iPhone 4 shows cord and itunes icon. IPhone hanging on a cord

Owners of devices such as iPhone, iPad or iPod touch may encounter one unpleasant problem - iTunes freezing when connecting the device. The reasons for this phenomenon, as well as ways to solve this problem, will be discussed further.

Causes

The reasons for the freeze may lie in:

Solving the main problems

Let's look at each of the above cases and how to fix this problem.

Software Update

If iTunes freezes when you connect your iPhone, then the first possible reason could be a software error. It can also occur if the device software has not been updated for a long time and is no longer able to correctly display new versions of the program.

In this case, you must perform the following steps:

Using Windows Update, install the latest versions of software for your computer (recommended only for official builds);
update the iTunes client by downloading it using the Apple updater or downloading the latest version from the company’s official website.

Video: Restoring iPhone 5 using iTunes

Disable automatic sync

Freezing may also be due to the automatic synchronization process. If this problem occurs, it must be disabled.

You can do this as follows:

After this, reconnect the device. If the problem no longer appears, it means that the problem was caused by a specific content type. What should we do in this case?

To completely fix the problem you need to:

Disable podcasts and plugins

Sometimes a large number of saved podcasts causes freezing. To fix the problem, simply remove them by highlighting the releases in the list and clicking “Delete”. After this, you need to restart your iPhone or iPad, reconnect it to the computer and try to log into the program.

Free recovery method using Tenorshare ReiBoot

The free program will solve your problems, iPhone 7 is in recovery mode and after iOS 10/iOS 11 update is stuck on the connect to iTunes icon, Tenorshare ReiBoot will help you exit recovery mode and your device will reboot itself after some minutes.

First download and install Tenorshare ReiBoot on your computer. Connect your iPhone/iPad/iPod touch to your computer using a USB cable. Then Tenorshare ReiBoot recognizes your device in recovery mode, click the “Exit Recovery Mode” button. Wait a little and the device will reboot safely. Do not disconnect the device during this process.

Solve stuck on iTunes logo in iTunes

The way to get rid of the cable and iTunes black screen is to restore to iTunes. But it will erase all the content, so make a backup before using it.

Download and install iTunes on your computer.
Open iTunes, connect your device to PC using a USB cable.
Wait until the image of the iPhone with the cable connected appears on the screen.
Click the “Restore” button in iTunes. The device will start working as usual again.

Fix your operating system with Tenorshare ReiBoot

The usual way is to force restart, but after the force restart, which is used to exit the normal recovery mode, the iPhone 7 still continues to boot into a black screen in which we see the cord and iTunes again and again. This situation means that the iPhone 7 is in the so-called Recovery Loop mode. Getting into the Recovery Loop can happen for various reasons, for example, as a result of errors after updating or restoring the iOS 10/iOS 11 firmware. Then you need to fix the operating system.

After an unsuccessful flashing, you may encounter problems such as the iTunes icon and USB cable on the device screen. If you updated via iTunes, then you will see in it the number of the error that occurred during the firmware update. Below are some types of errors that may appear in iTunes.

Decoding iTunes errors when the phone shows “connect to iTunes”

Error 1

Causes :
You are trying to downgrade the firmware to something that is not supported by your device or iTunes.
Solution :
Make sure that you are using the firmware for your phone, and use iTunes that matches the firmware you want to upgrade to.

Error 2

Causes :
The problem with ASR usually occurs with custom firmware with hackactivation and unlocking that uses a bad ASR Patch (Sn0wBreeze younger than 1.7 had this problem)
Solution:
Use different firmware.

Error 3

Causes :
The problem is most likely in the modem part.
Solution:
It is necessary to carry out diagnostics at the Service Center

Error 4

Causes :
iTunes can't connect to Apple service servers
Solution:
Most likely you need to check your connection to Apple servers. It is also worth paying attention to the hosts file in the WIndows folder and, if possible, comment out the “#” lines with different IP addresses.

Error 5.6

Causes :
The firmware cannot be installed either because the boot logos are damaged, or because the device is entered into the wrong service mode
Solution:
A very rare error, you can avoid it by restarting the device in DFU mode and downloading the firmware via iTunes by clicking the Restore iPhone/iPad button

Error 8

Causes :
The difference is in the firmware for the device, also the error itself rarely “pops up”, in most cases error 3194 appears
Solution:
Try installing a different firmware version, since most likely the previous firmware is no longer signed

Error 9

Causes:
Kernel Panic is a kernel error when flashing, an analogue of BSOD (Blue Screen of Death) on Windows.
Solution:
The same occurs with custom firmware. It is worth rebuilding them or using others.

Error 10

Causes:
The firmware does not have LLB (Low Level Bootloader), without it the system becomes impossible to boot.
Solution:
Do not use custom firmware without modem upgrade from older versions of PWNage Tools and Sn0wBreeze.

Error 11

Causes:
The firmware is missing BBFW.
Solution:
Use another one, or add the missing file to IPSW through the archiver.

Error 13

Causes :
There is a problem with the USB cable or connector on the device itself, an error also appears when you try to install the beta version of iOS
Solution:
Check to see if there is any damage to the bottom dock of your gadget, as well as to the cable itself with which you are trying to flash the device. If you are trying to update to a beta version, try to use a different one or, if possible, use OS X to install such firmware.

Error 14

Causes:
There is a problem with the firmware after jailbreak, try to recover with custom firmware. If that doesn’t help, the problem is in USB.
Solution:
Restoring from custom firmware, or changing port/computer

Error 17

Causes:
You are trying to “Update” a custom to another custom.
Solution:
It is necessary to “Recover”, preferably from DFU or Recovery.

Error 20

Causes:
The device was initially entered into Recovery Mode and failed to enter DFU
Solution:
It is necessary to put the device into DFU mode from the very beginning and set the device to update again

Error 23

Causes:
Typically a hardware error. It is also expressed by the fact that the phone cannot find out the IMEI or MAC address.
Solution:
Take it to a service center, or if you are happy with an iPod without WiFi and BlueTooth, then flash it using iTunes 9.0.2 and these instructions

Error 26

Causes:
NOR has not been version checked.
Solution:
Change the firmware file.

Error 28

Causes:
There is a problem with the device memory.

Error 27 and 29

Causes:
Cycling error when restoring in iTunes 8-9.1
Solution:
Use the latest iTunes or any version of iTunes for Mac.

Error 31

Causes:
The device cannot exit DFU mode
Solution:
Most likely there is a hardware problem with the device itself; for this you need to diagnose the gadget

Error 37

Causes:
The LLB in the firmware has been replaced with an analogue from a different device model.
Solution:
Rebuild custom or use another one.

Error 39, 40 and 10054

Causes:
Problem with access to activation and signing servers. Also, with error 40, there may be a problem with the Nand memory, processor or RAM.
Solution:
Try disabling the firewall and antivirus and flashing again. If the error remains, then you need to take the device to the Service Center for diagnostics, since most likely the problem is in the hardware.

Error 10**

Causes:
Occurs when downgrade / upgrade to a baseband different from that of the firmware. This doesn't mean the restaurant failed - it just tells you that the phone's firmware doesn't match the baseband.
Solution:
Use The Frimeware Umbrella to turn on your phone after an error (Kick Device Out of Recovery).

Errors 6 and 10

Causes:
Occurs due to a problem with your firmware - usually if you use the wrong boot/recovery logo.
On firmware 2.0, error No. 6 may indicate that you are not in DFU
Solution:
Upgrade to new custom firmware and use the correct boot/recovery logo or even standard ones.

Error 1600 and 1611

Causes:
Custom firmware is not designed for DFU.
Solution:
Use Recovery Mode

Errors 16**

Causes:
The system for checking signatures of firmware files is not disabled.
Solution:
You need to jailbreak before installing the custom; if you used Spirit, you must also disable signature verification manually. To do this, install the Spirit2PWN package from Cydia.
JailbreakME.com is not suitable for installing custom firmware.
If you install custom iOS 4.1 and higher from PWNage Tools, then you need PWNed DFU - we do it through RedSn0w or PWNage Tools

Error 1619

Causes:
iTunes cannot access your iPhone because... he is too old to work with your device
Solution:
Update iTunes.

Error 1644

Causes:
Firmware reading session interrupted.
Solution:
Do not touch the firmware file while iTunes restores your phone; make sure that kheubt programs do not manipulate this file.

Error 2005

Causes:
Error in iPhone responses. Typically caused by mechanical damage.
Solution:
Check the docking connector.

Error 3004

Causes:
An Internet connection is required for flashing.
Solution:
Make sure that your computer is connected to the Internet and that nothing is preventing iTunes from using this connection.

Errors 14**

Causes:
Damaged firmware file. Or USB port.
Solution:
— Download the firmware file from another source.
— Replace the wire, port, computer.

Errors 20**

Causes:
Data cable or USB port failure
Solution:
Change the Data cable, USB ports, and try another computer if possible.

Errors 3014

Causes:
The response time from the Apple activation server is too long
Solution:
You need to restart your computer/laptop and also “reboot” your Internet connection

Error (-39)

Causes:
iTunes can't download purchased music from the iTunes Store
Solution:
1) Install iTunes version 9 or higher.
2) If you are using Web accelerators, turn them off and restart your computer.

Error (-3221)

Causes:
iTunes cannot contact the iTunes Store due to file blocking.
Solution:
Change the access and permissions of iTunes and iTunesHelper to unlock their ability to forward data to the remote server.

Error (-50)

Causes:
The error occurs after the sent request times out.
May be caused by:
-Browrdman
-Firewall
-AD filters
-Antiviruses
Solution:
If you have any of the programs listed above, configure them so that iTunes can contact itunes.apple.com and ax.itunes.apple.com
If an error occurs when loading video content.
Delete the video download cache, it is located in
Mac:
~/Music/iTunes/iTunes Music/Downloads
Note: The tilde (~) refers to your Home directory.

Windows Vista:
\Users\username\Music\iTunes\iTunes Music\Downloads\

Windows XP and 2000:
\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Music\Downloads\

Find the file to download the video, its extension will be TEMP (*.tmp)
Start downloading again.

Error 9808

Causes:
Error when registering in the iTunes Store
Solution:
Start - Control Panel - Internet Settings - Advanced and check SSL 3.0 and TLS 1.0.
Afterwards restart your computer

Error 39

Causes:
Error when trying to sync photos.
Solution:
Try creating a new album in iPhoto.
Keep the album empty and only sync your iphone to that new album.
This will delete any photos that you have synced to the iPhone.
Now put some photos into a new album and sync your iphone.
If the synchronization went well, add a few more photos and sync your iPhone.
Keep going through this process until you get the same error.
If you get the same error, then you know that one or more photos in the last batch are causing the error.

Error 13001

Causes:
Broken iTunes library file
Solution:
Create a new iTunes library file - by deleting it and then opening iTunes and it will create it again iTunes Library.itl

Errors 13014, 13136, 13213

Causes:
Software hole in iTunes
Solution:
Solution 1
Make sure you have the latest version of iTunes installed on your computer.
Solution 2
Close and reopen iTunes. If the problem persists, restart your computer.

Errors -1

Causes:
Error in the modem part of the device
Solution:
It is necessary to diagnose the device at the Service Center, since this error cannot be solved using the repair software.
Directions to Apple Service on Sumskaya 82:

If you have any questions. You can contact us - or by calling the numbers below. We will be happy to help you.

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Despite all the apparent glitch-free nature of the iPhone, iPad and iPod touch, even Apple mobile devices can freeze when updating, especially if you follow the development of new versions of iOS and always install . In this instruction, we will tell you what to do if your iPhone freezes during the update and how to bring the device back to life on your own.

An iPhone, iPad or iPod touch freezing when installing a new version of iOS, or rolling back to one of the available previous builds, can be caused by a number of reasons. At the same time, the saddest thing is that the user, for his part, can influence the installation process minimally - he only needs to not turn off the device and not disconnect it from the computer if the firmware is installed via iTunes.

But after a failure occurs, the owner of a mobile device can perform a number of actions aimed at saving the gadget in distress. It is recommended to start with the simplest.

What to do if iPhone freezes during update - force reboot

We are considering a situation where the iPhone is frozen and the smartphone does not make any calls to action, such as a requirement to connect to iTunes. In cases where the image on the device screen freezes, a banal forced reboot can help.

To do this you need to hold down the buttons at the same time Home And Nutrition and hold them until the Apple logo appears on the screen. Depending on the severity of the failure, the frozen image may be replaced by the same icon for connecting to iTunes, and this means that the new version of iOS, unfortunately, could not install correctly.

What to do if iPhone freezes during update - restore smartphone via iTunes

If a forced reboot did not help fix the problem or a notification appeared on the screen about the need to restore the smartphone via iTunes, we have no other choice but to connect the device to the computer for subsequent restoration.

The recovery process is simple:

Step 1: Connect your iPhone, iPad, or iPod touch to your computer and launch iTunes

Step 2. If the device is not yet in recovery mode, hold down the buttons Home And Nutrition and hold them until the iTunes icon appears on the screen (as in the image below)

Step 3. Click on the button Update", confirm the start of the operation and wait for it to complete

Important: If you update, you will try to reinstall iOS without losing data. If you choose recovery, then all content and settings will be erased.

Note: The process may take quite a long time because iTunes will initially download the required version of iOS from Apple's servers.

Once the restore process is complete, your iPhone, iPad, or iPod touch will have the latest available version of iOS installed.

Users of smartphones and other mobile devices from Apple may encounter a situation where the iPhone is hanging on a cord. Most often, if the iPhone freezes and the iTunes logo appears on its screen, this means that the firmware recovery process is running on the device. In this case, it is enough to wait a while until the iPhone updates the software, reboots and works normally again.

However, there are situations when the iPhone freezes, the iTunes program logo and a USB cable appear on its display, and the device remains in this state for several hours. So that you can cope with this problem yourself, we have analyzed the common causes of its occurrence and solutions.

iPhone hangs on a lanyard in normal recovery mode

The main reason for iPhone stuck on iTunes lanyard is software update. If before your iPhone froze on the iTunes cord, you installed new software products, then to solve the problem you can do the following:

wait until the firmware recovery is completed and the iPhone restarts
force the smartphone out of firmware update mode

To avoid waiting for the firmware update to complete itself, use a hard reboot of the device. To do this, simultaneously press and hold the Home and On/Off buttons. After these steps, the iTunes program icon will disappear and the functionality of the iPhone will be completely restored.

Why is my iPhone hanging on a cord?

The reason why the iPhone hangs on a cord and the iTunes icon appears on its screen may not only be due to a software update. There are other types of breakdowns, which should be eliminated in different ways. Perhaps the iPhone is hanging on a cord and displaying errors for the following reasons:

there was a software failure - to fix the error, you need to install a new licensed firmware on your iPhone
The processor has failed - if the iPhone displays an error, hangs on the iTunes cord and does not respond to the reboot command, then the processor probably requires repair
The iPhone is stuck on the iTunes lanyard due to a shock - it is possible to determine which part is broken and requires replacement only by professional diagnostics
The iPhone's power management chip is damaged - due to a shock or wetness of the phone, the cable breaks, so the phone first displays an error and then completely discharges

If the phone is dead and won't turn on, a regular flashing may not be enough. Experienced technicians will be able to find the exact reason why the iPhone is discharged and does not charge, does not turn on after restoring the firmware, or an error message appears on its screen.

Professional smartphone repair

If you were unable to get your iPhone out of software update or recovery mode on your own and the USB cable is still shown on its display, contact experienced technicians registered on YouDo. Professional setup, repair and flashing of an Apple smartphone by private owners is carried out quickly, and you get the following benefits:

free diagnostics when ordering subsequent repairs
setting up, flashing and repairing iPhone at a time convenient for you
replacement of the cable and other parts is carried out using original spare parts
Our specialists provide a guarantee for all work performed.

If you do not have experience in repairing smartphones yourself, as well as special tools at hand, do not take risks and seek help from professionals. An experienced technician will determine why the iPhone is hanging on a cord and will repair the device in a short time.