Why doesn't the internal speaker on my phone work? Why might the speaker on your phone not work? Signs of missing or unstable sound

If there is no sound on Android, this may indicate a software failure, settings failure, or hardware failure.

Today we will list all the steps you need to take if you encounter such a problem. The main thing is not to panic!

1. Act one. Check your settings

It happens that the sound disappears in one program or section. For example, it is available in applications, but not when making a call, or vice versa. It also happens that the sound is in the alarm clock and nowhere else.

Be sure to first check whether there is sound in applications and in the alarm clock, as well as on the phone in general. To do this, launch different programs and operating modes.

You need to do the following:

Some phones and tablets have the option to see all the volume sliders on the home screen. To do this, you just need to press the mechanical volume up or down button. After this, the main slider will appear and if you tap on the down arrow to the right of it, at least two more sliders will open. Try this.
If you see that some sliders are at the minimum level, move them to the maximum. Everything is very simple.
If your device does not have the ability to see these sliders on the main screen, go to the settings and open the “Sound” section there. You will see the same sliders shown in the image below.

Rice. No. 1. Volume sliders

Sometimes these settings can get lost regardless of the user.

The first step also includes checking profiles.

The Android operating system has several profiles, such as “Normal”, “Silent” and so on. Again, sometimes they turn on on their own or the user turns them on due to inexperience.

So, in such profiles sometimes complete silence is provided. Therefore, be sure to go to settings, select “System profiles” and try choosing a different mode.

Rice. No. 2. "System profiles" in settings

Again, if you notice that profiles are changing without your knowledge, it is better to simply update the operating system. Most likely, there are some glitches in it. This is especially true for cases when the user uses some kind of custom firmware or something like that.

Advice: If no checks help, you may need to do a hard reset. This task must be completed before updating the operating system. This article describes how this is done. First, use a normal reset, and then, if nothing changes, copy all important data to a flash drive or cloud storage, and then do a hard reset through the system menu.

2. Act two. Check the sound in your headphones

The cause of the above problem may be the failure of the speaker, that is, the mechanical sound source. Checking this is quite simple - you need to connect the headphones to the device. If there is sound in the headphones, the problem is definitely something mechanical, most likely in the dynamics.

There is one interesting program that allows you to identify problems with hardware on your tablet or smartphone. It's called Phone Doctor Plus. You can download it.

And you need to use it like this:

Click on the testing icon at the top.
Select the “Speaker and Microphone” block.
On the next page, click the “Play” button.

Rice. No. 3. Testing the speaker and microphone in Phone Doctor Plus

As a result, you will see what the problem may be. If it's something software, you can fix it right away. In most cases, such problems are resolved by resetting the settings or updating the operating system. Perhaps we should do this again.

But if the cause of all the troubles is a mechanical component, everything is much more serious.

Perhaps the issue is:

malfunction of the sound amplification circuit;
damage or complete breakdown of the cable;
malfunction of the speaker itself.

In principle, nothing more can happen. Such problems cannot be corrected without appropriate experience. You will have to resort to the help of professionals.

And if you have experience, then you know perfectly well what a cable is and can disassemble your smartphone or tablet to check all the cables for damage. The speaker looks like the picture below.

Rice. No. 4. Phone speaker

In any case, if the problem is not in the software, it is better to take your smartphone or tablet for warranty repair (even if the warranty has expired, it is better to pay). The problem will be fixed there quickly.

A situation where the sound on the phone is lost can deprive its owner of the opportunity to listen to music, watch videos, and even respond to an incoming call in a timely manner.

Most often, the problem concerns the main one, not the conversational one (the sound of which is not heard, as a rule, if it is out of order), and is solved by contacting the service.

However, there is a possibility that you can figure out the missing sound yourself.

Checking settings

If the sound disappears for no apparent reason (water did not get into the smartphone, it was not dropped or damaged) or the speaker is silent when starting a new file, it is recommended to first check the volume control.

It is regulated and called by a physical button, most located on the left side, or in the settings.

Sometimes the slider is accidentally moved by the user himself - for example, in the process, for which the “volume +” or “volume –” keys are often used.

Checking the regulator also helps in cases where the volume has not completely disappeared, but only in some applications.

The problem is solved by adjusting the volume directly in the program - for example, in a game or music player.

When playing a multimedia file, there may be no sound due to unsuitable codecs - the situation can be corrected by downloading a suitable player.

Should know: Reasons for the disappearance of sound include accidentally switching on (or not switching off) the “quiet”, “silent” or “airplane” modes. The issue is resolved by switching to standard settings.

Solving serious problems

In cases where all settings and controls have been checked, normal mode is turned on, but there is still no sound, the reasons may be serious enough to call for service.

However, there is no need to rush to specialists just yet.– it is possible that you will be able to restore the sound of the speaker on your own.

As a last resort, you can at least independently determine the cause of the problem by estimating the cost of repairs.

Software problems

The sound on the smartphone disappears as a result of a software glitch.

Signs that the speaker has stopped working for this reason are: are:

several recently installed programs - especially if at least one of them was downloaded not from the application store, but from other, less reliable sources;
launching utilities, including (root rights);
a recently performed factory reset or user-installed firmware.

The cause of the problem may be a conflict between one or more installed applications and other smartphone software.

This problem is usually solved by uninstalling recently installed programs or .

A more serious problem that has arisen due to incorrect firmware or a virus sometimes has to be solved, which should be entrusted to specialists.

Important: You can avoid most problems with programs (relating not only to sound) by installing them only from trusted resources. Antiviruses installed on your smartphone will allow you to deal with malicious code, especially since you can find quite effective and free versions of such utilities in application stores.

Speaker malfunction

One of the most common causes of sound loss is problems with the main (also called “music”) telephone speaker.

They can be divided into three types:

The speaker is clogged, due to which the sound may disappear almost completely, but at maximum volume you can hear a quiet sound. You can try to clean the part yourself using a cotton swab, toothbrush or thin needle. However, if the owner lacks experience, it is advisable to have the problem solved by a professional.
Coil short circuit. A similar problem appears with both the main and the conversational speaker - in the latter case, the sound may disappear completely, but sometimes the connection only deteriorates significantly (the interlocutor is almost inaudible). The solution to the problem is to replace the coil.
The coil has completely failed. There is no sound at all, and only a new part installed in the service will help correct the situation.

Proof that it is the main speaker that has failed is the presence of sound when using a headset.

The problem with the conversational (auditory) “speaker” is expressed in the absence of sound during a call.

If you can’t hear anything even in headphones, not a single speaker works, you should continue to look for the reason further.

Problems with the audio amplification board

Silence in the speakers and headset may be evidence of a failed audio amplification board.

Sometimes such a breakdown leads to complete absence.

But more often than not, the volume stops being adjusted, remaining at the same level, regardless of the settings - and, if the sound was initially set to “minimum,” neither the music nor the video soundtrack will be heard.

The reasons why such boards fail include mechanical damage and liquid getting into the case.

The part is also affected by the high temperature of a mobile phone constantly working in full load mode, and by manufacturing defects.

The problem can only be solved by replacing the board.

Cable failure

If we are not talking about a modern candy bar case, but about an older, but still used (even on new Type 2 models) clamshell form factor, the sound problem may be related to the cable.

This element, typical for folding phones, wears out and fails faster than other parts with constant use.

Similar problems with cables were observed in slider models– but this one has not been used for a long time.

Signs of wear on the contacts of the cable are not only the loss of sound, but also the inability to regulate it.

Sometimes moisture gets on the part, causing the same problems. There is also only one solution here - replacing the cable.

Moisture and dust getting inside the case

Water getting into the case often leads to a decrease in the performance of phones of any type.

However, it is impossible to immediately determine whether a part has completely or partially failed.

The sound disappears when the wet board oxidizes, when the cable malfunctions, or when liquid gets on the speaker.

To identify and fix the problem, you will have to contact the service.

But before taking the phone to the experts, it is advisable to carefully disassemble the case into individual parts and dry it.

It is not recommended to turn on the mobile device before checking its functionality in the service - especially if the water that got inside was sea water.

conclusions

Problems with sound on the phone require its owner to solve the problem as quickly as possible, restoring one of the most popular functions of the gadget.

In the absence of serious problems, sometimes you can do it on your own.

But, if the problem is hardware and is associated with the failure of some of the parts, the repair of the device should be entrusted to experienced specialists.

If the speaker on your iPhone suddenly does not work, it wheezes or rattles during a conversation, it is not necessary to immediately go to a service center. First, you need to try to find the cause of the problem yourself and fix the damage at home.

Despite the fact that the entire Apple line is famous for its high quality and long service life, difficulties still arise from time to time. Not a single piece of equipment, including exceptionally reliable ones, is immune from various failures.

Problems with the iPhone 5 S speaker

Typically, device users complain about the following failures:

The speaker on the iPhone doesn't work. The device's speaker produces virtually no sound.
In the iPhone 5 S, the sound level dropped noticeably without any reason for this.
The speaker on the iPhone doesn't work well. During a communication session, noise often appears, and a characteristic hiss occurs at high frequencies.

Even if the above problems occur rarely, they should not be ignored.

What is the essence of the problem?

Difficulties with the sound of conversational (high-pitched) and lower (multi-voice) speakers are quite common.

The main reasons for breakdowns:

moisture ingress due to the phone falling into the snow or being flooded with liquid;
mechanical actions (impacts, falls on a hard surface), causing various damage to internal elements (loop cable, “ear sensor”, as well as microphone, front camera, etc.);
dust or small debris getting into the speaker or headphone jack;
interruptions in the operation of the software (especially if you install “wrong” programs on your phone);
The speaker volume is not adjusted;
manufacturing defects.

Difficulties can be detected in different ways: it is difficult to hear the interlocutor during a conversation, the speaker rattles, wheezes, or the speaker does not work at all.

We fix the problem ourselves

If you can’t hear your interlocutor or he speaks very quietly, start by checking the equalizer options. First of all, adjust the volume during a call, making sure that the indicator is visible on the screen. Later, make sure that no third-party devices are connected to the telephone connectors. Also try unplugging and plugging the headphone plug into the device several times. Turn off Bluetooth.

To eliminate the possibility of a software problem, you need to remove fresh, recently installed software, and also reset all settings.

Method for hard rebooting the device:

Press the Home and Power keys together;
hold them for 10-15 seconds;
wait for the device to reboot.

If the speaker (spoke or bottom) still does not function, you need to restore the saved copy of the system using iTunes. Don't forget to update iOS to the latest version. The usual cleaning of auditory and also polyphonic speakers from dust often helps. Before the procedure, remove the cover and films from the back and front panels. To clean, use a soft bristle brush slightly moistened with alcohol or dipped in purified gasoline.

If you suspect a manufacturing defect, take your iPhone to a specialized service center or to a direct Apple retailer. If the device is under warranty, the speaker will be replaced free of charge. Please note: if you install unlicensed software and carelessly handle the device, the warranty terms are considered violated. Contacting a service center is not the only way out of the situation. If you dropped or flooded your phone and damaged the speaker, you don’t have to waste time traveling, but call an experienced technician to your home.

Call a specialist to your home

If you have problems with the microphone (located in the lower left part), the speaker (upper, conversational), it is better to save time, effort and find a technician who can come to you and fix the problem. As a rule, service centers provide a “home visit” service. Specialists will go to the address as soon as possible. As a rule, calling a specialist is associated with the following problems:

The speaker does not work well - you can’t hear the interlocutor during a conversation after water or an automatic defect has entered;
rattling sound (during a conversation via speakerphone);
there is no sound at all.

Benefits of calling a specialist to your home

Service center specialists:

will quickly arrive to any area;
work seven days a week;
use only high-quality factory spare parts;
repair faults in almost any model.

Employees of specialized service centers guarantee the quality of cleaning, soldering, and installation of the latest components. If the speaker in your iPhone does not work (for example, it breaks due to mechanical damage), the technician will bring spare parts to the device and quickly replace the failed element.

Thus, you have learned how to fix the problem associated with the non-working state of the speaker of your iPhone, both independently at home and with the help of specialists.

Recently, owners of Apple mobile gadgets often encounter a problem when the sound on the device does not work. And most often you hear that the sound has disappeared on the iPhone 4S and on the iPhone 5. For some reason, on these versions of smartphones, the sound often begins to disappear or the sound volume becomes barely audible. However, users of more modern models may also encounter the fact that the gadget’s speaker does not work.

What causes all these problems and how to solve them - the answers are in the instructions below.

If your iPhone has no sound, and it doesn’t matter what version the device is - four, five, 5s or any other, the problem most likely arose for one of the following reasons:

1 The audio channel is dirty. This usually happens if the device is more than one year old and the owner actively uses it. The channel can also become dirty if the phone is constantly in places where dust accumulates - for example, in a dirty room or in a bag without a case. The audio channel becomes contaminated with even very small particles of dust and debris, which leads to deterioration in sound quality. This can be manifested by hoarse sounds, noise, as well as the complete disappearance of sound. To solve the problem, you just need to clean the channel from dirt.

2 Water gets into the iPhone case. If the sound on the iPhone has disappeared and the iPhone 4, for example, does not produce any sounds, but only wheezing and hissing, liquid may have entered the device. Water getting inside a mobile gadget spoils the operation of the microcircuits, causing various problems, incl. sound disturbances. In this situation, as a rule, the sound disappears completely immediately or within a short time after moisture enters. And the iPhone owner is unlikely to be able to solve the problem on his own - he will have to contact a service center to restore the functionality of the gadget. The specialist will clean the internal elements of the device that have undergone oxidation and replace the damaged ones with new ones.

3 Mechanical damage to the speaker. As a result of the phone falling or hitting something, the speaker may be damaged, which will inevitably lead to a deterioration in sound quality, and perhaps (depending on the degree of damage), its absolute disappearance. In such a situation, unfortunately, it is unlikely that you will be able to fix the problem yourself. In a workshop, replacing the speaker will take no more than half an hour, and the cost of the service is not that high. But it is still necessary to protect the device from accidental impacts and falls and store it in a protective case.

4 Disconnecting the audio circuitry. This problem can also occur as a result of a shock or fall of the gadget. By the way, it is more typical for iPhones 4 series, because... they, according to the observation of numerous users, are distinguished by poor-quality soldering of sound chips. In versions 5 and higher, this problem was partially resolved.

5 Problems with the headphone jack. Sometimes the user does not fully insert the headset into the jack, which results in low-quality sound. In this case, repeatedly disconnecting and connecting the headset helps solve the problem. Usually after 5-7 repetitions of this procedure, the sound returns to normal.

Thus, the reasons for the deterioration or complete disappearance of sound on an iPhone are most often problems inside the device, which are serious and can only be corrected by specialists. Therefore, if problems arise with sound in an Apple gadget, especially if its owner knows that the device has recently been subjected to mechanical stress, he should take the iPhone to a service center for diagnostics. And only in a number of cases can you cope with the problem yourself - for example, if there is no sound in the 4S model.

How to solve the problem of sound loss on iPhones 3-4

Above, we discussed the main causes of sound problems on Apple devices and outlined ways to solve them. As for versions 4 and earlier, with which such difficulties arise more often than on other phone models, a special approach is needed here.

Thus, during many years of using iPhone versions 3-4, users noticed that sound problems can be solved in the following ways:

Increase the volume level.

Perhaps the fact is that the sound volume on the device was accidentally turned down. After all, the sound level is adjusted for headphones and speakers separately.

You need to check if the display shows “headphones” when they are not connected to the device. If such an inscription appears on the gadget’s screen, the headphone jack may be clogged and needs to be cleaned, which will most likely solve the problem.

Reboot your iPhone.

Sometimes this method helps, and after a reboot the sound works in high quality, as before.

Check the sound.

This procedure is done in the following areas:

checking the sound when calling/receiving SMS messages;
listening to a music track;
sound background when operating various applications installed on the device.

If the sound disappears only when applications are running, then the problem is a software glitch. If there are problems with the speaker and headphones, then obviously you need to look for breakdowns inside the gadget.

Sometimes resetting the settings helps users solve sound problems on iPhones. You need to reset absolutely all settings so that the memory state returns to factory settings, after which the problem may resolve itself. It is important to note that all contacts on the phone will be saved and will not need to be entered again, just like media files.

Lost sound on iPhone 4S? Solution to the problem - video:

What to do if there is no sound on iPhone 6

What to do if problems with sound occur on one of the latest versions of the iPhone - the sixth. Often, when purchasing such a gadget, the user is sure that everything is perfect in the latest smartphone model. But no, a month or two passes, and the sound on the gadget turns off completely.

Many Six owners note that the sound is usually muted in calls, SMS messages, and applications, but audibility is excellent in headphones. What can help solve this problem?

Ways to return sound to iPhone 6 may include the following:

Go to the main settings menu and select the “Assistive Touch” section, where you need to press the sound button. It may have been turned off, which is why the sound disappeared.
Replace the power cable. Usually, after moisture gets inside the device, this part becomes faulty, even after complete drying. The problem is solved by replacing the part at the service center with a new one. This service is quite inexpensive.
Clean the device's headphone jack - it may be clogged with dust or water has gotten inside. This can be done by cleaning the socket with compressed air.

Listed above are the main approaches to solving sound problems on iPhone version 6. Most often they occur due to hardware failures or a clogged headphone jack. In both cases, it is better to contact a specialist rather than solve the problem yourself, because... The device may be damaged, for example, during cleaning of the device.