The icloud program does not work, there is a problem. Troubleshoot iCloud. I can't sign in to iCloud on my Mac because it asks for authentication. What is iCloud and how to use it

Greetings! Today, immediately after updating my iPhone (while trying to sign in with my account), I encountered an unusual error. The phone happily told me that this was not possible, and wrote approximately the following - “Verification failed, login failed. There was an error connecting to the Apple ID server." The most interesting thing is that because of this, the phone actually turns into an ordinary “dialer”, because it is impossible to use all Apple services - you cannot go to the App Store, you cannot download a game or application, you cannot activate iCloud, etc.

I successfully overcame this adversity, and I very much wish the same for you. And this instruction will tell you what exactly needs to be done in this case and how to overcome the problem. Let's go!

First, I advise you to check whether the Apple ID is correct and valid, that is, functioning at the moment. To do this, follow the link to the official website and enter your account information. If it doesn't open, then... If everything is “ok”, we will look for other reasons for the failure.

The error occurs on iPhone and iPad

The problem of connecting to Apple servers may already be waiting for you. And here there are only two options that can be taken:

Try to activate via your computer using iTunes. Although difficulties may arise here, more on that below.
Just skip creating an Apple ID and do it later, after turning on the device.

If you cannot log into your Apple ID on an already loaded device, or vice versa, you have logged in, but the App Store and other services do not work due to a server failure, you should pay attention to:

By the way, jailbreaking can also cause similar problems. Therefore, if the previous methods do not help, and you still cannot log in to your Apple ID, we get rid of the jail. Let me remind you that this can only be done correctly through.

On a computer using iTunes

In rare cases, server connection errors and various failures with the Apple ID or App Store may also occur while working with iTunes. However, they are quite easy to get rid of. For this:

We make sure that the computer is connected to the Internet (stupid, of course, but anything can happen).
Antiviruses, firewalls, and other defenders may block access to Apple servers. Turn them off for a while.
The iTunes version must be installed.
If your Apple ID account has already been used on the computer, then we try to “unhook” it from the program. To do this, open iTunes - in the upper left corner, click on “store” - deauthorize this computer. Reboot the PC.

Let's try to log in again and, most likely, you will be able to do it!

These are actually all the actions that you can perform to combat the error connecting to Apple ID servers. Yes, there are not many of them, but the most important thing is that they really work!

Or other Apple technology, you will have to create your own Apple ID. Do this and remember the password, or better yet, write it down somewhere. An Apple ID is required to synchronize and store data in iCloud, as well as to download programs and media files from the App Store and iTunes Store.

Select what you want to sync

If you go to iCloud settings, you will see a bunch of items, and opposite there are switches. Select the types of data that should be on all your devices: photos, contacts, calendars, notes. It’s better not to disable the “Find My iPhone” function - in case of theft or loss, you will thank yourself.

Additional items that can also be synchronized are hidden in other menu tabs. For example, you can receive calls on all devices, regardless of which one you are being called on. Just turn on the toggle switch in the FaceTime item. To sync all messages across devices, go to the “Messages” section. There you can add all the email addresses and phone numbers where SMS should be sent.

When purchasing second hand, make sure that all data is deleted

If you are starting to use a phone that someone else has already used before you, take a look at the iCloud settings at the seller. The former owner of the device must delete all data from the iCloud, iTunes Store and App Store sections. You won't be able to do this yourself - the device will ask for a password. Make sure that the seller completely removes all data that was already on the phone/tablet. For your own peace of mind, you should reset all settings in front of the seller - the “Basic” item.

A guarantee that your device will never remember the previous owner will be that he removes the gadget from the list on the website. We advise you to check it.

Don't give your Apple ID to anyone

It's simple - never give your Apple ID to anyone. Even your best friend, with whom you have been together since diapers. Stupidly, it might set up your devices to sync. In the worst case, change the password. If they did give you a password, check to see if someone else’s phone has been added to your devices. This can be done in iCloud settings.

If suddenly you did give someone your Apple ID and password, there is a huge chance that the devices have synchronized and are being monitored. This is especially true for separated couples: after all, it was so romantic - shared access to iCloud and the App Store.

To understand whether your data is on someone else’s device, scroll through the photos in the photo stream - are there any strangers? The same should be done with the contact list and Safari. The latter can show open tabs on synchronized devices. Don't forget to check your notes in the iCloud section.

Another sign of synchronization is extra contacts in iMessage. Try creating a new message and typing each letter of the alphabet in turn. Doesn't it show strange contacts?

Change your password and check your messaging settings and associated devices

The easiest way to correct the situation is to contact this person and ask him in a good way to erase your access from his phone, at the same time deleting all the data that has already been synchronized.

If a person does not want to get rid of your phone, then you need to change the iCloud password. Then go to the message settings and check which numbers and email addresses SMS messages from iMessage are sent to. Delete unnecessary ones in the “Sending / Receiving” section.

To delete all data from someone else's phone, you need to go to iTunes, connect your phone and look at the associated devices. Remove all other people's gadgets from the list.

After all the above manipulations, the data may stop synchronizing - or not. They can be deleted from someone else's device. Or not. If nothing has changed, contact Apple Support. After much correspondence and questioning, they will definitely help you.

Don't let your Apple ID be hacked

The hacking of email and social network accounts will not surprise anyone today. In order to get money, scammers hack your Apple ID, activate “Lost Mode” and turn your phone into a brick. To avoid this, first, never sign into someone else's iCloud. Secondly, set different passwords for mail and Apple ID (as for all other applications).

So, if you entered someone else's Apple ID and your phone is blocked, only support can help you. Call 8-800-555-67-34 and prepare a check. Without it, your phone can be sold for parts, unfortunately.

If the scoundrels found the password to your mail and account, you have a chance to get everything back. To do this, you need to reset your password. Let's go to the official website iforgot.apple.com. You will have to answer three questions and indicate your backup email address: the password reset email will arrive there. After this, you need to go to and in the “Find iPhone” section disable “Lost Mode”.

iCloud is Apple's cloud storage that allows you to automatically synchronize settings, bookmarks, address book, calendars, photos, messages and other information between your Apple devices.

iCloud saves backups iPhone data, helps the owner find lost devices. If you have several devices at your disposal, all of them are your own purchases from the iTunes Store, Appstore and iBooks automatically become available on all connected devices.

Cloud storage capacity

Regarding the amount of cloud storage, each user with an Apple ID receives 5 GB free. But this does not mean that you cannot expand the memory; you can purchase the required amount of space for a certain amount. You can buy a seat at any time, the money for payment is debited from the credit card linked to the Apple ID; if the card is not linked, it is not possible to buy a seat, but you can always link a card in your account settings.

iCloud registration

After entering your username and password, a message will appear on the screen stating that the function "Find iPhone" "Find my phone" included. This is a very useful feature that will help determine the location of your phone on the map (if geolocation services are enabled in the settings and the device is connected to the Internet) in case of loss.

In addition, using the service "Find iPhone" You can send a message to a lost device, play a sound on it, remotely block or erase data from it.

iCloud access

You can access the content from any computer, smartphone or tablet via the Internet from a web browser; just go to https://www.icloud.com/ and log in with your Apple ID.

Setting up iCloud

In the main window, you can mark the main applications that will synchronize your data. Mail, calendars, contacts, notes, bookmarks need to be synchronized, it definitely won’t be a waste.

Photostream

All photos taken from an Apple device are automatically uploaded to Photo Stream and transferred to other devices, If there is a Wi-Fi network, synchronization does not occur via the mobile network.

There are no size restrictions for photographs, but there are restrictions on the number and shelf life. The cloud will save 1000 photos from the last 30 days. Earlier photos, if the total number of photos exceeds 1000, are deleted from the cloud.

Backups

Now backups are created automatically when the phone is connected to a power source and Wi-Fi is available and sent to iCloud. The backup includes device settings, programs, books, purchased music, and even ringtones and the location of icons on the screen.

Family Sharing

With this feature, users can share content from the iTunes Store, iBooks, AppStore with up to six family members.

Sign out of iCloud

There are situations when you need to change your account or just quit, for example, selling a device or sending it to a service center. To sign out of iCloud, go to Settings & iCloud. At the very bottom click Go out, some versions of the operating system may indicate Delete your account. For this you will need account information.

Today there are quite a few cloud storage services and an iPhone user can use any of the available range of services. However, perhaps the most convenient way for the owner of an iOS device is to back up important information through the iCloud service - a cloud developed by Apple specifically for its users.

Of course, the main advantage of the “native” cloud is that the owner of an iPhone or other iOS gadget does not need to install anything additional - iCloud is “built in” to the user settings, in addition, there is a special additional application iCloud Drive - a little later we will figure out why it is need to.

Another plus is, again, the absence of unnecessary hassle with creating a special account. To log into the iCloud cloud, you do not need to create any new account; the user's Apple ID is used.

And finally, the third, also very important advantage of iCloud is that you can conveniently interact with it not only on the mobile device itself. You can also access the cloud from a computer using a special program or through a browser and the iCloud.com portal.

How to manage iCloud from a mobile device?

The initial setup of iCloud begins with the Settings menu of your iOS device. Find the iCloud item in the settings, tap it, enter your Apple ID.

Synchronization

A service menu will appear in front of you, which is very easy to manage. You simply select in the “Programs using iCloud” section those applications in which you want to backup the information stored in them, and then activate the corresponding slider. As soon as the slider is turned on, the gadget data is synchronized with the cloud and other iOS devices where you are logged into your iCloud account using a single Apple ID. Simply put, if you have two iOS devices, for example, an iPhone and an iPad, and you use the same Apple ID on them (which, of course, is most likely), then the information between them will be synchronized.

It is worth noting that no one prohibits enabling synchronization for all programs available to the cloud, however, please note that only 5 GB of storage space is provided to the iOS user for free. So if you want to save money, it's better to configure your synchronization settings wisely.

Find iPhone

After setting up synchronization, you must also select the options for the “Find iPhone” and “iCloud Backup” sections. We strongly recommend enabling the first option; it will help you in case of loss or theft of your device. The option will allow you to lock the device and place a message of any nature with the owner’s contacts on the locked screen.

Backup copy

Regarding the second section, there are subtleties here. By creating a backup, you actually “put” all the information on your device into the cloud, including even correspondence in instant messengers. This, of course, is great, because here if we need to clean the smartphone (and such a need may arise if the device begins to work slower and/or with errors), then we can safely clean it, and then simply restore the data from the cloud and start using it as if nothing had happened .

But... Of course, there is a “but”. The “5 GB rule” also applies here, so you should think about whether all the information stored on the device is really needed? If yes, then create a copy - if you want manually - in this case you need to periodically go to the backup menu and click on “Create a backup copy”. Or you can turn on the “Backup to iCloud” slider and then the backup will be performed automatically whenever the gadget is connected to a charger and a Wi-Fi network.

If you don’t create a backup copy, don’t worry, the data that you marked as synchronized will not disappear from your device. Even if a critical error suddenly occurs and you have to restore the device via iTunes, and then after setting up you select the “Set up as new...” option, as soon as the device connects to Wi-Fi, all synchronized data will be transferred to it from the cloud.

iCloud Drive

And finally, about iCloud Drive. This, as we said above, is a pre-installed application. Why is it needed? With it, you can manage the synchronized data. In settings, you specify which programs are allowed access to iCloud Drive using the sliders located below the cloud storage menu item of the same name.

For example, you selected Pages and created a document in this application. When saving, you can save it in iCloud Drive and work with it after that both on your other iOS devices by opening the application on them, and from your computer.

How to manage iCloud via computer?

By the way, about the computer. You have two ways to view information stored on the cloud via PC.

iCloud.com

The easiest way, which does not require preliminary installation of any programs, is a special page - iCloud.com. To log into your “personal account” on this portal, you need to indicate your Apple ID. As soon as you log in, you will see a menu that may differ for different users - depending on what synchronization parameters are specified in the settings.

The most valuable feature of the site is the activation of the lost mode, which is available when the “Find iPhone” option is turned on. Otherwise, the functionality of the portal is very prosaic - you can work with all the files stored on it, you can create new ones in the appropriate sections, and all changes will be synchronized. That is, if you make changes to a note on the website, it will change on the device.

iCloud program

If you own a Macbook or desktop Mac, of course, for you and if you want to manage the cloud through a program on your computer, there will be no need to pre-install anything - the corresponding utility is available here by default. If you have a Windows PC, you will need to first download and install iCloud.

We recommend downloading this utility from the official Apple website. Installation is very simple - run the downloaded .exe file, and everything will be done for you automatically. After installation, you can open the program, it will ask for your Apple ID - enter your username and password, then click the “Login” button. Are you in? Now wait a while for the synced data to load. Once the download is complete, you can start working with them.

Let's summarize

So, now, we hope you are convinced that the iCloud cloud (iCloud) is a very convenient and easy-to-manage service. Moreover, it doesn’t matter what kind of device you have at hand - mobile or not, you can always access your data, change it or create new ones. At the same time, it is worth noting that, like everything made by Apple, iCloud rarely upsets users with errors and problems. And, nevertheless, if you encounter any problems, you can quickly resolve them in a special iCloud support center created by the Apple giant.

09.02.2018

Since the world saw a variety of Apple devices, using them has become very comfortable, especially if the smartphone, tablet and other gadgets are connected to iCloud storage.

iCloud is a cloud service owned by Apple that, when you create a new account, makes it possible to synchronize a variety of information between devices such as iPhone, iPod Touch, iPad and computer. For the user, first and foremost, iCloud provides incredible ease of interaction between a variety of Apple devices.

You can now see your email, including editing and managing it via email. The whole process lasts two or three minutes. All the steps are easy, just follow them as they come. In the third step, you will need to enter the information about the incoming server and outgoing server.

However, if you are using an active Internet connection, you can deselect this option. Additionally, you can also deselect sync options to save data. You can manually sync your email app whenever you need to check your email.

Required software and hardware

Before you download iCloud for Windows, you must set up iCloud on all of your Apple devices. Can. Follow the setup instructions for iPhone, iPad, or iPod touch running iOS 5 or later, or Mac computers running OS X Lion 10.7.4 or later.

Depending on the type of information you need to sync using iCloud, you may need additional programs.

Mail, Contacts, Calendars, and Reminders: Outlook 2007–2016.
Bookmarks: Safari 5.1.7 or later, Internet Explorer 10 or later, Firefox 22 or later, or Google Chrome 28 or later.
Docs: Setting up a service on all your devices. If you need to add files from your Mac's Desktop and Documents folders to iCloud Drive, then.

Setting up iCloud for Windows

Upload photos and share them with friends

When you turn on Photos, iCloud for Windows creates a folder in File Explorer called iCloud Photos. Uploads new photos and videos to the Uploads (iCloud Photos) folder on your PC so they can be viewed in the Photos app on iPhone, iPad, iPod touch, and Mac computers, as well as on the iCloud website. com. New photos and videos you create on your devices are automatically downloaded from iCloud Photo Library, and you can choose to download your entire collection for a given year. And with iCloud Photo Sharing, you can view, export, and comment on the photos and videos you share with others.

To search for photos on a Windows computer, follow these steps:

Windows 10: Scroll down the Start menu and open the iCloud folder. Select iCloud Photos.
Windows 8.1: From the Start screen, click the down arrow in the bottom left corner, then click the iCloud Photos icon.
Windows 8: From the Start screen, select iCloud Photos.
Windows 7 OS: Click the Windows Start button and select Pictures. Select iCloud Photos or Photo Stream from the Favorites menu in the left pane. To view your photos, double-click the My Photo Stream album. In the window that appears, it will also be displayed as a folder.

View files in iCloud Drive

When you turn on iCloud Drive, iCloud for Windows creates a folder in Explorer with the same name. All documents saved in iCloud will be automatically downloaded to the iCloud Drive folder in File Explorer. Files created on a Windows computer and saved to this folder will be automatically copied to your other devices.

You can also access files in iCloud Drive from iCloud.com.

Synchronize mail, contacts, calendars and reminders across all your devices

Make sure your devices are set up with iCloud Mail.

On a Windows PC, open iCloud for Windows, select Mail, Contacts, Calendars, and Tasks, then click Apply. Your iCloud Mail account will appear in the folder pane on the left side of the Microsoft Outlook 2007 to 2016 window.
On your iPhone, iPad, or iPod touch, go to Settings > [your name] > iCloud and turn on Mail. In iOS 10.2 or earlier, go to Settings > iCloud.
On your Mac, choose Apple menu > System Preferences, then click iCloud and then click Mail.

Manage iCloud storage and account information

iCloud storage can be managed by either reducing storage space usage. If you need to make changes to your Apple ID, you can update your email address, mailing address, or other account information.

To see your available storage, open iCloud for Windows.
To change settings, click "Storage". Select an app to see how much space it takes up, or click Buy More Space to increase your available space.
To change your Apple ID information, open iCloud for Windows and click Account. Then click Manage Apple ID.

Updating the version of iCloud for Windows

To check for updates, open Apple Software Update on your Windows computer. To be notified of new updates by using Apple Software Update, choose Edit > Preferences and set a schedule to check for updates. You can select Daily, Weekly, Monthly, or Never options.

Before updating, sign out of your iCloud account on your Windows computer and install iCloud for Windows.

Disable or uninstall iCloud for Windows

If you turn off a service in iCloud for Windows, your information won't automatically sync to iCloud and you won't see updates made on other devices. To disable a service or iCloud, follow these steps:

To turn off a service on a Windows PC, open iCloud for Windows and check or uncheck the box next to the service you want. Click the Apply button to save your changes.
To turn off iCloud for Windows, open it and sign out of your account.

Before you uninstall iCloud for Windows, make a copy of your iCloud data and save it to your Windows computer. Then sign out of your iCloud for Windows account on this computer and follow these steps.

Windows 8 and later:

Go to the Start screen and right-click in the lower left corner, or left-click and select Control Panel.
Click the "Uninstall a program" link.
Choose iCloud > Delete.
When prompted for confirmation, click Yes.

Select Start > Control Panel.
Click Programs > Programs and Features.
Choose iCloud > Delete.
To continue, click OK.