Electronic government how to register. How to register for State Services for an individual: step-by-step instructions

The main advantage of the public services website is the fact that you do not need to stand in queues or leave your home to carry out a certain operation. If this is your first time encountering this portal, then you need to register on it. In this article we will look at all the stages of registration step by step and you can easily repeat them.

All accounts are divided into standard and confirmed. You will receive standard status immediately after registration and almost all functions of the site will become available to you. But there are also those that require confirmed status. This includes . But let's not get ahead of ourselves and consider everything in order.

Registration of an individual on the public services portal

Before we move on to the registration process, we want to remind you that this will require your passport and an insurance certificate of compulsory pension insurance (SNILS).

1) Open the website https://www.gosuslugi.ru and click on the “register” button

2) Enter your real last name, first name, mobile phone and email address.

3) At the next stage, an SMS message with a confirmation code will be sent to your cell phone. It must be entered into the form below. Now click on the "confirm" button.

4) After this, you need to come up with a password and enter it twice in the window that appears. This is required in order to eliminate password entry errors. This is what you will enter every time on the government services portal.

5) Now the system will ask you to enter your passport details and insurance certificate number. This only needs to be done once, and in the future this data will be automatically entered when working in your personal account.

6) Uncheck the “no patronymic” checkbox and enter your last name, first name and patronymic. Select your gender and fill out information about your date and place of birth. In addition, please indicate your nationality.

7) A passport serves as a document that proves your identity. Enter its series and number, as well as information about when and by whom it was issued to you. In the last line you will need to enter your SNILS number, which looks like this:

When you have entered all this data, click on the save button.

8) Now you will be taken to your personal page on the government services portal and information about checking your data will be displayed on the right side.

It will take no more than 15 minutes, since the system will request your data from the Pension Fund and the Federal Migration Service. Refresh the page after a while and you will be congratulated on successfully completing this step.

As we said earlier, some transactions will require proof of identity. This can be done in person at the service center, by ordering a letter or using an electronic signature.

9) If you want to confirm your identity at the service center, then click on the “find service center” button and the system will automatically display the ones closest to you. Click on one of the blue circles and the address of the branch and its operating hours will appear in front of you.

Don't forget to take your passport with you, the details of which you entered in the previous steps.

10) The second way to confirm your identity is to order a letter, which will be delivered to you within two weeks. The only disadvantage of this method is the inability to gain access to the nalog.ru website.

If you do not plan to use the above-mentioned site, then fill out information about your postal address and enter the postal code of the post office nearest to you.

11) The third method of verifying your identity requires that you have the bearer of your electronic signature key. The system will ask you to connect it to your computer.

As you can see, there is nothing complicated about registering on the government services portal. We tried to describe in detail each step that you can easily repeat. If you still have questions, ask them in the comments.

The time of building a communist future in our country has become entrenched in the minds of many adult citizens with the idea that receiving government services is closely related to the inevitability of standing in long lines for a long time. And this statement turned out to be so strong that currently the State Services website, with the help of which you can solve many different problems from your own home, most people have mistrust. In this article we decided to tell you about

Public services without queues

The public services portal is a unified system of access to all information related to services and departments from the federal register of public services, in accordance with the legislation of the Russian Federation. In order to process an electronic application, the website uses a special information system for interdepartmental interaction. Registration on the Internet Portal - “State Services” gives great opportunities to the user. From your home, you can easily check your own debt, apply for or replace a driver’s license, pay traffic fines, etc.

Most likely, the majority of Russians simply don’t even know about this site. And those citizens who are familiar with the site use it very successfully. Most people are very poorly oriented in the endless number of all the cabinets of this portal. But still, there are more and more people who want to know how to register on the State Services website every day.

How can you find this site?

In order to start enjoying all the benefits of the site, you need to follow the link gosuslugi.ru. You will be immediately taken to this site. There you will first be asked to indicate your place of residence. You can do this by selecting the Your Location button at the top of the page. A little lower is a menu bar containing 3 items:

• Authorities,
• Government services,
• Search for services.

They open the contents to the user and perform functions at the request of both the registered person and the one who did not go through this procedure. For this reason, before registering on the State Services portal, you must carefully study the resource to which you want to entrust your own data. By going to the State Services page, you will see the entire list of services provided, divided into categories.

In the section - Government Bodies you will find all those structures that are involved in the provision of public services.

Section - service search works similarly to online search, i.e. The more specific your request is, the more specific you can get an answer.

Preparing information for registration

Nevertheless, let’s return to the main topic of our article, since most likely, if the user wants to ask how to register on the site public services, he probably knows all its capabilities.

Based on this, you need to select the Registration button located in the upper right corner (under Personal Account) and read the information.

Next, you should start filling out the form on the right. But it’s best to have an insurance certificate (SNILS) and a Russian passport at hand. In addition, you will need a cell phone number or email address, since you can register on the State Services website only by indicating one or the other.

You can verify this if you follow the link - I don’t have a cell phone. In this case, the system will prompt you to provide an email address. If, for example, you do not have a telephone number or an email address, then you can indicate someone else’s mail (of course, with the full consent of its owner), since for the State Services portal it makes no difference which address you indicate. The same applies to a cell phone.

We are registering

Here we tell you about . And in addition to tips, you will find a video here. Before selecting the Registration button, you can familiarize yourself with all the terms of use and confidentiality, clarifying those nuances that relate to registration for government services. But this acquaintance will not affect further actions in any way.

If you provided a mobile phone number during registration, then expect to receive an offer to confirm it. You will do this by entering a confirmation code, which in turn will be sent to you by the State Services website via SMS. If you have indicated your email address, you will receive an email in which you will be asked to follow the appropriate link.

We trust the public services portal with personal data

Then you will be taken to a secret section where you will need to create and enter a personal password. After accepting congratulations on successfully completing registration, you can safely proceed to receiving the government services you are interested in, which in turn will not require verified data and identity confirmation from you. But still, it is better to select the button – Login and fill out your personal data if you want to be a full client of this portal and use the wide range of government services provided without any restrictions.

We are filling out the form

Before you go to the page where the form for filling out personal data is located, you will need to log into your personal account, indicating your cell number (or email address) and password. By going to this page, you will find the data already specified there and a proposal to proceed to editing. Go there and click the Confirm button, giving your agreement to confirm your personal account. Next, you will be taken to the page - Checking and filling out personal data. Here you will need to go through one of the three stages of the confirmation process - Entering personal data. This procedure is quite simple. After filling in the required fields, you can select - or - Continue, or continue later. All entered data will be saved, since registration on the public service portal can be completed intermittently. If all fields have been filled out correctly, you need to click the Continue button and send your personal data for auto-verification. You will be notified of the progress of this procedure by the page that opens for the next stage of confirming your account. You should definitely pay attention to the markers located on the left side of the items being checked: Data verification…. And SNILS check. The verified item will be indicated by a green circle with a check mark that will appear immediately. And next to the item – Check data... near the marker for a certain period of time, two arrows will rotate in a circle, as if catching up with each other.

While this check is ongoing, you will be able to understand how you can register on the State Services portal. It's not that difficult. You can also read at the bottom of the page that the verification takes 2-3 minutes. But it can also take up to 5 days. But it should be noted that it may continue even if you log out completely and close the page. If everything goes well and the lower marker lights up green, this means that the verification of your personal data has been completed. You can find out about this from an SMS notification (if your cell phone number was previously specified) or from a letter (if you specified an email address).

On the site you will be brought to a fork in 3 further options for your actions. To confirm your identity, click the button – Login again. And the button to go to the service catalog will help open access to a more expanded list of government services. But in order to gain access to more serious opportunities, you should immediately verify your identity. If you have any doubts about the advisability of confirming your personal account, you need to turn your attention to the catalog of services already available to you and see if there is something there for which you want to register on the State Services website.

By confirming your identity, you can increase the capabilities of your personal account to almost the maximum and freely use all legally significant services. Otherwise, you will not be able, for example, to obtain a foreign passport, or register at your place of residence, register a vehicle, etc. Based on this, you need to confirm your account immediately.

Confirm

Now you need to proceed to confirmation. While going through the authorization procedure that is already familiar to you (in this case, in addition to your mobile number and email address, you can enter SNILS), and again face a choice. Next, you will be presented with three options for confirming your personal account. After you select the option - Apply in person, you will need to personally visit a specialized service center, presenting to the employee the identification card whose details you provided at the time of registration on the site. If you would like to receive a letter with a code by mail, you must provide the address by filling out a special form. This letter can take about two or three weeks. But as a rule, it arrives at the specified addressee much earlier (within 5-6 days). But resending this letter will be possible only after a month.

Electronic signature

The conditions for confirming personal data using an electronic signature or UEC are described in great detail in the message that can appear on the page after selecting this option. A list of all accredited certification centers where electronic signatures are issued is published on the website of the Ministry of Telecom and Mass Communications of the Russian Federation, and the UEC will be available on the portal of Authorized Companies of the Subjects of the Russian Federation.

It is important to know: an electronic signature is a specific set of electronic symbols. It is attached to a special electronic document, which in turn requires confirmation by the person who signed it.

An electronic signature can be used to confirm identity when providing municipal and state Internet services that require strict identification.

Personal Information

If you chose the mail option, you will be taken to the Personal Data page, with a window displayed for entering the code that has already been sent. In the meantime, you can start checking the main information of your personal data, and if necessary, edit it, or add real data, for example, driver’s license details, TIN, phone numbers, etc. In the event that you do not remember (or do not know) your personal tax identification number, you need to follow the link asking you to search for it, of course, if it exists. And after 293 minutes, your number will appear on the page and the marker will light up green. "Confirmed."

You can also go to the tab - Account Settings, and in the section - General - change your password, or enter a secret question with an answer to ensure more reliable protection of your personal account.

In the section - Security Events, you will be shown all these events. They will help you set up notifications. A short time later, after the letter with the confirmation code is sent to you, on the personal data page you will see a link to the service - Russian Post. Using it, you are given the opportunity to track the progress of all operations related to sending letters.

Finishing

After receiving the letter, you need to go to your personal account and enter the activation code in the appropriate field, select the Next button, and read the message that came to you, which will say - Your account has been activated. Now you are the owner of your own account and can use any electronic services of government authorities. You can also authorize using electronic signatures and restore access to your personal profile by visiting the service center. It is better not to put off the procedure for entering the code, since this temporary delay may turn out negatively for you (for example, the code will be considered invalid). Of course, there is nothing wrong with this, since you can make a second request and wait a while.

Users of the State Services portal can have one of three types of accounts.

1. Simplified account

Gives a minimum of possibilities:

• payment;
• ordering reference services: for example, you can find out about legal debt.

2. Standard account

If you upgrade your account to standard, the following services will become available:

• tax debt audit;
• making an appointment with a doctor;
• obtaining information about medical services provided;
• receiving a statement about the state of the pension account;
• filing an application for ;
• trademark registration.

A confirmed account provides access to all services of the portal: for citizens, legal entities and entrepreneurs. The number of available services is constantly increasing, but already in 75 sections of the catalog you can find solutions to many problems: from making an appointment with a doctor to obtaining information about the subsoil and permission to store and carry weapons.

How to create a simplified account

Registration on State Services begins with creating a simplified account.

What documents are needed

This time no documents are needed. When registering, you will need an email address and phone number.

To create an account, go to the State Services website and click “Register”.

Enter your last name, first name, phone number and email address that will be used to log in to all e-government services. Click "Register".

A message with a code will be sent to your phone. Enter it in the next window that appears in the browser. Then come up with one that you will use to log in to “Government Services”.

How to create a standard account

After creating a simplified account, the system will offer to upgrade to a standard level.

What documents are needed

Prepare just two documents:

• passport;
• SNILS is a green card, a certificate of compulsory pension insurance.

Open your “Personal Account” on the “Government Services” portal. On the main page you will see a profile status with a proposal to switch to a standard account. Click "Fill out profile."

Add middle name, gender, date and place of birth, citizenship. Enter your passport details and SNILS number in the registration window.

Verification of this information usually takes several hours. After its completion, a message about the result will be sent to your email or mobile phone. A corresponding notification will also appear in your “Personal Account”, and the account status will be changed.

How to create a verified account

To start using all the features of State Services, you need to confirm your identity.

What documents are needed

To confirm your identity, you need the same documents that you used when registering a standard account:

• passport;
• SNILS.

How to register if you are a client of Sberbank, Tinkoff Bank or Post Bank

In this case, you will be able to verify your identity online. Creating a verified account is available in the following services:

• web version of Sberbank Online;
• web version of Tinkoff;
• mobile or online banking “Pochta Bank Online”.

Let's see how to confirm your identity using Sberbank Online as an example. Open Sberbank Online and log in. Go to the “Other” tab and select “Registration for State Services”.

Fill out the registration application: enter your passport department code and insurance number. After checking the data, you will immediately receive a confirmed account.

How to register for “State Services” in other cases

1. At the service center

If you are not a client of Sberbank, Tinkoff Bank or Post Bank, confirm your identity at the service center. In the “Personal Account” under the account status there is a button “Find the nearest service center”. Click on it to open the map.

You need to take your passport and SNILS to the service center. They will be checked against the information you provided when creating a standard account. This will be your identity confirmation.

2. Via Russian Post

If you do not want to go to the service center, please order a confirmation code through " ". In the account information window, under the large service center search button, there is a link to receive a confirmation code by registered mail with notification.

After clicking on it, you need to indicate the address to which the letter will be sent.

The average delivery time is two weeks. After receiving the code, you must enter it in a special field that will appear in your “Personal Account” on “Government Services”.

3. Using an electronic signature or card

Another way to confirm your identity is to use an enhanced qualified electronic signature (ECES) or a universal electronic card (UEC). The issue of UEC was discontinued on January 1, 2017, but if the card has not expired, you can use it for authorization or registration.

To confirm your identity using UKEP or UEC you will need:

• physical media with a signature issued by an accredited organization;
• "CryptoPro" - a program for reading electronic signatures or a browser plugin.

To confirm your identity, you must select an electronic signature as a verification method, enter your PIN code and sign an application to confirm your account.

To use 100% of all the capabilities of Gosuslugi.ru, you must go through all stages of registration. You will only have to do this once, and in the future all your data will be recorded and you will not need to confirm anything. It is necessary to register with government services and create a personal account in two stages. First, you must create your own account, come up with a username and password, and enter your phone number. The second stage is account confirmation. After successfully completing the second stage, your personal account will allow you to use online services available on the site. Without account verification, the account owner is limited in what he can do.

Accounts are classified by type: simplified, standard and confirmed. Owners of a confirmed record have a lot of opportunities provided by the portal, including issuing a foreign passport via the Internet. Below you will find information on how to get a verified account on State Services after initial registration.

How to create a full-fledged personal account on the official website of the gosuslugi.ru portal?

After you have completed the simplified registration with State Services, you need to create a personal account. A simplified account allows a citizen to use a limited number of government services that do not require confirmation of the identity of the account owner, as well as reference information. To access all services, follow the instructions below.

Filling out information fields with personal data

The first step towards full registration of a personal account on the official website of Gosuslugi.ru will be entering the citizen’s personal data. The person will have access to the data entry menu immediately after completing the initial registration.

Instructions:

• Go to the official website of the State Service.
• In the upper right corner, find the “Personal Account” link and follow it.

• In the menu that opens, enter your data, a field will open in front of you for completing a full registration.

In the menu that opens, you will be asked to enter personal data, including: last name, middle name, gender, passport details, citizenship and date of birth. Also enter your SNILS number.

After all fields are filled in, click on the “Save” button, which is located in the lower right corner of the menu.

If you change your mind and do not want to enter personal information, click “Cancel”. After completing these steps, your personal account on the official website of the Gosuslugi.ru portal will receive the “Standard” status.

If a citizen skips the step of entering personal data and goes to the main page, the account will be assigned the status “Simplified account”. You can return to filling out the fields with personal information at any time by clicking on the “Fill out profile” link.

Examination

After entering the data, you will have to wait from 5 to 15 minutes. At this time, the questionnaire will be sent to the Pension Fund of the Russian Federation and the Federal Migration Service. There it will undergo an automatic check for compliance with reality. During the verification process, you can monitor its results in the corresponding menu.

In a few minutes, the account owner will receive the verification results. The result is sent to the citizen’s mobile phone or email. If successful, you will receive a letter of congratulations, and then the capabilities of a standard account will open. Standard registration of a personal account on the official website of Gosuslugi.ru will allow you to use services such as “Make an appointment with a doctor via the Internet” or “Register a vehicle.” But the list of online services will remain limited until you complete registration by verifying the identity of the account holder.

Verifying the identity of the account owner

In order to gain access to all State Services services, you need to complete registration by confirming the identity of the account owner. Full registration involves sending screenshots or photographs of your passport via the Internet. This operation is anonymous.

To confirm the identity of the account owner, the citizen enters a secret code in a special field on the website. A personal verification code can be obtained in several ways, all of them are free, but require some time investment.

To go through the final stage of registration, go to the official website of the government services portal, enter your username and password.

• In person at the service center.
• By registered mail, Russian Post.
• Electronic signature or UEC.

Choose the confirmation method that is most convenient for you. Below you can familiarize yourself with each method in more detail.

Personal appeal

When applying in person to create a personal account and register with State Services, a citizen must come to one of the specialized service centers. Available service centers: branches of the Russian Post, offices of Rostelecom, etc. Read more about service centers on the official website of the State Services. When confirming your account, you must have with you an identification document, the one you specified during the registration process, as well as SNILS.

To find available verification centers in your area, click the Find a Service Center link. You will see a map with suitable offices marked on it. Here you can find out the opening hours of each center and choose the most convenient option.

Confirmation via Russian Post

If you select “confirmation via Russian Post”, then a letter containing a confirmation code will be sent to the account owner’s address. In the menu, indicate the exact address of your residence to which you would like to receive a letter, click the “Order a letter” button.

The code arrives by registered mail, which can be obtained by presenting your passport at the post office at your place of residence. You will receive an SMS or email notification in advance with the appropriate content. This is the longest way to complete registration, since the letter with the code will take at least two weeks (in some cases more than a month). There is also a possibility that it will be lost. The next day after confirmation of sending the code by mail, the option to track the path of the letter will open.

After receiving the code, go to the State Services website, enter your username and password. In the confirmation menu, enter your secret password. Click the "Check" button.

After this, if the password is entered correctly, the account will be confirmed and you will be able to use all the opportunities that the government services portal provides citizens.

Please note: This method is not complete, as it does not give the user access to an account on the nalog.ru website. A citizen who has confirmed his account through Russian Post will not be able to use the taxpayer’s personal account.

Using an electronic signature and a universal electronic card

You can confirm your personal account on the official website of the Gosuslugi.ru portal using an electronic signature. To do this, log into your account, select “Identity Confirmation” and click on the “Electronic Signature or UEC” menu item.

Then attach the electronic signature key carrier to your computer. After successfully entering the identity confirmation code, the citizen will have access to all services of the government services portal. A verified account symbol will appear on your account page. An SMS will be sent to your phone number indicating successful registration.

What should I do if I have problems with registration?

What to do when when entering data in State Services it says that the specified SNILS is already registered? Citizens who have registered under a simplified procedure often encounter a similar problem. Practice shows that most often this is due to normal resource freezes due to high workload. We will describe in detail what to do in this situation below.

Why is the State Services portal needed?

This Internet resource is also called “electronic government”. It started work relatively recently - at the end of 2009. Its main task is one - facilitating access to services provided by various government agencies. Here, in particular, it is convenient:

• find out if there are unpaid fines from the State Traffic Inspectorate;
• apply for a foreign passport;
• check the status of the account with the Pension Fund;
• find out if there is a tax debt;
• register the purchased car.

Registration options

You can get an account on the above resource in several ways:

• by entering the insurance number of your individual personal account (abbreviated as SNILS) opened with the Pension Fund of Russia;
• using an electronic signature.

According to statistics, most often citizens use the first option, since not everyone has an idea where to get an electronic media with an electronic signature. Meanwhile, just recently it was not difficult to purchase it at a Rostelecom branch. As of today, their issuance has been discontinued.

It is important to carefully enter all the data - you will not be able to create another account. Errors made during the process are one of the most common reasons for the inability to create a profile or log into your account.

When registering, you are required to enter the following information:

• passport attributes;
• SNILS number;
• your own email.

Registration itself is a simple process. It is carried out in this order:

• go to the site itself;
• indicate your region of residence, full name, phone number, e-mail;
• press the registration button.

This is where the first common mistake lies - it is not necessary to indicate your telephone number, and many do not enter it.

However, this is wrong: those who did not write the number, if something happens, will not be able to quickly restore access to the account or solve problems that arose during the process of creating a standard or confirmed account.

Depending on the level of verification, access to many additional and extremely necessary functions of the system is available. In particular, the lowest, simplified (and by and large standard) status allows a maximum of:

• pay for utilities;
• make an appointment with a doctor;
• view general information.

Only a verified account allows you to fully use all of the portal’s tools.

After completing the first stage, you will receive an email with a confirmation link. It leads back to the site.

Then you just have to come up with a password. Be sure to use a complex combination of numbers and letters. Save it somewhere on a piece of paper so you don’t forget.

Account Verification

It is advisable to do this immediately after the initial registration, without delaying the matter. To do this, enter directly into your profile:

• SNILS;
• passport details.

Then you need to wait until their verification through the Pension Fund and other government agencies is completed. When this happens, all that remains is to confirm your identity. There are several options here:

• contact the service center;
• request a verification code to your mailing address;
• use an electronic signature or UEC.

If SNILS is not accepted by the system

An important point: clearly check that you have entered all the data correctly. If no error is found, immediately contact technical support for help. A special form is available on the website itself. It is their function to find out the causes of the resulting failure. The essence of the problem should be described in great detail in the letter, since the speed of its elimination directly depends on this.

For what reason does SNILS fail verification? In general, there are several factors here. Most often, this happens if the database used has not been updated for a long time, and accordingly, the system is not able to carry out proper verification. Also, failures often occur, which we wrote about at the beginning of the article. In certain periods, the site is simply unable to verify information due to critical loading. The best decision here is to wait a few hours or try to log in the next day.

Alternatively, an error was made when entering data directly into the Pension Fund. To find out, you will need to come to the organization in person with your passport and SNILS card. Specialists will compare the information and if any inaccuracies are found, make appropriate changes.

How is SNILS checked?

A special algorithm is used here. As you know, the number consists of 11 digits (spaces should not be taken into account). Its format is as follows: XXX-XXX-XXX YY. In this case, the last two positions are a control number, which is used for verification. It is output as follows:

• each digit is multiplied by the opposite value to its location, that is, the first by 9, the second by 8, and so on;
• the result is summed up;
• if the result is a number less than 100, then it will be the control.

When the total turns out to be 100 or 101, the control value 00 is used. In a situation where the total number is greater, it is divided by 101 and the last two digits of the number are determined in this way.

As you can easily see, the algorithm is quite complex and therefore often fails in the end.