The laptop does not turn on and does not respond. The magic bullet is diagnosis. Black display when laptop is on

Often the life of a modern person is simply unthinkable without the use of mobile electronics. To keep abreast of affairs, to influence the dynamics of rapidly developing events and at the same time not to limit ourselves in movement, we humans are helped by a portable computing device that is comfortable in all respects - a laptop. And many are unsettled by a situation that could be described with a single, but such a succinct phrase: “The laptop won’t turn on!” Calm the slight trembling, take a sedative, cast aside all doubts - you can fix everything. And on your own! Without the help of professionals and compassionate care, specialists sometimes unjustifiably inflate the price of repairs. Intrigued? Then let's read!

The magic remedy is diagnosis

You won’t believe it, but 50% of success in electronics repair depends on how correctly you determine the cause of the breakdown. If the laptop does not turn on, it’s time to remember long-forgotten or recent operational issues: falls and shocks, shaking and pressing, as well as unfavorable temperatures. Doubts about the correctness of the settings (during software experiments) also require careful analysis.

Hardware and software malfunctions

There is simply no golden mean. A broken display needs to be replaced, a damaged power cord needs to be repaired, and a common “culprit” of the situation called “laptop screen won’t turn on” - a closed button to close the screen cover - can completely drive the user crazy who watches the LED indication and hears the rustling of fans and senses the “life” of the hard drive. It is also not uncommon for an unlucky user to “crank up” the BIOS in anticipation of miraculous performance from the laptop, or directly in the operating environment switches the video signal output to an external display receiver. All this and much more is divided into two types of faults:

Hardware - physical damage to a system component.
Software - incorrectly used settings, software mismatch with the configuration of the computing device.

Why the laptop won’t turn on: typical faults and methods for eliminating them

Now we have reached the climax of this article. Carefully read each individual case presented, and perhaps you will find a reason for the device not turning on that is absolutely similar or vaguely reminiscent of the “symptoms” of your problem. It is worth noting that laptop repair is often truly fraught with mysticism. There is no other way to describe the electromagnetic “whims” of the internal components of the system. Statics actually works wonders! However, let's be realistic and follow the recommendations that explain the actual state of affairs.

So, the first secret: energy

When a laptop won't turn on, the problem is usually a lack of power. First of all, you need to make sure that the adapter that charges the device’s battery is working. The active light indication on the power supply, as well as near the corresponding laptop connector (at the time of connection), is often deceptive. Therefore, it is advisable to use a known working adapter to verify the functionality of the “doubtful” electrical converter.

Even if you are sure that your laptop’s battery has the proper charge level, but the computer still shows no signs of life, disconnect the battery. Now connect your device to the external one and press the “Power” button. Nothing happens? Go ahead.

In addition to the above, or Why won't my laptop turn on?

If you are seeing a lot of peripherals connected at the same time, the following scenario might be worth trying:

To make it easier for your laptop to start up, disconnect all unnecessary devices - external drives, USB cables and printing devices.
If the laptop is equipped with a special mechanical switch that turns on Wi-Fi or the Bluetooth module, deactivate the wireless connection.
Restart your computer.

Problem solved - great! No - we continue to look for the “culprit of not turning on” further.

Secret two: mechanical damage

For example, your Asus laptop does not turn on. The specifics of the modification are conditional, since further explanation is relevant for all mobile devices. What do we have to do?

Pay attention to the integrity of the connector into which the power adapter plug goes. It may have been oxidized or damaged due to intense mechanical stress (insertion/removal).
Connect the power supply and, holding down the “Power” button, carefully move the plug to the sides, up/down.
Follow the indication.

The reason that the Asus laptop (or any other modification of the laptop) does not turn on may be a completely discharged battery. By the way, a battery “landed in deep zero” (may the reader forgive the jargon used) often requires organizing a non-standard type of charging. Therefore, do not allow your battery to be deeply discharged. A battery that has been idle for a long time can be started using a universal charger.

Secret three: software failure and inability of the device to load the OS

A frequently asked question: “The laptop won’t turn on - what should I do?” may be due to incorrect changes made to the BIOS settings of the computer. If, after the computing device has gone through a short initialization process, you see a dark screen with a blinking cursor, perhaps the following algorithm will help you correct the difficult situation:

Enter the BIOS menu. Typically, to access basic settings (when loading the start screen), you just need to press the “F2” or “Delete” key several times. However, it all depends on the version of your BSVV.
Once you get to the main firmware menu, activate the “Setup Default” or “Factory Default” item. The name of the section that facilitates a rollback to factory settings may be different.
Save your changes and reboot.

In most cases this helps. If the problem “The laptop turns on but does not boot” has not been resolved, proceed to the next step of restoring the device’s functionality.

The fourth secret: the cyclical and endless reboot process

Constantly tumbling the system until the Windows logo appears is a bad sign. Most likely, you will not be able to avoid hardware repairs. Typically, this type of malfunction is associated with a failed north bridge of a compact computing device.

Conduct a visual inspection of the ventilation grilles. Perhaps you will discover a critical accumulation of dust, which, in turn, will become a kind of proof of the validity of unpleasant assumptions.

The laptop won’t turn on, the screen is black, and at the same time the laptop continues to “live incomprehensibly”, blinking its LED indication ambiguously? Quite often the situation can be corrected.

You should resort to a gradual disabling of the basic components of the computer.
First, disconnect the drive and try to boot without it.
Perhaps the reason lies in the incorrect operation of the RAM - disable the RAM modules.
Perhaps the conflict is caused by the hard drive. Remove the drive from the depths of the laptop.

As you know, the absence of a result is also a result! We continue to look for the reason...

Fifth element of graphical malfunction

If your HP laptop does not turn on, it may well be that the device’s video card has failed. Particular attention should be paid to modifications of the laptop that have a discrete graphics module installed. With intensive use, this component is most susceptible to overheating. The main radiator, the fins of which can be visually seen through the air intake openings, can tell a lot. If the elements of the cooling system are sufficiently contaminated, overheating of the heat-intensive graphics processor is inevitable. Timely detection and a series of subsequent actions can simply be life-saving for a video card that has begun to malfunction.

Some HP laptops (this refers to individual models) are designed in such a way that if the problem “The laptop does not turn on” arises, everything can be resolved by simply removing the protective covers and thoroughly cleaning the dirty parts.

The sixth secret: visual incidents

Dark screen problems can be resolved. Let's look at a typical type of malfunction, and in the next section we'll figure out how all this can be fixed.

Carefully inspect the matrix for chips and other types of mechanical damage, the same applies to the connecting cable.
If the laptop screen does not turn on upon startup, the contacts of the button that is activated when the laptop's display lid is closed may be shorted.
Take a closer look, perhaps the matrix displays the picture with no backlight.
If the user has enabled the video output circuit to an external display device, the main screen will be disabled.

Seven unclassified methods for eliminating video troubles

So, you now know something about the reasons for the situation, which can be described as “HP laptop does not turn on.” However, as mentioned earlier, the article specifies universal principles for diagnosing and repairing various malfunctions of compact computing electronics devices. Therefore, you should not focus your attention on any involvement...

Replacing a matrix is a rather difficult task; this process requires appropriate knowledge and, frankly, specialized experience. Therefore, if you are absolutely sure that the screen is physically faulty, contact a service center or an independent laptop repair shop.
To make sure that the button of the lid opening/closing mechanism is working, you first need to dismantle the upper part of the device frame. In some models, this process is incredibly labor-intensive; there is a high risk of damaging the plastic casing of the laptop, as well as some internal components of the system.

Use the function keys to adjust the backlight: “F5+...”. As a rule, such buttons on the keyboard are marked with a corresponding designation.

So now you know what to do if the laptop turns on but the screen does not work. Go ahead.

A few words about other OS troubles

During the process of reinstalling the operating system, the user may encounter some computer misunderstandings:

Incorrectly allocated disk space can ultimately become a big problem for an unlucky user.
Damage to the boot sector on the hard drive will lead to the situation “The laptop turns on, but does not boot.”
A depleted CMOS battery can cause the BIOS settings to keep getting lost. As a rule, during the process of starting the computer, the user will constantly need to press the “F1” key.
An incorrectly set boot priority in the BIOS will result in the user being unable to install the OS on the laptop.

Finally

Well, we can confidently state that with the main reasons and solutions to the question: “The laptop won’t turn on - what to do?” you, dear reader, have read it. As you understand, before opening the laptop, you need to make sure that this is necessary. A thorough inspection of external structural elements, as well as simple experiments with connecting/disconnecting basic computer components will significantly save your time, and at the same time financial resources. Learn to see, hear and feel electronics. Be patient and believe in the success of the enterprise! And then you can easily find the cause of the problem: “The Acer laptop does not turn on.” Only knowledge and experience can guarantee your competence in solving certain issues related to the repair and operation of portable electronics. All the best to you and success in your endeavors!

Laptops have become an integral part of the life of modern people. Like other equipment, they sometimes break down. When it stops turning on, you should not panic, but you should find the cause and eliminate it. In most cases, you will be able to restore your computer's functionality.

Causes of malfunction and their solutions

There can be a huge number of reasons why the laptop does not actually turn on. Many of them are quite simple and it won’t be difficult to fix them yourself, but with some problems you will have to contact a service center.

Let's look at the main reasons why a mobile computer may stop starting:

Comment. Very often, when people say that the PC does not turn on at all, they mean that it does not boot
Windows. This is not entirely correct reasoning, but it is popular among ordinary users.

Eating problems

Power-related problems very often lead to the PC not starting up. Even though the problem seems serious, in most cases it is quite easy to diagnose and fix it at home.

Main problems related to nutrition:

incorrect adapter connection;
damage to cables and connectors;
battery failure;
power supply failure;
problems in the power circuit.

Often, with such problems, the laptop power indicator does not light up. First of all, you should check that the power supply is connected correctly and that it is plugged into the outlet. It is worth noting that even very experienced users may forget to connect their PC to the network. As a result, after the battery is discharged, the device stops starting.

Damage to power cables and connectors can be caused by many reasons, including careless handling or pets chewing the wire. This malfunction can be verified by external inspection.

Another very common problem is related to the battery. In some cases, if it does not work, the PC stops turning on even with the network adapter connected. Usually, after pressing the power button, even the cooler does not work. Therefore, it is worth trying to run a mobile computer powered by mains power without a battery.

The power supply fails quite often in any device. Without a charger, the laptop battery will run out sooner or later, after which the computer will no longer turn on. It's very easy to check if the network adapter is working. It is enough to connect another charger from a known good computer.

Many power supplies are equipped with an indicator. Even if the light is on, problems with the network adapter cannot be completely ruled out. It is worth noting that there are many power supplies available for laptops. You should only connect adapters that are suitable for a specific model to your computer.

Problems associated with a malfunction in the power circuit are much less common, but they are more serious. In this case, you will not be able to diagnose the problem yourself, much less fix it. You need to contact specialists from the service center.

Hard drive is faulty

The hard drive stores all the information and operating system of the computer. If it malfunctions, the computer can be turned on, but it freezes before the Windows screen saver appears. In some cases, an HDD error message may be displayed, for example, information that the disk is not the system one.

In any case, the user still has the opportunity to go to the BIOS SETUP menu. There you can check whether the hard drive is detected and the settings are correct. If the hard drive is visible, then you can start the system from a boot disk or flash drive and test it.

Failure of the video card and chipset chips

Laptop components may also fail. The reasons for this may be overheating, damage due to impact, and so on.

Let's look at what parts most often create problems with turning on a PC:

south bridge;
north bridge;
video card.

The behavior of the computer in this case can be very different. If the video card fails, there will be no image, but the fan will work and sometimes Windows will even boot, making a corresponding sound. If one of the bridges fails, the computer may not turn on at all or may stop before loading the OS.

It is almost impossible to determine the reason in this case on your own. And trying to repair it at home will most likely only cause harm. Therefore, it is better to use the services of a service center.

Video: Laptop won't turn on. Board diagnostics.

Other reasons

In fact, the malfunction may lie in a number of other problems.

Among which are the following:

CPU or memory damage;
broken BIOS firmware;
overheat;
errors in Windows operation.

If your PC beeps when you turn it on, in most cases this indicates overheating or problems with the RAM. If you have a little experience, you can try to find out on your own why this is happening.

To do this, you must first remove the dust. If the problem persists, you can replace the memory modules with known good ones.

Broken BIOS firmware may result from an incorrect update. If the user tried to carry out this operation before the problem occurred, then he will have to contact for repair.

BIOS configuration errors are also common. It is very easy to solve this problem yourself by simply going to the SETUP menu and loading the default settings, for example, selecting the Load Setup Defaults option.

Errors in Windows operation can lead to the OS not starting. First of all, you need to find out their cause and try to solve it. In addition, you can try reinstalling the operating system or restoring the one installed from the factory.

Laptop won't turn on at all

Very often the computer does not turn on at all due to power problems. But what to do if the laptop does not turn on, the power button lights up after pressing and nothing further happens. You will have to look for the cause and eliminate it.

Typical actions that cause a laptop to stop turning on:
dust cleaning;
update;

overheat.

If errors were made during the cleaning or updating process, the behavior of the computer may be very different. Including the start may not occur at all. In addition, the system may not turn on due to problems with the hard drive or after overheating.

After cleaning

There are situations when, after cleaning, the laptop stops turning on. This may cause the fan to start or make a squeaking sound. On some models, the indicators also begin to flash.

Cleaning a laptop involves disassembling it. The first thing you need to do is disassemble it again and check the connection of all components, as well as the installation of the cooling system. It would be useful to pay attention to the thermal paste and the serviceability of the tubes used for heat removal.

If the RAM modules were removed during the cleaning process, you should try to remove them again, clean the contacts and reinstall them. You also need to check whether the laptop starts with the hard drive and optical drive disconnected.

If following simple tips does not lead to results and the device still does not work, then you should contact a service center. It is possible that during disassembly the elements were damaged by static electricity or another problem occurred.

After update

Problems may occur during the update. If updates are installed incorrectly, this may result in the computer not turning on.

In this case, the user can install a new version of the BIOS, drivers or patches for the operating system.

The most difficult case is the inability to start the computer after updating the BIOS. This happens when the user tried to interfere with the process, for example, by rebooting or turning off the computer during it, or when using unofficial firmware.

Of course, resetting the settings to standard won't hurt. This can be done by removing the battery for a few minutes or by closing the corresponding jumper on the motherboard.

But as practice shows, this probably won’t help fix the problem. The only way out is to contact a service center for repairs.

In a situation where errors started after installing driver or Windows updates, you can simply roll back to the previous restore point from safe mode, reinstall the operating system, or return to the state it was in when you purchased it, if such a function is available in the model.

Hard drive is faulty

Usually, if a hard drive malfunctions, the startup occurs, but the system simply freezes at the manufacturer’s logo or displays information that the drive is not a system drive or is damaged.

If the hard drive is detected in SETUP, then you can independently diagnose it by booting from removable media and running a specialized utility, for example, Victoria.

If your worst fears are confirmed or the device cannot be detected in the BIOS, you need to check the cable.

As a last resort, you need to replace the hard drive yourself or at a service center.

After overheating

Modern computers generate quite a lot of heat during operation. If there is heavy dust or a malfunction of the cooling system, overheating may occur, after which some parts may fail. As a rule, it is impossible to solve the problem on your own; you will have to contact a service center for this.
The main parts that can fail as a result of overheating are:
CPU;
video card;

HDD;

In some cases, the computer may turn on and even work normally for a while. After which a spontaneous shutdown occurs. There are several main reasons for this.

Let's look at typical problems that lead to the device turning off without instructions from the user:

overheat;
parts failure;
viruses;
software errors;

Overheating is the most common cause of random shutdowns and reboots of mobile PCs, which can subsequently lead to device failure. In order to avoid this, it is necessary to regularly remove dust, and also sometimes change the heat-conducting paste.

Part malfunctions very often also occur due to overheating. If there have been no regular cleanings, then the likelihood of this is high. You won't be able to solve this problem on your own. Therefore, you should contact a specialist immediately.

Viruses can cause the system to not work correctly, which can cause the PC to shut down on its own. To solve this, you need to download special utilities from Doctor Web or Kaspersky Lab, perform a full scan and remove threats.

Software errors also often lead to random shutdown of the laptop. You need to find the reason using the code that appears on the screen at the time of the failure. After this, you should delete the problematic application or try updating to the latest version.

Checking for battery problems is quite simple. You need to take it out, connect the charger and start the laptop. If the glitches disappear, then you need to replace the battery.

Turns on but

In some cases, the PC may turn on, but the download will stop at a certain point. In this case, error messages may appear on the screen. In some cases, Windows does not start; in others, it cannot even initialize.

Fails to initialize

Initialization occurs when the PC starts before Windows starts loading. If the indicators light up, the cooler turns on, but there is no access to the hard drive (the corresponding light does not light up), then the initialization most likely failed.

Possible reasons why the laptop may not initialize:

malfunction of the processor, memory or video card;
incorrect BIOS firmware;
defects or damage to the south or north bridge.

Regardless of the reason, you will have to take the PC to a service center. In this case, only a specialist with the necessary equipment will be able to accurately determine the cause of the problem and eliminate it.

Windows won't start

The inability to start Windows in most cases does not indicate hardware problems. Therefore, you can try to reinstall it, roll back to a previous PC state, or use recovery tools from the manufacturer.

In hardware, most often the inability to boot the OS is due to hard drive problems. In this case, it will have to be replaced.

You can first try to carry out diagnostics using special utilities by booting from removable media.

There are a lot of options for laptop malfunctions. You can diagnose and fix many of them yourself at home, but in case of a serious breakdown you will still have to contact the service center specialists.

Sometimes everyone, even experienced computer users, has a situation when the computer stops turning on, and the question immediately arises - what to do. The reasons for this are very different and there are many of them, so let's start understanding.

The laptop does not turn on - reasons and solutions to the problem

The simplest thing that could happen to your electronic assistant is that its battery is completely dead. In this case, the laptop will not turn on without connecting the charger. But this cannot be called a problem - the solution is elementary, and there is no need to panic at all.

The first thing to do when the laptop turns off and won’t turn on is to check its connection to the network, whether the plug or socket is coming off. And if the reason is not the end of the charge, we move on.

What to do if the laptop does not turn on completely, that is, when you turn it on by pressing the power button, you can hear the work of the hard drive and cooler, but the boot never happens, that is, it freezes, most likely, there was a failure in the Bios. It needs to be reinstalled, and if you do not have the necessary skills for this, it is better to take the laptop to a service center.

If your laptop restarts and shuts down while you're using it, you may have concerns about its health. However, most often this occurs due to overheating when the cooling system cannot cope. This happens for a number of reasons:
the laptop is placed on a soft surface, for example, on a blanket, sofa, pillow;
the cooler and the rest of the laptop's interior became dusty;
the cooler needs repair;

What to do if the laptop does not turn on at all? If there is absolutely no response when you press the power button, it is most likely due to the power supply or charger port. Most likely, the culprits were physical damage or power surges.

If, when you press the start button, the lights do not light up and you cannot hear that the cooler has started, there may be several reasons for this:

A burnt-out power supply, a dead battery, its absence or failure. Moreover, if when you press the power button, the battery charge indicator still blinks several times, this clearly indicates a dead battery and a lack of recharging.
There is no contact in the power connector either in the laptop itself or in the power supply.
There is a problem with the power supply on the motherboard.
Lack of Bios firmware or broken firmware.

What to do if the laptop screen does not turn on?

So, your laptop probably turns on and works, but you don’t see it because the monitor simply doesn’t work. Look closely at it, you might see something on it, but due to the lack of backlighting, it appears completely dark. To turn on the backlight, you need to use hot keys, for example, Fn + F2, if you have Lenovo.

But the screen may indeed not work. A reliable way to check whether the screen is at fault is by connecting the laptop to an external one via the VGA output. If the picture appears on it, then the problem is definitely in the laptop screen.

Often the discrete video card is likely to be the cause of the problem. If you like to play on a laptop, a poor cooling system, dustiness and improper use of the computer can lead to overheating of the video card and its failure.

What to do if the Asus laptop does not turn on?

The cooling system is best designed in Asus laptops. So they very rarely suffer from overheating. Accordingly, if an Asus laptop does not turn on, this is unlikely to be the reason. Most likely, the problem is related to nutrition.

But the good news is that most of the problems that arise with this device can be solved. You just need to determine the cause of the breakdown and its nature, and then act according to the situation. All problems with a laptop are either software or hardware. It is necessary to accurately diagnose the malfunction, and then you will already know exactly what steps to take to eliminate it.

So, why doesn’t the laptop turn on and what to do?

The worst thing that an ordinary user of this device can imagine is. What to do in this case?

Often, if a laptop does not start, the problem lies in its power supply. Therefore, first of all, check whether there is light in the house and voltage in the outlet.
If there are no problems with electricity, you should proceed to inspect the power supply. Perhaps it began to work intermittently or broke down completely. The surest way to make sure of this is to get exactly the same power supply, only in working condition. Connect it to your laptop and see if your device turns on.
Often the breakdown of the power supply is of a very trivial nature - broken wires or broken contacts in the connectors. By the way, one simple rule will help you avoid problems with the charger in the future. When charging a laptop, first plug the plug into the device, and only then plug the adapter cord into an electrical outlet. The fact is that if the connection order is different, a spark appears, which damages the contacts.
If a similar power unit does not save the situation, then it is time to move on to more decisive action. Remove the battery from your device, wait 10-15 minutes, and then turn on the device. If it turns on without problems, then ensure it and put the battery in its original place.
Another reason why the laptop does not turn on is sometimes due to the . Disable them all, including even . Try starting the device again. If the laptop turns on, then return the external devices one at a time to understand which one caused the problem.

These are the steps you can take on your own when your laptop won't boot. If none of them led to the desired results, then the problem should be sought in non-working, broken internal contacts and more. And only an experienced master will help with this.

You can hear the coolers operating, but the laptop screen does not work

So, you know what to do if your laptop won't turn on. But there are also cases when it starts, but its screen remains dark. What to do in this case?

1. Look closely at the monitor. Perhaps something can still be seen? If so, then the screen is most likely fine, but the backlight does not work. You can enable it using hot keys on your keyboard. Each model has its own and is well known to most users.
2. Another way to check the screen’s functionality is to connect an external one to the laptop. If a picture appears on it, then there is no doubt and the cause of the malfunction is determined.
3. Often the problem is hidden in the discrete video card. This element sometimes overheats and breaks. By the way, some video cards are prone to breakdowns more often than others. For example, nVidia video cards have a short service life.

To prevent such damage, do not hold the laptop on your lap or in other positions where its ventilation openings are blocked. In such cases, it is advisable to use special stands that do not interfere with air circulation.

If your laptop is not a gaming laptop, then do not devote too much time to playing games on it. And one more thing - do not forget to monitor the temperature of the video card. If this is the reason, then remove it or simply turn it off - some laptop models have switches specifically for this. With a missing discrete video card, your device will continue to function, you’ll just have to say goodbye to some games temporarily.

Of course, the reason why the laptop boots and does not turn on may be more serious. For example, in some cases the problem lies in the processor or firmware, motherboard or. But you are unlikely to cope with such difficulties on your own.

Turns on and freezes after splash screen

Sometimes, for some reason, the laptop won’t start. And sometimes it does start, you can see the initial splash screen and basic information about the device on the screen, and then the device freezes. Either absolutely nothing happens, or information appears about errors that interfere with the full operation of the machine.

Don't be afraid. Most often, the reason for this is the BIOS settings. You just need to enter the BIOS and reset all parameters - “Load BIOS Defaults”. After that, save and exit.
Sometimes it happens that the laptop freezes, reports an error and asks you to press a certain button. For example, “Press F1 to continue.” As a rule, after pressing it, it continues to turn on and then operates as usual. And although this solution to the problem is the simplest, you should not ignore the very fact of reporting an error. Most often, this happens if the battery on the laptop’s motherboard starts to run low or the BIOS settings go wrong. Please note that to replace the battery you must contact a service center.
Of course, problems with a laptop can be more serious. For example, work-related malfunctions manifest themselves in a similar way. In this case, there is a chance to determine the presence of hearing problems. If the hard drive is faulty, you will hear the engine trying unsuccessfully to start, accompanied by a slight crackling of the heads.
Another reason why the laptop does not turn on is the RAM. Some device models provide access to its strips. You can try removing them and carefully cleaning the contacts. If this does not help, then start the machine, leaving only one memory module at a time. If your device only has one stick, then put it in another slot and start the device again. There is a good chance that these actions will help solve the problem.

A message is displayed indicating that the boot device cannot start

As a rule, we are talking about a variety of messages in English. If you encounter this, then remove everything from the device and remove the disk from the drive. Restart your laptop. If your actions did not bring any positive results, then the problem most likely lies in the operation of the hard drive. Such a malfunction can be either software or hardware in nature.

In the first case, reinstall Windows. If after this your laptop began to work as before, then this means that the problem was software and has now been resolved. If reinstallation does not save the situation, then it’s time to contact the service department, whose employees will solve this malfunction at the hardware level.

The laptop keeps rebooting or shutting down

If your device keeps shutting down and rebooting, then there is most likely a serious hardware problem. Perhaps the fault is due to a short circuit in the south bridge, which caused it to overheat. Or dust has clogged up, causing excessive heating inside. If so, the fan will operate at high speeds, but still will not cope with the problem. As a result, your laptop will periodically shut down and reboot. This will happen at very different moments, regardless of external reasons. This time you are unlikely to be able to solve the problem yourself, so contact the service center immediately.

But before that, make sure it's not a matter of poor nutrition. If the laptop battery is low, the device may turn on and then immediately shut down.

After booting, Windows shows the screen of death, errors on a black screen and reboots

Another fairly common problem is when Windows starts loading when you turn on the laptop, but then the loading is interrupted and the device is rebooted. The screen turns blue or black and displays numerous error messages.

As in the previous case, the problem can be either software or hardware in nature. And restarting Windows will again help you understand what exactly happened to your device. You can reinstall the operating system from a bootable USB flash drive. If this was successful, then the problem can be considered solved. If not, then you won’t be able to figure it out without the help of specialists from the service center.

Thus, if the laptop does not turn on, then this is not a reason to panic. In many situations, you can diagnose and solve the problem yourself. You just need to analyze your recent actions with this device. For example, if shortly before the breakdown occurred, you spent many hours playing the game, then you most likely overheated. With a little effort, you will be able to bring your device back to life again.

In order to determine the cause of your laptop's malfunction, let's determine at what stage of loading your laptop stopped. The following stages can be distinguished:

Turning on - when you press the power button, the coolers begin to make noise, the lights light up - the power indicators and the CaspLock, NumLock keys, etc. nothing appears on the display.
Initialization – images appear on the display.
Loading the operating system - on the display we see a splash screen of the operating system installed on your laptop (most likely you see an image with the inscription “Windows”).
A functioning operating system.

So, find out at what stage your computer froze.

The laptop won't turn on.

If you press the power button, but the laptop does not react at all and does not show any “signs of life,” there may be several reasons.

Faulty laptop power supply. This is the first thing you should pay attention to before getting upset and looking for money for repairs. Perhaps your charger has simply burned out, the laptop is discharged and therefore does not turn on. Take an adapter from your neighbors or friends, preferably one with the same output volts as yours, and connect the device with it. If everything goes well, then you can buy power supplies for laptops by clicking on the link. And if it doesn’t work out, we look further for the reason.

Defective laptop battery. Try removing the battery and plugging the device into an outlet. If the laptop works, still take it to the service center; perhaps one of the controllers is simply faulty, then you won’t have to buy a new battery.

Laptop motherboard is faulty. This is the last and most serious reason for your laptop to “knock out”. There can be many possible reasons for a motherboard failure: the inability to load the BIOS, a short circuit in one of the batteries, a malfunction of the chipset or one of the controllers. Take advantage of warranty service (if available) or take it to a service center, where experienced engineers will fix everything.

Laptop won't initialize

Initialization is the activation of the video card, motherboard, processor, RAM and hard drive (hard drive). Simultaneously with this process, a report about the completion of all initialization stages or an image of the laptop manufacturer’s logo appears on the display.

So, you pressed the power button, the laptop turned on, the cooler started working, the lights on the keyboard blinked and that’s all, you didn’t see the “Windows” logo, the display is black, the cooler continues to make noise. Possible reasons for this problem:

Faulty laptop display. You didn’t see any screensavers, but you heard the sound of logging into the system - your display was 100% “covered.” If you have a password to enter the OS, turn on the computer and wait a couple of minutes, then “touch” try to enter the password, didn’t you hear a sound? Then the third option: with a very high probability the cable going from the motherboard to the display does not work. If you are confident in your abilities, disassemble the device and check the cable; if not, take it to the service center, they will find out what the problem is and fix it.

Laptop hard drive won't start. If the hard drive malfunctions, the device will move beyond the initialization process and freeze in search of the hard drive. In this case, you need to contact a specialist to prevent the loss of your data.

In addition to those listed above, your laptop may “freeze” at the initialization stage for the following reasons:

There is no contact with RAM or no RAM. It often happens that contact between the motherboard and RAM is lost. Sometimes, to fix this problem, it is enough to remove and reinstall the RAM stick.

BIOS problem. This can be solved by reinstalling the BIOS, although you will have to take the device to a service center to do this.

Windows crashed on laptop

This is purely a software problem caused by corrupted system files. In this case, you need to reinstall the operating system. But keep in mind that the data that was on drive C will be destroyed during reinstallation. The service center will help you save all data without exception, as well as install a licensed OS, so please contact us.