How to find out the PIN code of your MTS SIM card. Data verification and client verification

What should I do if I entered the PIN code incorrectly on my phone three times? How to unlock an MTS SIM card without a PUK code? There are several options for getting out of this situation, either by directly contacting the office or remotely.

PIN and PUK codes are a unique digital sequence of numbers that is assigned to each SIM card to protect it. Now both codes are printed on a plastic base, to which the MTS SIM card itself is attached, under a special protective layer. Previously, they were sent in a sealed envelope. The purpose of the PIN is quite transparent: it must be entered every time you insert a SIM card into the device or reboot it if this function is installed. But why do we need PUK? And what to do if it is lost? Let's tell you in more detail.

When may you need a PUK code?


The PUK code consists of 8 digits and is only needed if the PIN was entered incorrectly three times and the SIM card was automatically blocked. Without this password, it is impossible to “reanimate” it. You cannot change the PUK.

You have 10 attempts to enter this code. If you have lost the documents issued during connection and do not remember the password, it is not recommended to enter it at random. After 10 attempts have been exhausted, it will no longer be possible to unlock this SIM card: you can only restore the number by receiving a new SIM. But before disconnecting, you can find out your PUK code and return the card to functionality without replacing the media.

Methods for restoring a SIM card

There are two ways to unlock an MTS SIM card if you lose the PUK code. Both involve contacting an operator: this can be done in person in the office or by phone.

At the MTS office


Absolutely all television systems in Russia install PIN and PACK codes on their starter packages. Often, the question of how to find out the PIN code of an MTS SIM card arises among subscribers who inadvertently got rid of all the plastic and paper slots in which the SIM card was actually located. So how do you find out your PIN, and can it be restored or disabled?

What is a PIN code?

A PIN code on MTS is assigned to absolutely all starter packages. Essentially, a PIN is a special identification number that blocks unauthorized use of a SIM card. You can view the provided password in the documents for the SIM. If desired, the subscriber can independently change his PIN.

You can recognize the PIN code as follows:

  1. It can be found on the rectangular plastic to which the SIM card was actually attached. Here, above the erased zone, you can find the following data: PIN1, PIN 2. And also here are the values ​​of PUK1 and PUK2, which can be useful if the user enters the wrong PIN more than 3 times in a row.
  2. Often the PIN code consists of four zeros or ones. When activating a SIM card, it is recommended to change the password to a more complex one and write down the value in a notepad. To avoid losing data, it is better to store your password along with other important documents.

Ways to find out your Pin or Puk codes

You can determine your PIN or PUK code using several methods:

  1. If you came up with a complex password and then forgot what PIN code your MTS SIM card has, entering a PUK password can correct the situation. As mentioned above, it can be found on the plastic base of the starter pack. If this data is not available to you, contact the MTS contact center at 0890 and 8 800 250 0890. Calls are free for network clients. However, you need to be prepared for the fact that an employee may ask for your passport data, and he may also ask for the code word you came up with when registering in the system.
  2. If you could not remember one of the code values ​​of your mobile phone, and the technical support operator was unable to resolve the situation, you will have to contact the telesystem office. For this, any MTS cellular communication salon will suit you. When going to the office, do not forget to take your passport with you for identification. This is a mandatory condition, since all manipulations with the SIM card are performed exclusively with the consent of its immediate owner. If it turns out on the spot that the SIM card is damaged, it will have to be replaced. MTS provides this service completely free of charge, and it only takes a few minutes.

Disable PIN code

If you're tired of constantly entering your password to unlock your phone, you can disable it. However, you must understand that in this case your SIM card will become vulnerable to unauthorized access attempts.

If you are determined to disable your personal PIN code, do the following:

  • Go to the “Settings” category on your device;
  • Next you need to go to the “Security” section; on some devices this item may be called “Blocking”;
  • Here you need to select the “Codes” or “PIN code” column;
  • Once in the last tab, uncheck the “PIN code confirmation” checkbox and confirm the operation.

Recover SIM card PIN code

To unlock the card, the mobile operator MTS has provided PIN and PUK codes. By default, this data is indicated on the envelope in which the SIM card is located. If the envelope from the starter package is in your hands, you can view the passwords at any time.

If you got rid of the documentation or forgot where it is located, you will have to restore access to the SIM card through the mobile operator’s salon. When going to the television system salon, you must have your passport and phone number with you. You can find out the address of the nearest MTS office by calling 0890 or 8 800 250 0890. For network subscribers, calls are free.

When purchasing a SIM card, the customer is provided with information about digital security passwords. In what situations do they change the PIN code of an MTS SIM card, and how to find it out?

How to find out?

Along with the SIM card, when purchasing it, the client receives both PIN and PUK codes indicated under the protective layer. They are necessary to prevent access to use by others. If this security information is connected on the phone, after turning it on, a window for entering the security code is displayed on the screen. However, in some cases, users cannot remember it .

To find out a forgotten PIN code from an MTS SIM card, you can use the following methods:

  • view the information specified in the attached documentation;
  • call the contact center;
  • send an SMS to the number “9999”, writing in it the phone number and a secret word separated by a space;
  • in your personal account, to restore PIN information you will have to answer several questions;
  • contact the communication salon.

A prerequisite is that the subscriber identification module (i.e. SIM card) must be registered to the user who recognizes the PIN code information.

Contact center employees ask for this information. Without providing passport data, they have no right to disclose this kind of information.

When contacting a communication salon, a passport is also required. When purchasing a new starter package on SIM cards, there is a standard unlocking password: 1111. It must be indicated in the envelope attached to the identification module. Also, if the client saved the receipt when purchasing the card, then you can see information about the PIN in it.

Previously, these codes consisted of 4 digits. Now they can include from 4 to 8. It is worth noting that you should not enter it incorrectly 3 times - the SIM card may be blocked.

The standard code consists of four units, and many people know this. Therefore, to prevent unauthorized access, it is recommended to replace the code from the subscriber identification module.

However, some users create a new Pin without writing it down, confident that they will not forget it. And after a while this happens. What to do in such a situation?

If you repeatedly enter this code incorrectly, a notification appears indicating that the identification module is locked and requires entering the PUK code to unlock it. To do this, several attempts are given, and if the user, after using them, does not enter the correct code, the card is blocked forever.

How to remove?

To prevent the module from being blocked, the client can remove the PIN code from the MTS operator SIM card. This is done in one of the following ways:

  • in the phone settings through the “security” menu, and by going to the “SIM lock” tab, disable it;
  • **04*old PIN* new PIN* repeated new PIN*#.
  • When blocking a SIM card from 3 incorrect entries, you can enter a pack code or enter the command ***05*pack code* new PIN#.

Also, to change the PIN code, additional information in the form of a secret word, specified when registering for a SIM, may be required. All operations to change or remove the PIN code are free. If you cannot change it using the commands, it is advisable to contact the contact center.

The problem of incorrectly entering the required characters on a mobile phone SIM card is a very common one. Despite the fact that subscribers, as a rule, are given 3 attempts to enter the required numbers, some accidentally miss the required keys, so the result is a partial blocking, which can only be removed through the so-called “PUK” code. And today it is worth focusing our attention on how you can obtain the necessary data in order to find out its type.

The PUK code is the most important among all passwords for your SIM card, and to determine it you can only:

  1. Check the documents for the SIM card, where this code is exactly indicated;
  2. Submit a written application and passport to the MTS Communications Salon.

If you decide to understand how to find out the MTS PUK code, you are invited to analyze the detailed information that we offer you as a basis for further actions. Remember that the posted data will be very useful to all those who want to unblock their card and continue to use mobile services.

IMPORTANT: It is also worth remembering that the problem of finding a PUK code may be somewhat outdated on our website. The full relevance of the articles corresponds to all reality only at the time of creation and content of the material. We are not responsible for the fact that some subscribers may enter the specified combinations, but the desired goal will not be achieved. To avoid such nuances, the site developers advise viewing the official websites of mobile companies more often, since updated materials will be posted on their page in any case.

Options for checking PUK code search information

Currently, mobile subscribers can use a number of available options that will help them obtain the necessary information on the specific content of the PUK code. Remember that its presence is a “help bridge” for any SIM card on which 3 attempts of incorrect PIN data were entered.

IMPORTANT: We immediately warn you that the PUK code can only be entered 10 times. If you cannot enter the required key combinations during the stated number of attempts, the SIM card will be completely blocked and you will not be able to restore it under any circumstances. For this reason, be extremely careful about what you are going to enter into your mobile phone.

  • The first option for solving the question “How to find out PUK on MTS” is to call the technical support service at “0890” + “0”. Take a friend's mobile phone and dial the indicated numbers. After this, you will need to wait some time for the call to “reach” the specified “address”. The thing is that all lines, as a rule, are busy, so many subscribers cannot quickly reach the required operator. As soon as the specialist picks up the phone, tell him about the problem and wait for a response regarding solutions. He will definitely be there.
  • The second opportunity to find out PUK is to go directly to the operator’s office. Go to the main website of MTS LLC and view an approximate list of the necessary addresses that will be located next to the “underground world” stations. You shouldn’t waste time traveling to offices located in distant parts of the city, so getting acquainted with the list of addresses is advisable and rational.

IMPORTANT: You will need to take your passport or driver's license with you, as specialists are constantly checking the identity of the person reporting the problem. As soon as everything is settled, help will follow immediately: your phone will be unlocked, moreover, you will subsequently be given a new code.

  • You can also find out the PUK on an MTS SIM card through the Internet. How? – You are invited to go to the official resource of MTS LLC and select “Personal Account”. After this, you will need to enter the password and login that were given to you at the time of registration. Then select “Personal settings” in the menu and click on “Sim card”. Next, select “Codes – PUK”. In the new menu you can see the required set of characters, which will be the desired input parameter.
  • And finally, the last possible option for obtaining information on the MTS code of the “PUK” type is to look at the back of the SIM card box. Remember where the necessary package of documents is located, which was issued to you at the time of registration of the mobile communication services agreement. Look through the necessary set of things and pick up the box. There is a faded PIN stripe on the back of it. There will also be a PUK code located there, which will need to be erased with a fingernail. Next, enter the characters into your phone - and it will again delight you with its functionality.

The stated list of parameters for resolving the issue is an excellent help for those who find themselves in such an unpleasant situation. You can always unlock your SIM card if you enter the correct PAK code. We remind you once again that the maximum number of entry attempts is 10.

By the way, you can also find out the MTS contact phone number in Moscow in order to leave feedback on the work done by employees if, say, you decide to eradicate a problem in the company’s office. Just talk to the staff and let them know you are grateful.

Other services

If we have figured out how to unlock the card, it’s time to talk about other functions of MTS LLC.

Do you write a lot to your friends and family? Are you stuck with your cell phone because you need to contact your relatives via SMS? Don't want to pay large sums for using SMS messaging? Connect to special services from the No. 1 mobile operator in Russia!

MTS tariffs for unlimited SMS are an opportunity to save your money to implement other ideas.

Get acquainted with the full range of modern package options on the company’s main website – mts.ru.

Conclusion of the work

We put an end to the problem of finding the necessary PUK code to activate a SIM card after partial blocking. Now all visitors who have become familiar with the above tips will be able to solve their problems in just a few minutes.

The PIN code is issued along with the SIM card and is indicated on the plastic packaging. It initially consists of 4 digits and no more than three attempts to enter it are available. After 3 incorrect attempts, the SIM card is blocked. Now, after blocking a SIM card, you can unlock it only by entering the PAK code, which is also indicated on the plastic packaging from which the SIM card is removed. To simplify use and avoid initial errors when entering a PIN code, the initial PIN value of any new card has been 0000 for many years.

If you have a piece of plastic in which you bought the SIM card, then the PAK code can be found on the back of this red thing.

Many cellular users do not disable PIN code entry on their device for security reasons. You have to enter this password every time you turn on the device again. Enabling or disabling the PIN code requirement is controlled from the menu of the device itself after installing a SIM card in the device and turning it on.

This item can be found in the menu of your phone in the sections “Security”, “Protection”, “Lock screen and protection” and the like, depending on the device model. When you create a PIN code yourself, you can use from 4 to 8 digits in its combination.

After 3 incorrect attempts to enter the PIN code, the SIM card is blocked and you are prompted to enter PUK. There are 10 attempts to enter the PAK correctly. It will not be possible to pick up a PAK. What to do and how to find out the PAK code if you still forgot the PIN, and the package with the PAK codes was thrown away or lost?

You can do this in several ways:

  • Contact the operator's salon or office in person. You must present your passport when restoring the PAK code.
  • Contact the operator's technical support service by phone 0890 (for MTS numbers) or 8 800 250 0890 (for calls from numbers of other operators). If you are in international roaming while traveling abroad, you need to call the number: +7 495 766 0166. You will have to say the code word (if installed) and dictate your passport data.

How to get a new SIM?

If you managed to enter the PAK code incorrectly 10 times, the SIM card will be blocked forever. But there is no need to be upset. You just need to personally contact a consultant at the salon and get a new SIM card - the number, tariff, balance and connected services will be restored. Unfortunately, the data that was stored on the old SIM card will be lost - this could be your address book and SMS and MMS messages saved on the SIM card.

It is important to know that if the PIN code is subject to independent change, then the PAC code does not change and is stored in the operator’s billing data in connection with a specific SIM card.