Is it possible to get numbers from the phone's memory? How to retrieve data if the display is broken on Android

My friend, if your phone is broken, its screen is broken, or even it dived into the water, don’t despair, no one is immune from this. Whatever happens, there is good news that will make you happy. It is possible to recover data from your broken iPhone or Android device. Read on and you will find out.

Types of smartphone faults

There are two options for how a mobile phone can be damaged: a software failure or a hardware failure. Software malfunctions can occur if the phone is dropped into water (unless you own a water-breathing Sony Xperia), or the phone has not recently received updates, or the operating system has been damaged.

Technical damage occurs when the phone is dropped, broken, wet, thrown, or stepped on. This ends up causing a lot of trouble, ranging from cracked screens and rough scratches to the worst thing that can happen - a broken main button. Home«.

What to do if you dropped your phone in water?

It is possible to save a phone that has been dropped into water, no matter how dire the situation may seem! Here are the steps to take if you have a wet phone in your hands (applies to both iPhone and Android):

  1. Quickly get your phone out of the water
  2. Turn off your phone immediately
  3. If possible, remove the battery and SIM card as soon as possible.
  4. Dry your phone thoroughly with a towel or hairdryer.
  5. Without wasting time, take it to a specialist
  6. It will be easy to access your data.

Unfortunately, the well-known trick of drying with rice will not remove any internal short circuit in the phone caused by water. After all, if the device was turned on at the time of the collision with the liquid, it is likely that water got inside the electronic board and caused several short circuits.

The only thing that will actually bring a water-damaged phone back to life is a trip to a technician or trying to repair the internal components yourself.

There are many ways to get data from a wet phone.

If your phone is Android, you can remove the SD card and connect it to a laptop or regular computer to save your data. You can find out how to do this by Googling “how to remove an SD card from (phone model).” Provided that you stored your files on it, there is still a chance to gain access to them.

What to do if your phone screen is cracked?

A cracked screen is not as big of a problem as water damage or ongoing problems with your operating system.

However, this cannot be understood by anyone who has not tried to read messages through something like a crystalline web. To solve this problem, you can send your phone to a specialist from Apple technical support. As an alternative, it may be more convenient for someone to do everything themselves, with their “crazy hands,” according to the instructions on the website https://ru.ifixit.com/

If the touch screen on your Android has stopped responding due to damage, you can use a USB OTG cable. This cable, when connected to a smartphone, will give you the opportunity to connect other devices to it, even a computer mouse.

Connecting a computer mouse to your phone will allow you to manipulate the phone and access your data. You can find out if your phone is compatible with a USB OTG cable by checking its packaging or searching for the answer using Google.

iPhone Data Recovery

iPhone touch screens rarely lose their functionality after the phone screen is cracked. However, sometimes the Home button fails. But even if the Home button is broken, you can still access all the storage on your iPhone by turning on AssistiveTouch.

A special feature called AssistiveTouch, will allow you to manipulate your iPhone if you have difficulties with the main button or gesture control. Try it. To enable AssistiveTouch on your iPhone you need to:

  1. Open settings
  2. Go to General
  3. Select Accessibility
  4. Press AssistiveTouch
  5. Slide the AssistiveTouch switch to the On position.

The AssistiveTouch feature menu activates a touch option for the Home button and helps you access Notifications and Control Center.

You can recover data from an iPhone either by scanning the device itself or by scanning a backup copy of your phone data contained on a computer or laptop. If you've ever synced your phone with iTunes, you can find a backup copy of your iPhone on your computer or laptop.

Android Data Recovery

To recover data from Android, your phone will need administrator rights. Rooting, the process of obtaining such rights, is very similar to jailbreaking an iPhone. It effectively allows you to access the entire operating system of the phone. Once you've received your rights, you can connect your device to your computer and restore your data, but before doing so, you'll first need to check with the phone manufacturer to see if this will void the warranty.

Let's start with the contact list. If your phone runs on Android, then log into your Google account, the login is the same as in the Play Market. In the upper left corner there is a Gmail switch, from which you get to Contacts. Select "Contacts" and check if the recipients you want are in the list. If there are, then import them through the Tasks function.

iPhone and iPad owners can go to iCloud.com. The login is an email, and the password is the same as for the iCloud account that was used on the iPhone or iPad to access the App Store.

iTools

All data from iPhone and iPad is stored in iTools in backup format. It is recommended to do them before each update, then photos, videos, SMS and other types of content, including recordings of telephone conversations, will always be available in the iTools online storage.

Android: USB, wifi, or Bluetooth

If contacts are not stored in accounts, or access to them is lost, or if you need other data from Android, then we try to synchronize the phone with the computer via USB, wifi, or Bluetooth.

MyPhoneExplorer allows you to manage your device from your computer. For some phones, charging mode is turned on by default when connected to a computer. You can bypass it when the screen is turned off, broken, or the touch screen is not working by pressing the f1 key. We get into the file system and copy images, phone book and other data up to SMS

SMS

To restore and copy SMS messages and call logs, there are applications such as SMSBackup & Restore (download on google-play https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore&hl=ru) , CallLogsBackup (download on google-play https://play.google.com/store/apps/details?id=com.softrelay.calllogsmsbackup&hl=ru) . These programs will help you recover SMS messages on your phone if they are lost and make backup copies if your phone begins to malfunction and there are fears that it may completely break down at any moment. These programs are also convenient to use when changing your phone: you will still have access to all correspondence.

To copy data, you can use the androidscreencast remote control program http://code.google.com/p/androidscreencast/. It is installed on the computer. To use you need to connect your phone via USB. The program makes it possible to save all data stored in the phone's memory.

OTG cable

If the phone's sensor does not work, you can regain control by connecting a mouse via an OTG cable. Instead of reacting to touches, the phone will respond to mouse clicks.

Device won't sync

If the phone turns on and off cyclically, or turns on, but the computer does not see it
- turn to the advanced launch mode. We insert the microSD card, hold down the power and volume up buttons, go to the Systemrecovery menu, select the backupuserdata line and copy the data to the microSD card.

If phone:

  • turned off and won't turn on
  • not charging,
  • Charging is in progress, but when disconnected from the power, the phone immediately turns off (in this case, you urgently need to copy all the necessary data from the device).

Try changing the battery. If it doesn’t work, then a full diagnosis is needed.

Also, firmware or non-licensed updates can cause malfunctions in the phone's operation, including the inability to use the device. In this case, there are quite a lot of options for causes and consequences and it is better not to take risks and contact the service.

There are times when a phone cannot be repaired, but the data stored on it is needed. The most radical way: desolder the memory chip. This is a complex procedure that requires specialized equipment. Also, after removing the chip to copy information, it must be installed in a working device.

In principle, all phone breakdowns can be divided into two categories:

  1. Damage to the software (malfunction, low-quality/unlicensed firmware, virus, etc.)
  2. Hardware failure (crashed, drowned, touchpad turned off, screen does not light up, microcircuit burnt out, etc.)

In some cases, the first category of reasons can be dealt with at home, without having any special skills in repairing phones. The latter most often require special knowledge and experience. If the phone malfunctions after falling or falling into water, then most likely the problem is in the hardware. But the screen that refuses to turn on raises questions. It is often difficult to understand whether the root of the problem is a software failure or physical damage. High-quality diagnostics will help you decide.

Our service center has been working with all types of breakdowns and damage for many years. Not only our extensive experience, but also advanced equipment helps us determine the cause and bring the device back to life. You can order only diagnostics and, based on its results, decide: leave the phone in service, or try to solve the problem yourself.

This process does not pose any particular problems if the old phone is in working condition, but in most cases a new phone is bought after an unsuccessful encounter with the asphalt of the previous device. What to do if vital information remains in your old phone, but it is not working?

For Android smartphones, it is possible to backup data and synchronize it with a Google account. “This opportunity should not be neglected. Keep an address book linked to Google and let your phone automatically upload the photos you take to cloud storage, and then you will be able to access personal data from any device,” notes Evgeniy Ikonnikov, an expert at Fly.

We bring to your attention several ways that allow you to pump out the necessary data from a half-dead device.

Via the system menu

User information can be backed up through the advanced startup mode. To begin, place a microSD card in your phone with a capacity larger than the phone's internal memory. Then turn on the device by holding down the Power and Volume Up buttons at the same time. You will be taken to the phone's system menu, which is controlled using buttons on the body without the touchscreen.

Select the System recovery menu, in it - the backup user data item. This will start the process of copying the backup to the memory card. When the process is complete, move the card to the computer and find a folder with the backup extension, which can be unpacked using 7zip, WinRAR or Advanced Backup Manager archivers. Next you will see folders that replicate the Android file system and files in the db database format that can be opened using Microsoft Access.

Through a file manager on your computer

This path is suitable for users who have USB debugging enabled on their phone.

Download the MyPhoneExplorer application from the developer’s website and install it on your computer, which allows you to manage your phone from a personal computer, including working with the file system.

Using a USB cable, connect your smartphone to the computer in “Charge only” mode. When connected via a cord, the mobile application is installed on the smartphone automatically, without confirmation via the touchscreen. Press the F1 key to synchronize your computer with your phone, then copy the contents of your mobile device to your computer.

Via OTG cable

You can return control to a smartphone with a non-functional touchscreen if you connect a mouse to it via an OTG cable; most modern devices support this function. After this, you have all the capabilities to extract the necessary data in your hands.

Sync your address book with your Google account and you will have access to it from any device. Download special applications for backing up SMS messages and call logs (SMS Backup & Restore, Call Log Backup & Restore). Transfer your photos, system settings, playlists and on-screen shortcuts to an archive on an SD card thanks to the MyBackup Pro application.

Hello everyone, dear users! If for some reason your phone breaks down, burying all the important information that was stored in its memory, then you shouldn’t be upset!

Moreover, even if the smartphone cannot be turned on, you can completely restore all files. So, how to remove contacts from a broken phone, how to fix this situation? Let's find out!

Phone book

You need to start with a list of phone numbers. If the device runs on Android OS, you can try logging into your Google account and entering the same login as from the Play Market. At the top left corner of Gmail you can go directly to Contacts. In the tab that opens, you can check whether the necessary recipients are in the list. All numbers can be imported using the “Tasks” function.

On iPad and iPhone, you can visit iCloud.com, where your password will be your local account password and your login will be your email. For iPad, you need to use your App Store login credentials.

Android: Bluetooth, Wi-Fi or USB. Few people store important data in accounts, and access may be lost. In this case, you can try to synchronize your smartphone with your computer using debugging via Bluetooth, Wi-Fi or USB.

Data stored on iPad and iPhone is contained in iTools in a backup format. It is very important to make these copies yourself before updating the system. It is in this case that all messages, notes, videos, photos and telephone contacts will be saved in the iTools virtual storage.

MyPhoneExplorer

Using this software, you can control a faulty device via a desktop computer or laptop. When some models are connected to a computer, charging begins by default. To get around this when the sensor is not working or the screen is off, you need a file system that you can copy from by pressing the "F1" key. Next, open the phone book, images, and other important data.

OTG cable

You can remove contacts from a broken phone using an OTG cable. If the sensor is not working, you can try to establish control by connecting a regular mouse via an OTG cable.

With this method, the smartphone will respond not to finger touches, but to pressing the mouse button.

To restore and copy SMS messages and call logs on the device, applications like “SMSBackup & Restore” and “CallLogsBackup” were invented. Using these programs you can recover messages that have disappeared and, if necessary, create backup copies. But these programs are best used before the phone breaks down completely.

To copy data from your smartphone, you can download a remote control program called “Androidscreencast” to your computer. To use the program, you need to connect the device via a USB cable, and then try to save all the data stored in the smartphone. Next, I suggest you watch the following video “How to remove contacts, photos and videos from a broken phone.”

Lack of synchronization

When the device is turned off and on cyclically, or if it is turned on but the computer does not see it, you need to use the advanced startup mode. So, you need to insert a microSD card, simultaneously hold down the volume up and power buttons, go to the “Systemrecovery” tab, select the “backupuserdata” line and then copy the data.

If the smartphone does not charge, does not turn on after turning off, or if the phone turns off immediately when charging is turned off, you can try replacing the battery. Otherwise, a full diagnosis should be performed.

Also, the phone may operate with significant malfunctions due to a crashed firmware or an unlicensed update installed. With such a problem, there can be many possible consequences and causes, so it is better to contact a specialized service center and an experienced technician.

In some cases, the device can no longer be repaired, but it is extremely necessary to obtain data from it. The most radical but effective way would be to unsolder the memory chip. This procedure is quite complex, which is performed using specialized equipment. To copy the required information, you need to install the extracted chip into a working phone.

Experts conditionally divide all breakdowns of modern smartphones into 2 groups:

1. Software malfunction. This may be low-quality firmware or the device may be infected with a virus. Operation may fail, etc. In this case, difficulties arise to independently remove contacts from a broken phone.

2. Hardware malfunction: touchpad disconnected, phone drowned or crashed, display does not light up, microcircuit failure.

Problems that fall into the first category can be easily dealt with on your own, and you don’t need to have any special device repair skills to do this. To correct faults from the second group, you will need experience and knowledge. If your smartphone starts to malfunction after drowning or falling, most likely the problem is in the hardware.

A screen that refuses to turn on raises more questions. It is quite difficult to understand what caused this breakdown: physical damage or software malfunctions. This can be detected using diagnostics. Many service centers work with a variety of types of damage and breakdowns of smartphones. Experience, as well as the use of advanced equipment, will help you return your device to functionality and find out the reason that led to its malfunction. The client can initially order diagnostics of his phone and then decide what to do: leave the phone to the technician for repair or try to solve a certain problem on his own.

Smartphones have been a part of our lives for almost ten years now, and as recent data from various manufacturers show, the number of miniature electronic assistants will only increase. And this is not surprising - smartphones have become cheap, reliable, and most importantly useful, displacing communicators from the market and seriously displacing ordinary phones. But devices with touch screens and multi-core processors also have a big drawback, the name of which is durability, or rather the lack thereof. Fashionable and thin smartphones do not always survive a fall to the asphalt from a height of one and a half meters, while the durability of their push-button predecessors was legendary.

In this article, we will not tell you how to protect your smartphone from falls: this question has been raised more than once on the Internet and, moreover, is seriously different for different models. We will tell you what to do if this has already happened and the phone with important information was broken. And the most important information on phones is, of course, contacts.

There are two ways to recover contacts from a broken Android smartphone: restoring from a cloud copy and using a special ADB protocol to pull contacts directly from the Android device system. We will talk about them in order of complexity of the process, so if you are not confident in your skills in working with equipment, we advise you to start with the first point and only if it does not work, move on to the second.

How to pull contacts through a cloud service

Retrieving contacts directly from a broken Android phone is difficult and often requires quite extensive technical skills. On the other hand, there are several services that allow users of still working smartphones to upload their contact sheets to the network. And if most of these services need to be pre-installed on an Android device, then at least one of them is already there. Moreover, it is already pre-connected and synchronizes with the online database every time you connect to the network. We are, of course, talking about Google contacts.

IMPORTANT: This method can recover contacts even from a stolen or missing phone, but it does not work if you have not signed in to your Google account on your smartphone (usually this happens when you turn on your smartphone for the first time or when you log into the Play Market for the first time). Also, if you turned off background synchronization in your smartphone's settings, the restored contact database may be out of date and may not include the latest changes.

In order to recover contacts from a Google account, you will need either another Android phone or a regular computer.

How to Pull Contacts Using Another Android Phone

In order to access your contact database from another Android smartphone, you will need to add your Google account to it. This is done when you turn on your smartphone for the first time, when during activation you will be asked to connect your smartphone to your Google account and will be offered a choice of “Existing” and “New”. To restore your old contacts, select “Existing”, then enter the Email and password that you used on your old smartphone.

If the phone in your hands is not new and it already has a Google account, then you will first have to go to “Settings” and click on the “Add account” button. On older versions of Android it may be under Accounts & Sync, but as of version 4.4 KitKat it is on the main Settings page. After adding an account, click on it (it will be in the Google menu in the Accounts section) and select what exactly you want to synchronize with this device.

If you do not want your account to be subsequently linked to the phone on which you do this, then you can delete the account link after you copy the contacts to your phone (or even just to your address book). To do this, go to “Settings”, enter the “Google” menu, select an account, click on the “Menu” button (three vertical dots or a physical button on your smartphone) and click on “Delete account”.

Regardless of which of the two methods you used, wait a few minutes and enter the Contacts app - most likely, the contacts will already be downloaded to your phone. What to do with them next is up to you.

How to pull out contacts using a PC

You won’t be able to literally pull out Google contacts on your PC, but you can view them to, say, find the most necessary numbers and write them down.

You can do this at http://mail.google.com, where you will be required to enter your email and password for your Google account. After authorization, you will be taken to the Gmail interface - an email and contact management service.

To switch it to the phone contact search mode, click the button with the image of a handset in the lower left corner of the screen (https://mail.google.com/mail/u/0/#contacts). Now click on the search button (magnifying glass) just above and you will see the first eight phone contacts associated with this account. To view the rest, start dialing the phone number or name of the contact you need and this contact will appear in the list.

Using the ADB protocol

IMPORTANT: Unlike the previous method, this solution allows you to get contacts directly from Android, and not from cloud storage. This method will work even if you do not have and have never had a Google account, but it requires that the smartphone at least turn on and boot into the system.

ADB is a special protocol for accessing Android system using PC and USB cable. For ADB to work correctly, you need to enable the “USB Debugging” function on your smartphone, which is located in “Settings”, in the hidden “For Developers” section. To get to the section, you need to go to the “About phone” section and click on the “Build number” item about ten times.

Since most Android users do not do this and usually are not even aware of this section, this method is only suitable for advanced users who activated the “USB Debugging” option before crashing their device. Therefore, we will not describe in detail the installation and configuration of the protocol for the phone and PC (for this you should contact the forums dedicated to your device, since the differences can be striking), but we will simply briefly tell you what you will need in order to remove the contacts.

  1. PC with Windows 7 installed (normal operation is not guaranteed on 8, 8.1 and Windows 10).
  2. A phone with the “USB Debugging” function enabled in the settings, connected to this PC with a MicroUSB cable. Connection mode - Mass Storage.
  3. ADB drivers installed on your PC for your smartphone model.
  4. An archive with an ADB terminal unpacked along the path “X://ADB” on a PC, where X is the drive letter, preferably a non-system one.

Now let's proceed directly to extracting contacts.

  1. Click the "Start" button and enter "cmd" in the search field, without quotes. The system will prompt you to run the “cmd.exe” program. Agree by pressing Enter. A terminal window will open.
  2. Now we need to move this terminal to the folder with the ADB terminal. To do this, type “cd X://adb” and press Enter. Naturally, instead of X you will have to substitute the letter of the drive on which you unpacked the archive.
  3. Type the command “adb pull /data/data/com.android.providers.contacts/databases/contact2.db /home/user/phone_backup/” and press Enter. After this, the file “contact2.db” with an SQL contact database will appear in the folder with the ADB terminal. It can be viewed with special SQL editors or, at worst, with Notepad.

There are also several specific solutions for devices with superuser rights, but if you know what “superuser rights” are and even got them on your smartphone, you can easily find similar solutions yourself. And if you lack experience, use the method described above; the chance of error in it is extremely low, unlike the others.

Conclusion

In conclusion, it is worth saying that you should never neglect backups. If you want the next loss of your device (if it happens) to be painless, make sure that a Google account is linked to your Android and background synchronization is turned on. Restoring information from such a phone is painless and takes, as we wrote above, only a few minutes.

androidkak.ru

Effective methods to quickly and easily remove contacts from a broken Android phone

The problem of a broken mobile phone is familiar to many users. The phone accompanies a person almost everywhere, which means the device is subject to various influences and damage. What to do if you broke your smartphone, how to remove contacts from a broken Android phone? Read about it below.

Using cloud technologies

If the sensor or display does not work, then removing contacts directly from the device will be problematic. One of the most effective recovery options is to use the Google Contacts cloud resource. This option is only relevant if you are logged into your Google account, otherwise it will not work. You can copy contacts from a broken device to a PC, laptop or any device with the Android operating system.

Using another phone running Android

How to extract contacts from a broken smartphone? To access data about existing contacts on your device, you need to sign in to your Google account. With the first activation of a mobile gadget, the system itself will ask you to connect your phone to your account, since without this you will not be able to download programs and use useful options. After activating the mobile device, the system will prompt you to select an existing account or create another one.

To copy information, click on the “Existing Account” button, then enter the authorization data - email address and password. This will allow you to synchronize the recorded data.

When using a smartphone that is already logged in, you need to go to the settings menu and find the button to add a new account. In devices with an outdated firmware version, this button may be located in the “Accounts and Synchronization” submenu; starting with firmware 4.4, this button is located in the main settings menu. When the account is added, you need to click on the button - the system will offer a list of components that can be synchronized with the device.

To prevent your account from being linked to the phone with which you are performing the operation, you must remove the link after completing the actions. To delete, go to the settings menu and select the Google section. Then you need to click on your account and go to the menu, this is either a key in the form of three dots or a key directly on the smartphone. Erase your account information. When you complete one of the above methods, wait 2-3 minutes and go to contacts or reboot your gadget.

1. Click the Existing button in the selection window. 2. Enter your account login information. 3. When the operation is completed, delete your account information.

Using PC

How to transfer contacts from your phone to your computer if the first one is broken?

Using a computer, you will not be able to recover all lost data about phone numbers, but you can find the most important numbers and write them down:

  1. Using your browser, go to mail.google.com.
  2. A window will appear asking you to enter your email and password to log into your account. Once authorization is complete, you will be taken to the Google mail interface. This service manages your mail and contacts.
  3. Afterwards you will need to switch your mail to the contact information search mode. To do this, click on the button in the form of a tube, it is located at the bottom left.
  4. After completing these steps, you need to click on the button in the shape of a magnifying glass, it is located above, so you will receive a list of the first eight subscribers, they are automatically linked to the account. To view other contacts, you need to enter the beginning of the number or the name of the subscriber in the field one at a time, this will lead to the number appearing in the field (video published by Vladimir Novikov).

Using the ADB protocol

This method of transferring information allows you to extract data directly from the device, and not from a cloud service. The method makes it possible to obtain information even in the absence of account data. Using the ADB protocol will only give results if the phone turns on and boots up. ADB itself is a protocol used to gain access to system information via a USB cable.

For this function to work, you must enable the USB Debugging option on your mobile phone. If it was not enabled in advance, the method may not work. This function is located in the hidden Developer menu, which can be accessed from the main menu. To do this, go to the About phone menu, after which you need to click on the Build number field about 10 times. We will not consider the process of installing and configuring the ADB protocol here, since this procedure is performed in accordance with a specific device.

If you don’t know how to get lost contacts from a gadget, then we’ll briefly tell you what you’ll need:

  1. A computer or laptop with Windows 7 OS. On versions 8 and higher there is no guarantee that the method will work.
  2. Mobile device. As we said, the USB Debugging option must be activated on the smartphone in advance. The smartphone must be connected to the computer via a cable. If the system asks which connection mode to use, select Mass Storage.
  3. You need to install ADB drivers on your computer. These drivers work with a specific phone model.
  4. The archive with the ADB terminal must be unpacked on the PC. It is important that this archive is located in the X:// directory, where X is the logical drive letter. Windows OS should not be installed on the partition being used (the author of the video is Ivan Zadornov).

Recovering lost data is done like this:

  1. First, go to the Start menu on your PC or laptop, in the window that appears, find the search field and enter the letters cmd into it to launch the command line. The system should offer to run a file with the extension .exe, agree.
  2. A new command prompt window will open. The next step is to transfer the opened terminal to the folder with the installed ADB terminal. In the window, type cd X://adb and Enter. Remember that X is the name of the local disk where the archive is located.
  3. Now you need to enter the command adb pull /data/data/com.android.providers.contacts/databases/contact2.db /home/user/phone_backup/. Press Enter. This will result in a file called contact2.db appearing in the directory with the terminal; the file will contain a contact database in SQL format. This file opens with a SQL editor. If you don’t have the utility on your PC, you can use standard Notepad.

Conclusion

To summarize this material, it should be noted that every user should back up data from time to time; this point should not be neglected. This will allow you to quickly restore data if your mobile device is lost or damaged. Link your phone to your Google account and enable background synchronization.

Video “Another way to recover data”

The video below demonstrates a method for recovering information using additional software (the video was filmed and published by the Noy Li channel).

androidster.ru

How to look up numbers on a broken Android phone and remove contacts from a smartphone with a broken screen

More than 80% of buyers prefer smartphones with the Android operating system already installed. A lot of exciting applications in the Play Market, the ability to download free software updates, a user-friendly interface, flexible settings, GPS navigator, support for multiple accounts and much more.

But modern mobile device models are not very durable. Therefore, the problem often arises of how to obtain data and restore contacts and sms that are located in the internal memory of an already broken Android phone. In this article, we will help you recover lost information from your smartphone, in particular, retrieve contacts from a broken Android phone.

I’ll immediately suggest an interesting way - you can connect an HDMI cable to your TV and monitor. And then, by connecting the mouse via Bluetooth or USB, save the data to a memory card.

Proven Ways to Retrieve Contacts from a Broken Phone with a Broken Screen

The absence of direct interaction with water during a fall makes it very easy to recover data from the SIM and external memory of the phone. To do this, just take out an SD or operator card and place it in another work phone.

Below we will look at other ways to gain access to a phone with a broken display:

  • via USB cable;
  • Email;
  • special programs;
  • cloud data storage;
  • ADB protocol.

Let's consider what difficulties users usually encounter, how to help yourself in such a situation, and how to look up numbers on a broken phone.

How to get Android data from the cloud?

The convenience of working with the Google service is that when registering a mobile device, an account is created in Gmail.com. It will also continue to synchronize information from your Google account and smartphone after accepting the user agreement.

To get contacts from the cloud from your computer if your Android is broken, use your mailbox. In the upper left corner, click the “Gmail” and “Contacts” icon. In the upper right corner we find an image in the form of tiles with the caption “Google Applications”, go to “Drive”, select the file “Contacts.vcf”. You can select “Backups”.

The easiest way to do this is to go to www.google.com/contacts and copy contacts from a broken Android to a new Android smartphone. On your work device, enter your account information and turn on synchronization.

Method via USB cable and PC: how to enable USB debugging?

If something goes wrong with your phone, don’t be upset. To gain absolute access to the device and be able to remotely update the smartphone software, create backups and restore lost data, and move files from Android to PC, you should use ADB.

But first you need to enable USB debugging. There are several versions of operating systems; accordingly, we will consider options for enabling debugging for each version.

For Android software 2 and 3. Go to the menu. Select “Settings”. The next thing we need is to go to “Applications”. Open them and find a section called “Development”. Here we see the USB Debugging feature. We agree with the “Yes” button.

Version 4 of the Android operating system. Of course, we go to the device menu. Select settings. We are looking for a category called “System”. Select information “About phone”. Please pay attention to “Version Information”. In the “Build number” parameters, click until a window appears with the inscription “You have become a developer.” We return to the “System” again. We are looking for a new point. This will be the already connected “For Developers” section, where the necessary “USB Debugging” will appear. Let's choose.

Version 5. From the settings you need to go to the “About phone” information. We are looking for parameters. Select "Build number". A few clicks and “You have become a developer”! Again we go to the initial settings. We turn to the “Advanced” category. We are looking for the corresponding menu item: “For developers”. We continue by going to the “USB Debugging” category. All is ready!

How to use ADB for recovery and copying

Before you begin the recovery work, you need to download ADB from the official website qtadb.wordpress.com, download version QtADB 0.8.1 (tested on Windows 7) or the “Android Debug Bridge” driver to your computer.

This program is for extracting data from broken android. Let's look at step-by-step instructions that will help you extract files using the capabilities of a personal computer from a broken Android smartphone:

  • download Adb Run on PC;
  • unpack;
  • We are looking for the required file called “adb.exe”;
  • run as administrator;
  • A blue window pops up;
  • Press the “y” and “Enter” keys several times;
  • load the mobile device;
  • connect the phone to the computer via USB;
  • open “Task Manager”;
  • select your mobile device;
  • right-click to open the menu;
  • select the item “Update drivers”;
  • go to the “adb” folder;
  • press “Shift”;
  • choose a free place;
  • open the “command line”, start-type “cmd”-press “enter”. Here you need to be especially careful;
  • carefully write “adb pull /data/data/com.android.providers.contacts/databases/contacts2.db”;
  • press “Enter”.

The final file will have a db extension. To open it, use Excel. And having converted it to csv, you can restore the phone book back by importing contacts.

Android programs for receiving and copying information

Not too complicated instructions for the Recovery menu will help you recover data from the memory of a phone with an operating system on the Android platform and find out the information we need. This program is already installed on the smartphone itself. How to go to the menu and make a backup through recovery to quickly extract contacts and SMS from Android with a broken screen:

  • turn off the smartphone;
  • simultaneously press the volume down and the power button; Use the sound button to select “backup and restore”;
  • go to the “backup” section, select it several times using the device’s power button;
  • launch the smartphone connected to the PC;
  • select “My Computer”, find Android and look for the “backup” folder; unpack the archive;
  • select data/data/com.android.providers.contacts/databases/contacts.db;
  • We open it in a convenient way or through the online converter gsmrecovery.ru. Typically an Excel spreadsheet is used for this purpose.

You can also use “dr.fone” to extract contacts from a broken Android phone, but first you need to find and install this program on your computer. This video demonstrates how the program works. After clicking the “Allow” button, you allow access to all personal data, including photos, numbers, videos. The “Start” button starts scanning the phone. All recovered items will appear on the screen. Having noted the information that is important to you, continue by clicking “Recover”. It is better to copy contacts and SMS from Android to a computer in CSV or HTML format.

Other options for removing contacts

  1. Try this other method - restore your phone book. A good option would be to install the Viber application on your PC. Viber displays all contacts in the phone book.
  2. Using the MyPhoneExplorer application (www.fjsoft.at/en/downloads.php). Install the program and copy all the contents to the PC. On a smartphone, the program is installed without using the screen. But only USB debugging should be enabled!
  3. If nothing helps you, you will have to seek help from expensive service centers and change the screen.

Ask questions in the comments, we will try to help.