How to set up a universal Beeline remote control for a set-top box. How to set up beeline internet and television via an ASUS router

It will be possible to watch TV channels of any quality and manage them, create your own TV package or use one ready from the operator with the installation of Beeline home television.

Clients will have access to:

5 thematic packages;
More than 250 TV channels;
HD versions;
TV program guide;
TV broadcast management;
Functions for pausing and skipping advertisements;
Record 4 programs simultaneously;
View them at the appropriate time;
Storing information on the HDD of a TV set-top box.

Full construction

It's easy and simple to enjoy realistic pictures and surround sound. Connecting Beeline digital television will take a minimum amount of time if you follow a simple algorithm:

The equipment will be set up free of charge if you simultaneously connect the Internet and television to your home. There will be no extra wires; the signal to Internet and television receiving devices passes through one cable. Watching TV is only possible if you have a set-top box.

Purchase options:

Free rental (simultaneous connection of Home Internet and Digital Television);
Purchase (the cost of the set-top box is 6995 rubles - information beeline39.nethouse.ru/tv);
Full rental.

The HD standard is supported by all set-top boxes. The Xbox 360 game console can also act in this capacity. TVs are suitable for any brand with HDMI or RCA connectors (tulips).

On one's own

You can purchase a set of TV equipment and install it yourself without calling a specialist.

Correct connection and activation of TV set devices is a guarantee of a successful start to Beeline TV. The steps are simple: go to your “Personal Account”, “Television” tab, “Connect the service” link and follow the system instructions.

We exploit

One set-top box allows viewing on only one TV. Each subsequent TV will need to install its own set-top box and connect to the Multiroom service, which will save your budget. Any tariff is connected to the main set-top box and automatically applies to all others. On another TV, you can watch the same channels and switch them yourself.

On the computer

The only possible access is through a set-top box. Home Internet subscribers can watch a number of TV channels for free on their computer using the VLC player program or its equivalent (terrestrial channels, educational channels and a number of channels with interesting content). To broadcast TV on your computer, you need to download and install VLC or IP-TV Player.

Why a USB port

For diagnostic purposes only. Special equipment is connected through its connector. The port is not suitable for playing files, but you can charge your mobile phone.

Will always remain

Here is a list of channels to which access will remain during financial blocking:

First channel
Channel 5
TV Center
Carousel
Russia channel family (1/2/24/K)
Shopping Live
Style and fashion

Beeline regional offices provide subscribers with a large number of tariff plans. Each region has its own list of tariffs for digital TV. The client has the opportunity to choose the number of channels, their topics or quality. All plans initially include 26 over-the-air channels. Paying for additional TV packages increases their number to 250 (terrestrial, digital and HD).

The popular tariff plan “Thematic” (monthly subscription fee 290 rubles) can include from 1 to 5 television packages:

Movie— 29 channels, various collections of foreign, Russian and Soviet cinema in HD and standard quality. The most anticipated film premieres and television series fascinate all viewers! A unique opportunity to enjoy any genre of cinema - from action films and thrillers to melodrama and comedy. The cost is 174 rubles per month (the same for all thematic packages).
Sport— 19 channels, world championships, news blocks, master classes of champions live and recorded. Broadcasts of international tournaments in football, tennis and other sports in standard and HD format.
Mix— 78 channels, the package is designed for a family. You can immediately watch news, cartoons, programs about fashion, music, sports, TV series and films. Each family member can decide on the choice of channel to their liking.
Children's— 11 channels, determines the age category of children/teenagers. Large selection of entertaining, educational and educational television programs. Convenient for parents who are not indifferent to their children's TV addictions.
Informative- 38 channels, historical facts, scientific discoveries, travel, animal and marine world, secrets of space, cultures of different countries and continents - everything that will allow you to broaden your horizons.

Using Beeline remote controls can be extremely convenient, but even the most reliable devices can sometimes fail. Therefore, in order not to lose the opportunity to enjoy their favorite TV shows and watch interesting series and programs, viewers should know how to properly configure the Beeline remote control.

To understand the mentioned procedure, it is enough to take a close look at the type of equipment purchased and the model of the control unit, understand the features of the operation and setup of the equipment, and make several trial attempts to configure the set-top box. As a result, even if the first approaches are unsuccessful, the user will be able to achieve a positive outcome and regain control of the TV. And when the next equipment malfunction occurs, if it happens unexpectedly, it will be much easier to cope with the difficulties.

When starting to configure the control unit, you should pay close attention to several features:

model of the remote control and the ability to interact with various consoles, for example, Motorola;
console model (for similar reasons);
code, if required (located in the instructions on about page 20);
the ability to automatically search for the correct code.

Additionally, you will need to decide whether to reset the equipment parameters to the factory level. Such actions may be necessary when problems arise and serious mistakes are made. But it is much safer to immediately show vigilance and prudence, not allowing yourself inaccurate movements and thoughtless button presses.

How to reset the Beeline remote control?

The first step is to find out how the settings of the Beeline remote control are reset to the factory level. This process contains the following steps:

First of all, you need to press the STB key;
In this case, you will have to press the Setup button and wait for the indicator to blink twice;
press numbers 9, 7 and 7 in turn;
wait until the STB button blinks four times.

The last signal means the desired goal has been achieved and the parameters have been reset to factory settings. If there is no specified response from the equipment, you should repeat the described procedure or contact the consultants of the cellular company by calling the contact service number.

Setting up the Beeline TV Motorola remote control

To manually configure the remote control for the TV, you need to clarify in advance the code that is used for the existing model and type of equipment. The instructions in Russian, attached to each set of equipment, will allow you to choose the right option or offer the viewer to choose one of several options that are suitable for the purchased set-top box. Knowing the code, it remains:

turn on all devices;
press the Set and Aux or Set and TV buttons until the corresponding indicator lights up;
enter the selected digital code;
Press the active, illuminated button.

After completing the process, it is worth checking to make sure that the PU and the TV interact correctly. If there are problems, you will have to repeat all of the above steps using a different combination.

Setting up the Cisco Beeline TV remote control

A simpler approach to setting up the Beeline TV remote control deserves special attention, in which the viewer does not have to look for a special password. When using it you will need:

turn on the set-top box and TV;
press Set and hold it down for at least 3 seconds until the indicator lights up;
press the “up” key and then successively switch to the right or left;
do not stop the procedure until the equipment is turned off.

Automatic shutdown of equipment (Cisco or another model) signals the successful completion of the procedure. The user will only have to complete the check and start using the PU for its intended purpose.

Setting up a Beeline universal remote control

The easiest and most convenient way is to set up a universal control unit on a TV. In this case, users will have to press STB, after which all that remains is to simultaneously hold down the Setup key and, depending on the brand of the set-top box, A (Tatung), B (Motorola), C (Cisco). A double flicker will signal the completion of the procedure, but to ensure that the actions taken are correct, you should not neglect the check. The easiest way to do this is by pressing the sound switch button. If the volume changes, everything is done correctly.

We examined the possibility of connecting home digital television using the example of the Moscow provider OnLime. OnLime provides its services for broadcasting digital television, supplying the signal to the subscriber directly through a public home antenna - this is its main feature. In this case, the home antenna plug is connected not to the TV, but to the subscriber receiver - STB (Set-top-box). STB is a digital receiver that receives a digital signal, decrypts it and converts it into analog for further transmission directly to the television receiver.

Today we will consider another option for the appearance of digital television in an apartment, using not a public home antenna, but the networks of an Internet provider. However, a digital receiver will also be needed here. Only this time it will connect directly to the Internet. The main difference between IPTV (IP Television) lies precisely in the “IP” (Internet Protocol) prefix, which means that an Internet cable must be present in the apartment.

It is not surprising that IPTV providers are usually the Internet providers themselves, because they have the opportunity, using their networks, to provide subscribers with access to digital television in addition to Internet access. One of the largest Internet providers and at the same time a supplier of television content in our country is the VimpelCom company (Beeline trademark). Using Beeline TV as an example, today we will look at all the pros and cons of using IPTV at home.

To connect to Beeline TV Home Digital Television, you need to purchase or rent a set of equipment, the basis of which is the same digital receiver, or, simply put, a set-top box. The kit comes in two types: with or without a built-in hard drive. This determines whether the subscriber will be able to use services such as recording and subsequent viewing of recorded programs, as well as the ability to pause the program being watched. All these functions will be available only if you have a built-in hard drive in the set-top box. However, upon initial connection, the subscriber is given a set-top box with only a hard drive. Kits without a hard drive are used to connect additional TVs in the house. Of course, a kit with a built-in hard drive costs more.

The equipment will be delivered to your home free of charge by the company’s specialists and connected themselves, however, the subscriber must already have a universal payment card purchased in advance. It will not be possible to pay for the first month of use in advance, because it is the installers who give the new user his personal account number when connecting.

To be honest, this is not a very convenient scheme. With this scheme, even if you have the opportunity to pay, for example, via the Internet with a credit card, this cannot be done. It will not be possible to pay the bill either in advance or later - payment must be made exactly at the moment the installers appear in your apartment. For example, OnLime has thought out this process much better, and installers, when they come to the apartment, connect the equipment only in “test” mode. After this, the new user has several days to slowly pay the bill in any way convenient for him. Of course, such a problem (if it can be called a problem at all) will not affect regular users of the Beeline Home Internet service, who already have a personal account and money on it. Everything is simple: just check the box next to the new service in your Personal Account and select a channel package. However, in this material I would like to abstract from the knowledge that regular Internet users already possess and consider Beeline Home Television as a separate service.

So, as already mentioned, a set of equipment called “Beeline TV” is available for purchase from the provider in two variations: with and without a built-in hard drive. Let's consider a kit with a more functional set-top box inside, which is equipped with a built-in 320 GB hard drive.

Contents of delivery

Decoder with recording function and hard disk (TV set-top box)
Multi-function remote control
RCA to RCA cable
HDMI-HDMI cable
Ethernet Switch
2 Ethernet cables
Subscriber directory
Device operating instructions

Having opened the Beeline TV box, the buyer will find everything necessary for connection; there will be no need to purchase anything additional. By the way, the packaging itself has not only a utilitarian, but also an informative function: the box with high-quality printing is “decorated” with brief user instructions in pictures. In addition to the receiver itself, the box also contains a switch (splitter), two Ethernet connecting cables and two cables for connecting to the TV - HDMI and RCA (tulips). The equipment is maximal, there is nothing more to add to the kit.

Appearance and connection

The console itself is small - its physical dimensions are only 290x200x55 mm. Such compact dimensions allow it to be placed anywhere and in any combination with other equipment - there is no need to allocate a separate shelf for it. You just need to remember the need to ensure sufficient outflow of warm air, because the set-top box gets slightly warm during operation. The heating, however, is not strong, so there is no need to take special cooling measures.

The decoder is manufactured by the world-famous leader in the production of network solutions - Cisco. By the way, we recently talked about how the company set up the production of these set-top boxes in our country. At the same time, Marketing Director of VimpelCom Moscow region Anatoly Smorgonsky said that Beeline TV is one of the largest customers of this equipment in Russia.

The Cisco ISB-7031 is a horizontal all-in-one, covered in a black metal casing with multiple ventilation holes. The front panel contains only the most necessary navigation elements. All keys are mechanical and they duplicate the main functions of the remote control in case the latter is absent. Here, in addition to the “Power” and “Menu” buttons, you will find only a four-way “joystick” with an OK key inscribed inside, confirming the entry of information. But the “Back” function was completely forgotten here, so navigation can only be done in one direction without room for error. Otherwise, you will have to start your journey through the menu items again. This is completely inconvenient, so it is recommended to control all functions of the set-top box only from the remote control.

In addition to the keys, on the front panel you can find several more indicators that notify you about the operating modes of the system, as well as a USB input. However, it serves exclusively official purposes, which is clearly stated even in the instructions. So you won’t be able to connect any external media to it. Neither the hard drive formatted in NTFS, nor the flash drive in FAT32 were read. Yes, in fact, there is no corresponding menu section where you can select your files either. The internal hard drive of the set-top box itself, modified by Cisco ISB-7031, has a capacity of 320 GB and is manufactured by Western Digital.

The rear panel of the Cisco ISB-7031 contains the following connectors:

Ethernet - network port
USB connector is used for service purposes
HDMI - connecting the receiver to the TV using an HDMI cable
YPbPr out - component connector for video transmission
S-Video - video output
eSATA - port for connecting external drives
RCA (tulip) - outputs for video and audio signals
Optical Audio - S/PDIF audio output
Power - power supply input connector

Unlike the decoder of the same OnLime, which receives the signal through a public antenna, this set-top box connects directly to the Internet, because it works with IPTV. Consequently, if a user wants to use not only a TV, but also a computer, then he will have to build a small cable system. To do this, using two complete patch cords and a switch, the signal is branched in two directions and supplied to both the computer and the receiver. After all, no one will lay a second Ethernet cable in the apartment specifically for TV. As a result, the process of installing a Beeline TV set-top box turns out to be a little more complicated, but still quite feasible by the user himself. But the user receives two services at once over one cable. The only thing that can upset you during the installation process is the need to occupy two electrical outlets instead of one, because the switch also has its own separate external power supply. The set-top box is connected to the TV itself using the supplied connecting cables. If your TV has an HDMI input, you should connect the receiver using an HDMI-to-HDMI cable to ensure the best picture quality. If not, then all that remains is to connect using RCA-RCA “tulips”, again included in the kit. Turning on is done by pressing the Power button on the front panel, and a reboot can be done by using a switch embedded in the power supply cord, turning the device off and on again. Everything is quite clear and quite logical - you can figure it out without instructions.

All main work with TV channels is summarized in the items in the “TV Channels” section of the main Menu. Here you can not only find the program schedule, but also in a few clicks select channels of interest by topic, search for content by letter, block individual TV channels or add them to Favorites.

Here in the main menu there is also “Video Rental” - a section where you can independently select a film or program and order them for viewing for a fee, which will be debited from your account. Sampling and searching can be done by a variety of characteristics, from “hit” or “new” to a specific movie title, or even by standard or high definition broadcast format. There was even a separate list of programs with 3D images, but it is still practically empty. The price of renting one film or program for a day varies from 50 to 100 rubles.

A separate menu item includes the option to subscribe to TV series. In this section, for a fixed monthly fee, you can subscribe to series, programs and popular TV shows of three entertainment channels: STS, DTV and Home.

The section called “Interactive” is interesting. It is of greatest interest to those who cannot tear themselves away from communicating on their favorite social networks even while watching TV. For such lovers of social entertainment, there are built-in clients for the most popular social networks Facebook, Twitter, VKontakte and Odnoklassniki. They allow you to view friends' posts directly while watching a movie or program in a separate window that opens. Right here you can “like” something, where would you be without it?

In addition, the section also contains obviously useful applications, such as Yandex widgets, for example. Weather forecasts, traffic jams or exchange rates can now be viewed on the TV screen without having to look at the computer. In order to kill time, there is even an elementary game - Sea Battle.

View

When you turn on or change a channel for the first time, the name of the TV channel and its number are displayed on the TV screen for a few seconds. By default, the channels themselves are numbered in a special sequence, where each hundred has its own theme. There will also be a 500th and even an 800th channel, but the numbering order can be changed at your discretion. To do this, use the menu for changing the list of channels and sorting them. You can even create your own list of channels available for viewing.

While watching, you can press the INFO button and see a brief description of the program being broadcast, the start time of the broadcast and the time remaining until the end of the show. In this menu you can also change the broadcast language or subtitles. Here you can select all related programs of a cycle or all episodes of one show in a separate list, which is convenient. Then you can program them all to record in one motion, after which the set-top box will begin to turn on and conscientiously record each required episode day after day.

The second most important button on the remote control after the Menu is GUIDE. Clicking it opens the TV guide window - a TV program for the week ahead, containing detailed information about all programs on all channels with the time of their broadcast and the ability to preview current ones. Clicking on any cell in this huge table will again open INFO and allow you to view information or immediately put a program that has not yet aired for a future recording.

An interesting feature called Video Wall. This is a navigation function that allows you to monitor what is on air on 4 channels simultaneously. That is, in addition to the main window, three more auxiliary windows open, and the interface helps you select channels by genre. This makes it possible to quickly find programs and movies of interest with previews in these three additional windows.

While watching any program or movie, you can use the Pause function and calmly step away from the TV for a while. In this case, the set-top box will continue to record the entire broadcast to the internal disk.

Upon returning, the user will be able to unpause and continue watching as if nothing had happened, with the ability to fast forward and rewind. The function is very convenient and will allow, for example, not to miss a single important moment during the broadcast of a football match. The maximum duration of the pause can be one and a half hours.

Recording and playback

Using the built-in video player, you can record up to four TV channels simultaneously and at the same time watch something else, for example an old recording. To start recording, simply press the RECORD button while watching. “Recording” will briefly appear at the top of the screen, and the red LED on the front of the set-top box itself will light up. Recording will stop automatically when the current program ends, or it can be stopped at any time by pressing the STOP button.

To program the recording of multiple programs at different times and on different channels, you can use the manual recording function with the ability to select the channel, time, date and storage duration. If you run out of hard disk space during the current recording, recording will still continue by deleting the oldest recordings. For records that are especially dear to your heart, you can set the storage mode “until I delete it myself.”

To find a recorded fragment, you need to enter a special menu with a list of previously recorded programs through the general menu or by pressing a separate RECORDED TV key. A list of recorded files will open, with those currently being recorded marked with an icon. Viewing recordings can be controlled by standard actions: Forward, Stop, Pause, Rewind.

Settings

The system settings menu is not too extensive; the path there is from the main menu. Here you can select the style of displaying the TV program in the form of a grid or list, change the audio language, select a picture display format suitable for the TV and configure the audio output to stereo or surround sound. From the same menu you can configure various locks or reboot the system using software.

Connection of packages and tariffs

When you first connect to a TV viewing service, you must choose one of two main packages: Basic or Maximum. The number of channels appearing in Beeline TV broadcasts is constantly growing - literally in November last year, Beeline announced the launch of another 20 new TV channels for Home Digital Television. And although the website still shows figures of 104 and 172 channels, in reality the basic package has already grown to 134 channels, and the number of channels in the Maximum package is now 199. The bulk of them are broadcast in standard definition (SD services), and 22 are transmitted in high definition (HD services). HD channels can be connected as a separate package for an additional fee, as well as several other packages, which are collected by topic: Children's, Cinema, Music, NTV Plus, Sports and so on. There is even a special package for adults with erotic content channels - Night. The choice of packages is wide and will satisfy any sophisticated TV fan, but the prices for individual packages are not cheap: from 95 to 650 rubles, with an average price of 300-400 rubles per package. This pricing policy clearly indicates that it is cheaper and easier to connect to one Maximum package and not be tricky. Because if you add the base cost to the price of a couple more interesting packages, it will become more expensive. The contents of the basic package alone are not very interesting, but this is a matter of personal preference.

Among the related services when connecting to Beeline Home Television, it is worth mentioning the possibility of renting equipment instead of purchasing it as a property, as well as the Multiroom option, which allows you to connect up to 4 TVs in an apartment to digital television for an additional fee.

It is worth especially noting another interesting offer from the operator, which is the ability to use the Xbox 360 game console as a digital receiver instead of the set-top box described in this review. However, you need to remember that in addition to the need to install additional software on the game console, you will also have to pay an annual subscription for using the Xbox Live service, and at the Gold level. The software itself can be downloaded from the Beeline website, burned onto a DVD and installed on the console. After installation is complete, this console will be assigned its own GUID.

Need I say that when connecting an Xbox 360 as a set-top box, you must already be a Beeline Home Internet user? In other words, no one will extend an Ethernet cable to your apartment if you express a desire to watch Beeline television via Xbox 360. It will only be extended if you are connected to the Internet, or if you purchase a Beeline TV set.

Results

During testing of the Beeline Home Television service, no malfunctions in the operation of the equipment, as well as “slowdowns” or “scattering” of the picture were ever noticed - the quality of the signal was not satisfactory. But the ease of control of functions and navigation through menu items are implemented a little doubtfully. Here you can recall the English labels for the buttons on the remote control: for people not familiar with the language, these keys will be difficult to identify without instructions. Also, perhaps, one of the disadvantages is the relative high cost of individual thematic packages, but their very presence and a fairly large variety are a definite plus. One thing remains absolutely clear: if watching TV takes up a significant part of your life time, then whatever digital television you bring into your apartment, it will undoubtedly eclipse today’s broadcast television in all respects. You just need to make your choice.

This article provides detailed instructions on how to set up a universal remote control for all TVs. One such device can easily replace all other remote control devices in the house. The UPDU can give commands to various equipment thanks to a special chip that can generate several pulses at once.

Experts recommend purchasing control units with LCD or touch screens, as they are more convenient and reliable. Today, the range of remote control equipment on the market is large; remote controls can vary in configuration, cost, design, and most importantly, have different codes for control.

Codes for universal remote controls can be viewed on the Internet; many resources provide the entire list.

Below are options on how to set up a universal remote control to control the most popular brands of TV.

The universal remote control of the Supra brand is configured using two options.

Manual setting

Find and download on the Internet a suitable code that will correspond to the user’s television panel.
Connect the screen to the network.
Point the Supra remote control at the TV.
Press the “Power” key and simultaneously enter the desired code.
The “Power” key must be kept pressed until the light on the remote control blinks twice.
The basic setup of the universal remote control is completed.
Then you need to check all the buttons of the device. If the device does not work, try downloading another code.

Automated

Instructions on how to configure the Supra remote control using automatic configuration:

Turn on the equipment.
Point the remote device at the screen.
Press the “Power” key and hold for a few seconds; the indicator on the remote control should light up.
If the setup operation was successful, a volume label will appear on the monitor.
Check how the configured device functions.

UPDU Supra is ready for work.

Brand HUAYU

You need to configure the Huayu remote control according to the following scheme:

Press the “SET” and “POWER” buttons on the huayu remote control simultaneously, after which the device will enter programming mode. During the programming process, the LED on the Huayu remote control is constantly lit.
Using the VOL key you need to specify the required command.
To exit the mode, press SET again.

Remote devices from this manufacturer are best suited for LSD and LED panels; you should also know that there is a configuration diagram on the back of the device.

Thus, you can also configure remote controls for TVs from the manufacturer Unimak.

Old versions of the Beeline PU had many difficulties during setup; they could only be connected using a set-top box; it did not have a remote control and a Setup key. But the Beeline company has improved the technology, so new versions already have a Setup button, and besides, now setting up the equipment has become quite easy. By design, this is not a very large remote control with many buttons.

Instructions on how to connect the Beeline remote control to Cisco.

Turn on TV.
Press the Setup and C buttons simultaneously on the Beeline control panel.
After which you need to wait a while, the Stp key will initialize.
After the diode blinks twice, the buttons are released.
The operation of the device is checked using the VOL key.

If binding occurs to other set-top boxes, then the circuit is slightly disabled, namely step number 2.

on the Motorola set-top box you need to hold the SETUP and B keys;
and if the binding is to the Tatung prefix, then the command is executed using the SETUP and A buttons.

This is basic information on how to set up universal remote controls of different brands for your TV.

Conclusion

If the device does not work after the performed steps, it is recommended to look at the codes again and carefully study the instructions. The user manual provides a complete description of what a universal TV remote control is, how to set it up correctly, and is also described in detail.

If repeated connection attempts are unsuccessful, it is recommended to contact a service center for help, as the device may be defective. If this is confirmed, then you need to return the low-quality equipment to the seller. Read also, and.

When connecting cable television from Beeline, a problem arose: the universal remote control for the set-top box refused to work. Moreover, the failure was not complete - the TV was controlled by the remote control, but the Cisco did not want to.
The problem was resolved in a chat with a Beeline specialist, but not immediately, and therefore, before the text of the conversation with technical support, I will draw your attention to some points:
Set-top box - cisco isb 7031
Remote control — beeline rcu01 urc172500-00r00
Important! — the remote control must have new alkaline (alkaline) batteries!

Full log of communication with Beeline technical support:

2014-09-10 19:09:47: Visitor Sergey started a new discussion “Home Internet and Television”
2014-09-10 19:09:53: Hello! We work for you 24 hours, 7 days a week. Employee Evgeniy will answer you. It will take no more than 3 minutes.
2014-09-10 19:10:27 Sergey: the set-top box does not respond to the remote control
2014-09-10 19:10:59 Evgeny: Hello, Sergey.
2014-09-10 19:11:08 Evgeniy: Please provide your login or address.
2014-09-10 19:11:19 Sergey: Hello!
2014-09-10 19:12:32 Sergey: I just talked about this issue, but the result is still zero, Beeline remote control, we stopped at the picture with a description of the reset
2014-09-10 19:12:45 Evgeniy: Tell me your login or address.
2014-09-10 19:13:20 Sergey: 089…..71
2014-09-10 19:14:47 Evgeniy: The contract is signed to Sergei...?
2014-09-10 19:15:11 Sergey: yes, it’s me.
2014-09-10 19:15:37 Evgeniy: What is the name of the remote control?
2014-09-10 19:15:48 Sergey: beeline
2014-09-10 19:15:59 Evgeniy: There are no other inscriptions on it?
2014-09-10 19:17:02 Sergey: under the batteries there is a beeline rcu01 urc172500-00r00 sticker
2014-09-10 19:17:20 Evgeniy: Did the remote control work with this set-top box before?
2014-09-10 19:18:09 Sergey: no, the set is new, I just received it today, the TV responds to the remote control
2014-09-10 19:18:38 Evgeniy: What is the name of the console?
2014-09-10 19:19:08 Sergey: Cisco cisco isb 7031
2014-09-10 19:20:10 Evgeniy: Are all the keys not working on the remote control now?
2014-09-10 19:22:20 Sergey: pressing any key causes the stb button to blink six times, the set-top box does not react at all. The TV responds to volume control and the power button.
2014-09-10 19:23:42 Evgeniy: 2 minutes, please.
2014-09-10 19:25:32 Evgeniy: Press stb - release.
2014-09-10 19:26:08 Sergey: clicked
2014-09-10 19:26:34 Evgeniy: Hold setup and hold until stb blinks twice.
2014-09-10 19:27:21 Evgeniy: Click next in turn 9 7 7.
2014-09-10 19:27:42 Sergey: done
2014-09-10 19:28:11 Evgeniy: Press stb - release.
2014-09-10 19:28:51 Sergey: done
2014-09-10 19:29:41 Evgeniy: Press and hold the setup and C keys at the same time.
2014-09-10 19:31:17 Evgeniy: Did you do it?
2014-09-10 19:31:24 Sergey: yes
2014-09-10 19:32:45 Evgeniy: Try switching channels.
2014-09-10 19:34:29 Evgeniy: Does it work?
2014-09-10 19:36:06 Sergey: doesn’t switch. In the second step (press setup and hold), does stb blink immediately when you press setup? and then blinks again a few seconds later. This is right? Or should it blink twice after a few seconds?
2014-09-10 19:36:35 Evgeniy: Did you do exactly as stated above?
2014-09-10 19:38:06 Evgeniy: Hold setup and hold until stb blinks twice.
2014-09-10 19:38:30 Evgeniy: If you are not sure, do as I wrote to you from the very beginning.
2014-09-10 19:39:31 Evgeniy: Did you do that?
2014-09-10 19:40:23 Sergey: I’m holding it, after a few seconds it blinks once. Nothing further happens. I’ve already done this procedure ten times and only once it blinked twice, but then I lost track.
2014-09-10 19:41:39 Evgeniy: Now have you done all the steps again that I wrote to you above?
2014-09-10 19:43:05 Sergey: I can’t get stb to blink once
2014-09-10 19:43:41 Evgeniy: Click next in turn 9 7 7 - before this step?
2014-09-10 19:46:09 Sergey: did
2014-09-10 19:47:10 Evgeniy: After all these actions, did you do anything else now?
2014-09-10 19:50:29 Evgeniy: Unfortunately, I did not receive a message from you. Please try again. Otherwise, the chat connection will be interrupted.
2014-09-10 19:50:32 Sergey: replacing batteries, repeating for the 25th time, or the moon just entered the right phase, but it worked. Can you provide a link to complete instructions for flashing the remote control firmware?
2014-09-10 19:51:38 Evgeniy: This was the instruction above.
2014-09-10 19:52:16 Evgeniy: Do you still have questions for me?
2014-09-10 19:52:22 Sergey: what about setting it to the TV model?
2014-09-10 19:53:58 Evgeniy: Unfortunately, we do not have such information.
2014-09-10 19:54:45 Sergey: thank you, goodbye.