Beeline technical department. Beeline for legal entities hotline phone number. Beeline support phone number

Today we want to consider issues of communication with the Beeline operator, but not for private clients, but for users of business services from this cellular company. It’s no secret that Beeline’s corporate tariff plans and business services are used by many different companies, so the issue of operational support is very important.

Beeline Business Customer Support Center

As you understand, the business customer support center is organized directly on the Beeline website. You can get to the corresponding section of the site as follows:

1. Open the official web portal of the company.
2. Select the current region in the top menu of the site.
3. Go to the “Business” tab in the site navigation menu.
4. Scroll down the page that opens and find the “Help and Support” hyperlink.

In this section you can find an ordered menu that addresses all possible questions regarding finance, services, tariffs, account management and any other operations that may be useful to corporate and business clients.

Beeline business customer support phone for mobile communications issues

To contact an operator who can resolve any issues related to mobile communications, Beeline has allocated a separate telephone number. It looks like this: 88007000628. By calling it, you can find out all the necessary information, discuss the possibilities of configuring a tariff plan, as well as activating/deactivating various services.

In addition, you can also send your request regarding mobile communication issues to the appropriate email address of the support center. The address looks like this: [email protected].

Free telephone support for business clients regarding fixed-line communications issues

If you and your company are a Beeline client using fixed-line services, the telephone number for contacting operators looks somewhat different in this case. If you have any questions, suggestions or problems, you must call 88007007007. As in the case of mobile communications, this support department also has a separate email address almost - [email protected].

Resolving issues online

Even in the case of Beeline business clients, there are situations when it is impossible to get through to the call center. This often happens during peak hours. And if the question is really serious, and there is no time to wait for an answer by email, the site provides another way to contact the operator - chat with a specialist.

It can be found on the business page of the site, the access algorithm to which we discussed above.

By clicking on the appropriate button, a corresponding window will open in which you can enter the text of your request. The operator will answer you as soon as possible, and the problem will be resolved.

Standard ways to resolve issues

We cannot discard standard methods for resolving issues that arise for subscribers in the process of using communication services from Beeline. Business clients can also use the call center numbers for private clients. By calling 0611 you can contact an operator who will help resolve all your questions.

In addition, the application can be submitted through the personal account interface, available on the company’s official website.

And if the issue requires a quick solution and you do not have time to wait for a call center operator, you can use the SMS support service. It consists of sending a text message with your question or problem to number 0611. Within 3-5 minutes you will receive a response in an incoming message, in which the company’s specialists will succinctly explain to you all the information.

The unified support service for Beeline subscribers in Moscow and the Moscow region works for subscribers around the clock and without interruptions.

Single toll-free number for Beeline subscriber support service Moscow:

Call the single number of the 24-hour Beeline support center 8800 700 0611 from mobile or landline absolutely free.

How to call Beeline in Moscow?

When calling to " Beeline Moscow hotline» from a mobile phone connected to the operator’s network in Moscow and the Moscow region, please use the free and 24-hour helpline number to connect to a Beeline help desk operator.

For calls from a mobile operator of another operator (Megafon, MTS and Tele2), use the toll-free number 8800 700 0611.

Was there an erroneous charge or do you want to change your tariff and services? Be prepared to provide the operator with your passport data - they are necessary to provide personal services and securely identify clients. You can also contact the nearest Beeline express service office in Moscow and in all cities of the Moscow region.

Helpline number for calls from abroad and international roaming:

When you are roaming from Beeline or in the regions of Russia, all calls to the number +7 495 9748888 will remain free for you from a mobile connected to the Beeline network. At the same time, if you want to call the contact center +7 495 9748888 from any other phones - calls are paid in accordance with the tariffs of your telecom operator. When making calls, be sure to dial the number in international format, starting with the Russian code +7.

Online support for Beeline customers in Moscow

Our support service works for subscribers not only by phone, but also online. Register in the operator’s official communities and feel free to ask any questions you are interested in, complain about service or fraud - all requests will be promptly reviewed by Beeline employees. Love email? Write to our address This email address is being protected from spambots. You must have JavaScript enabled to view it. — we will try to answer and quickly solve your problem.

Beeline customer service is available for your questions and suggestions on the most popular social networks. Join Beeline groups In contact with , on Odnoklassniki and in Facebook .

Subscribe to the official microblog on the social network Twitter. PR service specialists regularly publish the most interesting information and the latest company news in Russia.

Cities of the Moscow region in which Beeline operates

Beeline customer support service at 88007000611 operates in the following cities and towns of Moscow Region:

Bronnitsy, Dzerzhinsky, Dolgoprudny, Dubna, Zhukovsky, Zvenigorod, Ivanteevka, Korolev, Kotelniki, Krasnoarmeysk, Lobnya, Losino-Petrovsky, Lytkarino, Protvino, Pushchino, Reutov, Roshal, Serpukhov, Khimki, Elektrogorsk, Balashikha, Domodedovo, Yegoryevsk, Zaraysk, Istra, Kashira, Klin, Kolomna, Krasnogorsk, Likino-Dulyovo, Lukhovitsy, Lyubertsy, Mozhaisk, Mytishchi, Naro-Fominsk, Lakes, Orekhovo-Zuevo, Pavlovsky Posad, Podolsk, Ruza, Serebryannye Prudy, Stupino, Fryazino, Chernogolovka, Chekhov, Shatura, Shakhovskaya, Elektrostal, Volokolamsk, Voskresensk, Dmitrovsk, Odintsovo, Pushkin, Ramensk, Sergievo-Posadsk, Serpukhov, Solnechnogorsk, Taldom, Shchelkov, Vlasikha, Voskhod, Star City, Krasnoznamensk, Molodezhny.

In contact details operator Beeline in the capital region (Moscow and Moscow region) changes are possible. We recommend checking the latest information by calling the 24-hour hotline (mobile operator help desk) 8800 700 0611 or on the official website www.beeline.ru/msk. The information provided and links are current as of June 2018.

In order to maintain high quality customer service, all conversations with Beeline help center specialists are recorded for further review. You can count on prompt answers to any questions, including, for example, “” or “What is the number of the Beeline operator,” through. All tariffs and prices for Beeline services in Moscow are given in the current section for informational purposes only.

The leading provider offers Beeline Internet connection for legal entities; tariffs in Moscow are favorable and affordable. Tariff plans are available for small, medium and large businesses. Companies that want to receive high-quality services and stable Internet at high speed switch to Beeline.

Why should you choose the “Internet to the office” tariff?

This is the best high-speed Internet for legal entities in Moscow. An offer that cannot be refused for the following reasons:

1. You can install cheap Beeline Internet for legal entities for free if there is a connection point in the building. Check the website for access to Wi-Fi b2b.
2. Providing static IP addresses that work dynamically.
3. Installing a Wi-Fi modem for general use.
4. Open up to five email accounts at the same time.
5. Ability to control traffic, view statistics, check expenses.

There is another bonus for clients - a backup communication channel.

What does the provider promise?

Internet providers promise a lot for legal entities, but not all fulfill their obligations. Beeline guarantees compliance with the stated parameters. The “Internet to the Office” tariff package provides excellent communication quality, Internet speeds from 2 to 10 Gbit/sec. This is the most profitable, convenient, optimal tariff for companies and organizations.

The access point is connected at a convenient time and day, which are agreed upon with the client. If a Beeline point is installed in the building, we will connect the office for free! A full range of services for legal entities is at your disposal as quickly as possible!

Corporate clients are served individually. Optimal tariffs are selected for business. How much does Internet cost for legal entities? Depends on financial capabilities and practical needs. The company has established itself as a reliable service provider. Uninterrupted operation is guaranteed by the presence of backup communication channels and the connection of additional nodes.

Package solutions for savings and convenience

Supplement your selected service package with unlimited mobile communications. The tariff allows you to reduce mobile communications costs and improve quality.

If desired, you can connect additional services. For example, “Mobile Enterprise”, which provides a set of tools for effective business management: task manager, mobile Internet, cloud data storage.

Go to Beeline! To activate the tariff, call:

Any self-respecting company is open to its clients. Beeline is no exception in this. All technical, material or financial questions can be resolved by the Beeline support service, which operates in several modes: technical support by phone or on the website. It is important for the company that clients can always receive assistance from a consultant 24 hours a day, 7 days a week. How to call the support service and other ways to contact company operators - all this can be found in this article.

The most popular way to contact the Beeline operator is by phone

Each subscriber (even the most inveterate user, who seems to be unsurprised by anything) will always have some questions.

Either it is a transfer to another tariff plan, or connecting or disconnecting services, or vice versa, finding out information about the connected options to a specific number. Even sometimes customers are interested in information about the opening hours of the nearest branch.

All this and more can be solved by calling technical support using a short number - 0611 . A call to this number is completely free for all users registered with Beeline.

By calling this number, the subscriber will be able to select a topic that interests him from the proposed voice menu, and if his question is not on the list, then he can ask it in person with a specialist, who will immediately connect him to it.

For calls from landline phones, as well as users of other operators, there is a hotline 8 800 700 0611. This is a multi-channel phone through which any subscriber can contact the technical support center, and this can also be done for free, even while in another region.

Reference! For completely “lazy” users, Beeline suggests pressing the “1” button in the voice menu to order feedback from the operator.

In addition, in order not to overload the line, the company has allocated several separate telephone numbers, by calling which you can solve questions specifically on a given topic.

These are the phone numbers:

• +74959748888 – toll-free support phone number for subscribers in international roaming.
• 88007000080 – technical assistance for those subscribers who have a USB modem from Beeline.
• 88007002111 – you need to call this number if you need personal assistant via WiFi.
• 88007008000 – a specially dedicated line for those who are interested home internet, television or telephone.
• 88007000007 – separate line for clients – legal entities.
• 0758 – application help desk "Mobile Security".

Online contacts of telecom operator Beeline

If you do not have the desire or time to call a technical support consultant, there is an alternative solution - customer support via the Internet. To do this, you need to go to the company’s official website and select “Help and Support” in the main menu.

In this section you can find the answer to all questions and guidance on using the Beeline mobile network, as well as its other products. All contacts are available on the site to complain about the quality of the services provided or make suggestions for their improvement.

To resolve the issue as quickly as possible, each specific section has its own mailbox; moreover, in each region the mail to which the letter should be sent may differ. In order to find out the required email address, you need to select your city in the top menu of the site.

It will be useful to view:

Here are several addresses where you can send service requests:

• [email protected] – issues related to mobile communications, the Internet, and modem maintenance are resolved here. Here you can write a complaint online about the quality of the above-mentioned services, apply for their connection or disconnection.
• [email protected] – all wishes and suggestions related to home Internet and television should be sent to this mailbox and consultants will contact you as soon as possible. To do this, do not forget to leave a contact phone number or another method of contact.
• [email protected] is another email account to which you can send your Wi-Fi-related questions.

Alternative support channels

In addition to the above methods of contacting the operator, you can also resolve your issues by sending a request for SMS support 0622.

Your personal account also has the function of an assistant; you can register for it on the same official website of the company.