Menu
homeAndroid

Permanent error google play services. Fixing the error “Google Play Services application has stopped”

Most errors on the Google Play service can be solved by simply turning off the device and then rebooting it. But this does not always help, and the error stubbornly continues to appear on the gadget screen. This article contains the most common service errors and methods for quickly speeding them up. Try each of them if you encounter problems.

Problem without error number in Google Play

Very often, an error message may appear on the phone screen, but without indicating its specific number. This often happens for two reasons: an incorrectly set date and time, and a clogged device cache. To fix it, follow the algorithm:

  • go to settings,
  • select “Programs” or “Applications”, depending on your Android firmware,
  • find the “Google Services Framework” utility in the list,
  • go to its settings and clear the application cache,
  • restart your smartphone, if the error is still present, try setting the date and time settings to true settings,
  • find the “Date and time” tab in the settings and set the date, then the time one by one,
  • Now perform the upper algorithm, but in relation to the Google Play application itself.


Error number 101 in Google Play services

This error number tells you that there is not enough space on the device. Remove unnecessary files and applications, clear your phone cache. Or insert an SD card into the device.

For quick cleaning, you can use the “Auto Cache Cleaner” application very effectively. When there is enough free memory, you will be able to download any applications and Google Play services will no longer display an error on the screen.


Error 403 on Google Play

Quite a rare mistake, but it does happen. This will happen if you have two Google accounts installed on your device.

Restart your device in Safe Mode. Uninstall the app that is signed in to another account. Restart your device again and go to settings, then accounts. Make sure you are signed in to the same Google account.


How to fix error 413 in Google Play services

The treatment procedure will be already familiar to you - clearing the cache. This fee involves a third-party proxy server that interferes with the installation and updating of any application. Look in the tray to see which application cannot update, then go to application settings, select the one you need and click “Stop”, then “Clear data”. After these simple manipulations, the service will work again.


Fixing error 481 on Google Play

This failure is also related to the operation of the account. Go to this location on your device:

  • Settings.
  • Then “Accounts”.
  • Select Google service.


  • Remove your account from your device. After this, you need to restart the phone or create a new account or enter the old one.


Treatment for error 492 on Google Play

If you see this message on your screen, then most likely you will need to do a factory reset. This is a serious failure that is caused by incorrect operation of the virtual machine in the device.


  • Select “data reset”. Your device will now reboot, after which it will be completely blank, just like it came out of the box. In Settings, select “Restore Backup” and most of your files will be returned.


How to fix Error 911 on Google Play

To do this, just connect to another Wi-Fi network or turn on mobile data transfer. Please note that your operator will charge you for data transfer according to your tariff plan.

Clearing the device's cache may also be effective. You already know how to do this.


What to do in case of error 941 and 942 in Google Play

If you are faced with these numbers, then you do not need to do anything. It’s just that there is a background update in the services - wait for it to finish or restart the device to interrupt them.


As you can see, many errors in services are associated with a full cache of a device or a separate application, or the problem lies in an unstable Internet connection. Of course, really serious failures also happen, which will ultimately lead to the need to reflash the phone. Be careful, and in this case it is better to contact a service center.

Users of Android smartphones and tablets cannot do without Google Play Market. Where else if not from it to download applications, music, games? Yes, some people use third-party resources, but they are not nearly as safe in terms of virus threats.

Problems with launching Google Play make it impossible not only to install new programs, but also to update old ones. This means that without it, the device remains defenseless (updates close vulnerabilities in applications that can be exploited by viruses and hackers). In a word, if the Play Market does not work for you, urgently take measures to eliminate this failure.

To make your task easier, we have divided the problems into several groups according to their causes and solutions.

Cache memory errors or failure in system application settings

Google Play, like many other applications, uses a cache (a special storage location for frequently used data for quick loading into memory). It contains information about the latest actions in the program. If an error creeps in, the Play Market will reproduce it until the data in the cache is updated.

To speed up this process, clear the Google Play cache manually:

  • Open Android Settings.
  • Go to the "Applications" section.
  • Find Google Play Market in the list of programs.
  • Tap the Erase Data and Clear Cache buttons.

If the Play Store still does not open, restart your device.

If you encounter errors updating installed applications, do the same with " Google Play Services«.

In addition, to download new programs and install updates to old ones, correct operation is required " Download Manager" And " Application Manager. Normally, both should be in the list of running programs.

Update errors

If the problem with opening occurred immediately or a short time after installing a more recent version of Coogle Play, roll back the program to the previous installation. Along with the Market update, remove the Google Play Services update.

The uninstall updates button is located in the same menu as the clear cache options.

If there is no such button, it means that the program has never been updated (there are no previous versions).

Problems with the user's Google account

The inability to access the Play Market often occurs due to problems with the user account. Perhaps you recently changed the password for the gmail.com mailbox to which your profile is linked, or there was a failure on the Google server and Android stopped recognizing you.

To restore access to your account, connect your tablet or phone to the Internet (via a SIM card or Wi-Fi), go to “Settings” and open the accounts section. The screenshot below shows what the Gmail sync issue looks like.

If you see the same picture, open the menu of this section and tap “Sync now”.

If the error persists, delete your Google account on your phone (the button is located here) and create it again. Or get yourself another gmail.com account and log in under it.

Installation errors or corruption of the program executable file

Often the failure is manifested by constant messages “An error occurred in the Google Play Market application.” It pops up when the user tries to launch the application or perform any action in it (search, download). And in some cases - on its own, when one of the installed programs decides to check for an update in the background.

You can try to deal with this error using the methods described above. If all else fails, the following options remain:

  • Restore the system from a backup copy (if you created it in advance, for example, in the Android gadget management program for Windows MyPhoneExplorer).
  • Remove Play Market from your device and install it again. To do this, you will need root rights (obtained in advance).
  • Perform a factory reset on your tablet or phone (Hard Reset/Wipe).

How to reinstall Play Store

  • Download or copy the Google Play Market executable file in .apk format from a properly working Android phone or tablet.
  • Enable permission to install applications from unknown sources on the problematic device. The option is located in the Security or Protection menu of the Settings app.

  • Transfer the file to the problematic device and start the installation (touch it with your finger).
  • If nothing happens or you see the Play Market error message again, open the \data\app\ directory and place the file there.

By the way, to remove the faulty copy of the Market and reinstall it, you can use the same MyPhoneExplorer. After synchronizing your phone with the program, go to the “Files” - “Applications” section, click the line highlighted in the screenshot and click the “Delete” button.

Next, click on the “Download application” icon on the top panel and specify the path to the .apk file.

Viral infection

There are modifications of malware that block the launch of the Android Market so that the user cannot download the antivirus, or even delete the original file and replace it with an infected copy. We talked about what to do in such cases in the article about ways to remove viruses on Android.

After scanning with an antivirus, when the malware is neutralized, you may have to replace the infected Play Market with a clean one.

Play Market is not installed

Today, Android smartphones without pre-installed Google services have appeared on the Russian market. In particular, products from the Chinese manufacturer Meizu, for example, Meizu M3 Note, Meizu M3 Mini and other models. Devices purchased in our country make it possible to easily correct this shortcoming by installing the necessary equipment using another application.

So, to install the Play Store on your Meizu device, tap the “Best” application icon. It contains a selection of programs available for quick download, including Google tools. Tap the Install button under the Google Services icon. After installation, reboot the device.

Application conflict

Some users learned that some Android programs may not work well with Google Play after installing Freedom. “Freedom” is an application for bypassing the official authorization service for users making purchases in game stores. Thanks to this, dishonest players have the opportunity to purchase virtual goods without paying.

If it is not possible for Freedom and Play Market to work together on your device, you will have to give up something.

Blocking Google Play Market access to network resources

Sometimes Freedom does not block the launch of the Market, but prevents it from connecting to the Internet. When trying to download something, the user sees messages: “The program was unable to contact Google servers” or “There is no network connection, try again later.”

If you have root rights, solving the problem is not difficult - just make adjustments to the system Hosts file (on Android it performs the same function as on Windows - it maps domains to IP addresses). The file is located in the \system\etc\ folder. You can get into it either through the Android root explorer (for example, “Root Explorer”), or through the already familiar MyPhoneExplorer running on a Windows machine.

Open the hosts file using a text editor, such as notepad, and remove all entries from it except “127.0.0.1 localhost”. Save without extension by selecting the file type - “All files”.

If network connection errors are not related to Freedom, check your security software settings. It is possible that Market's access to the network is blocked by a firewall.

Firmware corruption and hardware failure

The most difficult case. A fatal firmware failure or hardware malfunction of the device can be assumed in the following situations:

  • The problem arose after an adverse impact on the device: unsuccessful firmware update, falling, connection to a faulty charger, etc.
  • Along with the Play Market, other applications have stopped working or the failure occurs haphazardly: the program sometimes works, sometimes it doesn’t.
  • There are other symptoms of a malfunction - freezes, spontaneous reboots, shutdowns, overheating, inadequate load on resources.
  • The above tips did not help solve the problem. It remained even after resetting the settings to factory settings (wipe).

There are only two ways out of this situation - reinstall the firmware yourself or entrust diagnostics and repairs to service specialists.

There are times when the Play Market does not load applications (via Wi-Fi, for example), Android writes that “there is no connection,” or a message appears that an error has occurred in the Google Play Market application. Android smartphones such as Samsung and Lenovo do not download games.

Let's figure out why this happens, how to deal with these issues and what to do to forget about them forever!

Instability during the operation of the Play Market and its complete inoperability can be caused by various reasons. A virus, technical problems on the server, failure of add-ons, constant application crashes, and other errors can lead to partial or complete inoperability of the program.

Returning to factory settings in the Android OS is not always an acceptable option, in which the user will have to install applications again, and SMS and phone book contacts that are not duplicated on the SIM card will disappear without the possibility of recovery!

Solution

First, restart your device and check if you have access to the Internet. Many bugs can be fixed with these simple steps. Launch Play Market and if the problem persists, move on to other options.

Let's look at the easiest way to resume the Play Market on Android.

Method #1 - delete account data

Method #2 - clean the hosts file

If the error that occurs does not disappear, we perform the following algorithm.


A possible solution to correct errors may be updating or completely reinstalling the program. In some cases (extremely rarely), you can use the date setting on your phone/tablet.

Try deleting your Google account, rebooting your device, and restoring it. Make sure that there are no programs on your mobile phone (for example, Freedom, designed for hacking games) that block the operation of the Play Market for the Android OS.

Many users of various mobile devices using the Play Market are faced with a common notification with the text “No connection” when accessing the Internet via Wi-Fi.

Method #3 - remove the proxy

If all other programs and browsers are working, but the Play Market does not see the connection, try disabling the proxy using the following sequence of actions:

  • Menu;
  • Settings;
  • Wi-Fi;

Select and hold the network you are connected to, click “Change network”. Next, click the “Advanced Options” switch and set “Proxy Server Settings” to “None.”

If proxies were turned off, go to the Internet connection properties. Check "Advanced Options", "IP Settings" should be static. Set DNS1 to 8.8.8.8 and DNS2 to 8.8.4.4 and save. Disconnect from Wi-Fi and reconnect.

Method #4 - setting up a router

Another method to solve the problem is to change the MTU: open the router settings, find the Network – WAN tab. For MTU Size, specify one of the following values: 1500/1460/1420. You can check with your internet service provider for the correct amount. Save, reboot the router, check if the Play Market is working.

Factory reset

If none of the methods solved the error, make sure that all the necessary data is duplicated on the SIM card and memory card and reset to factory settings. This radical method will absolutely return the working Play Market.

Be careful when installing suspicious software that works by finding bugs, blind spots and shortcomings in Android. Anything can harm not only the stable operation of the Play Market, but also the entire system!

List of possible Google Play Market errors

  • 403. An error that appears for users from Crimea. In this case, you can use a proxy, or change your account (as an option), since the Play Market in Crimea no longer works;
  • 495. Appears when downloading any files from the store;
  • 941. During the process of updating applications, this error may appear;
  • 491. If this message appears, you need to change your Google account;
  • 498. The device cache is full, so it needs to be cleared. This is done very simply, go to: settings - applications and remove the “unnecessary” from the selected application. You can use some software that will clean the system;
  • 919 (923, 492). Device memory is full. Solving the problem is easy, you need to remove unnecessary things from your phone or tablet;
  • 927. The application store may be currently being updated. We wait a few minutes and repeat again;

In this article, I tried to write about all the problems with the Play Market and ways to solve them. I hope that they will help you and you can use the application with peace of mind.

Often, users of Android smartphones encounter this problem when the following message appears on the screen of their device: “An error has occurred in the Google Play Market application.” The reasons why this error appears can be different, ranging from a malfunction of the OS to a malfunction of the application store itself. In today's material, we will take a detailed look at the causes of the Google Play error, and also share ways to eliminate them.

Violation of stable operation of Android OS

So, the first problem due to which the error “An error has occurred in the Google Play Market application” appears on the smartphone screen is a malfunction in the Android OS. You shouldn't be surprised by this. Periodic glitches occur in any operating system, even the beloved iOS. No one really knows what could cause the failure: third-party applications, user actions, incorrect system updates, etc.

Fixing the crashing problem is quite easy. All you need to do is reboot your device. In most cases, a reboot is enough to return the system to stable operation, since upon reboot all services start again and work correctly.

If the reboot did not help and the message “A Google Play Market error has occurred” still appears on the smartphone screen, then it is quite possible that the failure was more global. In this case, you will have to reset the device to factory settings. This will help restore all files, settings and, in general, return the smartphone to its original state out of the box.

Resetting is also easy. Go to the device settings, find the “Backup and reset” item there and click “Reset settings”. In the submenu that opens, click on the reset button and confirm your action.

Play Market application crashes

The next reason for the error “An error has occurred in the Google Play Market application” is a malfunction in the application store itself. This also happens, and, as practice shows, quite often. The usual cause of failure is an incorrectly installed Market update or damage to the files responsible for the correct operation of the application.

To fix the problem, you need to perform a full reset of Google Play. To do this, you need to open the settings, find the “Applications” item and go into it. Next, switch to the all applications tab and find “Google Play Market”. In the application settings, you should clear the cache, data, and remove updates. All this is done by pressing the appropriate buttons. After these manipulations, reboot the smartphone and use it.

Problem with Google services

Another known problem that leads to the error “An error has occurred in the Google Play Market application” is a violation of the stable operation of Google services. Not many people know, but the correct and correct operation of the application store also depends on the Google services that are installed on the phone. If something happens to the services, for example, files necessary for work are damaged, or the services are completely deleted by the user, then Google Play simply stops functioning normally. In the best case, the application store will open, work for a while, and then close with an error. In the worst case, “Market” will not start at all, and an error will constantly pop up on the screen.

This problem can be fixed quite easily. If the services have been removed, then they need to be downloaded as a separate apk file from one well-known site and installed. If there is a failure in the stable operation of Google Services, then you need to clear the data.

Go to settings and go to the all applications menu. Find Google services in the list of programs (Google Play Services or “Google Play Services”) and click on them. Now you need to click on the clear cache button, and then on “Manage space”. Once this is done, a window will open on the screen where you will need to confirm the cleaning by clicking on the “Delete all data” button. Upon completion of the procedure, reboot the phone.

After these simple manipulations, the Google Play Market application error should disappear. If this does not happen, then do not be discouraged, because the problem may not be in the services at all. What else? More on this below.

server error

So we got to the very last reason for the error with Google Play. Many users note that before the Market closes, another error appears on the smartphone screen - “Google Play Market server error.” What does it mean? The fact that the smartphone cannot, for some reason, connect to the main server of the Google Play application, resulting in an error.

To fix this problem, you need to clear the Market data, remove updates from the application store, clear the Google services data, and also re-login to your Google account on the phone. To do this, go to settings, then go to the “Accounts” menu. Select yours there, in the window that opens, click on the 3 dots and select “Delete account.” Reboot the phone and link the account again.

After this, Google Play Market should start working again, but without errors.

Many users are faced with the problem that the Google Play Market stops functioning for unknown reasons, producing errors of various numbers that hardly mean anything to ordinary users. And sometimes this problem can occur quite often on one device.

First of all, you need to understand that the service may work due to technical problems related specifically to the service itself, or due to some problems related to our mobile device. In this article we will try to give advice on how to troubleshoot this problem.

The simplest reason is that you deleted the play market. You can download it again, here is the link. We also advise you to download an alternative market - this is the Nine Store.
Updated 07/14/2018

If your Play Market has been updated and stopped working, try downloading the old version. The latest update 10.8.23-all made a big problem (Android 5.1). If your phone freezes, the processor loads up to 100%, then freezes and does everything you tried to do while it was frozen, a hard reset will not help, rolling back to the old version of Google Play will help.

Updated 04/23/2018

If the play market stopped working for you on April 22 or 23, 2018, this is due to Telegram being blocked.
Google crashes: why don't services work? On the night of April 21-22, thousands of Russian users complained about the inaccessibility of the Google website. On April 16, Roskomnadzor blocked 655,532 IP addresses associated with Amazon and about a million more Google addresses. We hope that the blocking is temporary, but in the meantime you can use our site, look at the application and games in the site menu, you might like something. Add the site to your bookmarks.

To make the application work, you can try downloading a VPN.

No matter how trivial it may sound, the first thing you need to do is reboot your smartphone, because sometimes the system can freeze, and a simple reboot will return it to working condition.

2. Reconfigure Google Play Market

1). Go to the “Settings” section;
2). Open the “Application Manager” section (on some devices this column is simply called “Applications”);
3). Find it in the Google Play list and click on Market
4). Here we need to click either “Erase data” or “Clear cache” - on different device models this column may be called one way or another.

If after this the problem is not solved, we will look for a solution further.

3. Get rid of application updates.


We also go to the “Settings” section, then to “Applications”, but do not erase the data, but click “Delete updates”. Thus, the Market will return to its original state, when the program was just installed on the smartphone.

4. Reset Google Play Services settings.


We do the same as in the second point, only we select not the Market itself, but “Google Play Services”. Then we clear the data and cache.

5. Google Accounts is not activated in Settings


To enable the application, you need to go to the “Settings” section, then to “Applications”, then click on “All”. Find the item “Google Accounts” and activate the program.

6. “Download Manager” is disabled


Go to the settings section in “Applications”, then to “All” and find the “Download Manager” section in the list. If the manager is not activated, you need to enable it. But if it's enabled, you don't need to change anything. So the problem lies elsewhere.

7. Removing your Google account and restoring it


To delete an account, go to “Settings”, then find “Accounts and synchronization settings”; in some devices this column is called “Accounts and synchronization”. Here we delete the account and then restore it.

8. Programs that prevent the Google Play Store service from working

Some applications you have installed may block the Market. Therefore, carefully go through the list of installed programs; it is likely that some programs do not allow the Market to work fully. Such service-blocking applications include Freedom.

9. Troubleshooting the “hosts” file


So, you actually have Freedom installed on your device. Then the ninth point will certainly help you understand the current problem. But in this case, root rights are required. First of all, you will need to disable the Freedom application. You can do this by going to Stop. After we have disabled it, feel free to delete it.

That's not all, next we will need the Root Explorer program. Downloading it is not difficult. So, we have the program. Next, go along the path “/system/etс/” and find the hosts file. You can open it using any text editor. In this file we need to leave only one line: “127.0.0.1 localhost”. If it is not there, we register it ourselves. There should not be any other lines.

10. Reset settings - Hard Reset


The toughest, but time-tested method. Thus, we delete absolutely all data located on the internal storage. If you have a memory card installed, then there is no need to worry about it, all data will remain safe.

And so, go to “Settings”, click on the “Backup and reset” item and select “Reset settings”. After this, we will see the option “Reset phone settings”, then click “Erase everything”.

There is no need to be afraid for your data, since there is a backup copy of the system. It is not difficult for the user to create a copy. You just need to find the “Data backup” item in the settings. As soon as you reboot your mobile device after clearing the data, all data can be restored from the compiled copy.

11. Lack of internet connection

Perhaps the problem is the lack of Internet. Go to any browser and try to open a website, but if you can’t do this, most likely you need to solve a problem with the Internet.

12. Set the correct time - “No connection”

Let's say you see the error “No connection”, but you have made sure that the Internet on the device is fully functional. Then you will need to go to the time settings and set the correct time zone and, accordingly, the time itself. To prevent such problems from arising again, you need to create synchronization between time and the network. It's very easy to do. Go to “Settings”, click on the “Date and time” column, and then, next to two columns, check the boxes – “Network time zone” and “Network date and time”.

13. Clean the Clean Master system.

Download CCleaner, run it, click clean. Ready.

14. Error when receiving data from the RH-01 server


If all these tips did not help you, ask questions in the comments and the PlayMarket-androidS site team will help you.
You may have one of the following problems:
- Play store error: insufficient memory.
- Play market error: no connection.
- What do Google Play errors mean?.