Htc front camera does not work. The camera stopped working after getting water. Possible causes of the malfunction
Buying a modern tablet or smartphone allows you to get at your disposal not only a device for making calls, but also a compact pocket computer, and even a photo and video camera. However, it is the last element of the device that sometimes fails and does not turn on at the most inopportune moment. There are many reasons why this problem arises. And some of them the user can solve independently, without contacting the service.
Software problems
Software errors are one of the main problems that lead to the inability to use the camera. These include:Not the most popular, but quite serious cause of problems is the conflict of applications installed on the system. The situation can be corrected by uninstalling the last few programs one by one, checking that the camera starts after each one. Sometimes you even have to uninstall the program itself, designed for taking photos and videos, and install a new version - preferably from trusted sources.
If the cause of the problem is an update or flashing of the operating system, a message like “Error/camera unavailable” will appear on the screen instead of the application starting. The solution to the issue comes down to restoring factory settings (via the Recovery menu) or rolling back the installed firmware to the previous version. To reduce the likelihood of such a situation, it is recommended to install only official firmware from the manufacturer.
Hardware problems
Causes of problems with the camera include physical damage to the tablet or smartphone. For example, flash memory that has failed due to wear and tear and has a certain service life. You can find out that the problem with launching the Camera application is caused by a damaged microSD card by testing it for errors on another device (on a laptop with a card reader or on a desktop PC with a microSD-USB adapter).A dirty camera lens can cause startup problems. Liquid or dust that gets on the glass spoils the focusing of the device, making it impossible to adjust the image. Although in such cases the application still starts, but then freezes or closes back. To correct the situation, the lens should be carefully cleaned with a special cloth (microfiber) and liquid used to clean the monitor.
Additional ways to resolve the issue
To restore the functionality of the camera, when you try to launch it, the message “Camera failed Error Callback.on Error(1)” appears on the screen, you can use the following alternative method:- Remove the device battery;
- Lightly press the camera with your finger (carefully wiping off the fingerprint, which may interfere with shooting);
- After waiting a few minutes, install the battery back;
- Launch the application again. Despite the fact that the method seems strange, as the experience of users on the Internet shows, sometimes it turns out to be effective.
In all applications on Android, errors can occur for one reason or another, and “Camera” is no exception. What should I do if, when I launch the standard Camera application, the following message appears: The Camera application has stopped unexpectedly (process com.android.camera)? Let's look at the solution to the problem in this article.
What is the com.android.camera error
Camera errors can manifest themselves in different ways. When you launch the Camera application, instead of the viewfinder window, you may see a black screen, on which after a while the following message will appear: “The Camera application has stopped unexpectedly (process com.android.camera). Try again." You may also find that there is no camera in the apps that typically use it. For example, in instant messengers, photo editors, and so on.
The com.android.camera error indicates that something is preventing the camera from working correctly. This could be either a software glitch or a technical malfunction of the camera module itself. In the event of a breakdown, it is better to contact a service center, since you are unlikely to be able to fix the problem yourself, but you can try to fix software failures in several ways.
What to do if the Camera app stops unexpectedly
Most often, errors on Android occur in the device’s RAM and are caused by incorrect operation of applications. In this case, rebooting your smartphone will help you, since when you reboot, the RAM is completely cleared. Press and hold the device's power button, then select "Reboot" from the menu that appears.
You can remove updates to the Camera app if it was previously updated and install them again through the Play Market. For this:
If the standard application still failed to connect to the camera and you still see the message “An error occurred in the Camera application,” you can install a third-party camera from the Play Market. Today, the app store has more than enough options from third-party developers. Open the Play Market and write “Camera” in the search bar, after which you can select an application from the list provided and install it.
When choosing a new phone, the buyer is always guided by a number of important criteria. One of them is the camera. Using the built-in camera, you can take fun selfies and remember unforgettable vacation moments. Thanks to modern smartphone cameras, many have even forgotten what a regular camera looks like. Therefore, for many it will be a big problem when the camera stops working on the phone for no apparent reason. This is exactly what will be discussed in our article.
There are several ways to fix this problem. But first things first.
First of all, it is necessary to determine the nature of the failure. If the phone has been dropped and the camera lens is broken or the device body has fallen into water, then you will not be able to fix the problem yourself. You will have to contact the service center, as some parts will need to be replaced.
If the gadget has not been subjected to mechanical impact and the problem is at the software level, you can fix everything yourself.
Possible causes of the malfunction
The Android operating system is characterized by flexible settings and the ability to work with internal files. This is an absolute plus, which allows you to customize your gadget according to the user’s requirements. But sometimes this plus leads to malfunctions. Some of the most common reasons for camera failure include:
- failed system update;
- installing a conflicting application;
- installation of unofficial firmware;
- deleting important files;
- emergence of viruses;
- system failure for a number of other reasons.
Troubleshooting
It is best to start troubleshooting with the simplest steps that will not take much time and effort.
Theoretically, these methods are quite enough to restore the camera to its former performance. But there are difficult situations when, even after a complete reset, the camera on the phone still does not work.
If the problem is of a software nature, then flashing the device’s firmware will help with one hundred percent probability.
But there are several nuances and features:
- If you have a brand new phone that is still under warranty, under no circumstances should you flash the phone yourself. Take it to the service center along with the warranty card.
- If you install the firmware yourself, there is a high risk of damaging the device. This process requires certain skills and knowledge.
You definitely need to remember one rule - the firmware can only be downloaded from the official website. Otherwise, not only the camera, but the entire smartphone will fail.
Diagnostics
You can use various applications to diagnose the status of your phone.
One of them is the program Phone Doctor Plus(Download).
Using it, you can check not only the camera, but also the condition of other important elements of the smartphone.
After launching the application, general information about the device will be displayed. For them to be relevant at the moment, you need to go to the second tab, where more than twenty tests are located, including the camera we need, GPS and much more. Each test is run separately, some asking the user to perform a specific action, such as shaking the phone or inserting headphones. Upon successful completion, a green icon with a checkmark appears - this means that the tested function works correctly. With these simple steps you can assess the actual condition of the camera.
As practice shows, there are no hopeless situations. If the camera on your phone does not work, this is not a reason for frustration. You can solve the problem by pressing a few buttons. It’s enough to use the tips from our article, spend a few minutes of your personal time and continue to enjoy beautiful pictures.
. “Could not connect to the camera”: this error message is displayed on the screen when there is a problem accessing the camera of an Android device - a smartphone or tablet computer. More and more users are reporting that they are encountering this particular error. The difficulty is that there is no single solution to the problem, since it can be equally likely to be related to both the software and the hardware of the device.
It all starts with the fact that when you try to use the camera on your Android device, you first see a blank screen with a camera icon in the center, and then you receive the message “Could not connect to the camera.” Sometimes it is possible to use the camera after rebooting the device, but, as a rule, the frequency of the error increases, and soon it becomes simply impossible to use the photo module to take a couple of photos. Many users also complain that they receive a similar error message when trying to shoot video at the minimum resolution (240p). Is it possible to somehow improve the situation? Let's try to figure out what's happening together and find accessible ways to independently solve the problem.
1. Available methods
Users report that the camera starts working after rebooting the Android device. Sometimes you have to reboot the gadget several times to achieve the desired result. In any case, it makes sense to try this elementary method - turn off and turn on your smartphone or tablet again.
Every Android device has a boot into "Safe Mode" feature, meaning you reboot the phone and turn it on, activating only essential apps and a limited number of available features. Safe Mode is great for troubleshooting, as downloaded applications will be disabled and you will be able to determine whether there is indeed a conflict between various third party software and system software related to the use of the camera.
To restart in safe mode:
If the camera works normally in safe mode, then you have narrowed down the search for the causes of the error. The problem is a conflict between third-party applications and system software. It is because of them that you cannot connect to the camera. Your next steps:
C) Remove conflicting third-party applications
Try uninstalling third-party applications related to the camera. These are applications that can take pictures during their operation. For example: Snapchat, Whatsapp, etc. Surely there are programs on your smartphone or tablet with which you can take photos directly from the application and share them. Remove such programs sequentially, one after another, checking after each removal to see if the error has disappeared. If you were able to connect to the camera, you have found a third-party application conflicting with the system software. And one more thing: do not forget to switch between video, panoramic shooting and other modes during the test - the problem can appear in any of them, and it is important for us to restore the full functionality of the camera.
D) Try using a third party camera app
If the system app is the only program that has access to the camera on your Android device, and you receive the “Unable to connect to the camera” message, you might want to try using a third-party app to access it. The Google Play store offers many programs suitable for this purpose. Use the search function to find apps in the Camera category. Choose one of the popular applications - such as: Candy Camera, Open Camera, Camera 360, Camera MX or Camera for Android. Download and install the application, launch it.
If you managed to launch the camera from a third-party application downloaded from Google Play, then the problem lies in the official system application for it. Try the following:
2. Medium difficulty methods
These are the standard steps that you can take when the app shows the error message “Failed to connect to camera”. Try using them all - it should help. And don’t forget to stop the application and restart it before each new attempt to connect the camera. The methods given here to fix the “Unable to connect to the camera” error do not carry the risk of losing saved photos and videos.
A) Clear cache and data
B) Uninstalling and reinstalling updates
Go to the same camera app settings as shown above. If there is an option to remove updates, do so. But remember that you should not use old versions of the apps, so you will have to visit the Play Store to update the camera app again.
B) Check permissions (Android Marshm only)
Android Marshmallow has a personalized system for allowing access to major applications. You must confirm that your camera app has permission to access the camera. Typically, if the required permission is missing, it is requested during application startup.
- Go to "Settings" -> "Applications" -> "Cameras".
- Click on "Permissions".
- Make sure the Camera Resolution slider is moved to the right. You can turn it off and on again.
3. Error resolution methods for advanced users
Attention: These methods to fix the error “Couldn’t connect to the camera” when used will result in the loss of data saved on the Android device. To avoid losing contacts, photo galleries, games, music and other content, you need to perform a backup. Back up your photos, account information, and apps to your Google Account. All this will be re-installed after adding the same Google account to the device.
A) Clearing cache
This action allows you to clear the device system of temporary data - outdated and only cluttering up the memory. This option is activated in Recovery mode, which becomes available after rebooting the phone using the bootloader.
To clear the cache, follow these steps:
Once clearing the cache is completed successfully, restart your phone and try launching the camera app again. Please note that your Android device may have a different button combination for accessing maintenance and repair mode.
B) Reset to factory settings
Resetting settings is considered the most drastic way to solve problems, as it entails complete loss of data. But if no other methods help, then you will simply be forced to use it. However, backup will help you save your data, and re-configuring the device will only strengthen your skills in working with Android devices. Here are two ways you can use to reset your phone or tablet to factory settings.
Method I: From the recovery menu
Method II: From System Settings
If none of these methods worked, then the problem most likely lies in the hardware of your Android device. You can return the phone or tablet back to the seller if the warranty period has not yet expired. Otherwise, you will have to contact the authorized service center of the gadget manufacturer or choose a repair shop with a good reputation, whose specialists will be able to understand the malfunction of the device. However, if you are not sure that the cause of the “Unable to connect to the camera” error does not depend on the hardware, then you can wait for the next operating system update. Sometimes after updating some problems resolve themselves. The only pity is that this happens extremely rarely.
Many Samsung smartphone users encounter problems, and one of the most common of them is the “Warning: Camera Failure” error. However, rebooting does not help and owners of Samsung Galaxy devices are looking for another, more effective solution.
Fortunately, we even have several methods that allow you to restore the functionality of your smartphone camera. Let's start with the simplest, and then, if the problem remains unresolved, we'll move on to heavy artillery.
Method 1: Clear camera app data
The Camera application may crash and display various errors. You can do a full factory reset, but deleting data from just one application is much easier and faster.
Method 2: Global cache clearing through recovery
If the previous method turned out to be ineffective for you, and the camera crash error continues to appear, then try this method. It involves a global wipe of the cache partition for all applications installed in memory.- Turn off the phone, and then simultaneously press the Volume Up, Power and Home buttons.
- Wait until your device name appears on the screen and then release the buttons.
- Using the volume keys, highlight “Wipe cache partition” and then press the power button.
Method 3: Using Safe Mode Features
Every Android gadget has a so-called safe mode, which allows you to diagnose it. The device boots with a limited set of applications and if the problem is caused by some third-party program, then in this mode the “Warning: camera failure” problem should disappear. Everything is very simple and you will see this now.
In many cases, such tools use the camera's capabilities and it ends up being constantly busy. As a result, it refuses to start. Next, you need to remove applications one by one to find the culprit.
Method 4: Hard reset
So, let's move on to heavy artillery. If none of the above helped, and the “Camera Failure” warning does not disappear, then you need to perform a hard reset of the device.Please note that all existing data in memory will be deleted, so save it on your computer, for example. If you don’t know how to do this, then read the instructions on our website.
