I forgot my Sony Xperia password. Hard Reset on Sony devices, remove the pattern, restore factory settings

So, you have purchased the Xperia Z3 Compact smartphone, an excellent flagship series device on the already proven Android platform. But a certain time passes, and it ceases to please you as much as it did before: periodic bugs, glitches, and freezes begin to appear. The phone starts to slow down both in applications and in the menu, and the built-in keyboard works with an obvious delay, not to mention a number of other minor problems.

The truth is that no one is immune from this. The peculiarities of the Android operating system are such that the problems described above can begin on a significant part of devices after just a few months, depending on the intensity of use, general clutter and other factors. Of course, with each new version of its OS, Google works to eliminate them, but what to do if your smartphone needs to be brought back to normal operating condition here and now?

The answer to this question is a hard reset of the Sony Xperia Z3 Compact, and we will look into what it is and how to use it further.

Its essence is as follows: we reset the entire software part of the device to the factory settings “out of the box”, returning to the very time when its operation did not cause any complaints. It is clear that this implies the complete deletion of all user information, applications and files on the internal memory of the smartphone (don’t worry about the Micro SD memory card - it will remain untouched unless you want it yourself), so the first step is a preliminary backup (backup ) all the important data that you will be sorry to part with.

Fortunately, the pre-installed applications include “Copy and Restore” (“Copy and Restore.” with the safe handle icon in the menu), which will make this process much less complicated and painful.

Then you should go to “Settings” (can be found in the general list of applications in the main menu), scroll down the list that opens to “Backup and reset” in the PERSONAL DATA section, and there find the “General reset” item. Having read the warnings about deleting all data and confirming the seriousness of your intentions by pressing the “Reset phone settings” button again, you will start an irreversible process that should make your work with the device as smooth and enjoyable as it should be.

It should also be noted that in case your phone is completely and irrevocably frozen and does not respond to any actions or presses of physical buttons on your part, Sony engineers have provided a special button hidden under a flap and located right next to the Micro SD card port - slightly above and to the left of him. It is very small and can only be pressed with a ballpoint pen or similar thin object. The Sony Xperia Z3 Compact will be forced to reboot.

Full reset Sony Xperia Z3 Compact

If you have forgotten your Sony Xperia Z3 Compact pattern key or password, or Android on your Z3 compact cannot boot, then another method will suit you:
You will need a Windows PC.
Download the program from the manufacturer’s website

Resetting the pattern key through the service menu

Unlocking your phone through the serviceMy Xperia

This article is suitable for both novice Sony Xperia users on the Android operating system and advanced users. Let us make a reservation in advance that this algorithm may not work on other brands of phones, or rather, most likely it will not work, so you should not try to unlock other phones using this method. Remember that you carry out all procedures at your own peril and risk, if you are not confident in your skills, or have already damaged your phone, Sony Xperia smartphone repair will help you.

Please note that the reset described in these instructions will result in the loss of all personal data that is in the phone's memory. We advise you to save all the necessary data to a flash drive in advance.

Step-by-step instruction

First you need to press the emergency call button, an on-screen keyboard will appear, and you will need to enter the code from it: *#*#7378423#*#* .

This code will open the service menu. In it, click on “Customization Settings”.

Then click “Reset customization”.

We confirm the action by agreeing to reboot the phone “Reset customization and reboot”.

We wait for a while (about a minute), the phone reboots and applies the changes. Do not press any buttons while this process is in progress.

After the smartphone turns off, start it by pressing the power button.
Make all the necessary phone settings, select the language, and you're done!

After these simple manipulations, you will find yourself on the desktop of your device. This algorithm should work on most versions of Sony Xperia, but if suddenly it does not work, then repeat the same steps, only with the code *#*#73556673#*#* . On some “machines” this code may simply lead to a restart of the device (the listed codes are one of many service codes for Sony Xperia; you can find the rest of the codes on the official website of the smartphone manufacturer).

If suddenly the methods described above do not work, do not despair, because you can simply use the PC Companion program.

Using this program, only on Sony Xperia you can update, backup data and restore it from backup. This program is quite simple and easy to use. You can find it on the disk that should be in the box of the smartphone you are purchasing.

How to Unlock Sony Xperia Cell Phone, Free Unlock Sony Xperia, New Sony Xperia Unlock Tool for free drop your computer. Probobly you received...

If you've forgotten your screen lock PIN, password, or pattern, or are otherwise unable to unlock your screen, reset your Xperia™ device's screen lock. Before doing this, carefully read the requirements and results of each reset method.

Use the my Xperia service to reset your screen lock.

Result. Content on the device will not be deleted.

Requirements. This reset method requires that the my Xperia service is activated on your device. To check that my Xperia is activated on your device, go to myxperia.sonymobile.com and sign in using the Google™ account you set up on your device. This method also requires an active Internet connection (Wi-Fi or mobile network).

To reset the screen lock on your Xperia™ device, use the software recovery feature in the Xperia™ Companion app.

Result. The software on the device will be reinstalled. All personal data stored in the internal memory will be deleted. Content on the external SD card will not be deleted.

Requirements. To use this method, you must have access to a computer with an active Internet connection. A USB cable is required to connect the device to your computer. The device's charge level must be at least 80%.

Restoring software using Xperia™ Companion

If possible, always back up all data before restoring the software. During the software recovery process, all data in the internal memory is overwritten. The data on the external SD card is saved.

Many users of modern Android smartphones are very concerned about the security of their personal data stored in the device’s memory. This is why they use password protection. Pattern locking is an alternative to a digital password combination and is used on every second smartphone.

But you've probably encountered a situation where the pattern key is forgotten and there is no way to unlock the device. And we will consider mainly owners of Sony Xperia series smartphones. So what should we do?

The first and most classic pattern unlock

Turn on your screen Sony Xperia, where the graphic key entry page is displayed. You need to enter the wrong combination several times in a row for the system to report that the ability to enter the key is temporarily blocked. This restriction will last for 30 seconds, but it is during this time that an additional button appears marked “Forgot your pattern?”.

Choose this option. What will happen next? The system will prompt you to enter the name of your personal Google account and finally require you to provide a password. If the data turns out to be correct, the system will prompt the user to select a new graphic key.

The second method is a complete system reset

A forgotten pattern lock on a new Sony Xperia smartphone can be bypassed by completely resetting the system. Of course, this method is extremely radical, but if you did not manage to set up a Google account and did not really use the device, then such a system will not bring unnecessary worries into your life.

Resetting the system or installing factory settings is an optional feature of the device, which is specified either from the Android menu or by using a hotkey combination. The hotkey combination specific to your Sony Xperia model can be found on the Internet, but usually it is a combination of the power button and volume rocker.

After the system is restored to factory settings, all data will have to be entered, as when you turned on the smartphone for the first time. Time, date, account data - all this must be recorded when turned on. The picture password will be disabled, but can be reactivated in the settings menu.

Video instructions for unlocking Sony Xperia

Software unlocking of a pattern key

We described 2 current ways to solve the problem above. There is also a third possible way out of a difficult situation - using software.

You can unlock the pattern on your Sony Xperia smartphone using PC Companion software. The phone will have to be connected to the computer with a standard USB cable, and all the main steps will be performed on the computer monitor in the program window.

You can download the latest version of PC Companion here:

Video (with explanation in English) showing all three methods:

We can name many reasons for blocking access to a Sony phone. One of the main reasons is that you forgot the password you created. While it is unlikely that anyone would forget their password, it does happen quite often among users. The inability to bypass the screen lock is annoying as the phone becomes an important part of our lives. We will tell you how to unlock Sony password (Xperia) in 3 ways.

There are several ways to reset your screen lock. The available methods depend on the screen lock type and the version of Android your Xperia device is running. Some of the methods, such as those using Xperia My Service or Android Device Manager/Find My Device, require you to already have the service enabled on your device and have an internet connection enabled.

Read the table of contents to quickly find the information you need.

The note! Before you do any of the steps in this article, make sure you know your Google username and password. Depending on your security settings, your Xperia device may become locked after a reset or restore. Then you need to enter your Google account username and password to use the device. If you don't remember your Google username and password, you can't unlock the device yourself.

Advice. You can recover your Google account username and password using the Google account recovery page on . For Xperia X, Xperia L1, Xperia E5 and Xperia Z series (Android 5.1 or higher), you should know that when you receive a new Google username or password, you cannot use it to register and restore your device for 24 hours.

1. Click: Forgot your password?

2. To unlock your phone, you can answer the security question you set when you set the screen lock. Or you can enter your Google account username and password. Click " Further».

3. Enter the answer to the question you selected or enter your Google account username and password. Click " Unblock».

4. You will be asked if you want to create a new screen unlock password. If you don't want to, click No.

If you haven't created a Google account or if you've forgotten the answer to your security question, you'll need to reinstall your phone software. This will delete any information stored on your phone. There's no way to recover the data that will be lost if you do this, but you won't be able to reset your screen lock without reinstalling the software. Read below on how to reset Sony.

Using the Xperia service to reset your screen lock

The note! Make sure you know your Google™ username and password. You may have to use them to use your Xperia™ device after the reset.

Using the Xperia service to reset your screen lock. All content on your Xperia device is retained after you reset your device's screen lock. The note! This method is not available on devices running Android 7.0 and above.

This reset method requires you to have previously enabled Xperia My Service on your Xperia device. Your Xperia device must also have an active internet connection (Wi-Fi® or mobile network).

How to reset your password using the Xperia service

1. Turn off your phone.

2. To hard reset your phone, start by pressing and holding power buttons + buttonincrease the volume in within a few seconds.

3. The device will vibrate once. At this point, you can release the Power button. Continue holding the Volume key for another 10 seconds.

4. The phone will vibrate and then turn off, indicating that the hard reset procedure is complete.

Using Find My Device to Reset Sony Password

The note! Make sure you know your Google username and password. You may have to use them to use your Xperia™ device after the reset.

This reset method requires you to have previously enabled Android Device Manager on your Xperia™ device. Your Xperia™ device must also have an active internet connection (Wi-Fi® or mobile network). Selecting this method performs a full factory data reset. All content on your Xperia™ device will be deleted. In some cases, the content on the SD card may not be erased during a Find My Device reset.

If your SD card is not encrypted, you can remove it before performing the reset to prevent it from being erased. However, if you are using an Xperia™ device in a corporate environment, your IT department may have to force encryption on the SD card on your device. In this case, the contents of the SD card are erased or unreadable when you perform a reset, even if you remove the card beforehand.

How to Reset Sony Password Using Find My Device

1. If your SD card is not encrypted or not used in a corporate environment, remove it before performing a reset. Before removing the SD card, turn off your Xperia™ device. Turn on the device when you have removed the SD card.

2. On your computer or mobile browser, go to the website.

3. Sign in to the Google account you previously added to your device.

4. If you have multiple devices, select the device you have blocked at the top of the screen.

5. Select " Erase" Keep in mind that this action will permanently destroy all your data, such as your apps, photos, and music. Once you delete the contents of your device, Find My Device will no longer work on your device.

6. After remotely erasing the contents of your device, you can set up your device again with your Google account and a new screen lock.

Recovery software to reset your Xperia device

The note! Make sure you know your Google username and password. You may need to use them to use your Xperia™ device after recovery.

You can reset your screen lock using a USB cable, your computer, and the software recovery feature in the Xperia™ Companion app.

The note! The software recovery feature replaces the software on your device. All personal data stored on your device will be lost. Content on the external SD card is not deleted. Xperia™ devices must have a minimum charge level of 80% before you can perform a software restore.

Steps:

1. Computer: if it is not already installed, download and install the Xperia Companion app from .

2. Open the Xperia Companion app.

3. In the section " Xperia Management" click " Software recovery».

4. Follow the on-screen instructions, but do not connect your Xperia device to your computer until you are told the five-step instructions in the Xperia Companion window.