Paid help by phone number. Unified information service of Russian Railways - hotline for passenger complaints

Call 009! We know EVERYTHING:

How to spend your summer holidays?

Find out where the best beaches are?

Where do summer cultural events take place?

Where is an interesting movie playing?

How to spend a weekend in the Moscow region?

Find out where the best fishing spots are?

Where can you ride ATVs, boats and wakeboards?

Sea and river cruises

Summer holidays in boarding houses, sanatoriums and resorts.

And

For lovers of extreme recreation, mountaineering and mountain tourism.

Call 009! Service 009 - a new generation help service

Why 009? Because this is quality, efficiency, experience and a professional approach. Answers to a huge number of questions from different areas of knowledge. A variety of services over the phone, without leaving the couch. For example, you can book a table in a restaurant or order tickets to a concert, theater, or circus. Find out how to leave or fly to another city. How much will it cost if you want to take your beloved cat with you on a trip or try to bring a carpet on board an airplane? Is it possible to complain about road works being carried out outside your windows at night and who to call for this? When was your favorite singer born and who is he according to his horoscope? And also: WHERE? WHICH TELEPHONE ? WHO IS THE LEAD? WHEN DO THEY WORK? HOW TO GET THERE?

The help desk phone number is easy to remember, only 3 digits - 009 !

You can call from a landline or mobile phone.

The service operates daily and around the clock.

Service 009 is fast, convenient and accurate. This is a new generation help service.

Service access numbers 009

  • For subscribers of OJSC MGTS - 009
  • For subscribers of fixed-line operators - 009
  • For subscribers of MTS OJSC - 009, 0987
  • For Beeline subscribers - 009, 0987
  • For Megafon subscribers - 009
  • For Megafon subscribers (Moscow) - 009, 01888
  • For Megafon subscribers (North-Western branch) - 009, 0987, 01888
  • For Skylink subscribers (Moscow, St. Petersburg) - 009, 0987, 11888
  • For TELE2 subscribers - 009, 0987
  • For SIPNET subscribers - 009
  • For subscribers of regional fixed-line operators - 8 809 505-40-09
  • For SMARTS subscribers - 0987
  • For NTK subscribers - 009, 0987
  • For subscribers of OJSC Uralsvyazinform - 009.0987

The tariff for service 009 is 49 rubles/min. when calling from MGTS phones. Information on the cost of services for subscribers of Mobile TeleSystems OJSC can be found in the “Short number services” section on the website www.mts.ru or by contacting the contact center by phone 8 800 250 0890 or 0890. For subscribers of other fixed and mobile operators the tariff is set by each operator separately.

Service 009. Find out exactly, order quickly

By dialing a single number 009, you can use the most up-to-date database of one of the largest fixed-line operators in Europe (8 thousand updates per day).

reference Information

Data on organizations of the Russian Federation, Moscow, St. Petersburg and other cities of Russia: names, addresses, telephone and fax numbers, website and email addresses, operating hours, types of activities, etc.

Service information and additional services

  • The state of the financial markets of the Russian Federation and foreign countries (exchange rates, securities quotes, trading results on the exchanges of Moscow, the Russian Federation and foreign countries, guarantor banks in Russia, bank lending)
  • Availability of medications in Moscow pharmacies, ordering and delivery of medications throughout Moscow.
  • Airplane flight schedules, actual times of arrival and departure of a specific flight, ordering air tickets with delivery to your home or office
  • Railway transportation on intercity and international routes, travel time, ordering train tickets with delivery to your home and office
  • Schedule of intercity and international buses
  • Addresses, contact numbers of hotels, motels, campsites in Moscow, availability, cost of living and room reservations in hotels in Moscow, St. Petersburg and other cities of Russia
  • Repertoire of theaters, cinemas, concert halls, conservatories, circuses
  • Information about theater premieres, plays, musicals, concerts and show programs, ticket prices and availability, booking tickets with delivery to your home or office
  • Calendar of exhibitions and current expositions in Moscow, ordering excursions with a guide-translator
  • Information about sporting events and activities: results and statistics of sporting competitions, ordering tickets for sporting events with delivery
  • Weather forecast in Moscow, the Moscow region, regional cities and regional centers of the Russian Federation, in the capitals of large foreign cities and resorts
  • Information about organizations and individuals in 26 countries
  • Astrological forecast for all zodiac signs
  • “Telephone secretary” services (call, remind, wake up, send a fax or e-mail - all this will be done for you by our service operator)
  • Service “Young lady, connect”
  • Ordering a passenger or cargo taxi, tow truck, “Sober Driver” service, gasoline delivery
  • Order pizza and other dishes delivered to your home or office
  • Making appointments with medical specialists, procedures and laboratory tests with the help of our operator, as well as calling a doctor at home
  • Calling a veterinarian to your home, receiving telephone consultations on animal care
  • Guide to entertainment venues in Moscow and St. Petersburg, organization and holding of corporate events, banquets, buffets
  • Organization of sea and river cruises
  • Consultations on choosing a restaurant in Moscow and booking tables for any day
  • Consultations on fashion and style, information on discounts on clothes and shoes, as well as major seasonal sales
  • Consultations on organizing tourism and recreation in Russia and abroad, registration of tourist vouchers
  • Psychological consultation
  • Consultations on funeral services
  • Consultations on legal issues, insurance and real estate, as well as customs services
  • Selection of vacancies
  • Order and delivery of bouquets and flower arrangements
  • Opening doors, locks, safes
  • Providing encyclopedic data
  • Much more