What to do if the Play Store displays an error message. How to resolve Google Play errors when installing and updating applications What does error 504 mean in the Play Store

Have you encountered any errors that pop up when installing or updating applications on Google Play? Nothing, it's just a matter of time! If you one day encounter unforeseen difficulties, do not give up. Check out our guide to dealing with common mistakes!

No one guarantees that the recommendations will help get rid of installation problems. Moreover, unconscious actions can harm both your smartphone and the personal data stored in it. I strongly recommend not to go into the water without knowing the ford. Although, by and large, you won’t have to do anything “criminal”. Go.

error 491 - error 491

Delete your Google account. To do this, go to your smartphone's settings, scroll to accounts (accounts), log into your Google profile and delete it. Restart your smartphone and connect your account again. Next, go to settings, enter the applications menu, click on the “All” tab, find “Google Play Services”, then click “Clear data” and “Stop”.

error 498 - error 498

The problem is due to the device cache being full. Remove unnecessary applications and files. Restart your smartphone in Recovery mode - press the Volume Down and Home keys simultaneously (on most Samsung devices) or the Volume Down and Power keys (on most other devices). This mode offers a number of options. Select "W" ipe cache partition" using the sound control keys and confirm the action by pressing the power key.

error 919 - error 919

Solution 1: There is no free space on your smartphone. Get rid of unnecessary music, videos and voluminous applications.
Solution 2: Change your APN settings.

error 413 - error 413

If you are using a proxy server, be aware that this may cause problems with the Google Play Store.

Go to settings, enter the applications menu, click on the “All” tab, find “Google Play Services”, then click “Clear data” and “Stop”. Do the same steps for the Google Play Store application and clear your Internet browser cache.

error 923 - error 923

Delete your Google account and get rid of unnecessary apps that are cluttering up your free space. Next, reboot your phone in R mode ecovery. Select “Wipe cache partition” and boot your device as usual. Don't worry, your personal data will not be deleted. Set up your Google account again.

error 921 - error 921

Try deleting the Google Play Store app cache. If this maneuver does not work, delete all Google Play Store application data, but keep in mind that this action will delete all previously configured settings. As a last resort, delete your Google account, restart your device and connect it again.

error 403 - error 403

This error is usually associated with using two Google accounts to purchase apps on the same device.

Connect to Google Play Store with the correct account. Remove the problematic application. Try installing the application again by clicking the "Buy" button.

error 492 - error 492

Go to settings, enter the applications menu, click on the “All” tab, find “Google Play Services”, then click “Clear data” and “Stop”. Do the same steps for the Google Play Store application. If the problem persists, remove dalvik cache. This feature is available in Recovery mode if you have ROOT rights. If you do not have superuser rights, you must perform a data wipe/factory reset. This option is available to everyone in the same Recovery mode. Be careful, this action will clear all your data on your smartphone; you must first save a backup copy of the information.

error 927 - error 927

Just wait a couple of minutes for Google Play Store to complete the update process. If the problem persists, go to settings, enter the applications menu, click on the “All” tab, find “Google Play Services”, then click “Clear data” and “Stop”. Do the same steps for the Google Play Store application.

error 101 - error 101

Simply deleting unnecessary applications should help. Otherwise, clear your Google Play Store data, delete your Google account, and sign in again.

error 481 - error 481

Delete your current Google account and use another one.

error 911 - error 911

Solution 1: Clear Google Play Store data. Go to settings, enter the applications menu, click on the “All” tab, find “Google Play Store”, then click “Stop”, “Clear data” and “Clear cache”.

Solution 2: If you are using a WiFi connection that requires you to log in to a web page, the authentication option is likely exhausted. Login to APN using your mobile browser again. Open Google Play Store and run the app update again. If this doesn't help, the problem lies with the WiFi network itself.

Solution 3: Simply connect to a different WiFi network and run the update.

Method 4: Use a cellular network to update instead of WiFi. But use this method only to update small games and applications. Major upgrades can put a dent in your pocket.

error 920 - error 920

Solution 1: Turn off WiFi. Turn on WiFi. Launch Google Play Store and start installing or updating the application.

Solution 2: Delete your Google account. Reboot your phone and log in again. Alternatively, you can add another Google account, open the app store and download the app.

Solution 3: Go to settings, enter the applications menu, click on the “All” tab, find “Google Play Store”, remove updates, click “Clear data” and “Clear cache”, restart your smartphone. Open Market and install applications.

error 941 - error 941

Go to settings, go to the applications menu, click on the “All” tab, find “Google Play Store”, click “Stop”, “Clear data” and “Clear cache”. Also clear the cache and delete the Download Manager data. Open Market and try updating. If the problem persists, additionally try uninstalling Google Play Store updates.

error 504 - error 504

oogle service framework."

error 495 - error 495

Solution 1: Go to settings, go to the applications menu, click on the “All” tab, find “Google Play Store”, click on “Clear data” and “Clear cache”. Repeat for "G" oogle service framework." Try installing updates. If the error still appears, try uninstalling Google Play Store updates first.

Solution 2: Delete your Google account. Stop, delete data and cache for Google Play Store, G oogle service framework and Download Manager. Add your Google account and restart your smartphone.

error rh01 - error rh01

Solution 1: Go to settings, go to the applications menu, click on the “All” tab, find “Google Play Store”, click on “Clear data” and “Clear cache”. Repeat for "G" oogle service framework." Try installing updates.

Solution 2: Delete your Google account. Stop, delete data and cache for Google Play Store, Google service framework and Download Manager. Add your Google account and restart your smartphone.

error rpc:s-5:aec-0 - error rpc:s-5:aec-0

Solution 1: Go to settings, go to the applications menu, click on the “All” tab, find “Google Play Store”, click “Uninstall updates” and “Clear cache”. Clear cache and data for Google service framework and Download Manager. Try installing updates.

Solution 2: Delete your Google account. Stop, delete data and cache for Google Play Store, G oogle service framework and Download Manager. Add your Google account and restart your smartphone.

error -24 - error -24

Solution 1 (necessary). Install a file manager, for example, ROOT Manager. In your internal storage, navigate to the android/data/com.whatsapp folder and delete it. Install whatsapp from Google Play Store.

Solution 2: Install Cleanmaster. Remove Whatsapp. Remove residual files with Cleanmaster.

Solution 3: Back up the apps and data stored on your smartphone and reset your device to factory settings.

package file invalid

Solution 1: Find the app in your device settings and clear its cache and data.

Solution 2: Install the app using the Google Play Store web interface.

Solution 3: Turn off WiFi and install updates using mobile data.

Solution 4: Delete cache and data from Google Play Store and Google service framework. Try updating. If it doesn't work, delete your Google account. Restart your smartphone and sign in again to your Google account.

installation unsuccessful error

Solution 1: Uninstall the application and reinstall it.

Solution 2: Clear Google Play Store cache.

Solution 3: Uninstall Google Play Store updates.

Solution 4: Disconnect your SD card before installing the app.

Solution 5: Delete the .android_secure folder

error rpc:aec:0]

Delete your Google account. Delete all synced accounts. Clear Google Play Store data. Restart your smartphone.

RPC:S-3

Delete your Google account. Add it again or connect another profile.

What application installation errors have you encountered on Google Play? Can you suggest alternative ways to solve problems? Buying an iPhone doesn't count!

Search engines are overflowing with requests about errors in working with the Play Market. They arise quite often, and most of them have a simple solution, which few people know about, because there is no officially provided information on this topic. Errors 501, 504, 505 and 506 occur when downloading, installing and updating applications.

The first and very common is the 501 error. It mainly occurs when downloading YouTube or Google Play Movie & TV applications.

Error 501 occurs for various reasons. The most common are:

Error 504

Error 504 often occurs when loading Instagram. And that's all that is known for sure at the moment. The point is the aforementioned lack of official explanations of error codes.

But this does not mean that there is no solution to these problems. In case of a 504 error, all you need to do is clear the cache and delete Google Play Store data.

To clear the cache and data:

Repeat this algorithm for Google Service Framework. If this does not work, delete your Google account and repeat the steps, including “Download Manager” in the list for deleting data and cache.

Video: error 504 and how to fix it

Error 505

This code means that an attempt is being made to install an already installed program. Some applications are invisible to the Play Market, so they cannot be uninstalled, but they cannot be reinstalled either.

Such cases are common on devices with version 5.0 of Android installed, when trying to install an application created with Adobe Air. Such applications have their own icons, which for unknown reasons are lost from visibility.

The solution here is to restore and reset to factory settings, which will definitely get rid of the problem. It is also recommended to clear the cache and data, as is the case with the 504 error.

Resetting factory settings is quite simple. You just need to select “Restore and reset” phone settings. But remember that after the reset, all data will be permanently deleted, so do not forget to back up your data.

Error 506

Even less is known about error 506 than about error code 504. It will most likely be successfully solved by the universal method of deleting cache and data in the Play Market, Google Play Services, Google Services Framework and Google Open Services Framework. After this, it is recommended to restart your device and download the application again. Deleting your Google account may also help.

If this does not help, there may be a problem with the memory settings:

Video: universal ways to fix errors in the Play Market

Do not rush to use methods such as resetting settings or flashing your mobile device without trying universal and simpler methods. Remember, even in the most difficult situations there is a way out.

Can't download the game from the Play Store? Even it is not perfect and is not immune from malfunctions. The failure message contains only some numbers; the reasons for the error are usually not indicated. The most common error codes that appear are:

All owners of an Android smartphone may experience a problem while downloading or installing a program, application or game from the play market. The error can also appear simply when logging into Google Play. Why is this happening?

Crashes are most often associated with program updates. Also, the reason may be in the cache, data or Google account.

The same recommendations apply to all failures on how to resolve them. You need to either clear the data and cache of the play market, or re-create your account. You can also reinstall the Play Store. And if you have root rights, you can try to intervene mechanically using a file manager.

How to clear Play Store cache

How to clear Play Store data

If the error appears again after clearing the cache, try deleting the Play Store data. This is done like this:

How to delete and recreate a Google account

Clearing the cache and deleting data should fix the problem. If she still hasn’t decided, there is another way. Try deleting your Google account from your phone. Then restart your device and create a new one.

After that, try downloading the application again.

How to reinstall Google Play Store

Using the File Manager

To use this method, you must be rooted. Also this method Not recommended For non-advanced Android system users: if you mistakenly or intentionally delete important system files, your phone will stop working.

Still can't install the program? For some errors, simply reconnecting the Internet (the problem may be a bad connection) or rebooting the device helps.

If the methods described above did not fix the problem, contact support or a service center.

Almost all Android users have at least once encountered the fact that when they try to download an application or simply launch the Play Market, an error appears under some number. In this article, we will look at solutions to almost all errors that you can find in the Play Market.

Error without number. If when an error pops up, its serial number is not written, then this is almost certainly a problem with Google Play Services. There are four ways to solve it, depending on the cause of the error.
The first thing you need to do is go to the “Application Manager”, find “Google Play Services” there and erase the application cache, going down a little.

If the cache clearing error does not go away, then uninstall the application and install it again. If this also does not help, then find the Google Services Framework application in the Manager and clear the cache.

If all else fails, then most likely your date and time are simply wrong, so the services cannot synchronize. Set the current date and time - everything should work.

Error 24 when installing the application on Android. This error occurs during re-installation. Installed files overlap with already installed ones, and an error occurs. To solve it, you will have to install an additional application to obtain root rights. It's called Root Explorer and is distributed free of charge through the Play Market. In the application, you need to go to the Data section and delete the old files that you are going to replace.

Error 101. This is one of the easiest problems to solve. Appears when there is insufficient memory to install the application. All you need to do is erase unnecessary files from the device’s memory so that there is enough space for the new application.

Error 194. This error occurred on older versions of the Play Market. But about a year ago a version was released where this error was fixed, so you just need to update the Play Market to at least version 5.9.12 or higher.

Error 403 access denied how to fix. An error appears when purchasing goods on the Play Market if you log into it from several accounts at once. To fix it, you need to log in from your main account, delete the purchased application and install it again. Error 403 play market in Crimea occurs for everyone due to Google sanctions of February 1. How to fix? Use a VPN or anonymizer when accessing the play market.

Error 413. Occurs when an application uses proxies that block application updates. You can remove this error by clearing the Google services cache.

Error 481. Occurs as a result of an account failure. To solve this problem, you need to go to accounts(s) as shown in the screenshots and delete your account. Then reboot the device and create a new one.

Error 491 when downloading from the market. This problem appears when the application cannot be installed or updated. The solution is simple. You need to clear the cache and Google Play Services data, reboot your device and re-create your account.

Error 492 in the play market it says that there is a problem with Dalvik (a virtual device for reading the Java language). To fix the problem, try deleting the Google Play and Play Market cache. If the error does not disappear, there is no way out, you will have to reset to factory settings.

Error 495 in the Play Market occurs as a result of failures in Play Market and Service Framework applications. To resolve the error, you should reset the cache of these applications and, if this does not help, delete your account.

Error 498 appears when your cache is full, so downloading from the Play Market is interrupted. To fix the error, delete the cache of unnecessary files that take up a lot of space. Hint: social networks (VK, Facebook) usually take up the most space with saved music.

Error 504 in play market. This is a copy of error 495 - the same problem and the same solution.

Error 911 indicates various problems with Wi-Fi network authentication. The first thing you need to do is erase the cache and clear the Play Market data. Then try connecting to another available Wi-Fi and continue the installation via mobile networks.

Error 919 simple means that the device has run out of memory. You just need to erase unnecessary music, videos, photos, applications and continue normal work.

Error 920 in the play market occurs due to problems with the Wi-Fi connection. To solve it, you just need to reconnect. If this does not help, then delete your Google account and restart your device. Also try clearing cache and Google services data.

Error 921 It pops up in the play market due to application installation being blocked. To remove the error, clear the Play Market and Google Service Framework cache. Then turn off and on the device.

Error 926. This is another server error similar to the previous one. Clear the cache of service applications and restart the phone.

Error 927 appears in the Play Market because you are trying to download or update the application while the Play Market itself is updating. Just wait until the update finishes.

Error 941 (942). Two identical errors that occur when there is a problem with the Play Market. To fix this, clear your cache, erase your Play Market data, and re-create your account to be safe.

Epilogue.
If you find any other error in the Play Market that is not reflected in this list, then simply clear the cache and data from Google services; create a new account. As practice shows, this method works in 80% of all errors.

When using your Android device, you have probably installed applications from the Google Play Market more than once and may have encountered error messages that appear when downloading or installing applications.

Select play market error code:

Most often, the error message contains only some numbers, without indicating the reasons for the occurrence of this error. So we can only guess what caused this error, especially since Google does not provide official help information on this topic. Let's look at some errors and possible solutions for them, based on the experience of users of the English-language forum xda-developers.

Play Market error 495

Error when downloading or updating the application from the Play Store.

Clear Google Play Store data - Settings > Applications > All tab > Google Play Store > Erase data. Do the same with Google Services Framework. Delete your google account (Settings > Accounts > Google > select and delete your account), restart your device, add your account again.

Play Market error 941

Typically, this error occurs during the application update process.

Go to Settings > Applications > All tab > Google Play Market > Erase data. Return to applications, find “Download Manager” and clear the data as well. After that, try downloading the application again.

Play Market error 504

The application cannot be loaded due to this error.

Most often, as in the previous case, clearing data for the Google Play Store and Google Services Framework helps.

Play Market error 491

Delete your Google account, to do this, go to Settings > Accounts > Google > select and delete your account. Reboot your Android device and add your account again.
Next, Settings > Applications > scroll to the “All” tab > look for Google Play Services > click “Erase data”, and then “Stop”.

Play Market error 498

Your device's cache is full. Delete unnecessary applications (Settings > Applications > select the one you need > “Delete”) and files on the internal memory. Especially those that take up a lot of space.

You can also clear the cache in Recovery mode (if it is installed on your device). In this case, boot into Recovery mode and select “wipe cache partition”.

Play Market error 919

The application downloads but does not open.

You have too little space left on your internal memory. Remove all unnecessary data: large applications, videos, music and other files.

Play Market error 413

Applications and updates cannot be downloaded.

Go to Settings > Applications > All tab > Google Play Services > Erase data, Stop. We do the same for the Google Play Store application and clear the cache of your Internet browser.

This error may occur if you are using a prosky server.

Play Market error 921

Can't download the app.

Try deleting the Google Play Store app cache. If it doesn’t work, clear all Play Store data (Settings > Applications > All tab > Google Play Store > Erase data). But keep in mind that this will delete all the app settings you have made before.

If this does not help, then delete your Google account, restart your device and add your account again.

Play Market error 403

The application could not be loaded.

Option No. 1 - You are in Crimea, where since February 1, Google has blocked downloading and updating applications from the Play Store. In this case, you should use one of the applications that provides access to virtual private networks (VPN). For example, Hotspot Shield VPN (can be downloaded from Ynadex Store).

Option No. 2 - use several accounts at once on one device to purchase applications. Log in to the Play Store using another account and download again.

Play Market error 923

The application cannot be loaded.

Remove your Google account from the device, delete all unnecessary files and applications, if Recovery is installed, make a “wipe cache partition”. Then re-register your account in the device.

Play Market error 492

The application cannot be installed or updated - error code 492.

Clear application data - Settings > Applications > All tab > Google Play Services > Erase data, Stop. And the same for Google Play Store. If this does not help, then do a factory reset - Settings > Recovery and reset > Reset settings. Just keep in mind that this will delete all your data located on the internal memory of the device.

Play Market error 927

Wait a while until the update process is completed. If after this the problem is not solved, then proceed according to the scheme already described above - clear the data for the Google Play Services and Google Play Store applications.

Play Market error 961

Problem installing the application.

Clear the cache - Settings > Applications > All tab > Google Play Market > Clear cache. If it doesn’t help, then select “Erase data” there.

Play Market error DF-BPA-09

DF-BPA-09 “Purchase processing error” is a fairly common error that may appear when trying to download an application from the Google Play Market and does not disappear when you try to download it again.

To get rid of the error, try clearing Google Services Framework data. To do this, go to Settings > Applications > go to the “All” tab > find Google Services Framework > click “Erase data”.

If that doesn't work, then go to play.google.com and try installing the app from there.

Play Market error 194

The application could not be loaded due to error (194).

An error occurs when trying to download or update an application via Google Play Market. Google technical support reports that the developers are currently working on a solution to this problem.

Here are some possible solutions from users:

• Disable the firewall application or ad blocking application (Adguard, etc.) and try installing the application again.
• Stop the Google Play Market application (Settings > Applications > “All” tab > Google Play Market > “Force stop”), disconnect and reconnect to wi-fi.
• Try downloading the application through another Google account (create a new one or enter a different one in your device settings).
• Connect to the Internet via a VPN client (Hotspot Shield VPN, Vpn One Click, Hideman VPN, PandaPow VPN, etc.).
• Clear the cache and remove Play Market updates (Settings > Applications > All tab > Google Play Store > Clear cache and Remove updates).

Update 08/17/15 — the developers report that error 194 has already been fixed in the new version of the Play Store. The update should be available to users soon (no specific dates have been announced).

Also, you can download the latest version of Google Play Store 5.9.12 and update manually.

Error code 910

The application could not be downloaded, error code: 910 - usually occurs due to problems with placing files in external storage.

According to feedback from users who have encountered this error, the most effective solution is to remove the SD card, after which you need to try to reinstall the application. After successful installation, you can insert the card back.

The second option is to change the default data storage location in the smartphone settings (if available). To do this, in the settings in the “Storage” section, you need to set the default memory as “Device memory” or “Device selection”, if “External memory” was previously set there.

We hope our tips will help you resolve the error that appears.

If you were unable to resolve the Play Market error or you encountered an error not described in the article, write in the comments. Please describe in detail the essence of the problem (device model on which the error appears, Android version, etc.).