How to create a personal account in public services. Rules for registration on the portal of state and municipal services

Since 2014, all residents of the Russian Federation have had the opportunity to use many services of government bodies via the Internet. So far, not everyone has appreciated the effectiveness of such a system, and sometimes there are shortcomings that are quickly corrected. However, now you can pay a fine, obtain a number of documents and much more without leaving your home.

The State Services portal is designed primarily for individuals who, after registering on the site, can use a whole list of functions, but this will necessarily require some documents.

Required documents for registration

Directly to register on the site you must provide the following information:

1. Last name and first name;
2. E-mail address;
3. Cell phone number.

Notifications about changes in credentials, application status, etc. will subsequently be sent to your email and mobile phone.

Levels of accounts on State Services

In the State Services system there is a level system of accounts. It includes the following account types:

1. simplified;
2. standard;
3. confirmed.

The account receives the simplified status immediately after registering on the portal. However, its functionality is extremely limited - you cannot fill out an application or register with a government agency. In order to get this opportunity, you need to enter your passport and SNILS details in your personal account. After this, the account receives “standard” status, and with its help you can make an appointment with a doctor, register a trademark, etc.

To receive absolutely any service from the portal, you will need to confirm your identity in person at the service center. This procedure takes literally a few minutes and only requires a passport.

How to register for State Services?

There are two registration options:

1. independently on the corresponding page of the site (located in the upper right part of the page);
2. registration and service centers.

Service centers, as a rule, are regional MFCs, post offices, banks, etc. The nearest one can be found on a special map located on the website. At the center you will not only be registered, but also your identity will be immediately confirmed.

Filling out personal data

After registering on the portal, you will be able to log into your personal account and fill out additional data - this is necessary to obtain a new account status - “standard”, as well as to automatically fill out various electronic applications and applications.

Over the course of his life, every Russian citizen applies many times for various government services. Usually we are talking about contacting the appropriate authority, where you need to come in person and stand in line. The official website allows you to do this while at your computer. There is no need to go anywhere or stand in lines. How to register on the website gosuslugi.ru? Simply fill in the required data and then receive the required document in a convenient way for you.

The range of services for individuals here is quite large:

1. Preparation of documents.
2. Obtaining information about the state of your affairs (for example, information about accrued fines).

Through this site it is possible to contact the Ministry of Health, the Ministry of Internal Affairs, the Federal Customs Service and many other government agencies.

But to have this opportunity, you must first go through the registration procedure on the site.

This is necessary due to the fact that working on the site opens up the opportunity to obtain your personal data and you need to make sure that it is this particular person who is applying for services.

Registration procedure

If you go to the State Services website, there will be a button for registration in the upper right corner. You need to click on it and a form will open that you will need to fill out. First you need to enter your last name and first name. It is necessary to link to your personal data. It could be:

• mobile phone;
• E-mail address.

The site will check the correctness of the initially entered data by sending the user a confirmation code. It will need to be entered in the appropriate field. Once this is done, you will be required to enter a password. It needs to be invented. At the same time, you need to make it so that it is difficult for an outsider to pick it up. One way to do this is to create it not only from lowercase letters, but also use capital letters, symbols or numbers.

If you go through this simplified registration, some of the government services will become available. In order to receive all the features provided, you must continue the registration process.

To continue, you will need to log in to the site again using your existing username and password. When the user logs in Personal Area, you need to go to the section where personal data is edited. As a result, the page will display a form whose fields need to be filled out.

It will look like this:

When the entered data is confirmed, the system will independently check it. It will be based on data from the migration service, as well as the Pension Fund. If the check confirms the correctness of the entered information, a message about this will be sent to your phone or email specified here earlier. As you can see, some data has already been entered previously, but here you will need to fill out all the fields.

To create a Verified Account, you must obtain proof of identity. To do this you can:

1. Come directly to the Service Center.
2. Use a universal card.
3. Receive a confirmation code by mail.
4. Use an existing electronic signature.

After going through the steps described here, you will be able to use the services of this site in full.

Who can access the site

The State Services website can be used not only by an individual, but also by a legal entity or persons who are citizens of another country. To register each type of client, there are different forms that must be filled out.

Before starting the procedure, the user will be shown a text with the working conditions on the specified site. You need to read it carefully and note that he agrees with them.

Conclusion

Registration of documents via the Internet makes it possible to receive them without a lot of time. In this case, the terms of receipt are the same as for direct application. In addition, on this site you can additionally obtain the necessary information about the state of your affairs. By doing this, you can significantly save your time and avoid tedious standing in queues.

Electronic services have significantly expanded the capabilities of Internet users. When solving everyday issues, we can quickly obtain the necessary information through the network, select and pay for purchases, and order goods and services. Access to these services is carried out with minimal identification of the client’s identity. Even if an information leak occurs, this negative event will not cause much harm to the user. Having assessed all the advantages of online services, government agencies also decided to use the capabilities of the Internet to quickly and conveniently provide administrative services to citizens of the Russian Federation. For these purposes, the State Services website has been created. The problem of protecting information related to the online activity of users was solved by introducing a special regime for verifying identity at State Services. How to undergo such enhanced identification is discussed later in the review.

The procedure for confirming identity at State Services

Official instructions about , how to confirm your identity on State Services is contained on the website itself, in the “Frequently Questions” section. According to this guide, the user will be able to get full access to all services of the resource only if he:

• register on the State Services website;
• will issue all three levels of access for its;
• will confirm his identity using one of the methods offered on the State Services.

Until all stages of identification are completed, the user will have the right to use only some services, but this access is very limited and the number of services is minimal. The more personal information the client needs to use when providing him with administrative services, the higher the level of personal identification the user should receive.

Therefore, if you intend to maximize interaction with federal and municipal authorities through the e-government website, then be prepared for the fact that you will have to go through the full procedure of identity verification through specialized State Services points. By the way, this is not difficult to do. The only difficulty that the user must be prepared for is a long time frame. The entire procedure may take several weeks. It is not possible to confirm your identity in one day.

What personal data will be required for confirmation?

Before starting the identity verification procedure, the user must register on the site and gain access to forms for entering personal information. For initial registration, you will only need to provide your email address or mobile phone number. After entering this data, you will see on the State Services, and in this account you will be able to add information about those of your personal documents that will be needed to receive a number of administrative services:

In order to receive information about traffic violations, existing ones and be able to pay these obligations online, using only the functionality of this service, you need to enter the following personal data:

• user's date and place of birth;
• registration and residence address;
• SNILS;
• your passport details.

After providing all the necessary information, your account will acquire standard status, and you will have access to many more services than when working with a simplified account.

Important! After entering information about yourself to activate a standard account, the information entered by the user is sent by State Services for verification to the Pension Fund of the Russian Federation. If the Pension Fund of the Russian Federation confirms that the correct information has been entered, the user will be able to proceed to the identity verification procedure. It takes up to 3 working days to check the PF.

Identity confirmation at State Services

The highest level of protection of user personal information is necessary when a visitor, through State Services, performs actions related to the acquisition of personal rights or the performance of personal duties. Such actions include issuing permits, calculations and payments, obtaining a foreign passport and much more. In order to completely eliminate the issue of standing in queues and in the future receive most administrative services with a few clicks of a computer mouse, you need to completely go through the identity verification procedure at State Services once.

You can proceed to the identity verification procedure immediately after receiving a standard account. The user can personally find out how to confirm their identity at State Services by going to the third identification step on the website:

By clicking on the icon with available confirmation methods, the user will read detailed instructions on confirmation for the selected option. Thus, by selecting a service center, a site visitor will be able to obtain information about the nearest nearby regional centers that provide identity verification for State Services:

This method offers identity confirmation at State Services through the MFC. To confirm your identity, you only need SNILS and a passport. After checking the applicant’s data (the passport data specified on the website is checked with the original document), the center operator will issue him an activation code (USIA - a unified identification and authentication system).

The user independently, using the received code, confirms his identity in his account on the State Services website. No additional confirmation is required.

The procedure for confirming identity at State Services at the post office is similar. At each post office there is a representative of the Unified Identification and Logistics system who is authorized to check the applicants’ data, identify their identity and issue an activation code. The difference between this procedure and identity confirmation through the MFC is that the user must first select this method on the website and indicate in a special form that he wants to receive the code by registered mail and at which branch of the Russian Post it is convenient for the applicant to receive this code.

Conclusion

According to the official instructions on the State Services, the user goes through the identification verification procedure on the e-government website only once. However, if you lose your passport, the confirmation will need to be repeated, since the information in the new document will not match those entered into the electronic system, and this circumstance can lead to documentary confusion, which will ultimately cause you to lose time and money.

Portal Public services(gosuslugi.ru) is a website for helping citizens obtain various types of government services. The list of ministries that provide their services electronically is quite wide: the Federal Migration Service, the Ministry of Health, the Ministry of Economic Development, the Ministry of Agriculture, the Ministry of Science and Education, the Ministry of Internal Affairs, the Federal Customs Service and many others.

At State Services you can apply to receive or exchange a civil license and to register a car, find out about your debt to the tax service, obtain statistical information from the state register and put your child on the waiting list for kindergarten.

By submitting an application to a government agency through the State Services portal, you will not have to stand in a long line at a government agency - this is the main advantage of using the site.

Information about the documents required to provide is listed on the website, and all information about the progress of the application will be sent to your email address in real time.

In order to get full access to all the capabilities of State Services, you only need to go through the registration procedure, which is carried out in several stages.

Preparing to register on the site

To register in the system you will need to provide some information about yourself:

• passport details;
• individual personal account insurance number (SNILS);
• email address to which notifications will be sent;
• mobile phone number – you can use it to receive notifications and restore access to the site if you lose your password.

All necessary documents - a civil passport, an insurance pension certificate (a small green laminated document issued by the Russian Pension Fund) - should be prepared in advance and have at hand, and the email address and phone number should be written down on a piece of paper.

Registration has a complex structure: you first need to submit personal data on the website, and then receive an activation code. Once received, it will need to be entered into State Services.

Registration for public services (gosuslugi.ru)

After all the documents are located within accessible proximity, you need to go to the main page of the State Services website and click on the inscription “ Registration" on the top right side. Immediately after this, registration will begin, which will take place in several stages.

Both Russian and foreign citizens have the opportunity to gain access to government services. It is worth noting that registration of individuals and legal entities is carried out separately, so at the first stage you need to select the “ Citizens of the Russian Federation", which is located on the left side.

After this, you need to confirm the action by pressing the “ Further", which is located at the very bottom of the page (far right in the row of three blue buttons).

1. Let's get acquainted with the operating conditions of the portal

   On the next page you will read the terms of use of the site and express your agreement with them. In particular, by confirming your consent, you authorize the State Services portal to store and process your personal data, including with the participation of third parties.

   All provisions are justified by law. If you agree, you need to check the box next to the words “ Confirm" and press " Further».

2. Choosing a method of identity verification

   At this stage, you need to choose a method for receiving an activation code - a combination of numbers and letters, which will need to be entered on the website to start using the services in your personal account. The code can be obtained in 4 different ways:

   • by mail;
   • in the Rostelecom branch;
   • at the MFC branch;
   • using an electronic signature (electronic signature);
   • using the UEC (universal electronic card).

   The fastest way to activate your account is using the electronic signature and UEC - activation will occur immediately after completing online registration.

   The most popular way to obtain a code is at the office of the nearest Rostelecom or MFC branch to you.

   You can go there immediately after completing registration. To confirm your identity, you need to bring your civil passport and pension insurance certificate.

   You will have to wait the longest if you choose to deliver the code by Russian Post - the letter will arrive within 2 weeks. However, if you trust the mail, you won’t have to go anywhere: the postman will bring the code to your home.

   Select the appropriate code delivery method and click the “ Further».

3. Filling in registration information

   Now you need to provide personal information. In the appropriate boxes you need to sequentially enter your last name, first name, patronymic - as in your passport, date of birth, gender, SNILS, email address and phone number.

   
   If you select the method of receiving an activation code by Russian Post, the delivery address will be added to the data. Click " Further».

4. Coming up with a password

   Then you need to come up with a password that you will use to log into the site. A strong password consists of uppercase and lowercase letters and contains numbers.

   It must be entered twice, the second time for confirmation. Then you need to select a secret question and answer to it, so you can restore access to Government Services if you forget or lose your password. " Further».

5. Checking contact details

   After this, the system will ask you to enter the confirmation codes that were sent to you by email and phone. Carefully checking the numbers, enter them in the appropriate boxes. " Further».

6. Completing registration

   On the one hand, the portal of electronic government services of the Russian Federation gosuslugi.ru is very convenient, because it contains a large amount of important information for the population, and most importantly, it will allow you to arrange various government services via the Internet. But many of our fellow citizens, for one reason or another, still do not use the portal’s capabilities. With our instructions, you can quickly understand and appreciate all the benefits of receiving government services electronically. To get started, read the instructions for registering on the site.

   The process of registering for public services as an individual is quite clear and falls into a few simple steps, which will be described in detail in this article. Each step is accompanied by a visual screenshot - a snapshot of the monitor screen. To enlarge a picture, move your mouse cursor over it and click once. We wish you successful registration!

   Account types and registration methods
   

   As we mentioned earlier, the registration process for government services is carried out in several steps, each of which gives you a certain level of portal account:

   1. Simplified account registration. This step is often called “Simplified registration”.
   2. Upgrade your account to standard. At this step, you will need to enter your personal information in special forms and wait for your personal data to be verified and confirmed.
   3. Verify your identity and create a Verified Account. In this instruction we will not discuss how to confirm an account on the government services portal - this process is described in detail in a separate instruction

   You can become a user of the public services portal in two ways:

   1. Register online using a special registration form on the website gosuslugi.ru
   2. Contact any service center convenient for you

   If you choose the second option, a verified account will be created for you immediately and you will not need to additionally request and receive an identity verification code. It is convenient when you have the opportunity to go to one of the service centers closest to your locality. The addresses and operating hours of such centers can be found on a special map.

   Step 1: Register a simplified account
   

   To get to the registration form, go to the government services portal and click the “Registration” button.

   The system will automatically redirect you to a special registration page in the Unified Identification and Authentication System (abbreviated as ESIA) https://esia.gosuslugi.ru/registration/.

   The ESIA account is used not only to access e-government services on the government services portal, but also to register and gain access to many regional Internet resources that provide regional residents with the opportunity to arrange various municipal and city services via the Internet in electronic form.

   At the first stage, you will only need to provide your contact information:

   • Last name
   • Full name
   • Mobile phone number or email address

   This information is enough for simplified registration for government services.

   To make it more clear exactly how simplified registration is confirmed, we will look at a case where a mobile phone was indicated on the form. As soon as you click on the Register button, an automatic SMS message with a special code of numbers will be sent to your number, which will be valid for 5 minutes (300 seconds). If for some reason you did not manage to receive and enter the code during this time, simply send a second request to receive the code.

   After successfully confirming your registration, all you have to do is come up with a strong enough password for your newly created government services portal account. Use the system prompts - try to create a combination of numbers and letters of different case (uppercase and sidecase). The system will tell you how safe and reliable the password you created is. Re-enter the password in the "Repeat" field and click the "Done" button.

   The next step will allow you to upgrade your account and gain more complete access to the portal's capabilities. To do this, you only need to fill out and confirm your personal information. Let's take a closer look at how and where to do this.

   Step 2. Personal information
   

   Immediately after completing the first stage of registration, the system will direct you to fill out basic information, where you will need to indicate your passport data and insurance number of an individual personal account (SNILS).

   The specified data is automatically sent for verification using the database of the Pension Fund and the Federal Migration Service of the Russian Federation. As a rule, the verification process will last only a few minutes, but sometimes the verification can take up to 5 days. The check takes place in the background - you can continue to use the portal or close the page, this will not affect the status of the check in any way.

   After the data has been verified, you will receive a notification of the result by email or SMS, depending on your notification settings in your personal account. The result of the verification will also be displayed on the My details page in your personal account.

   Step 3: Identity Verification
   

   Some portal services are provided only subject to prior identification confirmation - completion of the registration confirmation process on the portal. This is a fairly reasonable requirement to prevent the actions of intruders and scammers. We advise you not to neglect the security of your account and confirm your identity in one of the ways convenient for you:

   1. Personal contact to Service Centers in your city
   2. Confirmation via a special code sent by letter via Russian Post
   3. Online account confirmation using a qualified electronic signature (CES) or a universal electronic card (UEC)

   For more information about the features of each confirmation method, read the instructions “How to confirm an account for public services?”

   What does confirmed registration for government services provide?
   

   A confirmed account allows an individual registered on the official website of government services to receive most government services electronically 24 hours a day, without the need to additionally visit various departments and government agencies. The list of services available on the portal is large; you can familiarize yourself with the most popular ones in our instructions:

   • Registration and replacement of a foreign passport
   • Online payment of fines
   • Payment of tax debts
   • Sign up for the electronic queue for kindergarten
   • Check the queue number for kindergarten
   • Submit an application to the registry office for marriage registration

   You can do all this right from home online without queues or paperwork.

   To summarize, we invite you to also watch this short video clip. Ask questions in the comments

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