Apple technical support. Apple's toll-free hotline number
If you are faced with a problem related to Apple technology or one of Apple services, and you were unable to solve it on your own or with the help of specialists, it’s time to ask the company for support. We'll tell you how to contact Apple technical support in this manual.
Important: Before calling or emailing Apple, make sure your device is still eligible for service and support. This can be done on a special page on the official Apple website, where you need to enter the device serial number and click “Continue”.
How to contact Apple technical support by phone
The fastest way to contact Apple support is to call. Moreover, it is by telephone that you can get advice on the operation of all your devices - the possibility of online chat with company representatives will not be available on all issues.
Apple Technical Support Number: 8 495 580 9557
It is worth noting that the line operates only on weekdays, from 09:00 to 20:00 Moscow time.
How to Contact Apple Technical Support Online
Hello! Despite numerous instructions posted on the Internet and on this blog, there are issues regarding the iPhone and iPad that can only be resolved with the help of Apple technical support. For example, unlock iCloud, . Who can do this? Nobody! Only specially trained company employees. And it’s not just a matter of blocking; you never know what other questions might require an answer from a competent specialist?
And after all, it would seem that technical support itself is not hiding from anyone, there are quite a lot of ways to contact it, but people still ask in the comments how to call or write to the Apple operator? And since they ask, we will answer!
Here are all the ways to reach technical support, no matter where you are.
Apple technical support phone numbers in Russia
Apple, like any normal company, has its own hotline whose employees will answer any question related to the iPhone and iPad. Here are the phone numbers for the Russian Federation:
- 8-495-580-95-57 (Moscow number).
- 8-800-555-67-34 (Toll-free number for calls from any region of Russia).
- 8-800-333-51-73 (Apple Store Customer Support Service).
At any of these numbers, Russian-speaking employees will be ready to advise you from 9.00 to 21.00 on weekdays.
Other ways to talk to Apple technical support in Russia
When you call any of the phones, you are greeted by an answering machine. If for some reason you cannot get through his commands or do not want to do this, then you can order a call back - the company itself will call you. To do this, go to this page and:
The incoming call will not be from the numbers listed above, but from others. This can be a number from any country (I received calls from the Philippines, Bangkok and somewhere else in Asia). There is no need to be afraid - a Russian-speaking employee will talk to you and this call will be free.
For some reason you don't want to talk? You can always communicate with technical support through a special chat. To do this, we repeat all the steps indicated just above, the only thing is that on the third point we select: “Chat”. The approximate waiting time is also shown here, which is convenient.
In 2018, Apple launched an application that contains various articles and instructions on the company's products. Cool? Not bad!
However, you and I are interested in another opportunity of this program - getting help from a technical support specialist. What should be done?
All you have to do is select the device and the problem you are facing. The application will offer various solutions:
- Articles and instructions.
- Chat with a specialist.
- Call support yourself.
- Order a call back.
Agree, the choice is simply excellent. Let's use it!
How to contact Russian Apple technical support if you are in another country?
There are a large number of countries where there is either no technical support at all, or there is, but in a language that the Russian-speaking user does not know. How to be in this case? How to contact and talk specifically with Russian technical support if you are in another country?
There is nothing complicated about this, there are several ways:
But ordering a call back if you are in another country will most likely not work (unless, of course, you have a Russian SIM card). The fact is that the call back form requires specifying a number starting with +7 (prefix for Russian numbers). You cannot erase it and replace it with another.
Apple has provided its users with convenient and prompt support service. Having any product from the company, you can dial support from your iPhone and ask a variety of questions: from the order of operation of certain keys and buttons to the order of settings of certain functions. You will also be able to learn about new properties of the company's products. You can also register your product, have your device repaired, or complain about poor service. The company is interested in ensuring that its customers always have convenient and high-quality equipment that can compete with other flagships, and therefore devotes the lion's share to servicing its consumers.
To contact a company representative, you can go to https://support.apple.com and directly contact a specialist via online chat. If it is convenient for you, you can leave your phone number and the operator will call you back at the appointed time. If you have several questions, the expert will readily answer everything and offer accessible solutions. The service is available to its clients at any time of the day in different countries.
Also, if you are in Russia, you can call the single toll-free Apple hotline in the Russian Federation at any time: phone number 8 800 555 6734.
If you are a resident of Moscow or the Moscow region, then you can quickly get through to the multi-channel support phone number: 8 495 580 95 57 at the tariff applicable to your telephone operator.
Why do you need a hotline service?
By the way, if your Apple device is broken, you can submit a request for repair of your iPhone, iPad or Mac computer to the support service. A specialist will contact you as soon as possible to resolve your problem and help you contact an Apple Authorized Center near you. After all, one of the main principles of the company’s work is trust in it and user support.
If you are interested in information about Apple products and details of their purchase, as well as operating warranties, the Apple Online Store is at your service, where you can order and receive software, interesting accessories, and necessary equipment at any time. To purchase, you need to call the number 8–800–333–51–73, available from 9:00 to 21:00 on weekdays.
Apple has a wide network of service centers around the world and on all continents. So, by going to any company’s technical support website, you will find an interactive map of countries indicating addresses and phone numbers, chats for communication in the place where you are now. Support is provided by company specialists who will be able to communicate with you in a language you understand.
If you decide to call about a device problem, support will be provided faster if you can find your device's serial number first, as this will help optimally connect you with the right support person.
If the need arises, there is also a convenient online request for support, after which an expert will contact you.
What else can you find out from support?
At the support service, you can learn from specialists about additional service options, as well as find out whether your iPhone or tablet is still under warranty by first entering the serial number of the device. The AppleCare Protection Plan provides telephone technical support and access to additional Apple support services.
The main feature of the AppleCare Protection Plan program is that it provides additional rights for all users: additional service, universal support, software product maintenance. A warranty on the hardware of the device can be obtained from the AppleCare Protection Plan for a period of up to 3 years, which in turn is cheaper than the cost of spare parts and payment for the work performed by experts who are authorized by Apple around the globe.
Under the AppleCare Protection Plan program, such products as MAC computers, RAM modules, accessories, batteries, drives, and AirPort4 devices are subject to service.
Often clients call the service because they need help - they forgot the password for their iPhone, iPad or iPod touch, or even worse, when the device is locked.
If you have a problem, for example, you lost your iPhone, it was stolen from you, or you found someone else’s iPhone, in addition to contacting the police, you can report this to the service and technical support will help you block your data based on the iPhone serial number ID or find the owner of the smartphone. There you will also be told about the capabilities of the Find iPhone function for Apple devices.
