Windows 10 troubleshooting stuck. File Explorer Section

Three years have passed since the official release of Windows 10. During this time, Microsoft, having released many minor and major updates, was able to fix most of the errors and known problems in the new system.

The Windows 10 operating system is stable, faster and better than before. However, you may encounter a problem. For example, Windows 10 may not recognize the connected printer.

To help PC users deal with common problems quickly, Windows 10 includes several troubleshooters—more than 15 to be exact—that can help you fix most known problems in a few minutes. You can find troubleshooting tools by going to the app “Settings” → “Update & Security” → “Troubleshooting”.

Starting with Windows 10 Redstone 5 (version 1809), there's a new option that automatically troubleshoots common problems on your PC. The Recommended Troubleshooting feature is enabled by default and will automatically fix known problems, thereby avoiding manual system edits.

Keep your device up and running by automatically applying recommended troubleshooting solutions for known issues

Here's how to turn Automatic troubleshooting on or off in Windows 10.

Note: This feature is only present in Windows 10 Redstone 5 (version 1809) and later.

Step 1: Open the application "Options" by pressing the Win + I key combination and go to the section "Update and Security""Troubleshooting".

Step 2: In chapter "Recommended troubleshooting" move the switch slider to position "On" or "Off" And your computer will automatically find and fix known problems and problems.

As you can see in the picture above, you can open the link "View Log" to see if your PC has received any troubleshooting recommendations.

FixWin 10 for Windows 10 is a portable free program that allows you to fix and remove problems and annoyances in Windows 10. The new release of FixWin has an updated user interface for Windows 10 and includes a new section, the program was updated on 04/03/2016.

The program interface is divided into 6 tabs:

  1. Explorer: Fixes errors that occur in Explorer.
  2. Internet and communications (Internet & Connectivity): Correcting errors related to the operation of the Internet and network.
  3. Windows 10: This new section offers several new bug fixes:
  • Reset Win10 settings. If the settings do not start or some error is displayed
  • Fixing errors in the START menu
  • Fixing Wi-Fi if it doesn't work after upgrading to Windows 10
  • Fixing Windows Update Errors
  • Fixing Windows Store errors. Re-registering all applications from the store
  • Fixing errors in opening office documents after upgrading to Windows 10
  • Restoring .EXE files and fixing WerFault.exe application errors.
  • Control Panel (System Tools): Fix built-in tools in the control panel. New extension - System Information tab displays some additional information about your system:
    • Number of threads per processor
    • Number of logical processors (cores)
    • Maximum screen resolution
    • Maximum refresh rate, etc.
  • Troubleshooters (Troubleshooters: This section provides links to troubleshooters and download links for four troubleshooters from Microsoft itself.
  • Additional fixes (Additional Fixes: Offers several other fixes for Windows 10.
  • We watch a video with a translation of all functions.


    I translated all the inscriptions in the program in their order, it will help those who are not fluent in English. The translation itself:

    Conductor

    The trash can icon has disappeared.
    Treatment of WerFault and WerMgr errors. Memory stuck or memory cannot be WRITE/READ
    The control panel has disappeared or was hidden by a virus.
    The cart icon is not updated.
    The desktop does not start.
    Icons are not displayed in Explorer.
    Reset the recycle bin to default settings.
    The CD/DVD drive is not detected.
    Class not registered error in Explorer and IE.
    Displaying hidden files and folders does not work.

    Internet and connections

    The context menu does not work in IE.
    Internet connection problems with TCP\IP protocol.
    Problems with DNS detection, clearing the DNS cache.
    Windows update errors.
    Errors with Windows Firewall. Reset Firewall settings.
    Reset IE to default settings.
    Runtime errors appear while surfing the Internet in IE.
    Optimization of IE performance.
    Additional settings are missing in IE.
    Recovering the Winsock stack.

    Problems with Windows Store components.
    Resetting the settings of programs installed through the store.
    Disabling OnDrive.
    START menu does not work.
    Wi-Fi does not work after updating to 10.
    Updates fail with an error.
    Problems downloading applications through the store.
    The error says that the application is not installed through the Store.
    The store does not open/start.

    Control Panel and System Settings

    Task Manager requires administrator rights or does not start.
    The command line requires administrator rights or does not start.
    The registry requires administrator rights or does not start.
    The ability to edit group security policies is disabled.
    Reset search and Cortana settings.
    Recovery requires administrator rights or does not start.
    Device Manager does not work correctly or does not show all devices.
    Defender restoration.
    The notification bar and security bar don't work.
    Reset silent Windows settings to factory settings.

    Troubleshooting information.
    There are a lot of links to English resources, I didn’t translate) Anyone planning to go there will understand what is written there.

    Other settings

    Enable hibernation mode.
    Restoring the operation of Velcro.
    Aero modes do not work.
    Problems with icons on the desktop.
    Restoring the work of Explorer in the window.
    Disable notifications.
    Unblocking access to WSH.
    Correction of errors with opening office documents after updating to 10.
    Restoring a reading image in case of an error.
    Restoring Windows media player.

    How to use FixWin 10

    1. We recommend running System File Checker first. This can be done in recovery mode, recovery using the command line. Run the command sfc /scannow Check and replace any damaged Windows system files. This will take 5-10 minutes. If necessary, restart your computer.
    2. If you encounter problems with the Windows Store or Store apps, please re-register for the App Store.
    3. If you are facing basic problems in Windows 10, run the command dism in the command line as an administrator, this is a utility for restoring Windows system images.
    4. . In case of any problems, you can always roll back to this restore point.
    5. When a restore point is created, correct any errors and restart your computer. After the reboot, check whether the errors have been corrected; if the errors remain, then you have the option of restoring from a restore point.
    6. If you want to know what each fix does, click on ‘?’ If you know English, you can find out in detail what exactly this fix fixes.
    7. Some problems can only be fixed through the command line.

    Some antiviruses may trigger false positives, the program is 100% clean, for those who are paranoid, just don’t download it.

    FixWin 10 for Windows 10, has been tested on original Windows 10, 32 and 64-bit versions. FixWin may not work on modified Windows images (assemblies, repacks). If you have any questions, write them in the comments.

    In every system, errors can occur that disrupt the normal flow of internal processes. Most problems are minor, but they can have serious consequences, such as data loss. Therefore, it is very important to be able to prevent the occurrence of any kind of errors on the computer.

    Troubleshooting tool and what problems it can solve

    In Windows 10 version 1703, the capabilities of System Settings have been significantly increased. In particular, a “Troubleshooting” element was added, which partially duplicates the functionality of the “Control Panel” applet of the same name and can correct some computer errors.

    The main areas of the master’s work are as follows:

    • sound;
    • connection to a local network and the Internet;
    • Printer;
    • "Windows Update";
    • Bluetooth;
    • video;
    • power problems (the OS does not turn off or the battery does not charge);
    • "Windows Store";
    • some critical blue screen errors;
    • Application compatibility problems.

    Troubleshooting Windows 10 Settings

    With each subsequent build, developers increasingly change the system interface, giving the “Settings” new capabilities, and thereby gradually abandon the standard “Control Panel”.

    To use the Troubleshoot tool:

    1. Press the Win + I key combination and select Update & Security.

      In PC Settings, select Update & Security

    2. In the menu that opens, in the left column, open the “Troubleshooting” tab.

      Go to the "Troubleshooting" tab

    3. Click on the group of interest and click on the “Run the troubleshooter” button that appears.

      After selecting an item from the list, click the "Run troubleshooter" button

    4. The Automatic Troubleshooting Wizard will open. Click on the “Next” button several times to start it.

      Click Next to start the troubleshooting wizard

    5. Upon completion of the error correction module, you will receive a report: what errors were found and corrected.

      At the end of the work, the wizard will issue a report on the problems found

    Depending on the OS build and update version, the Troubleshooting functionality in the settings may differ.

    Video: How to use Troubleshooter in Windows 10

    "Troubleshooting" in the "Control Panel" of Windows 10

    The modules in the “Control Panel” work exactly the same as in the “Settings”, but have much more options for checking the system for the presence and correction of problems.

    1. To get into the repair programs environment, press the Win + R key combination, type control and click OK.

      Press the Win + R key combination, type control and click OK

    2. The Control Panel window will open. Change the View option to Large Icons and open the Troubleshooting section.

      From the items, select "Troubleshoot"

    3. The general service window will open. In the left column, click on “View all categories.”

      The "View all categories" button will list all troubleshooting services

    4. A list of all troubleshooting modules will open. Click on the element of interest to launch the wizard. The “Next” button will begin work on finding and eliminating errors.

      Click on a service to start it

    Third-party applications for diagnosing and fixing errors

    It's no secret that Microsoft is a leader in software development. However, quantity does not mean quality, so most standard utilities have more advanced and convenient analogues. Bug fixes are no exception to the rule. The software market offers many programs to solve various problems with Windows OS.

    Microsoft Fix It

    Typically, the Fix It tool is not used in Windows 10, since it is already built into the “Settings” of the system. It is this program that is used as the basis for “Troubleshooting” in the “Update and Security” section. Its interface is represented by various categories and Run buttons, which launch the process of finding and fixing errors.


    Microsoft Fix It runs in the Windows Troubleshooting Environment

    FixWin 10

    One of the leading programs on the market for eliminating “ten” errors is FixWin 10. Unfortunately, its interface is only in English, but it is very easy to understand. Already on the main page you can see four main directions in which the program works:

    • checking for system file errors;
    • re-registration of Store applications if they are installed and problems appear in their operation;
    • creating a restore point;
    • checking and restoring OS system elements.

    The Search For More Fixes button launches all four categories.


    The FixWin 10 program works in four main areas of troubleshooting in Windows OS

    The FixWin 10 program is comprehensive and suitable for diagnostics in all areas of the Windows OS.

    Video: how to diagnose and fix Windows 10 errors using the FixWin 10 utility

    AVZ

    The AVZ program does a good job of finding and treating viruses and Trojans on your computer. Its technologies were borrowed by Kaspersky Lab in the Kaspersky Internet Security product. The program also specializes in finding and eliminating various types of spyware. This product is ideal for preventative diagnosis and treatment of a system due to malware infection.


    The AVZ antivirus utility does an excellent job of finding spyware and other viruses

    Video: how to use the AVZ program

    Anvisoft PC PLUS

    Anvisoft PC PLUS is more of a system optimizer than a troubleshooter. However, with the help of this tool it is possible to increase system performance in work and games, disable unnecessary services and minimize the impact of those needed on the operation of the OS, as well as fix some minor network errors, shortcuts, registry and much more.


    Anvisoft PC PLUS program optimizes your computer and fixes some problems

    Net Adapter Repair

    The main task of the Net Adapter Repair program is to comprehensively search and solve local network, Wi-Fi and Internet connection problems. Working with the utility is very simple: after launching, check the boxes for the categories that you need to check and click the Run All Selected button. Then the program will do everything itself, correcting non-critical errors.


    The Net Adapter Repair utility is designed to find and fix network errors

    Common Error Codes

    Various types of errors can occur while running Windows, many of which can be easily fixed if you know how. To choose the appropriate method, just pay attention to the code that appears along with the problem message.

    Table: common error codes, their causes and solutions

    Error codeReason for the errorHow to solve the error
    0x080070091Occurs when trying to delete a folder. Indicates file system problems or problems with system files.Scan your computer for viruses, then run a system scan with FixWin 10 or Microsoft Fix It.
    0x800F0922Indicates that the update files could not be downloaded from the Windows servers.Scan your computer for viruses, then run Net Adapter Repair and the troubleshooting service in the “Windows Update” column.
    0x0000005Application launch error. Application files may be blocked or missing.Scan your computer for viruses, then run a comprehensive FixWin 10 scan, try running the application as an administrator.
    0xC1900208 - 0x4000CThere is an application installed on your computer that blocks system updates.Scan for viruses and malware. Remove all uncertified applications.
    The sound stopped workingThe audio drivers may have been damaged.Run the FixWin 10 utility. If this does not help, go to the standard “Troubleshooting” tool in the “Sound Playback” item.
    0x80072efdError when running the application from the Store. The application files may be damaged by a virus or your account may need to be re-registered.Check your computer for virus damage, then conduct a comprehensive scan with FixWin 10.

    Used by everyone - both experienced PC users and beginners. For any category, the OS has an auxiliary service that allows you to solve problems that arise. While an experienced user can independently figure out this or that issue, a beginner needs help from a computer specialist. In order to help the user find errors in the system and malfunctions in the hardware, the developers came up with a troubleshooting program in Windows 10. Let's take a closer look at it and find out how to use the wizard, in what cases and where it can be found.

    Where to find?

    The latest operating system update, Fall Creators 1703, has brought some changes. Now the troubleshooting wizard can be launched not only through the control panel, which takes a few minutes of time, but also through the system settings interface.

    Both launch options give access to the same tool. This means that the Windows 10 troubleshooting wizards in Control Panel and Settings are no different from each other. Let's take a closer look at how to launch the program in both ways.

    Via control panel

    First, let’s find out the answer to the question. You can open it in several ways:

    • Via search in the Start menu. Just enter the name of the program and it will appear in the search window.
    • The second option is through the "Run" window. To do this, hold down the Win+R key combination and enter the control command.
    • Via the command line. If one of the above methods does not work, then open the command line (via search or "Run" using the cmd command) and enter the word control.

    Next, for ease of searching, you need to switch the view of sections to large or small icons. Then find “Troubleshooting” in the list. On Windows 10, this window provides access to all of the wizard's tools.

    Via "Options"

    The second option is only available to Windows 10 users:

    • right-click on the "Start" icon;
    • in the context menu, click "Options";
    • then go to the "Update and Security" section;
    • Now in the left column select "Troubleshoot".

    Ready! Now you know where the Control Panel is in Windows 10 and where the Settings are. Through them you can access the troubleshooting wizard. The interface of these windows looks different, but you will find the same functionality in them, which we will discuss below.

    How does diagnostics work?

    Before a troubleshooter can help a user fix a problem or problem, it must run a diagnostic test. If you know what you are having problems with, then select the appropriate item in the Windows 10 troubleshooting menu. After launching the tool, a window will appear on the screen searching for the problem. Wait until the process completes to see the possible cause of the problem. If the assistant successfully finds the problem, all the information will appear in the window and ways to solve the problem will be suggested. If the wizard did not detect a problem while scanning the system state, he will ask you to answer several leading questions to narrow down the search. Select one of the options and click "Next". The tool will again scan your computer for problems in the area you specified and display the result. In the event that Windows 10 troubleshooting takes a very long time to find problems, but does not find anything, you will have to turn to specialists for help or solve the problem on your own.

    Usually the problem check takes place within 1 minute. If the program does not offer any further action, but only continues to show the “Problem Detection” window with a creeping line, then try restarting it and scanning the system again. Let's consider all the categories by which you can diagnose your computer using standard operating system tools.

    Programs

    This category addresses issues related to the compatibility of the operating system and installed software (applications, games, etc.). To run diagnostics, click on the "Run programs designed for previous versions of Windows" button. Most of the compatibility problems are associated with using older versions of software on Windows 10. This wizard will help you automatically fix this problem.

    Once launched, the program will automatically scan the system within a few seconds. If the problematic software has not been identified, then you will be asked to select one of the installed programs from the list. Next, you can apply the recommended settings to start the program and check its functionality or continue searching for the problem.

    Equipment and sound

    Here you can find and fix problems with any connected equipment:

    • Device setup. The program allows you to fix all errors related to connected devices, their drivers, and so on.
    • Using the printer. Corrects all problems in the operation of connected printers, scanners and MFPs.
    • Troubleshoot audio recording problems. Will save you from problems with sound recording devices.
    • Troubleshoot audio playback.

    Network and Internet

    In this section, you can diagnose the status of your Internet connection and configure your network environment (access to folders on this and other computers). To start searching and fixing problems, click the "Connect to the Internet" button. In the window that appears, click “Next” to start the operation. After a short diagnostic, the program will ask you to specify the type of problem - a connection failure or lack of access to a certain page. In the first case, the computer will check the ability to access the official Microsoft website.

    Clicking the "Access shared files and folders on other computers" button opens the Problem Diagnosis Wizard. As in the previous case, click “Next” on the main window and wait until the search is completed. To clarify, you must enter the path to the folder you need to access.

    system and safety

    Using this section, you will be able to correct the following points:

    • errors that prevent updating the operating system;
    • diagnostics and identification of unnecessary files and shortcuts, as well as subsequent removal;
    • Finding power problems and optimizing the system when running on battery power; This function will be relevant for users of laptop computers.

    Diagnostic problems

    Let's figure out what to do if troubleshooting doesn't work properly on Windows 10. The problem may be due to the fact that your copy of the operating system is damaged or infected with viruses. This often happens with pirated versions. Check your computer for malware and clean it.

    The second reason is the lack of updates. To ensure that troubleshooting doesn't freeze when starting Windows 10 or during diagnostics, you need to install all the latest operating system updates. You can do it like this:

    • open "Settings";
    • go to the "Update and Security" tab;
    • then click on the “Check for updates” button;
    • Install the update if necessary and then restart your computer.

    To get help using the Diagnostic Wizard, you must click the Help link in the Troubleshooting window.

    Bottom line

    Please remember that Microsoft's troubleshooter for operating systems does not always work properly. Often it is not possible to get rid of a malfunction or error in the system using this wizard. However, you can determine the cause and try to optimize your PC using it.

    Hello friends! In today’s article, I want to introduce you to one wonderful and at the same time little-known tool with which you can troubleshoot various problems in the Windows 10 operating system, this tool is called “Computer Troubleshooter”. DThis tool is fully automated and to solve the problem we just need to select one of several tools and put it into operation, the problem will be diagnosed and the cause of its occurrence will be determined, then the problem will be fixed.

    Troubleshooting Windows 10

    I am sure that many novice users are completely unfamiliar with the “Computer Troubleshooting” tool, although it was present in earlier versions of Microsoft operating systems. Well, experienced users will find several new useful tools in it.

    Launch the tool “Troubleshooting your computer” in Windows 10 is very easy.

    Right-click on the Start menu and select "Control Panel"

    Click on the button "Find and fix problems"

    In the initial window of the Computer Troubleshooterall tools are divided byseveral categories:

    Programs- used to fix Windows 10 application compatibility issues tions designed for earlier versions of Windows.

    Equipment and sound- searches and fixes problems play sound on your computer.

    Network and Internet- fixes various network problems.

    system and safety- searches for and eliminates various system problems: related to Windows 10 Update operation, power supply, security, etc.

    We will also open "View all categories"

    This window presents all the tools at once.

    If you left-click on any instrument, a window will appear describing the capabilities of this instrument.

    DVD in Windows Media Player. Troubleshoots problems with DVD playback in Windows Media Player.

    Internet Explorer Security. Diagnoses Internet Explorer browser settings that may violate system security when surfing the Internet.

    Playing video. Troubleshoots video playback problemsin Windows Media Player.

    Playing sound. Troubleshoots problems with audio playback.

    Incoming connections. Solving problems associated with blocking incoming connections.

    Home group. Eliminates access problemsshared homegroup files.

    Sound recording. Fixes audio recording problems in Windows.

    Keyboard. Troubleshooting keyboard problems.

    Equipment and devices. Find and fix problems with your computer's hardware and devices.

    System Maintenance. Perform routine system maintenance ifthe user himself forgets to do this.

    Shared folders. Troubleshooting problems accessing shared files and folderson other computers.

    Nutrition. Troubleshoot computer power problems.

    Internet connections. Troubleshooting Internet connection problems.

    Search and indexing. Troubleshooting service problems Windows Search.

    Windows Store Apps. Troubleshoot issues that prevent Windows Store apps from working properly.

    Printer. Solving printer problems.

    Internet Explorer performance. Troubleshooting issues affectingInternet Explorer browser performance.

    Network adapter. Troubleshoot network problems.

    Blue screen. Eliminate errors that cause the system to stop and suddenly restart.

    Troubleshooting compatibility issues. Finding and fixing Windows 10 compatibility issues with older programs.

    Windows Update. Troubleshoot problems that prevent Windows from updating.

    For example, let's troubleshoot audio playback on our computer.

    Sound on our computersometimes disappears or is very quiet.

    Left-click on the “Play Sound” tool

    The process of detecting problems related to sound playback on our computer begins.

    The problem has been found and is being fixed.

    I had a problem with the speakers, not with the headphones and I check the "Speakers" box

    The process of discovering additional problems.

    The problem has been fixed, sound appears on the computer!

    Close the troubleshooting module.

    When troubleshooting some problems, we may be asked to restart the computer.

    In exactly the same way, you can fix the problem on your computer or laptop with Windows 10.