Arrived at the intermediate point belarus. What do parcel statuses mean when tracking? Reception by the customs service of the country of destination

A complete list of decoding statuses of international mail on our website

Parcel delivered

The entry means that the recipient received the mail.

Parcel returned

The postal item has been received by the sender. The main reason for a return is the expiration of the storage period; it may also be due to an incorrect address or name of the recipient.

The parcel is returned to the sender

The postal item has been sent back to the sender. The reason may be an incorrect address or name of the recipient, expiration of the storage period, or another circumstance.

Parcel information received

The sender (seller) assigned the postal item a number (track code) on the postal (courier service) website, but the parcel has not yet been accepted at the post office. It may take up to 10-14 days from the moment of registration to the moment the mail is actually sent.

Arrived at destination

The mail item arrived at the recipient's post office (POS). Next, the OPS sends a notice (notification) to the recipient that the item is at the department.
This status means that the recipient can independently contact the OPS to receive the shipment without waiting for a notification.

Arrived at customs

By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial consignment, or the fact that there is no customs declaration (incorrectly filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.

Left customs

Parcel accepted

The mail item is accepted for processing at the local post office from the sender (or seller). It is assigned a unique identification number (track code, tracking number), by which you can later track the location of the shipment.

Unsuccessful attempt of delivery

This entry means that the postal operator reported an attempt to deliver the postal item to the recipient and for some reason the delivery did not take place.
Upon receipt of this status, you must contact the post office delivering the item and find out the reason for non-delivery, or independently contact the post office to receive the item without waiting for notification.

On the way - Transit point

The postal item arrived at one of the sorting centers of the transit country for processing and further dispatch to the recipient.

Tracking resumed

The statuses of the mail item were not updated for a long time, and after this interval new tracking information appeared.

Parcel tracking code has changed

The postal item has been assigned a new track code. This usually happens when the parcel is transferred to another postal service for processing and further dispatch to the recipient.

Delivery service changed

The mail item has been transferred to another postal service for processing and further dispatch to the recipient.

Arrived at the customs office of the country of departure

After sorting, all parcels are sent for customs inspection, where they go through an X-ray machine.

By decision of the customs inspector, the postal item may be opened for personal control. The reason for personal control may be the illegal transportation of prohibited substances or items, a commercial consignment, or the fact that a customs declaration is missing (not completely filled out). The postal item is opened by two operators in the presence of a customs inspector, after which a customs inspection report is drawn up and attached to the item.

Left the parcel collection point

This status means that the parcel has been sent along the recipient's delivery route.

Left the customs office of the country of departure

Customs checked the postal item and returned it to the postal service.

The parcel is preparing to be sent to the destination country

This entry means packaging, labeling, loading into a container and other procedures necessary to send a postal item to the destination country.

Transferred to postal service

The mail item was transferred to the local postal service for processing and further dispatch to the recipient.

Parcel released for delivery

The postal item arrived at the post office, the postman was notified of the arrival of the item for delivery to the addressee.

The entry may mean that a parcel has been sent to the recipient's address for home delivery or a notification has been sent about the arrival of the parcel to his address.

The parcel is being prepared for delivery

Indicates the arrival of a postal item at the recipient's post office, which must deliver the item.

Information about further statuses is not provided

The postal item was sent with a track code (tracking number), which is not tracked at the recipient's territory.

Problems at customs

The postal item is detained by customs authorities to carry out measures to determine the purpose of the postal item.

When receiving goods by international mail within a calendar month, the cost of which exceeds 1000 euros and (or) the total weight of which exceeds 31 kilograms, you must pay customs duties, 30% of the customs value of the goods, but not less than 4 euros per 1 kilogram of their weight.

If information about the goods sent by post is missing or does not correspond to the actual information specified in the customs declaration, then there is a need to conduct a customs inspection and document its results, which significantly increases the time spent on processing shipments.

There is an error in the parcel route, the parcel will be redirected to the correct address

The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.

Parcel on the way

Status meaning that the postal item has been sent to the recipient's address.

The parcel has not yet been received from the sender

The seller has registered the postal item on the website of the postal (courier) service, but in fact the postal item has not yet been transferred to the postal service.

Tracking paused

A lot of time has passed since the last update in postal tracking. And due to this long period, the track code will not be automatically tracked. The delivery service could also inform you that further tracking of the postal item will be stopped after it leaves the territory of the sender’s country and arrives at the destination country.

Generalized status, which may imply return, return, temporary storage and other status.

On the way - Left the waypoint

The postal item is sent from an intermediate postal node and is sent towards the recipient.

On the way - Arrived at the intermediate point

The mail item arrived at the intermediate postal center for sorting, selecting a route and sending it to the recipient.

Export from country of origin

Indicates the actual dispatch of the postal item to the destination country.

The postal item is transferred to a foreign carrier, which, by land or air transportation, delivers it to the place of international postal exchange (IMPO) of the country of destination. The “Export” status is the longest and the transition to the “Import” status may take some time due to the selection and agreement of the most optimal (cheapest) delivery route for your postal item for the carrier. At this stage, neither the sender nor the recipient can track the exact movement of the item over the Internet.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.
If more than 2 months have passed since receiving the “Export” status, and there are no visible changes and the postal item has not received the “Import” status, then the sender must contact the post office and apply for a search.

Very often people on the site ask what this or that parcel status means. And since they ask, then we need to figure it out.

Postal status and order status on Aliexpress are two different things!

This article will discuss about postal statuses , we also have an article. These are different things. The order status is tracked in your . And reflects information about the parcel within the Aliexpress trading platform. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Don't be confused.

Not all orders can be tracked

Please note that not every parcel can be tracked while moving from the seller to you. This is only possible if it has a trackable track. But how can you find out about this BEFORE ordering?

In the case of Aliexpress - open , then click on Delivery

And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field says Not available, then your order will not have a track when you select this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

How to track a parcel from Aliexpress

If this is your first time tracking a parcel and your package is from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be designated by different words. If you have a status that is not described in this article, ask in the comments, we’ll try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example in China)

While the parcel is in the country of departure, it may have the following statuses:

Collection, Acceptance – the parcel was delivered to the post office. It is worth keeping in mind that the parcel does not immediately begin to be tracked using the tracking number given to you by the seller. It takes some time to process the parcel and enter it into the database. Usually the track begins to be tracked within 10 days.
Opening (The parcel has arrived at the transit point) . Usually the postal code of the transit point is written next to this status. There can be many such statuses. Moreover, their order is not always correct. Probably transit point operators do not fill in the data right away. Therefore, one should not be surprised at the Opening status after Export.
Arrival at MMPO (Dispatching, Processing) . In this status, the parcel is being prepared for export and shipment to the destination country. For some transport companies in China, this is the last status that is tracked.
Export (Departure from outward office of exchange, Total Export) – means that the parcel has passed all the necessary procedures and has been sent to the destination country.

After the last status, it may take quite a long time until the parcel begins to be tracked in the destination country. If the parcel was sent without an international track, it may no longer be tracked at all.

Parcel statuses in the destination country (for example, Russia)

Import (Import) – the parcel has arrived in the destination country. It is processed for transfer to customs.
Reception at customs – transfer to customs for clearance.
Customs clearance. Customs release – the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
Left the place of international exchange of MMPO – the parcel left customs and was handed over to the post office for further dispatch.
Left the sorting center – the parcel is sorted and sent to its destination.
Came to the place of delivery – the parcel has arrived at the post office. In principle, you can already receive it. Or wait for a notification.
Product Delivered – the parcel has ALREADY been delivered to the recipient.

Please note that in the parcel tracking interface at Russian Post, for import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be clear that the parcel is not going to your post office. If the package has changed several statuses, but the index is still incorrect, then you should start worrying.

Unpleasant parcel statuses

The parcel statuses described above are quite standard. They mean the package is on its way. Sometimes the package may get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that clearly mean problems:

Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with the Russian Post hotline 8-800-2005-888. After finding out the reasons and finding the culprits, you can think about what to do next.
Return. Return to customs – similar to the previous paragraph. Usually means that the address is not written legibly.
Unsuccessful attempt of delivery - usually accompanied by clarification about the reasons for failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to get to the post office before the parcel storage time expires - that’s 30 days. Also check whether the parcel arrived at the post office at all. Well, sometimes at the post office such statuses are given from a flashlight. But it's worth monitoring.
Return. Expiration date – obviously, you forgot to receive the parcel on time and it was returned.
Dosyl. Submission – the parcel arrived at the wrong post office and was redirected. That is, the parcel travels further. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often visible when tracking the status of a package at China Air Post. They indicate the IATA airport designations where the parcel was registered. Their designations can be seen on any air ticket purchasing service (SkyScanner for example;)).

What does NULL status mean (NULL, PEK)

This status is visible when tracking the status of the parcel at China Post. These are just internal China Post statuses that they haven't translated into English. Therefore, where there should be a translation, it is not there, but instead NULL. If you can’t bear to find out what this status is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google Translator. True, this method does not always work. Sometimes in the Chinese version some statuses simply do not exist.

NULL, PEK means that the parcel was at Beijing airport. What she did there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean?

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means the parcel has arrived at customs and is undergoing customs clearance.

The track (package status) has stopped changing, the parcel is not tracked

Very often, restless buyers begin to worry when the status of the parcel suddenly stops changing. This often happens after export. It seems that just recently the parcel was briskly moving around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like track, the parcel stops moving..

If you recognize your situation, we have discussed this situation in detail in the article. In short, there are two options:

If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPoshta, Belposhta) and more than 2-3 weeks have passed since the last status update, then well, your fears are not without reason.
If your track has never been tracked on the mail website. You checked the status of the parcel in your Aliexpress personal account or some specialized track checking site, or the track format is generally clearly different from the international one (the correct international one is something like this RR123456789CN). This track often changes during export if the parcel is transferred to your state post office. That is, in your country such a parcel travels under a different track (which you do not know, and, as a rule, cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about here at all. This situation is normal.

But be that as it may. Whether your parcel from Aliexpress is tracked or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE purchasing. There is nothing complicated about this and you can figure it out. But if time is precious and you don’t have time to figure it out, then use our service.

Finally

I have repeatedly written my personal opinion that when ordering goods from China you need to be patient. There is no need to worry if the parcel does not change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are quite a few in China, everything stops. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of the protection. Than monitoring the movement of a parcel 20 times a day.

And use services and programs to control the movement of parcels. There are quite a few different ones now.

P.S. from February 2018:

In the comments you often ask what this or that parcel status means. Most often, the unclear meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel, and it is now possible to understand what your non-standard status means now only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your parcel:

Write the tracking number of your parcel.

And we will ignore or delete comments like “What does XXX status mean?” Sorry, but I’m tired of copy-pasting “Write a track, we’ll see” into the void.

Tracking postal parcels sent by AliExpress sellers from China is not very interesting. And first of all, the lack of interest is explained by the incomprehensibility of the status of international shipments.

Let's figure out what is meant by the incomprehensible inscriptions on sites for tracking IPO (international postal mail) tracking codes.

Parcel information received

AliExpress sellers often register parcels using an electronic service. Therefore, receiving a tracking code on the order card does not indicate that the item is already with the postal carrier.

If the parcel has not yet arrived at the logistics company’s branch, but it has already been registered by the sender electronically, the status when tracking it will indicate that “Information received” about it. Sometimes it can take up to 7 days from the moment the parcel is registered until it actually arrives at the post office in China.

You can find information about tracking numbers on our website.

Parcel accepted

Another option: "Reception".

As soon as the seller or courier delivers the parcel to the logistics service, fills out all the necessary documents, including the customs declaration, the status of the shipment changes to “Reception”. For additional information, you can find out about the time and place of reception in the sender's country.

Left the parcel collection point

This means everything is fine - the shipment has begun its long journey to Russia.

On my way

Shipments are periodically registered at intermediate points - sorting centers. At such postal hubs, parcels can be reloaded from one type of transport to another; in general, they are distributed along optimal main routes. Using such “control” points, the recipient can receive information that his order is still moving in the direction of Russia.

Arrival at MMPO

At MMPO (places of international postal exchange), items undergo customs procedures, inspection and registration, they are prepared for export from the sender's country. It is here that the dispatch (postal items grouped in boxes or large bags) is formed, intended for the MMPO of the recipient country.

Export

The “Export” status is assigned to shipments that have already been transferred to the carrier for delivery to the destination country. When sending goods from China, this status when tracking orders usually does not change for a long time. This is explained simply: when sending international shipments from China or Singapore, it is necessary to fill airplanes with a carrying capacity of 50 to 100 tons with mail.

There are other reasons for delays, for example, transit routes of flights, which imply the presence of one or more intermediate points during the flight. In each of them there will be delays in unloading/loading parcels.

During the Export process, the parcel will not be tracked.

It is believed that export takes 1-2 weeks, but it happens that the procedure takes up to 2 months. Although there is a recommendation, if this process is delayed, to submit an application to search for the parcel. If you order from AliExpress, you need to ask the seller to sort out the situation. You will either get your money back or extend the Buyer Protection Period in order to still find your lost items.

Import

This status appears only when the shipment is registered by the postal operator in the MMPO in the country of destination, that is, at the place of international postal exchange already on the territory of Russia.

Boxes (bags) with many parcels from the transit section of the aviation department are sent to MMPO. About a day after arrival at the center, the containers are opened and all shipments are registered, which is displayed on websites for tracking tracking codes. By the way, international parcels arriving in Russia are already expected at the centers - information about them is received before arrival from the country of departure.

There are MMPOs in Moscow, Vladivostok, Orenburg, St. Petersburg, Bryansk, Kaliningrad, Samara, Petrozavodsk and other cities. The choice of the city where the parcel will arrive depends on which flight was best to send it from China, as well as on the degree of congestion at the MMPO.

Sometimes it seems more logical to send a parcel to Moscow for a Moscow recipient, but it is sent to Bryansk, and then transported by land to the destination city. And, perhaps, the order will reach the recipient faster, due to the periodically low throughput of the Moscow center.

Transferred to customs

After registration with the MMPO, parcels are transferred for processing to the Federal Customs Service. They then go through customs transit, which means they are packaged by type and transferred to a specific location. All shipments pass through an X-ray machine, where an operator views their contents. By the way, dogs also work at customs - they sniff each parcel for drugs or spice.

If at least some suspicion arises, the parcels are opened by the operator in the presence of the responsible person - a customs officer. Reasons for opening:

availability (although it is not clear how an X-ray can be used to determine that the parcel contains counterfeit products);
assumption that goods for commercial use are present (for example, a batch of nail polishes);
suspicion that prohibited goods are being sent (weapons, drugs, chemicals, plant seeds, etc.).

If the parcel has been opened, an inspection certificate will be attached to it. Two operators work with one customs officer. Customs performs its functions around the clock.

Detained by customs

One of the most unpleasant statuses.

Real people work at customs, not robots, so they carefully look at information about the goods being sent. The low cost of assessing the MPO, if there is a smartphone inside, will immediately lead to suspicions that the seller is trying to deceive customs. The same thing, if there is simply no information about the shipment, such packages are often opened at customs.

Customs officers know how to use the Internet, so they can manually check the real cost of the goods, perhaps using the information on the MPO, in which store it was purchased.

Another very important point: it is checked whether purchases made by the same person have not exceeded the limit set so far at 1000 euros. The weight limit of the goods is also taken into account; it should not exceed 31 kg. If the limits are exceeded, then a customs receipt order is attached to the parcel for payment of 30% of the value of the goods. You can receive a shipment at Russian Post only after paying the customs fee.

All of the above explains why goods periodically get stuck at customs: FCS employees need time to unpack suspicious goods, check the real value and other procedures.

Issued by customs

After inspection by the customs service, the items are sent to Russian Post for further forwarding to the recipient. Where exactly the MPO is located at the moment can be found out from the post office index, which is written next to the next status of the item.

From the moment of transfer to the postal service, you can approximately calculate the time of arrival of the order, taking into account the average delivery time of items across Russia.

Arrived at the sorting center

Traveling across Russia, parcels pass through numerous sorting centers, where optimal main routes are determined. Numerous items are sorted and sealed in large boxes to prevent damage and loss.

The speed of sending MPO across the territory of the Russian Federation is determined by many factors, including such as:

travel by land or air;
frequency of flights towards the destination city;
the degree of load on mail planes (if the load limit is exceeded, the item waits for the next flight);
other.

There may be more than one sorting center along the route. After the MPO is registered at the regional sorting center, you can safely wait for the parcel for 1-2 days. And you don’t have to wait for a notification in your mailbox. By presenting your documents and tracking number at the post office, you can ask to check whether the shipment has arrived. In any case, there are slight delays on tracking sites, including due to the fact that local postal operators may delay the registration of newly arrived mail at the office.

Submission

Sometimes parcels are sent to the wrong place at sorting centers. Another option is that the AliExpress seller confuses something when writing the recipient’s address. The wrong index has the strongest effect, but the name of the city, region, and the addressee's last name do not have much influence.

After the MPO arrives at the wrong address, post office operators issue a “Forward” coupon and send the mail to the addressee. This is not terrible, but it greatly lengthens the travel time of items.

Came to the place of delivery

After local post office employees register the MPO, they issue a notice, which the postman will take to the addressee's mailbox. The presence of this notification speeds up the process of receiving the parcel.

If there is no notice (for example, the recipient did not wait for the postman after seeing the status change on the tracking website), then the post office operator will print it again. You need to have documents and tracking code with you.

Parcel delivered

Another option: “Deliver to the addressee.”

The parcel was issued to the recipient at the post office indicated in the status.

You can track your parcels either on or in, which is installed in the browser. Take advantage of a convenient tool that allows you to control the movement of your orders from the moment they are sent from China until they are received.

I don’t see much point in knowing a detailed description of a particular postal status. The meaning of most of them is clear from the name, the meaning of others is not so important (again, for me).

However, many users want to understand what the parcel statuses they see when tracking mean. So I will give a description of the most frequent and popular statuses that you can find on various trackers.

Delivery to the addressee / Delivery to the recipient

The parcel has been received by the addressee (at the post office or delivered by courier)

Flew to destination country

The parcel will be delivered to the post office of the destination country. Next, it will be delivered to one of the places of international postal exchange for subsequent import/export operations.

Departed from the airport

The parcel has departed from the airport of the sender's country and is heading to the destination country. The status will not change immediately upon arrival at the airport of the destination country, but after the parcel is processed by the postal service. This may take from 3 to 10 days.

The parcel has departed from the airport of the sender's country and is heading to the destination country.

After the parcel leaves the territory of the sender's country and arrives at the destination country, it will be assigned a new track code, which is not registered anywhere. Accordingly, the parcel will not be tracked.

Issued by customs

The customs clearance procedure has been completed, and in the near future the parcel will be handed over to the post office of the destination country for further delivery.

Ready for shipment

Ready to ship

Means that the parcel is packed, marked and will be sent soon.

Detained by customs

This operation means that the parcel is detained by customs officers to carry out measures to determine the destination of the parcel.

When receiving goods by international mail during a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.

Submission

The parcel was sent to the wrong zip code or address, an error was discovered and it was redirected to the correct address.

Import international mail

The operation of receiving the item in the recipient's country.

All mail arriving on the territory of the Russian Federation from air flights begins its journey at the aviation postal department (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in an electronic database. During registration, the barcode is scanned, data is entered on where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.

The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange place (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of city where exactly the international shipment will arrive depends on the sender’s country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful attempt of delivery

Assigned if the operator reported that there was an attempt to deliver the parcel to the addressee, but for some reason it failed.

Options for further action:

New delivery attempt
The parcel will be transferred for storage until demand or until the circumstances are clarified.
Return to sender

What to do if you receive this status:

You need to contact your post office and find out the reason for non-delivery.
You must contact the post office yourself to receive the parcel.

Treatment

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Processing at an intermediate point

Processing at the sorting center

Status Processing at the sorting center - assigned in the process of delivering the item through intermediate sorting centers of the postal service. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient.

Processing completed

Generalized status, meaning the completion of processing of the parcel before sending it to the recipient.

Awaiting delivery to the post office

Awaiting shipment

Means that the parcel is packed, marked and will be sent soon.

Awaiting quality check

Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping.

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure has been completed, the parcel has been handed over to the post office of the destination country for further dispatch to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

Cancel shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country.

Item is ready to ship

Means that the parcel is packed, marked and will be sent soon.

Sent

Generalized status, meaning the sending of a parcel from an intermediate point towards the recipient.

Sent to Russia

The parcel will be handed over to Russian Post for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Sent to destination country

The parcel is in the process of being transferred to the mail of the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Note! The next status will not be displayed immediately as soon as the parcel arrives in the country, but after the parcel is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the international postal exchange location.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred for storage

Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient.

Read also:

As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

Transferred to customs

In the sender's country

In the recipient's country

Loading onto the plane

Loading onto the plane before departure to the destination country.

Loading into transport

Preparations for shipment are completed

Means that the parcel is packed, marked and will be sent soon.

Preparing for shipment

Preparation for export

Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country.

Left the airport

In the sender's country The parcel has departed from the airport of the sender's country and is heading to the destination country. The next status will not be displayed immediately upon arrival at the airport of the destination country, but after the parcel arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the recipient's country The parcel is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The parcel is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Left the international exchange site

The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply.

According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of delivery deadlines, which can be reported to the Russian Post Office by calling 8 800 2005 888 (free call), and they begin to respond to this application.

Left the mail terminal

The parcel has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The parcel has left the postal sorting center and is heading towards the recipient.

Left the transit country

The parcel left the sorting center in a transit (intermediate) country, sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Information about the postal item has been received

Received information about the postal item in electronic form

This means that the seller has registered the package (track code) on the postal (courier service) website, but in fact, the package has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Parcel registered

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Came to the place of delivery

Indicates the arrival of the item at the recipient's post office (OPS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the post office

Indicates the arrival of the parcel at the recipient's post office, which must deliver the parcel to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Indicates the arrival of a parcel at an intermediate postal hub for sorting, selecting a route and sending it to the recipient.

Arrived at the sorting center of the destination country

The parcel has arrived at the sorting center of the destination country for subsequent import/export operations.

Arrived at destination country

The parcel has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient.

Arrived at the small package processing center

Indicates the arrival of a parcel at the postal distribution center for sorting, selecting a route and sending it to the recipient.

Arrived at warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination.

Arrived in the territory of the Russian Federation

The parcel arrived on the territory of Russia, for further import and dispatch to the recipient.

Reception

Reception by the customs service of the country of destination

The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Reception at customs

In the sender's country The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

In the recipient's country The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the parcel may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The parcel is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the shipment.

Reception from sender

This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the parcel. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange.

Accepted by carrier

Indicates that the sender (seller) has transferred your order to a local carrier. At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the shipment.

Sorting

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient.

Customs clearance

Customs clearance completed

This operation means that customs has checked the item and returned it to the Postal Service. In many MMPOs, customs works around the clock: this is the only way to check the colossal volume of mail incoming from abroad in a timely manner. Each customs officer is assisted by two postal operators.

Transit

Transportation

Transportation of a parcel from one sorting center to another, towards the recipient.

Package

This means that the parcel is being packed and marked for further shipment.

Export

Export (content check)

The parcel was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

Export (packaging)

The parcel has successfully passed inspection, is packed and ready to be sent to the destination country.

Export international mail

Indicates the actual dispatch of the parcel to the destination country.

The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

Export, processing

Indicates the actual dispatch of the parcel to the destination country.

Electronic parcel registration

What do postage statuses mean in English?

Both on Aliexpress and on popular trackers, all postal statuses are translated into Russian. So you won’t come across statuses in English often. And yet, I decided to add here a translation and transcript of the most popular of them.

Statuses in Aliexpress are information about what stage your order or package is at. It is necessary to distinguish between statuses order(waiting for payment, payment verification, order processing) and statuses parcels(the parcel arrived at the sorting point, left customs, export, import). The order status is assigned to the order by the website itself and information about it can be seen in the order information. The status of the parcel is assigned by the post office and customs and is tracked on specialized websites.

We will look at both types of statuses and figure out what they mean.

Aliexpress order statuses

This order is awaiting your payment- Waiting for payment.

This status is assigned to the order immediately after clicking the Place Order button - until payment is made. The time given to the buyer to pay for the order is indicated below in the form of a countdown timer. If the order is not paid within this time, it will automatically close and change to Closed status.

Your payment is being verified– Aliexpress verifies your payment.

Immediately after paying for the order, the payment is sent for verification by the site, and the order status changes to Your payment is being verified. Payment verification usually takes 24 hours, after which it is time for the seller to send the order

– The seller is processing your order

The order status changes to The supplier is processing your order. The time for sending an order is set personally by the seller and is indicated on the product description page. In the order, the time allocated for sending is indicated in the form of a countdown timer. If the order is not shipped within the specified time, Aliexpress will cancel the order. If the seller does not have time to send the order at the specified time, you can extend the processing time by clicking on the " Extend processing time" located under the timer. If for some reason you change your mind about placing an order, click " Request order cancellation" located there. You can read more detailed information about canceling an order in our article “How to cancel an order on Aliexpress”.

The seller has shipped your order - the seller has sent your order.

The order receives this status after sending the order and entering the track number into the system to track it. A new countdown timer appears in the order, indicating how much time is left until the end of the Buyer Protection program on Aliexpress. Button Request to extend Purchase Protection allows you to extend the duration of the Program if, after 40 days, the order has not been delivered. Button Open Dispute allows you to open a dispute (dispute) if the arrived product turns out to be of inadequate quality or does not arrive at all