The mouse does not work when connected to a laptop. Why doesn't the mouse work on a laptop? Mechanical failure of a computer mouse

Controlling the cursor with a mouse greatly simplifies and speeds up computer work compared to manipulating keyboard keys. When the mouse does not work on any laptop, it becomes much more difficult to control. Let's figure out how to solve the problem - the actions depend on the type of manipulator and the OS installed on the laptop.

If the computer does not see the mouse, first switch the pointing device or wireless adapter to another USB connector. The port may burn out, become dirty, or oxidize and stop transmitting signals. If that doesn't help, reboot your laptop. If the mouse on your computer still does not work, proceed to the next steps.

When following instructions, all actions can be performed only from the keyboard - move through the menu with arrows and the Tab key, enter sections using Enter. To open the context menu that usually appears with a right click, use Shift+F10 or Shift+Fn+F10 for the multimedia keyboard.

You can control the cursor on a laptop using the built-in touchpad or an external mouse - wired or wireless.

Wired

More often they use compact manipulators connected to a USB port. Older copies connect to the PS/2 port - if this is the one you use, connect it to the USB connector using a PS/2 adapter. Check the operation of the mouse on another computer - if it stops working on yours, then the problem is with the PC.

Connect the mouse in series to all USB ports; if you use passive hubs without additional power, plug the mouse directly into the connector. Disconnect other devices connected to the USB connectors - if the manipulator starts working right away, the laptop controllers do not have enough power for all gadgets. In this case, purchase an active USB hub, which additionally plugs into a power outlet.

A possible cause of the problem is that USB ports are disabled in the BIOS, so the laptop does not see the USB mouse. What to do in this case? Go to the BIOS - when the computer starts, press the Del or F12 key several times (you will see the exact combination in the signature on the welcome screen). In the menu, go to “Advanced” or “Integrated Peripherals”, there activate the function sub-items and the USB controller.

If no problems are found in the computer and connectors, the manipulator itself is faulty. Inspect the cable to see if there are any kinks on it, and the mouse itself. Wipe the wheel and optical lens with alcohol wipes - contamination will interfere with the operation of the sensor.

Wireless

When the computer does not see the wireless mouse, proceed as follows:

  • See if it is turned on. Find the switch at the bottom and set it to the “On” position.
  • Check the battery; when it is low, the cursor will freeze on the screen. Insert a new battery or recharge the battery.
  • Move the receiver to a different USB port.
  • If the manipulator was turned on, turn it off and turn it on again.
  • Clean the sensor window with a cotton swab.

Touchpad

If you have problems with the touchpad, check to see if the touchpad has been disabled. Find the rectangle image in the top row of function keys, press this button together with Fn. This combination.

Check your Windows system settings:

  • Launch the "Control Panel" from utility routines or by calling the function control by pressing Win+R.
  • In the “Equipment” block, go to the “Mouse” item.
  • Open the touchpad control tab - its name differs from one manufacturer to another.
  • Check if the option to turn off the panel when a touch mouse is connected is enabled

Finally, wipe the touchpad with a damp cloth - an abundance of greasy fingerprints makes it difficult for the sensor to work.

On Windows

To figure out why an external mouse does not work on a laptop running Windows, use a number of built-in tools.

Troubleshooting Wizard in Windows

The problem diagnostic utility will help you quickly fix a number of problems in a semi-automatic mode. To launch it, find your manipulator in the list of equipment in the “Control Panel”. Click on it and call “Troubleshoot” from the context menu.

The utility will start troubleshooting, and at the end you will see a list of problems found. If they can be corrected automatically, the wizard will do so. Otherwise, you will only see the name of the fault.

Manipulator settings

If the diagnostic utility does not find any problems, and the mouse still lights up but does not work, check its settings. To do this, again find the manipulator in the list of equipment in the “Control Panel”, click on it and call up “Settings”. Check the set cursor speed, button assignments, and any sticking.

Drivers

Driver failure can render any device inoperable. Go to “Device Manager” through the properties of “My Computer”. In the list, find the “Mice” item - if you see an exclamation mark next to a device, its driver is not working correctly. Click on it and select “Update Drivers” from the submenu.

You can also find the required file on the manufacturer's disk if it came with the mouse.

On Apple MacBook with Mac OS X

If your MacBook doesn't see your wireless mouse, reconnect your Bluetooth device:

  • Open system settings
  • Go to the Bluetooth item.
  • Hold Ctrl and click on the mouse name in the list, select “Delete” from the submenu.
  • Disable and start the arm using the button on the bottom side.
  • Wait for the device to appear in the list.

You can restore control of USB ports by resetting the parameters:

  • Turn off your laptop.
  • Disconnect the adapter and battery.
  • Press the power button for 3-5 seconds.
  • Insert the battery and turn on the laptop.

Conclusion

We have sorted out all possible problems with computer mice. Don't forget to first restart your computer and insert the device into a different connector - these simple steps will resolve most problems. And regular antivirus scanning will prevent many malfunctions - spyware can disable drivers and system utilities.

Hello, Dear readers of the blog site. Today I want to help you understand the issue of why the mouse does not work on a laptop. Most often, the mouse on a laptop stops working for no reason, for example it worked yesterday, but stopped today. I noticed that this question is being asked more and more often on forums, so I want to describe the solution to the problem on my blog.

Those whose laptop mouse stops working simply throw it away and go to the market and buy a new one. But I can't understand why? After all, you can solve the problem yourself. To find out how, read on.

And so, at one point, your mouse stopped working, and even your laptop stopped seeing it. in some cases the mouse simply lights up and shows no signs of life on the monitor screen. In this case, I advise you to listen to me carefully, because my solution helps in 80% of cases.

Mouse does not work on laptop

The reasons for your mouse not working on a laptop can be different. It may be that it just broke, but it can break for a number of reasons:

  • the mouse may simply burn out. try connecting it to another laptop.
  • There may be a problem in the wiring, a button or wheel has stopped working.
  • there may be a problem in the plug and much more.
  • Here are some people who asked me the question: Why doesn't the mouse work on my laptop?? I can’t answer this question right away; I need more detailed information. There are times when you connect a mouse to a computer, and it just lights up but doesn’t work. In this case, I advise you to connect it to another computer and if it works, then the problem is in the laptop. And subsequently the language bar begins to disappear.

    The mouse in the laptop does not work due to static voltage!!!

    Yes Yes!!! It's because of him! Don't believe me? To make sure you need to do the following:

  • Turn off your laptop and disconnect it from power supply. i.e. pull out the plug from the socket.
  • Disconnect the battery from the laptop.
  • Now press the power button on the laptop and hold it for about 20-30 seconds.
  • Once done, insert the battery back into the laptop and try to start it.
  • Did it work? I told you so! Having completed the points that I described above, you will simply discharge your laptop from static (static voltage). Such procedures are also suitable for a desktop computer, only there is no battery and you only have to disconnect it from the mains power and press the power button. In some cases, this procedure is suitable if your laptop simply stops turning on.

    I forgot to tell you, dear readers, that there is a commentator competition on my blog, and if you are not going to strengthen the WiFi signal, then I advise you to take part and win cash prizes. In order to win you just need to comment on my articles!

    So what do you think? Now you know why Mouse doesn't work on laptop? I think you know! The mouse on the laptop did not work due to static voltage. If I could help you, then I ask you to help me too, click on the social network buttons, share the article with your friends.

    To identify the reasons why the mouse does not work on a computer or laptop, you must do a few initial checks. They are all very easy and can be completed in a few seconds.

    Why the computer mouse does not work - the main reasons

    First: the reason is the batteries. If your mouse is wireless, then change the batteries.

    Although its bottom still glows red and flashes, this does not necessarily mean that it is still functional.

    Second: dust. Clean the bottom with a clean cloth and make sure there are no dust particles affecting its performance.

    If you have followed all these steps and the problem persists, below are the most common problems and their solutions.

    Reason one

    The mouse cursor does not move smoothly. SOLUTION: If the mouse cursor does not move smoothly, the most likely cause is dust in the mouse sensor or on the surface, be it a rug or table.

    Clean thoroughly with a clean cloth and no chemicals that cause more problems.

    Reason two

    Another factor that could be causing this problem is that you are using the mouse on a glossy surface.

    Some mice, especially optical and laser mice, have difficulty tracking on glossy surfaces such as glass. Try using matte surfaces instead.

    Reason three

    Problem: The mouse pointer freezes. SOLUTION: The most likely cause of this problem is related to your computer's CPU.

    In this case, there may be more programs running than necessary or background applications, and you may not even realize it.

    This is of course very annoying. What to do? Wait a few seconds - these are the simplest solutions and often the best.

    Just wait a few seconds to see if the problem resolves. If it is not eliminated and recurs, then further research is necessary.

    Some computer programs run in the background without your knowledge (you don't even see them).

    Look in the lower right corner of the Windows desktop (), if there are unnecessary ones, then turn them off, and if they are not needed at all, then delete them completely.

    Reason four

    The mouse doesn't work at all. SOLUTION: This can happen from various problems. Some of these may be software and hardware related.

    The mouse may not work as a result of a poor connection, faulty wiring, or a faulty USB port.


    Double check the integrity of your ports and ensure they are fully functional.

    Some wireless devices (and some wired ones) require driver installation. Make sure it is installed.

    Reason five

    PROBLEM: The mouse pointer moves too slowly or too quickly.

    SOLUTION: For this problem, there is only one solution in configuring the software.


    This can be easily fixed by going to => Mouse => Pointer Options =>.

    Change the cursor speed to the desired level by moving the slider up or down until you feel comfortable working. Good luck.

    In this article we will try to give the most complete answer to the question why the mouse does not work and we will try to answer all related questions, such as: why the touchpad on a laptop or a wireless mouse may not work.
    Almost every user sooner or later encounters such a problem as problems with the computer mouse. This can happen for many reasons, which, in turn, can be divided into two groups, depending on the source of the problem: hardware or software. What are these reasons, and how to eliminate them?

    Reasons why the mouse may not work

    Software

    Software problems include:

    • Problems associated with the harmful operation of viruses,
    • driver failures or damage, as well as in the event of opening damaged files or archives.

    Hardware

    Hardware problems are problems caused by damage to the mouse itself. These include:

    • Wire deformation;
    • Contacts are damaged or clogged with debris.

    It often happens that a user, while working at a computer, drinks tea, coffee or some other drink and spills the liquid. This often results in the mouse being disabled.
    When purchasing a new mouse with a USB input and finding that the cursor refuses to move after connecting the device to the computer, do not rush to sound the alarm. Most likely, the installed operating system does not have the necessary drivers.

    Troubleshooting solutions

    The good news for all users is that it is quite possible to cope with most malfunctions on your own. To do this, it is enough to have at least basic knowledge of how hardware works. So, the action plan is:

    • First of all, check your computer for viruses or other malware. You can do this using free antivirus programs, such as Avast.
    • If this does not help, then proceed to the next step: reinstall the mouse driver, which could very well be infected with a virus.
    • If this is not possible, then try restoring the previous version of the OS (operating system). How to do this in the video below:

    Why the mouse does not work on a laptop: common reasons and ways to solve them

    Reasons Why doesn't the mouse work on a laptop? there may be many. But this trouble is easily eliminated. First you need to determine what type of mouse is used for the laptop (touchpad, wired or wireless). Each type has its own characteristic causes of problems and ways to solve them.

    Touchpad on laptop doesn't work

    If problems arise with the operation of the touchpad, they can be solved by correctly identifying the cause of the problem. So, the most common situations:

    • Incorrect operation (freezes, interruptions, cursor disappears from the screen).
    • The reason may be incorrect settings. When installing, it is recommended to use the included driver.
    • In addition, special attention is paid to the cleanliness of the touchpad - simple surface contamination reduces the sensitivity of the device.
    • It is forbidden to work with wet hands. To fix this problem, just clean the sensor from dirt and let it dry completely.
    • The device does not respond.

    The reason is that the panel is disabled. Solutions:

    1. if present, check the on/off button;
    2. in some models, the touchpad turns off when an external device (wired or wireless mouse) is connected - disconnect the additional pointing device;
    3. In the BIOS settings, enable the support function for this panel (the enabled value for the Internal Pointing Device parameter).

    If the problem cannot be resolved, you must contact the technical support center.

    Reasons Why don't my mouse buttons work on my laptop? There may be problems with the mouse itself or a failure of the USB port, as well as incorrect connections and settings. To check, connect the mouse to a different socket or to another computer. If everything works, then you need to clean the input channels. Do not use long-haired rags or cotton wool as cleaning materials, and do not overdo the material with moisture. If the mouse does not react, it cannot be saved.
    Wireless mice are becoming increasingly popular among users. The main problems with this type of mouse are:

    • Complete lack of response to manipulation;
    • Slow operation, freezing or slowing down.


    The reasons for this may be:

    • the mouse is not connected (insert the adapter (USB receiver) into the USB port and turn the button on the mouse body into working condition);
    • The batteries are low (replace with new ones, and correct operation will be ensured again). The reason is quite banal, but many do not even suspect that the mouse is powered by batteries.
      It is recommended to use rechargeable batteries rather than regular batteries - this will prolong the operation of the device. In addition, if the manipulations described above did not help, you should check the functionality of the USB port to see if it is dirty. Perhaps the mouse itself is faulty. In this case, there is only one way out - replacing the mouse.

    The mouse may not work in certain applications, but this is an individual story for each application. In the meantime, as an example, here’s a video with a solution to the problem why the mouse doesn’t work in the GTA game:


    It's no secret that sometimes certain difficulties arise when using a laptop - the mouse does not work. They overtake the user at an unfavorable moment: an important report or annual budget is about to be submitted. Such a nuisance happens when you need to edit a thesis or give an important presentation, on which further career growth depends.

    Today, we will look at the causes of manipulator breakdowns and types of malfunctions. And also how to fix this or that problem.

    Types of mice

    There are three main types of manipulators with which the user can control work and functions:

    Types of faults

    The main reasons why the mouse on a laptop does not work include the following situations:

    • system failure;
    • cable is damaged;
    • bluetooth driver or module does not work;
    • the batteries are dead;
    • polluted;
    • virus;
    • The cable is not connected to the port (and this happens too =).

    So, if you are faced with the fact that the mouse does not work on your laptop, we recommend checking the operating system. As a rule, the situation is easily resolved with a standard reboot.

    If you have rebooted the device, but the mouse still does not work, you need to check the drivers that are responsible for its correct operation.

    To do this, you need to take just 5 simple steps:

    What to do if the touchpad stops working

    In a situation where the touchpad fails, a wave of panic rolls over the user. However, you should not give in to it. Need to check:


    Options for hardware failure of the “built-in mouse”

    1. Make sure that the laptop cable is properly connected to the motherboard. Rarely, there are situations when, during the delivery of equipment to the customer, spontaneous disconnection of parts from each other occurs. You can fix this problem yourself, but if your device is under warranty, we strongly recommend that you take it to the nearest service center that services laptops of your brand and model.
    2. Also, it is worth checking the touchpad for chips, scratches, in a word, for mechanical damage. If it is broken, it can be replaced at a service center.
    3. If the touchpad does not work in tandem with the ports, keyboard, etc., then there is a possibility that the cable has broken down, which can only be fixed after a thorough diagnosis at a service center.

    Why a wireless mouse may not work on a laptop

    Another question that worries users is why the wireless touch mouse on the laptop stopped working if everything was fine before and no other problems were noticed? In this case, we recommend checking your computer using an installed antivirus program. It is likely that your device is infected with a virus, which blocks the full operation of the wireless touch mouse.

    Therefore, before sounding the alarm and rushing headlong to the service center to solve the problem, we advise you to analyze the situation yourself. Perhaps our tips will help save you not only time and money, but also your nerve cells.

    1. If you use a wireless mouse on your laptop and have a problem with its operation, the first thing you need to do is check whether the batteries in the mouse are dead. Try installing new batteries.
    2. If the first tip did not help you, we recommend checking whether the signal transmitters have moved away from the mouse and laptop. It is possible that the manipulator is frozen. Then it’s worth rebooting it and trying to connect it through a different port.
    3. If after these manipulations the mouse does not work, we recommend replacing it with a new one.

    The mouse indicator is on, but it does not work

    There are situations when a wireless mouse does not work on a laptop, but lights up. In this case, it is worth checking the USB connector of the mouse for serviceability. To be more precise, check the contact that is directly responsible for the power supply (+5V).

    In this situation, we advise you to check whether the manipulator is dirty. If you have an optical device, there may be some debris in the compartment that is interfering with the normal response of the optics when the device is manipulated. Try cleaning it with a regular cotton swab. Also, lack of operation may be due to a breakdown of the optical sensor.

    Why doesn't a wired mouse work on a laptop?

    1. If your wired mouse stops responding to commands, the first thing you need to do is change the connection and simply switch the mouse to a different port.
    2. If this action does not have any effect, we recommend trying to reboot the laptop.
    3. If your mouse still does not work, check its cable for mechanical damage, breaks, etc. If the integrity of the USB cable is broken, you have two options: try to repair your favorite pointing device or purchase a new wired mouse.
    4. You can also check the functionality of the device on another computer. It is also recommended to clean the optical sensor if you have an optical mouse, or the rollers and ball if you use a mechanical analogue.
    5. If you have a wired gaming mouse that has many additional function keys on its surface, we recommend checking that the installed drivers are working correctly, as described earlier. If the drivers work intermittently, simply reinstall or update them to the latest version and reboot the laptop for the changes to take effect.

    Step-by-step instructions for restoring mouse functionality

    In order to configure your pointing device to work correctly with a laptop, you need to take several steps:

    • connect the mouse to one of the ports;
    • check whether the necessary drivers are installed automatically; if not, install them yourself;
    • go to properties (the path was described earlier) and check there that all the settings and display of the system manipulator are correct).

    As we can see, there are many situations in which the mouse can function incorrectly. However, there are no fewer solutions to this problem. You should not panic, but look at the problem rationally and, before taking the laptop to a technician, try to solve the problem yourself.

    Have a great day!