Menu
homeTelephone

Setting up pop mail. Mail SMTP ports - meaning, features and description

Most email service users are quite happy with the standard web client that their service provider offers them. Actually, this is the form in which this mail service is used most often, but this is not because it is so convenient, but because people simply do not know where to find an alternative and how to set up mail reception in third-party programs . If email is your work tool, then you probably won't be able to do without an advanced email client that would replace the web interface. In this material we will look at how to create a mailbox on the Mail.ru domain and implement (IMAP) for various client programs, including Outlook and Apple Mail. Let’s immediately look at the main errors that arise when working with the email service in general and with third-party email clients in particular.

Mailbox registration

You can register Mail.ru on the service’s official website.

When registering, you must fill in a number of required fields with personal data:

  • Name - you can enter any name, despite the requirement to enter your real name.
  • Last name - you can specify any name.
  • Mailbox - you must specify a nickname, but the mail will offer it itself.
  • Password - you must specify a complex password using special characters.

There are other fields, but they are not required.

IMAP protocol

This protocol is the most optimal and convenient for working with email and is supported by all popular email services. In addition, storing mail in the cloud has a positive effect on security and reliability (emails will definitely not be lost and will always be available on different devices).

Correct configuration of Mail.ru via the IMAP protocol requires knowledge of certain data to provide access to the mailbox:

  • Email address (mail adress) is the full name of your mailbox, accompanied by the @ dog icon and the domain name.
  • Next, you should designate the server for incoming IMAP mail - in our case, imap.mail.ru.
  • sent from an SMTP server - in our case the server smtp.mail.ru is installed
  • Password - the password currently used (to access the mailbox).
  • Then you should enter the port for the IMAP server (select port 993, and select SSL/TSL as the encryption protocol).

Outlook

Setting up Mail.ru (IMAP) for the Microsoft client varies depending on which version you are using. In the 2016 version you need:

  • Go to the "File" menu in the top left corner.
  • Next, go to the “Information” submenu.
  • Then click “Add account”.
  • You will be asked to select one of the setup modes (manual or automatic); you must select manual and indicate all the data stated above.
  • Username, mailbox address, current password.
  • Next, you need to select the IMAP account type and specify the appropriate servers.
  • Then you should open “Advanced settings”.
  • Select the “Advanced” submenu and enter port 993 in the IMAP server field.

The Bat!

Configuring Mail.ru (IMAP) in this client is carried out using the built-in utility interface, which offers step-by-step data entry.

You need to add a new box, to do this you need:

  • In the top panel of the interface, click on the “Mailbox” button and select the “New mailbox” submenu.
  • Indicate any name of your choice, for example “Work mail”.
  • On the next settings screen, you must enter your full name, email address, and organization.
  • On the next settings screen you need to specify the IMAP server information - imap.mail.ru.
  • On the final settings screen, you must enter your email address and password to log in.

For further configuration, you need to go to “Mailbox Properties” and specify the IMAP port 993 and the SMTP port 465.

Apple Mail

Configuring Mail.ru (IMAP) in the macOS system is carried out at the system settings level, or through the built-in Mail program.

To configure through the Mail application, you must do the following:

  • Open the Mail application itself.
  • Select “File” in the top menu.
  • Select the “Add account” submenu.

As with The Bat, Apple's client offers step-by-step setup.

The first window will ask you to enter basic data for the mailbox:

  • Your name (any name you choose, it should not be associated with your mailbox).
  • Email address (full address with @ and domain).
  • Password (used when registering on the mail.ru website).

The program will make further settings automatically, but errors may occur, and then the program will prompt you to enter additional data.

  • Server type - select IMAP.
  • Description - the name of the box (any, user choice).
  • The server where incoming mail will be received is imap.mail.ru.
  • Password - the password used when registering on the mail.ru website.
  • The server from which your letters will be sent - you need to specify the server smtp.mail.ru (attention, you must also check the box next to the “Use only this server” option, as well as the “Use authentication” option).
  • Username - here you need to enter your full email address, along with @ and domain.
  • The password is the same password that was entered in the previous window.

After the operations have been completed, the program will offer to check all the data again and create a new box.

After the new mailbox has been added to the list of program mailboxes, you need to change the port in the settings. To do this you need:

  • Open the Mail program settings.
  • Select the “Accounts” submenu.
  • In this submenu you need to find the “Outgoing mail server” item and select the “Change list of SMTP servers” sub-item in the drop-down menu.
  • Next, you need to check the box next to the “Use a random port” option and enter port 465 there.
  • Next, you need to check the box next to the “Use SSL” option.

Mail for iOS

Setting up Mail.ru (IMAP) in iOS is done using the same method as in macOS, through system settings. To add a new mailbox you need to:

  • Go to “Settings - Mail”.
  • Open the list of accounts and click on the “Add account” button.
  • Select "Other" from the list of suggested domains.
  • Next, you need to specify basic user data (name, email address, password).
  • Then click on the “Next” button, and the program will complete the setup itself.

You will have to specify the server and ports manually; for this you should:

  • Click on the name of the newly created box.
  • Open mailbox settings.
  • In the SMTP item you must specify smtp.mail.ru.
  • In the IMAP item you must specify imap.mail.ru.
  • In the SMTP settings, you must check the “Use SSL” option and enter port 465.

Mail for Android

First, you should decide which email client is installed on the system. This guide provides instructions for setting up a standard client for Android. Mail.ru (IMAP) is configured manually. To add a new mailbox you need to:

  • Open the Email application.
  • Enter your mailbox details (full address with @ with domain and password used during registration).
  • Then tap the Manual key.

Select the IMAP server type.

An additional menu will appear in which you will need to enter data for the server with incoming correspondence:

  • IMAP server - imap.mail.ru.
  • Security protocol - SSL/TSL.
  • You must also change the port to 993 and click Next.

An additional menu will appear where you will need to enter the server data for outgoing mail:

  • SMTP server - smtp.mail.ru.
  • Security protocol - SSL/TSL.
  • You should also enter the port number 465 and click the “Finish” button.

Official client

To avoid fiddling with setting up Mail.ru (IMAP) for third-party clients, you can download the official application, which is available for download from all major application stores, including AppStore and Google Play. An important advantage of these applications is that there is no need to enter server data manually. All you need to know is the password (the one used during registration) and email address (the application will set the domain automatically). Moreover, the registration process itself can be completed in the mobile application, without resorting to using the website. The application interface has been pre-created for maximum convenience for those who use mail.ru mail. If the user has mailboxes in other services, they can be added directly to the same application, and all correspondence will arrive in one program. As for desktop computers and laptops, here, alas, developers have nothing to offer except a web client.

Possible mistakes

As with any email service, or software in general, problems may arise. The same applies to setting up Mail.ru (IMAP) for third-party email clients.

  • Error 550 Message sending for this account is disabled - the problem can be solved by changing the password for the mailbox.
  • Mailbox Full Error - From the name it is clear that the problem arose due to the fact that the mailbox is full. You need to wait a while or empty your inbox.
  • Error User not found - a similar error appears if the recipient is not registered in the Mail.ru database. In this case, you need to double-check the recipient's address or another way to contact him.
  • Error No such message, only 1000 messages in maildrop (No such message, only 1000 messages in mail) - an error occurs when trying to download correspondence to a third-party email client. To fix it, you need to open your email account through a web browser and erase the oldest letter from it, and then try to download them again using a third-party email client.
  • Error We do not accept mail from dynamic IP (We do not accept letters from mailboxes with a dynamic IP address) - the problem occurs due to an incorrectly configured PTR (it is similar to an entry for dynamic IP addresses). Due to the dominance of spam, Mail.ru management had to block such addresses. The problem can only be fixed by the provider who changes the PTR.
  • Error 550 Spam message discarded/rejected - This error means that the email was blocked by a spam filter. The problem can only be resolved by the support service.
  • Error Access to this account is disabled - most likely, the mailbox to which you are trying to send a letter has been deleted because it has not been used for a long time.

Templates Update!

The CRM system “Client Base” has functionality for conducting mass mailings. At the same time, in order to carry out mailings, you must have an SMTP server through which letters will be sent.
SMTP server is your mailbox from which letters will be sent through the program
If you are using the SaaS version of the program, then the server for sending letters is already configured and ready to work. If you use a local or web version of the program, or want to add your own mailbox to your SaaS account, then this section of the documentation will be useful to you.

  • Start setting up
  • Selecting a server type. Setting up an External SMTP Server
  • Allow sender spoofing

Start setting up

In order to start setting up the server, you need to go to “Settings” - “Newsletter”

In the new window, go to the “Mailout Settings” tab and click on the “Add Server” button.

After this we get to a window where we need to select the server type

Selecting a server type, Configuring an External SMTP server

Internal SMTP - This item should be selected when the mail server and the program are on the same hosting/server. In other cases, the SMTP server simply will not work. If you select this item, you will only need to enter the address of the mailbox from which the mailing will be made in the program.

External SMTP - This option is worth choosing in most cases. It is used when the mail server and the “Client Base” are located on different servers. It is also possible to add only external SMTP servers to the local version of the program. After selecting the “External SMTP” option, a list of fields for filling in server parameters will open.

Important: all SMTP settings correspond to those that you make when adding a new mailbox to your mail program (for example, in outlook, the bat!, mozilla thunderbird and others).

Sender's address - The address from which letters will be sent. Corresponds to the mailbox address. SMTP server - the address of the SMTP server through which the letter will be sent. In most cases it corresponds to the following form:
smtp.*mail provider address*.
That is, for example, smtp.mail.ru, smtp.rambler.ru, smtp.yandex.ru, smtp.gmail.com, etc.

SMTP port—mail port used by the server. In most cases, port 25 is used. Therefore, if you don’t know which port to specify, use it
Important: In SaaS versions of accounts, you cannot add your own servers operating through port 25. You should use either the standard server that was already added initially, or add your own server using a different port, for example, 465.

SMTP login - Login for connecting to your mailbox. Usually corresponds to the mailbox address.

SMTP password - Password to access your mailbox. Those. This is the password with which you connect to the mailbox through a website or email program.

SMTP Security - If sending using SSL or TLS security certificates is used, then they must be specified here. For example, when using SMTP port 465 for sending, you should select “SSL” in this item.

Allow sender spoofing

Some SMTP servers have the ability to change the sender address when used in mailing. Those. it is possible to send letters, for example, from the address [email protected], and the client will see that the letter came from the address [email protected] and, responding, he will also send a letter to this address. If the SMTP server has such an option, then in setting up the smpt server in the Client Database program, you can enable it by checking the “Allow sender substitution” box. Some mail servers (most often free, such as mail.ru or yandex.ru) prohibit sending letters on behalf of a recipient other than the one specified in the smtp settings. In this case, the sender's address in the mailing template must match the smtp sender's address, or it can be left empty (it will be automatically substituted during mailing).

Important: The "Allow sender spoofing" option will only work on mail servers whose settings allow you to add an SPF record with the necessary settings. Most public mail servers (mail.ru, gmail.com, yandex.ru, etc.) do not provide such functionality.

To send a mailing to clients indicating, for example, your corporate mailbox as the sender's address, you need to specify a “fixed” sender in the mailing template settings. Add your corporate email to the "Sender Address" field. In the "Sender's Name" field, add your company name. And in the mailing settings, allow substitution of the sender for the current smtp server.

If there is no smtp server in the settings that allows substitution of the sender, then the address specified in the settings of the current SMTP server will be automatically substituted for the sender of all letters.

Checking "Mail Delivery System" responses

Additionally, the program has the ability to check responses from the "Mail Delivery System". This feature allows you to receive information during mailing if your letter was not successfully delivered to the addressee. To do this, do the following:

2. After that, in the list of fields that opens, enter information about the server for incoming mail - the email box to which responses from the "Mail Delivery System" will be received. You can obtain these settings from your email provider.

Important: The same data is entered into the IMAP server and IMAP login fields, namely the email address to which all replies will be sent.

3. After making all the necessary changes, click on the “Save” button.

Now, if an error occurs when sending a letter and a letter is generated from the "Mail Delivery System", it will be sent to the mailbox whose parameters you specified.

Limit on the number of emails sent

Starting from version 2.0.3, new parameters have appeared in the SMTP server settings:

Ability to set the maximum number of emails per hour for each SMTP server;

Ability to set a limit on the number of emails per day for each SMTP server.

Based on these parameters, it became possible to track information about current limits, that is, how many letters are left before the limit threshold per hour/day. This can be seen by clicking on the “Distribution Options” tab, where information about the current status will be presented next to the server name.

If the message limit has reached its limit, the corresponding information will be displayed informing the user that the limit has been reached.

When the hourly/daily mailing limit is reached, the remaining letters will remain in the queue for sending in "Active mailings". After an hour/day, their sending will continue.
Important! It is worth noting that in version 2.0.3 mailing was optimized when there are several outgoing mail servers. That is, now there is no sequential pass through all available servers with a pause between them, the distribution goes without pauses from the first allowed server until the limit is exhausted, after which the second allowed server is taken, etc.

Features of setting up the Gmail SMTP server

Starting in March 2015, the “Account Access” option appeared in Gmail mailbox settings. This option allows you to use your mailbox with third-party applications. If this option is disabled, the Client Database program will not be able to use the Gmail mailbox as an SMTP server, and the error “SMTP error: Could not authenticate” will be displayed when sending messages.
In order to enable this option, you need to go to your account settings, and in the “Account Access” section, select “Enable”. After this, you will receive an email with information about the changes made to your account settings.

Examples of setting up SMTP servers

Examples of setting up IMAP servers

On a note!

If you are setting up a registered mailbox on rambler.ru as an SMTP server, then there is a possibility that you will encounter a number of difficulties:

1. Firstly, it is worth considering that the rambler mail provider has distinctive features of SMTP server settings (it has 2 options for the type of outgoing server settings: for example, the outgoing mail server can be either mail.rambler.ru or smtp. rambler.ru).

2. Secondly, such a server has a specific requirement for the content of the “From:” field of the letter: the email address you specified in the mail client settings must match the username with which you log in to the SMTP server.

3. Thirdly, in order for letters to be sent correctly from such a mail server, you need to enable the special option “Send letters through the Rambler-Mail SMTP server” in the personal settings of your rambler.ru mailbox. That is, it requires additional authentication on the outgoing message server.

4. Fourthly, when sending from an already configured server of this type, there is a high probability that the letters will end up as failed with the error: “SMTP Error: Data not accepted.SMTP server error: 5.7.1 Spam message rejected; If this is not spam contact abuse at 550 rambler-co.ru

In other words, this means that when sending messages from your server, its IP gets into the so-called “Black list” (black list) and is marked as a source of spam. And in order to unblock your IP, you will need to write a request to the email address [email protected]. The letter indicates the IP of the server that needs to be unblocked and indicates what measures have been taken to eliminate spam from the server.

POP3

POP3 is a protocol for receiving email messages.

When viewing mail using the POP3 protocol, all emails are downloaded to the user's computer and automatically deleted from the server (although this can be disabled). All further actions with letters will be performed on the user’s computer.

The POP3 protocol is preferable if only one person from a single computer uses the mailbox, and access to mail is necessary even if there is no Internet connection.

IMAP

IMAP is a protocol that supports receiving and managing email directly on the mail server.

When using the IMAP protocol, emails are always on the server and are downloaded from there every time they are viewed. This is very convenient when several people need to have access to the mailbox - all operations with letters that one of them performs (changing the status of a letter to “read”, moving letters between folders, etc.) will be seen by everyone else. The disadvantage is that to work with mail, even with old letters, you need an active Internet connection.

SMTP

An SMTP server is a mail server that only supports sending email.

When using an SMTP server, port 25 is used. Some ISPs block port 25. In this case, you will need to either contact your network administrator to unblock the port, or use the alternative port 587.

Today we will tell you in detail about the most used Internet protocols - POP3, IMAP and SMTP. Each of these protocols has a specific purpose and functionality. Let's try to figure it out.

POP3 protocol and its ports

Post Office Protocol 3 (POP3) is a standard mail protocol designed for receiving emails from a remote server to an e-mail client.POP3 allows you to save an email message to your computer and even read it if you are offline. It is important to note that if you choose to use POP3 to connect to your mail account, emails that have already been downloaded to your computer will be deleted from the mail server. As an example, if you are using multiple computers to connect to one email account, then POP3 may not be the best choice in this situation. On the other hand, since mail is stored locally, on a specific user’s PC, this allows you to optimize disk space on the mail server side.

By default, the POP3 protocol uses the following ports:

  • Port 110 is the default POP3 port. It is not safe.
  • Port 995 – This port should be used if you want to establish a secure connection.

IMAP protocol and ports

Internet Message Access Protocol (IMAP) is an email protocol designed for accessing mail from a local email client. IMAP and POP3 are the most popular Internet protocols used for receiving e-mail. Both of these protocols are supported by all modern mail clients (MUA - Mail User Agent) and WEB servers.

While POP3 allows access to mail from only one application, IMAP allows access from multiple clients. For this reason, IMAP is most adaptable in cases where multiple users need access to the same email account.

By default, the IMAP protocol uses the following ports:

  • Port 143– default port. Not safe.
  • Port 993– port for secure connection.
SMTP protocol and its ports

Simple Mail Transfer Protocol (SMTP) is a standard protocol for sending mail messages via the Internet.

This protocol is described in RFC 821 and RFC 822, first published in August 1982. Within the framework of the RFC data, the address format must be in the format username@domainname. Mail delivery is similar to the regular postal service: for example, a letter to the address [email protected], will be interpreted as follows: ivan_ivanov is the address, and merionet.ru is the postal code. If the recipient's domain name is different from the sender's domain name, then the MSA (Mail Submission Agent) will send the letter through the Mail Transfer Agent (MTA). The main idea of ​​MTA is to redirect letters to another domain zone, similar to how traditional mail sends letters to another city or region. An MTA also receives mail from other MTAs.

The SMTP protocol uses the following ports.