What to do when there is a blue screen of death. Reading the Blue Screen of Death. Fixing a blue screen with a hard drive problem

I want to say that even experienced PC users often cannot successfully determine the cause of a blue screen, and even reinstalling the system does not always help solve the problem. The blue screen appears again. This is evidenced by numerous forums dedicated to the blue screen of Windows, where many managed to establish the cause of the blue screen with great difficulty.


Usually the file system is damaged or many errors appear on the hard drive, in most cases this happens because the computer was turned off incorrectly, it froze for a bit and we rebooted it using the Reset button or turned it off altogether. Of course, there may be problems with a power outage in your home. One of the results of all of the above will be a blue screen with error 0x000000E3 or error code 0x00000024 name NTFS_FILE_SYSTEM, which indicates problems with the file system and hard drive.

· Information on how we solved our reader’s blue screen problem and several other similar problems is at the end of the article, but first we’ll look at what causes the blue screen, how to decipher the blue screen error code and what to do if the error code cannot be deciphered at all managed.

A blue screen instead of the desktop when loading Windows 7 and Windows 8 indicates a critical error in the operating system that makes further work impossible. Even if a blue screen appears to you from time to time when loading the system, this is still a reason to look for a possible error.

The most common causes of a blue screen in Windows 7 and Windows 8:

o Incorrect driver operation, you installed an incorrect or misspelled driver on the system, or maybe an old driver that does not work correctly with any device. Or in other words, the driver tries to perform an impossible operation on the system (many drivers can make changes even to the system kernel) and Windows, protecting itself from severe system violations, blocks what it can and goes into a reboot, creating an entry in the system log, as well as postponing dump file to the C:\Windows\Minidump folder, with which you can determine the cause of the blue screen (a memory dump is not always created, more details below).

o Software conflict,for example, damage to the file system, or the simplest example - two anti-virus programs were installed on the computer and, in addition, a firewall. Naturally, a problem arises with startup: one program perceives another as a virus and blocks it, the result is a blue screen when the computer boots. Or there is often a conflict between the program and the operating system, for example, many users sometimes try to install a 64-bit application on a 32-bit system.



o If there are small children at home,They probably often press the red lit button of the surge protector or the large POWER button of the system unit, after which, naturally, the computer turns off abnormally, as a result of which the structure of some system file may certainly be disrupted, which is also the reason for the appearance of a blue screen. If this happens quite often, you just need to move the filter away and disable the POWER button "Control Panel->Power Options->Power Button Action->select When the Power Button is Pressed->No Action Required". And when you click on it, your computer will turn on, but not turn off. In this case, the operating system, for example, can be brought back to life through a system restore or update in the XP installation menu. In more complex cases, the file system is damaged and has to be restored (in detail below).


o Hardware conflict or, in other words, incorrect operation of one of the computer components,for example RAM, video card or hard drive. Once for a long time I could not determine the cause of the blue screen, and most importantly, reinstalling the system did not help. I began to ask what actions had been performed recently on the computer. It turns out that the day before they added a RAM stick to the system unit, which not only operated at a different frequency from the others, but also had a different supply voltage.

o Viruses, The cause of a blue screen is quite rare.

Of course, to solve the blue screen problem on our computer, it is very good to first find out the reason for its appearance. To do this, the operating system displays the relevant information to us on a blue screen, which is basically the same, except for two small items - the name of the error and the error code.
How to decipher a blue screen error. Let's look at two cases you may have.

· A blue screen appears when the computer boots and remains on the screen for a long time, giving us the opportunity to read the name and error code.

· A blue screen appears when the computer boots for a second and disappears, and the computer then reboots again, so you and I don’t have time to read anything (more on this complex option below).

You cannot rely on deciphering error codes alone to solve the blue screen problem. The same error, for example 0x0000008E, can indicate a faulty RAM and at the same time infection with a rootkit, and another error 0x0000000A IRQL_NOT_LESS_OR_EQUAL can indicate dozens of reasons. But you shouldn’t reinstall Windows right away if a blue screen occurs, you still need to try to figure out what’s wrong...

In order to ensure that in the event of a critical error your computer does not constantly reboot and you can read the error code on a blue screen, the first thing you need to try is when you turn on the computer, press the F-8 key on the keyboard and go to the Additional boot options menu, then select the item Disable automatic reboot on system failure,

If it doesn’t help, then it would be useful for you to know this information. I want to say that the operating system is able to save information about the blue screen error in a special file called a memory dump, it will be located in the C:\Windows\Minidump folder. But to do this, you need to enable Windows debug recording. Do it right now.


On Windows XP:
Right-click My Computer, then Properties->Advanced->Startup and Recovery Options->System Failure->Turn off the Automatically restart option. Select Small memory dump (64 KB) and click OK.

.


For Windows 7 and Windows 8, 10 :
Start -> Control Panel -> System and Security -> System -> Advanced system settings -> Advanced tab -> Boot and Recovery -> Settings, uncheck Automatic restart. Select Small memory dump (128 KB) and click OK.
Let's now move on to specific examples (that I actually had to solve) for fixing the blue screen problem.
So the first option. We have logging of debugging information enabled. On the computer, after installing the newest game, the sound disappeared, after updating the audio drivers, the computer went into reboot and got a blue screen with this error. We write down the name and error code; the decoding of almost all error codes is given on the website http://bsod.oszone.net/. You can also search for information about your error code on the Internet using any search engine. Anyone has already encountered it and some kind of solution can be applied to it.
In our case, the name of the error directly indicates the system compiled file HDAudBus.sys. belongs to the Microsoft UAA Bus Driver for High Definition Audio program, a large percentage is that our blue screen is due to a problem with the system Audio Driver. Error code:
STOP: 0x00000101 (0x00000031, 0x00000000, 0x807c9120, 0x00000001)


In this case, you can try to reinstall the drivers on the sound card. What to do if there is no name of the faulty file on the blue screen. In this case, you can download the utility on Ozone– to more accurately determine the driver or file that caused the Windows BSOD blue screen. I will now tell you how to use the BlueScreenView program. The program is very simple, we launch BlueScreenView and it immediately scans the folder for a memory dump file, which, let me remind you, is located at C:\Windows\Minidump.

We select the memory dump with the left mouse in the upper window of our program and immediately look at the lower window, information about the error will certainly appear there. By the way, if you press F-8 while the program is running, our blue screen will appear in the lower window.

Microsoft has its own debugging tool, but I would say the BlueScreenView utility works simpler, and the result is no worse.
You may ask, our computer won’t boot, how can we reinstall the audio drivers? First, you need to try to roll back a certain period of time using system restore points, this can be done in safe mode or in the Windows 7 troubleshooting menu (when loading F-8) or from the seven recovery disk. To remove the problematic driver in case of a blue screen, you can try to enter safe mode with command line support and type the command devmgmt.msc and you will be taken to the device manager.

After removing the problematic driver, you need to install updated versions of drivers, preferably taken from the official websites of device manufacturers. Or vice versa, install an old and stable driver.

Now let's move on to a more complex issue. What to do if a blue screen appears for a second and it is not possible to read the name and error code?



Be aware that if you are dealing with someone else's computer, you will often not be able to see the error code; a blue screen will appear for a second when you turn on the computer and disappear. Since not everyone unchecks the option Disable automatic reboot when the system fails. Now you know what to do so that the blue screen remains on the monitor and the computer does not immediately reboot, you could read it above.

In this situation, do not hesitate to ask on various forums, and remember particularly interesting cases. If you even know the error code, but you can’t fix the situation, just talk to people, ask what programs or drivers were installed last before the blue screen appeared. What were the last actions performed on the computer?
What else can you do if your Windows shows you a blue screen? Let's take an interesting case from our reader, especially since I had to solve a similar problem very often.
Real examples of eliminating blue screens in the Windows XP, Windows 7 and Windows 8 operating systems

Our computer at work broke down, the system

Windows XP, Windows 7 And Windows 8It reboots regularly, the screen is blue, appears for a second, the error cannot be read, although it shouldn’t be like this, since I unchecked the Perform automatic reboot option (see information above). There is a lot of important data on the computer, they all appeared on the computer within the last few hours and everything is on the disk (C:), on the desktop, everything needs to be obtained at all costs, and then you can restore the system’s functionality, for example, simply restore it’s from a backup that was made last night, but that’s if all else fails.

I opened the system unit - everything was clean, not a speck of dust, changed the RAM, then the video card, it didn’t help. I think let me boot the computer from the recovery disk (I always have two disks with me, 32-bit and 64-bit), maybe I’ll be able to get to system recovery. Well, I booted with sin in half from the Windows 7 recovery disk, but I couldn’t find a single system



We write notepad , a notepad opens, then File and Open, the Computer window appears, I open it, I think now I’ll go to the drive (C:) on the desktop, copy the necessary files to the flash drive and reinstall the system, I look, but there’s no drive (C:). There is a disk (D:), but there is no partition on which Windows 7 is installed, and therefore there are no necessary files located on the desktop C:\Documents and Settings\Username\Desktop.

I booted from a simple Live CD and the same thing happened there, there was no drive (C:).
I boot into the Acronis Disk Director 11 program, my drive (C:) is visible and the data on it is all intact, but nothing can be done with it, during any operation with the partition, Acronis immediately gives the error The file system is damaged!


There was nothing to do, I decided to remove the hard drive and connect the hard drive to another computer with the Windows 8 operating system installed.

The CHKDSK hard disk checking utility existing in Windows 8 or 7 immediately detected a problematic disk with a broken file system and began checking it for errors in five stages: checking files, checking indexes, checking security descriptors, checking data in files and checking free space. space!
I had to wait three hours, then I rebooted and my system booted safely, and the missing partition of the connected hard drive also became accessible. In general, friends, this is the first sign that the hard drive will soon become unusable and needs to be checked with special programs, for bad sectors and Bad blocks (failed or bad sectors). If everything is more or less successful, in order to use such a hard drive, ideally completely format it and reinstall the operating system on it.

Friends, when your operating system does not boot due to errors on your hard drive, you do not have to remove it to check with the Chkdsk utility; you can boot your computer from the Windows 7 installation disk or recovery disk, then enter the recovery environment, select command line, then enter the command:
chkdsk c: / f, which means run a check of the system disk (C:) with the parameters /f - checks for file system errors on the disk and corrects them. Details in our article: Chkdsk program.

Another example: an old friend of mine spent a long time looking for the cause of a blue screen on one computer. A newly installed operating system, with native drivers installed on all devices, after 5-10 minutes of running any active application (for example, a game), it went to a blue screen with the Stop error: 0x00000019. Tests were carried out on almost all components, including the Mem test program; the 512 MB RAM was successfully tested, which ultimately turned out to be the culprit. The fact is that on a computer with a relatively weak configuration, there was a powerful gig video card, and only 512 MB of RAM. He replaced the 512 MB RAM stick with a 1 GB one and the blue screen stopped appearing, but the old RAM stick still works on another computer with an integrated video card.

· My friends bought a computer, two years passed and they periodically began to experience a blue screen when playing games. We decided to reinstall the system. We reinstalled and started installing drivers on all devices; when installing the driver on the video card, the system went into a blue screen. Updating the driver on the official website did not help, the problem was solved only by replacing the video card. By the way, on another computer, this video card behaved the same way.
· Exactly the same case happened with a network card installed as an expansion card in the PCI slot. We went through all the possible and impossible drivers, when installing the driver, Windows 8 showed a blue screen with an error and immediately went into reboot, preventing the name and error code from being read. The network card was replaced and everything started working fine.

· Sometimes people spend a long time looking for the cause of the blue screen, reinstalling the system and drivers, but the problem is simply overheating of the processor; once you remove the side wall of the system unit, look at the dust cap on the processor cooler, and everything will become clear.

· Overclocking the processor, also often the cause of a blue screen, can be treated by resetting the BIOS settings.

· Once, friends, they really asked me to save the Windows 8 system from a blue screen, they didn’t limit me in time, they gave me the whole day. It was not possible to find out the error code; the operating system was rebooting all the time. First of all, just in case, I made a backup of the faulty system, namely the system partition-drive (C:). If I can’t fix the problem, I’ll deploy a backup and give the computer back without changes, maybe someone else can do it.

I tried almost everything that can be done in this case, the last thing I tried was this method - I replaced all the registry files SAM, SEKURITY, SOFTWARE, DEFAULT, SYSTEM from the C:\Windows\System32\config folder with the same files from the C folder :\Windows\System32\config\RegBack, in it, every 10 days the Task Scheduler creates a backup copy of registry keys - even if you have System Restore disabled and Windows 8 boots safely.

Greetings, dear readers! The Blue Screen of Death is an error that sooner or later encounters every user who has a Windows operating system installed on their computer. When this error appears, some users begin to panic, not knowing what to do.

The solution for a short period of time is to reboot the system. And if the system does not do this automatically, then this can be done manually by pressing the “Reset” button on the personal computer case or holding the “Power” button on the laptop keyboard and then turning it on again.

It is important to understand that the appearance of a blue screen of death is a symptom of a conflict or malfunction of a particular application and your primary task is to immediately eliminate the blue screen of death error.

The first step is to understand what exactly happened and where the error came from. To do this, you need to briefly understand the architecture of the operating system. In-depth knowledge of this topic is not required. All you need to know is that code runs in two main modes: user mode and kernel mode.

The user mode is the most simplified and represents the processing of simple user applications: office programs, browsers, standard applications and others. And in kernel mode, the work of drivers and the operating system is performed. This distinction is very important. After all, look, if the browser malfunctions, it will not affect the operation of the entire system as a whole, but the application will simply crash. You just need to force close the application and continue working.

Well, with kernel mode the situation is more serious, because in this case an error in the operation of the driver can affect the operation of the entire system, in the event of which the blue screen of death appears.

A blue screen of death appears, what should I do?

So, the appearance of a blue screen of death is the so-called system protection in the case when the code is processed incorrectly. In this case, a blue screen is displayed on the monitor display and all data is not saved for the safety of the system in the future. And as mentioned earlier, the blue screen itself contains all the necessary information to analyze it and understand the essence of the problem.

If the computer restarts automatically, the user does not have enough time to read the information contained on it, let alone analyze it. In this case, after the system boots, you need to right-click on the “My Computer” icon and select “Properties”. The same action can be replaced with the hotkey combination “Win+Pause”.

If the Windows 7 operating system is installed, then in the left menu you need to go to the “Advanced system settings” menu.

Then you need to select the “Advanced” tab and in the “Boot and Recovery” field click the “Options” button.

Here you need to uncheck the “Perform automatic reboot” checkbox in the “System failure” field. After completing these steps, you need to save all changes.

In the future, when the blue screen of death appears, an automatic reboot will not appear and it will be possible to analyze the essence of the system conflict.

Reading Blue Screen of Death

Below is a screenshot of the blue screen of death, let's together try to understand and read the error that has arisen.

The top line of the screen provides a message about what exactly happened. In our case it sounds something like this: “A problem was detected and the windows have been closed to prevent damage to the computer.”

The second paragraph provides information about the error itself: “The problem is caused by the following file – SPCMDCON.SYS”

The system describes what exactly happened, but this information is not always presented because the system does not always understand the error.

The third paragraph provides the name of the error. This name can be saved. It may come in handy in the future. What follows is a large text that contains recommendations for resolving the error.

The most important information was also presented there: the hexadecimal error code, it is important to save it, it will definitely come in handy. Here, in parentheses after the error code, the error parameters are presented. Below is information about the file that caused the error and its address. Information about the file and error address is not always presented on the blue screen of death, but if it is there, it significantly helps to solve the problem faster.

So, you need to enter the received error name and error code into the search bar of search engines to find information about the system failure that occurred.

There are more than a hundred such errors, so it makes no sense to describe each one. It is enough to understand that all errors can be divided into groups. I suggest you move on to the next point.

Types of Errors Causing Blue Screen of Death

The majority of problems (about 70 percent) related to system operation are errors within the driver. They can be caused by installing inappropriate drivers, or conflicting drivers with each other, as well as incorrectly installed updates.

In the same category you can add drivers that conflict with the operating system, for example, you connected a printer to your computer, downloaded the drivers and successfully installed them. Your printer prints without any problems, but it has become noticeable that the operating system behaves strangely, namely, the computer spontaneously turns off, various errors appear, even the appearance of a blue screen of death.

Also, the error may appear as a result of overheating of devices inside a personal computer or simply a conflict between devices, as well as a conflict of components with the operating system. Not all components can work fully with each other. This in turn can cause the operating system to slow down. In one of my previous articles I already wrote about this problem, be sure to read:

It is also common (about 10 percent) for the device itself to fail. Failure of the hard drive, RAM, video card and other components.

It should also be noted that incorrect BIOS settings, insufficient free space on the hard drive, virus infection, as well as overclocking the processor and RAM. These errors account for about 15 percent of system errors. In my article about BIOS, I talked about the main nuances, read here:

Less than 5 percent of errors are code errors in the Windows operating system itself. Despite the fact that the company is constantly working to resolve this issue, they still cannot eliminate all the errors.

Solving and preventing problems that cause the Blue Screen of Death

After receiving the code and name of the error, you should search through a search engine for a recipe to eliminate it. But it is worth noting that most problems can be resolved using the methods presented below.

Checking free space on hard drives. If there is less than 10 percent free space on the hard drive, then it should be unloaded so that the system can work more freely and more stably.

It is recommended to leave more than 20 percent free disk space. Thus, the system will copy and update files faster, and the disk will overheat much less. Another solution to speed up the system is to divide the hard drive into several sectors. This way you can separate system files and office files.

It is worth periodically checking the hard drive for bad sectors. Standard applications are suitable for this. Also, do not forget about defragmenting your hard drive. Here's an article for you as an example:

Scanning the operating system for viruses and then removing or treating them. An antivirus product must be installed on your computer, which will be constantly updated. It is advisable to purchase a non-free antivirus. Such programs are more reliable and update faster. The antivirus must have FireWall so as not to pick up unnecessary files from the Internet. It is also necessary to scan all removable media.

Installing the latest operating system updates. The company cares about the users using their product, so it tries to solve all possible problems at the moment with each update. This is why you need to constantly update your system.

If the error appeared after updating the driver, then it is better to roll it back to an older version. But at the same time, you must first have configured system backup, either using standard applications included in the Microsoft product or using third-party proven programs. By the way, I plan to tell you about one of these programs in one of them. You will understand how important it is to set up backup on your computer.

What else can you add? Of course, an error when running a program can be solved by simply deleting it in the operating system control panel console. Running the “Last Known Good Configuration” when booting the Windows system also helps.

If the error appears as a result of installing a new device, then you should check the driver or device itself for compatibility with an already assembled computer or previously installed drivers, as well as with the operating system itself. In this case, I would advise you to download drivers from the official website of the device manufacturer.

If the BIOS settings are incorrect, it can cause big problems. Therefore, the appearance of a blue screen of death in this case is practically a gift, because if the user is inexperienced in this matter, the problems can be much more complex. The solution may be to reset the settings to factory settings. But the basic principle when working with BIOS should be the doctors’ slogan “Do no harm.” Therefore, if in the situation that has arisen it is not clear to you what exactly this setting is, it is best not to touch it.

Also, the error can be caused by faulty RAM. It is recommended to periodically test it for problems, for example, with the Memtest program. You can also read my article:

If the bar itself is damaged, then it should be replaced. If several such memory modules are installed, then it is worth removing the damaged stick. Again, this may also solve the problem.

Overheating of the computer itself should not be ignored. It is necessary to constantly monitor it and remove dust from the case. Periodically lubricate the necessary parts, add paste to the processor and video card. It is best to use branded coolers, or so-called boxed processors, which already come with a cooler. Be sure to read the article:

Checking that all cables are correctly connected to the computer. Each cable is equipped with protection against incorrect connection, and connecting it to a different port is a problematic task, but again, it’s worth checking this just in case.

The last step, if all the proposed options do not help, is to reinstall the operating system. Of course, it is best to use a licensed disk with the system. As you know, it is the use of assemblies with an additional software package that leads to various failures.

Concluding today’s post entitled – “ ? I would like to note that it is a licensed operating system and various reliable and proven application software packages that will guarantee that updates for such a system will be installed without any problems and will reliably protect your computer from the appearance of the blue screen of death.

Well, that's all for me. If you have any questions, suggestions or wishes, I will be glad to hear in the comments and if you have not yet subscribed to my newsletter, I recommend that you do so right now.

Blue screen is a very pressing problem that hundreds of users are struggling with. Why does a blue screen appear and how to solve this problem?

A blue screen often appears when you use non-licensed software, so if such a problem already exists, then think about purchasing licensed software. On licensed systems, a blue screen will never appear. What should you do if you don’t have the money to buy expensive software, but the blue screen still haunts you?


It is also called BSOD or STOP error. It is in vain that many people slander Bill Gates that he came up with a crooked operating system that constantly produces an error in the form of a blue screen with different configurations. If it weren't for the blue screen, many computers would lose a lot of important information. A blue screen refers to hardware errors, in other words, the problem may be in the hardware or their drivers. If the problem is not corrected in a timely manner, it may affect the operation of your computer and the integrity of the spare parts.

- This is not a widespread problem, but most likely a defensive reaction of Windows. When the system does not find the optimal solution to the problem, then for insurance, a blue screen is turned on, which shows all the detailed information about the error and says what further actions need to be taken to solve it. Most often, a blue screen appears when some hardware in the computer malfunctions. The reason may be RAM or hard drive, video card or power supply and others. BSOD can appear due to pirated software, non-original drivers, and any other programs that you downloaded from the Internet and installed on your computer.

I want to please you that soon the blue screen will disappear altogether, since Windows 7 is one of the last operating systems where it can appear. Don't get too excited because other Microsoft products will have black screens instead of blue ones. By and large, this problem does not solve, so it is worth understanding well how to deal with it and what it is.

I think everyone already knows what a blue screen looks like. I am sure that most users do not know how to solve this problem. It happens that a blue screen appears for a couple of seconds, and then the computer immediately restarts. Often the PC may reboot on its own after a blue screen appears. Many people solve this problem by reinstalling the system, but as practice shows, this is far from the best option and it does not always help solve the problem.

You can read the error very simply. You need to press and hold the F8 key as soon as the computer restarts. Then select “disable automatic reboot” from the menu list. After restarting the computer, you should again see a blue screen that will not go away. Carefully write down everything you see on a piece of paper or take a photo of the monitor screen with your camera. It is very important to rewrite the last line, which begins with the words STOP. What needs to be done next?

First you need to perform a number of standard simple steps, which often help fix the problem very quickly. Determine whether your problem is software or hardware. This can be done very simply, you need to take a Live-CD, every system administrator or computer technician should have one. If this is a hardware error, then even with a Live-CD you will still get a blue screen.

Next, you need to turn off the computer and turn it on after a while. If nothing changes anyway, then think carefully about what you recently installed on your computer and changed some components. Often new devices cause this error because they conflict with Windows. Try to put everything back in its place and check again. If the system boots and BSOD appears, but not as often as before, then you need to try updating the system through the official Microsoft website.

A blue screen can also appear when the power supply is very low. Check your voltage. If you don’t know how to do this yourself, then it’s better to call an electrician, because it can be life-threatening. Test your RAM with Memtest. The check lasts a very long time, on average from 6-9 hours, but it will accurately provide all the information about the state of your memory. If the RAM is broken, then it is better to replace it. This is often the cause of blue screens.

Check your hard drive. I recommend using the MHDD program. You will find all these programs on the Live-CD. If everything is fine here, then go to the BIOS and reset the settings to default. Check which BIOS version you are using, if there is a newer one, update it.

In conclusion, I want to give a little hint. There are many sites on the Internet that have a complete explanation of any BSOD error. It is enough to know the error code that begins with 0x000...., after which you will receive recommendations that will help fix the problem. In any case, diagnosing your equipment will not harm.

Blue screen of death, also known as BSOD and blue screen of death, is Windows’ reaction to critical errors in the computer’s operation. White writing on a blue background suddenly appears on the screen, after which the device usually reboots, freezes, or turns off.

After restarting, the system works fine for some time. But then, if the error is not resolved, the BSOD appears again.

Sometimes this condition is caused by errors in drivers or failure of computer hardware. The reasons may also be a failure of system settings, viruses, or even installed programs.


What to do if a blue screen of death appears

Special services built into the operating system can help you.

If you have Windows 10, go to Start → Settings (gear) → Update & Security → Troubleshoot. Scroll to the bottom of the list of available services and select Blue Screen. Click “Run the troubleshooter” and follow the system prompts.

If you have an older version of the OS or the tool mentioned above did not work, open the Windows Control Panel and go to the Security and Service Center. In some versions of the OS, this path may look like this: “Control Panel” → “System and Security” → “Action Center”.

Expand the Maintenance tab and see if it shows suggestions for solving Windows problems. If yes, use the suggested tips.

If all else fails, move on to the next step.

The appearance of a blue screen of death can have hundreds of different reasons and each has its own solutions. Once you find out the cause of BSOD on your computer, you can find the best way to fix the problem.

On the Death Screen, Windows displays the error code that caused it. It can appear as a series of numbers and letters (0x0000000F) or a combination of various words written in uppercase and often connected by underscores (SPIN_LOCK_ALREADY_OWNED).

You need to enter the error code in a search engine and thus find individual instructions for fixing it. There may even be a special QR code on the blue screen. By scanning it through your mobile device, you will be taken to the Microsoft website with an interactive assistant to solve the problem.

If the computer restarts immediately after the blue screen appears and you do not have time to write down the error code, disable automatic restart. To do this, right-click on the “This PC” icon and select “Properties” → “Advanced system settings”. In the window that opens, go to the “Advanced” tab, click “Options” and uncheck the “Perform automatic restart” checkbox.

If you do not want to look for the necessary instructions and delve into it, or the solution found on the Internet does not help, use the methods listed below.

3. Try simple universal measures

These general measures affect many system parameters and help restore normal operation. They can also fix errors that lead to the blue screen of death.

  1. In System Settings, go to Windows Update and check for updates. If they are available, install them.
  2. Check the system using .
  3. Update your drivers. You can go to your computer manufacturer's website and download all the drivers for installation yourself. But you can also use free services like

Many users get scared when they see a blue screen on their monitor because they have heard a lot about it, but do not always understand what it is. First, you should understand the terminology, since a blue screen in Windows can appear for various reasons.

So, when loading the computer, if you press the Del button, the BIOS panel (menu on a blue background) may appear, intended for setting up the system; in order to remove it, just press the Escape key. Also, during boot, a blue screen with changing percentages may appear, which means that the system is being checked for errors, most often it occurs due to improper shutdown of the PC. Actually, these cases do not pose a danger and there is no point in discussing them further.

Now, it’s worth mentioning separately about the blue screen, which appears due to errors, but not critical ones. So, when the PC boots, a notification may appear on a blue background indicating that a device is not connected. You should read the message carefully to determine what the problem is. Most often it appears in cases where the wired keyboard is disconnected from the system unit or its plug is simply not inserted tightly enough into the socket.

In such a situation, we simply check the reliability of the connection - if the plug is pulled out or inserted loosely, return it to its place and reboot the PC. If you check and find that the plug is fine, try a different keyboard and reboot again. Well, now let’s move on to that very “Blue Screen of Death” or BSOD. If the computer restarts automatically after the Blue Screen of Death appears, this is not very good, since it does not allow you to analyze the error.

In this regard, you must first disable automatic reboot. This is easy to do through the menu - in the “My Computer” context menu, select the “Properties/Advanced/Boot and Recovery/Settings” tab and uncheck “Restart automatically”. Now, after the Blue Screen of Death occurs, we will receive the necessary information that will allow us to troubleshoot problems causing a critical error.

If the system does not reboot automatically after a BSOD occurs, do not panic. The first thing you need to do is read the message on the screen, at the very bottom there will be a “Technical Information” section, which will indicate the reason for stopping work. The error is indicated by approximately the following number: 0x000000xxx; you need to rewrite this line on a piece of paper.

That's it, now we just restart the computer using the Reset key, or, as a last resort, disconnect it from the power supply (however, this should only be done if other methods did not work). Since most often the Blue Screen of Death appears as a result of incorrect installation of updates or conflicts in software, we should find out what specific software caused the error. This is why we wrote down the error number earlier.

We enter this number into the search and read what experts can advise. Also, in some cases, a more detailed analysis of the error that has occurred may be required; there is a special program for this - BlueScreenView. After launching it, you will be able to get more detailed information about which driver caused the Blue Screen of Death to appear. We again enter all the information received into the search and determine what needs to be done to troubleshoot the problem.