacts:

• 8-800-555-67-34 (Free from any region of Russia).
• 8-495-580-95-57 (Moscow)

You can contact us from 9 am to 9 pm at any of these numbers.

Other communication options supporting Apple Pay in Russia

If you called these numbers, came across an answering machine and just can’t (or don’t want to) fight it, order a call back. This is done through the official Apple support page. To seek specialist help, go to support.apple.com/ru and select the "Support" section in the upper right corner. Please note that the “Contact support” option will appear just below.

There is no need to worry, an incoming call from Support Apple Pay can be from a number in any country, but a Russian-speaking specialist will speak, and all this will be free.

Don't like phone conversations? Apple Pay support also works in a special chat. To enter it, we repeat all the above steps, but in the third point we select “Chat”. It’s convenient that the approximate waiting time will be shown here.

Is it possible to contact Apple Pay support in Russia if you are in another country?

1. To save money, it is better to call the phone numbers that we indicated at the very beginning, but only through Skype or something similar, otherwise a long international conversation may unpleasantly surprise you with the cost.
2. Talk via chat. If the page opens in a foreign language, you just need to change the name of the country at the bottom and change the region to Russia.

We hope that our article was useful!

If you are faced with a problem related to Apple technology or one of Apple’s services, and you were unable to solve it on your own or with the help of specialists, it’s time to ask the company for support. We'll tell you how to contact Apple technical support in this manual.

Important: Before calling or emailing Apple, make sure your device is still eligible for service and support. This can be done on a special page on the official Apple website, where you need to enter the device serial number and click “Continue”.

How to contact Apple technical support by phone

The fastest way to contact Apple support is to call. Moreover, it is by telephone that you can get advice on the operation of all your devices - the possibility of online chat with company representatives will not be available on all issues.

Apple Technical Support Number: 8 495 580 9557

It is worth noting that the line operates only on weekdays, from 09:00 to 20:00 Moscow time.

How to Contact Apple Technical Support Online

Hello! Despite numerous instructions posted on the Internet and on this blog, there are issues regarding the iPhone and iPad that can only be resolved with the help of Apple technical support. For example, unlock iCloud, . Who can do this? Nobody! Only specially trained company employees. And it’s not just a matter of blocking; you never know what other questions might require an answer from a competent specialist?

And after all, it would seem that technical support itself is not hiding from anyone, there are quite a lot of ways to contact it, but people still ask in the comments how to call or write to the Apple operator? And since they ask, we will answer!

Here are all the ways to reach technical support, no matter where you are.

Apple technical support phone numbers in Russia

Apple, like any normal company, has its own hotline whose employees will answer any question related to the iPhone and iPad. Here are the phone numbers for the Russian Federation:

• 8-495-580-95-57 (Moscow number).
• 8-800-555-67-34 (Toll-free number for calls from any region of Russia).
• 8-800-333-51-73 (Apple Store Customer Support Service).

At any of these numbers, Russian-speaking employees will be ready to advise you from 9.00 to 21.00 on weekdays.

Other ways to talk to Apple technical support in the Russian Federation

When you call any of the phones, you are greeted by an answering machine. If for some reason you cannot get through his commands or do not want to do this, then you can order a call back - the company itself will call you. To do this, go to this page and:

The incoming call will not be from the numbers listed above, but from others. This can be a number from any country (I received calls from the Philippines, Bangkok and somewhere else in Asia). There is no need to be afraid - a Russian-speaking employee will talk to you and this call will be free.

For some reason you don't want to talk? You can always communicate with technical support through a special chat. To do this, we repeat all the steps indicated just above, the only thing is that on the third point we select: “Chat”. The approximate waiting time is also shown here, which is convenient.

In 2018, Apple launched an application that contains various articles and instructions on the company's products. Cool? Not bad!

However, you and I are interested in another opportunity of this program - getting help from a technical support specialist. What should be done?

All you have to do is select the device and the problem you are facing. The application will offer various solutions:

• Articles and instructions.
• Chat with a specialist.
• Call support yourself.
• Order a call back.

Agree, the choice is simply excellent. Let's use it!

How to contact Russian Apple technical support if you are in another country?

There are a large number of countries where there is either no technical support at all, or there is, but in a language that the Russian-speaking user does not know. How to be in this case? How to contact and talk specifically with Russian technical support if you are in another country?

There is nothing complicated about this, there are several ways:

But ordering a call back if you are in another country will most likely not work (unless, of course, you have a Russian SIM card). The fact is that the call back form requires specifying a number starting with +7 (prefix for Russian numbers). You cannot erase it and replace it with another.

It is difficult to fully study all the intricacies of the operation of apple technology - there are many products and they all have different properties and settings. Therefore, sometimes even advanced users have minor questions that take too much time to resolve. In this case, Apple has its own technical support team - you just have to write to them.

It works 24/7, so you can ask for help anywhere at any time of the day. The main thing is that the Internet is stable, because in this material I will consider the fastest and most effective contact option - online chat. You also need to know English, but first things first.

Apple recently updated its support page to make apple.com/support look nicer. Once on the page, immediately scroll down. Our goal is to quickly connect with specialists, so feel free to click Contact Support → Get Started.

First you will be asked about your location. The main thing here is to lie a little and choose United States. Well, or Russia in case of complete misunderstanding of the English language. If religious or any other canons do not allow you to perform such a trick, then, alas, nothing will come of it - Ukraine is not on the list of countries. By the way, Russian technical support only provides online chat in 1 out of 10 cases, so I highly recommend making friends with a translator.

Then decide in which area you need help. In my case, these are the Apple ID settings - I don’t fully understand how to properly share purchases in the App Store with other users, so I select the appropriate item in the next menu. The same operation is suitable for other topics, but not always. Basically, technical support helps solve non-critical software glitches or simply tells you how to properly configure a particular function.

Next, you can choose the option to contact a specialist. Although only one will do - online chat. Just click on the icon, fill in the necessary information about yourself, and within a couple of minutes its window will automatically open. Wait for the first message from the employee - it is always pleasant. For example, "How are you doing today?" or “All problems are solved - and yours will be solved. Tell me what happened.”

I have asked for help via chat more than 10 times - technical support has always responded clearly and to the point. Another advantage of this method is that you can ask a question of interest in a completely inappropriate topic. This happens when online chat for the problem you are interested in is unavailable - you can simply write about a broken iPhone function in the MacBook support chat, and a specialist will redirect you to the right person. And he still wishes you a good day.

In some situations with a Mac, specialists may even ask you to download a special program to view your screen. Like TeamViewer, but from Apple and super secure. And the employees won’t be able to do anything except show you where to click and what to do. It’s very convenient when you don’t understand anything at all - you just follow the prompts and that’s it.

By the way, if this option of contacting you does not suit you, there is an alternative - via Twitter. Just mention