Home Kyivstar login. My Kyivstar Subscriber's personal account: login, registration, review

To log into the “My Kyivstar - Home Internet” system, users first need to open the page HTTPS://ACCOUNT.KYIVSTAR.UA/CAS/LOGIN in their browser, where the registration and login form itself is available. An important fact remains that registration in the system is absolutely free and simple, so even a child can cope with it. The page that opens is available to users in Ukrainian, English and Russian. You can change the language, if necessary, in the upper right corner of the page.

Login to the Kyivstar home Internet system

Now let's move directly to logging into the Home Internet system from Kyivstar. To do this, you must fill in the fields provided in the window that appears. In the first field you need to enter your login, which is your personal account, then you need to click on the “Next” button.

After completing these steps, a special password consisting of 4 characters and valid for only 5 minutes will be sent to your number specified in the contract. If during this time you do not have time to log in to the “My Kyivstar” system, the password will become inactive and you will have to perform the previous steps again.

After entering the verification code received on your phone, you must click on the “Login” window, after which you will automatically log in to the “My Kyivstar” system. If for some reason the login password does not arrive on your phone, then you need to contact the Kyivstar technical support service at the contact numbers indicated on the official website or at the beginning of this article. You can also use the official application of the company “My Kyivstar” to log into the Home Internet system from Kyivstar by downloading it to your device in the application store.

This is what your personal account looks like in the My Home Internet system

As you can see, the account contains all the data regarding your account. The system will also offer you new available services and provide you with all additional information.

Each user of the Kyivstar company, for greater convenience of cooperation and use of services, must go through the registration procedure in the system, which is a personal account, “My Kyivstar”. It is worth noting that recently the procedure for registering and logging into the “My Kyivstar” system has changed, if the new method is difficult for you, then you can consult the company’s technical support operators at contact numbers: 0-800-300-460 or 460, calls These numbers are completely free. If for some reason this option does not suit you, then you can use the instructions given above.

My Kyivstar is a special service created to help subscribers. Essentially, this is a self-service system that provides access to all basic functions using a subscriber number. You can top up your account, change the tariff, find out expenses for a specified period and monitor all Kyivstar profiles at the same time. Let's take a closer look.

My Kyivstar – login to the self-service system

In order to log into the My Kyivstar system, you need to go to the official website of the company. In the description you can see that the personal account of the my Kyivstar service provides the ability to simultaneously manage a subscriber account, home Internet, TV and other services. Click on the login button. After this, a form will open that you need to fill out.

The self-service service is available to all Kyivstar subscribers, regardless of the form of service. As a login, you need to enter either a phone number or a personal account. The latter is relevant for the Home Kyivstar service and for contract subscribers. For prepayment, accordingly, you need to enter a phone number.

The next step is to enter a password. It arrives as a message to the subscriber's number and is valid for 5 minutes. With each new login attempt, a new password will be sent.

Although it is a one-time use, the site provides a “Remember” function. This means that when logging in from one device and further using it, you do not need to enter the password again. But as soon as you use another computer or phone to log in, the procedure will be repeated again.

And the last action is to accept all the conditions and agree to the rules, including the processing of personal data. That's all regarding the My Kyivstar registration procedure.

Service functionality

Using the My Kyivstar system, you can perform the following actions:

  • control expenses;
  • manage services;
  • order financial reports;
  • download a map of Kyivstar stores;
  • determine locations by subscriber's phone number;
  • download widget for mobile phone.


Cost control menu
You can view the terms of service according to the tariff plan and the balance of the packages of accrued services. This includes information about Internet megabytes, minutes, messages.

Managing services, you can create new applications, disable already active ones, and also view their status.

Ordering a detailed invoice, you can see not only, but also in general all expenses for the specified period. This report can be downloaded to your computer or ordered by email.

By downloading the store map, you can see the nearest Kyivstar exclusive representative office at the subscriber’s place of residence. By selecting a specific service center, you can find out its operating hours and all types of services provided.

Application for mobile

There is an application for smartphones My Kyivstar. This is similar to the PC version. In it you can find full functionality and all the capabilities of the service. The program is adapted for phones based on Android and iOS. You can download it either from the official website of the Kyivstar company, or from the Play Market / App Store.

In some cases, managing the service from a phone is even more convenient than from a computer, since there is no location connection. This allows you to log in to the system from anywhere there is a cellular signal. All you need is Internet access and the optimal tariff plan or service. For example, it will help you always stay online.

The leading telecommunications operator in Ukraine in terms of the number of subscribers, Kyivstar, provides mobile communication services, mobile and home Internet.

On the company’s website, a convenient self-service system has been created for subscribers - a Kyivstar personal account, by registering in which users can change settings and make transactions in their account without visiting the operator’s office.

Personal account features

By connecting and using the Kyivstar personal account service, you make it possible for yourself via the Internet:

  • Leave a request to change the tariff plan.
  • Customize the list of services and change its composition.
  • Find out the status of your main and bonus accounts.
  • Top up your account balance with a bank card online.
  • Recover a SIM card if your phone is lost.
  • Participate in promotions conducted by the operator.
  • Monitor information on payments made, expenses and balances.
  • View call history (except for calls to short emergency numbers).
  • Transfer bonuses from the Home Internet service to your mobile number.

Rules for using the service:

  • Subscribers do not pay anything to connect to the service, and there is also no subscription fee for a personal account.
  • Payment for Internet when using your personal account is charged as part of the tariff plan.
  • Information about costs in the “Calls for the current month” subsection is paid. The preferential tariff, which lasts until the end of the month from the date of registration and the next calendar month, allows you to make requests for 1.06 UAH. In the future, the first request for details in a month will cost 5.31 UAH, the rest - 1.06 UAH.

Registration and login to your personal account

When entering the official Kievstar website, it is impossible not to notice the yellow button with the inscription “My Kievstar” in the upper right corner - this is the personal account service. A link to your personal account is also presented at the bottom of the site in the list with the heading “Services and Entertainment”.

The first step in using the self-service system is to register using a cell phone number, which will receive an SMS with a password valid for entry within five minutes. For users of the “Home Kyivstar” service, a password and login are issued by the operator at the post office; the service’s personal account from the contract can be used as a login.

Logging into your personal account through a browser or application from a mobile device with a Kyivstar SIM card is performed automatically, without authorization.

To make maximum use of the “Home Internet” service from Kyivstar, you must register at https://account.kyivstar.ua/cas/login. After registration, you will log in to the system using your username and password. To make it easier to remember your login, Kyivstar uses your personal phone number as it. To protect against account hacking and protect the user's personal data, a multi-level protection system is provided. So, for example, if after logging in for 10 minutes you have not performed any actions, the current session will be closed to save your personal data.


Home Internet from Kyivstar is nothing more than wired Internet to your home. Several tariffs differing in speed are available for connection. There are no traffic restrictions depending on the declared speed.

Home Internet from Kyivstar works directly, without using a modem. Using a cable, the Internet is connected to the computer system unit or Wi-Fi router and works around the clock. The Internet speed paid for from Kyivstar is always stable and does not depend on weather conditions. You can find out about tariffs and apply for connection on the Kyivstar website, here on this page

My Kyivstar

If you use your personal cell phone for work purposes, keeping track of your mobile phone expenses is essential. However, even ordinary people often wonder how they can get the information they need about expenses and manage basic services. After all, the conditions of many tariff plans are far from obvious and calculating the costs of making calls or surfing the Internet is not initially easy. But the self-service system “My Kyivstar” comes to the rescue.

My "Kyivstar" (My "Kyivstar")

You can access the service for prepaid subscribers “My Kyivstar” at my.kyivstar.ua.

In addition, there is a mobile application for Android, iOS and Windows Phone, which can be downloaded from the corresponding markets.

To use this service, you must register. This is quite simple to do: you need to dial the number *100*88* from your phone (the numbers in the picture in the “Registration” section)# and press the call button. After this, you will receive an SMS notification via text message with credentials (login and password) to access the “My Kyivstar” self-service system.

If during your first login you enter at least minimal information about yourself (for example, indicate your name), then when you contact the contact center you will be able to be identified and addressed by name. Which, you see, is quite nice.

After logging in, the Kyivstar subscriber has access to the main screen of the system, where the user’s personal data, current status (including additional information: connection date, PUK1, PUK2, ICC SIM) and bonus balance are indicated. Links for quick access are also available here: setting up your phone, replenishing your Kyivstar account, as well as transferring money to another subscriber number. How to find out your tariff? Go to the main page of the service.

Top up your Kyivstar account

  • Alfa Bank;
  • EasyPay;
  • Purse;
  • PrivatBank.

After selecting one of the providers, you go to the corresponding branded replenishment page. For example, if you choose to top up Kyivstar through PrivatBank, you will be taken to the PrivatBank page, which will be painted in the corporate colors of the mobile operator. To top up, just provide your mobile phone number and payment card details (number, date and CVV2 code). The minimum replenishment amount is 5 UAH, the maximum is 1 thousand UAH.


If you choose to replenish using EasyPay, you can set up “Autopayment”, so that a certain amount of the replenishment will be debited regularly from your bank card.

Costs for Kyivstar

In the “Costs” section you will receive information about the cost of the services provided. These data, however, are not fiscal, and therefore can only be used for estimating and planning expenses.

More detailed information can be found in the subsections:

  • Total;
  • Call details;
  • Calls for the current month;
  • Other costs;
  • Reports.

Information on the “Total” tab is displayed monthly. Also, you won't be able to see the current month here. For example, July.


Kyivstar provides operational information for a fee. Data for the current month can be viewed on the “Calls for the current month” tab, the cost is 1.06 UAH.


However, if you want to see the amounts with which you have replenished your account in the current month, then there is a way out - this is the “Payments” section. Here you can get information from the date of your registration in the system.


Another interesting section worthy of attention is “Services and Promotions”. Here you can connect new services:

  • Voice services (anti-caller ID, auto-caller ID, super caller ID, answering machine, call forwarding, set up a stop list);
  • Data transfer services (Internet packages, adjusting settings, installing a beacon, connecting a mobile radio);
  • Information Services;
  • Additional services;
  • Basic services;
  • Messaging services;
  • Connect roaming.

It is also convenient that in this section you can independently initiate the suspension of service for your number.


One of the interesting sections is “Phone Settings,” which contains extensive background information for all occasions.


If you haven’t found your answer and don’t want to call the contact center, then use the “Feedback” section. Here is a list of frequently asked questions. You can also use the online assistant or write a question by email. They promise to give an answer within 2 days.


Popular offers (Ukraine)

My Kyivstar is one of the most convenient and popular pages created for comfortable entry into my Kyivstar, the “Home Internet” service! The page was created to solve several problems. The service is available at: account.kyivstar.ua here you can:

  • Log in to the “My Kyivstar” system with one click;
  • Read the short or full instructions for logging into the “My Kyivstar” self-service system;
  • Find out the Kyivstar 24-hour support number for the “Home Internet” service;
  • Always up-to-date information!
  • Manage your own costs for Home Internet and TV online
  • Connect available services, apply for participation in promotions, view reports

How to log into “My Kyivstar”? To log into the user’s personal account “My Kyivstar” you only need a few simple steps:

  • Click on the “Login to My Kyivstar” button;
  • A page will open where there will be one field for entering your login (this is your account through which you pay for your home Internet);
  • Then, click on the “receive password via SMS” button;
  • After which, a field for entering a password will appear. The SMS will arrive within 60 seconds. Enter the password you received via SMS;
  • That's it, you are already in the Kyivstar subscriber self-service system. Where can you control the Home Internet service?

For greater convenience of subscribers, the page was created in two languages: Ukrainian and Russian. The free “My Kyivstar” application on your smartphone can be downloaded from Google Play, App Store, Windows Phone Store, or use the web version. If questions arise, subscribers can seek help from the Zoryana chatbot on Facebook Messenger, Viber and Telegram. You get secure access to structured, summarized and detailed information about mobile communications costs and services provided to you.

System advantages:

  • All profiles together. Your mobile account and Home Internet and TV services are now in a single profile.
  • Cost control. Tariff conditions, remaining minutes, messages and megabytes are available immediately after logging in.
  • Service management. Manage already connected services, make new requests and view their status in the application.
  • Detailed reports. See your expenses for any period and download reports to your computer or e-mail for free.
  • Map of stores. Find the nearest Kyivstar store in any city, check opening hours and list of services in just a few clicks.
  • Android widget. Balance of minutes, SMS and megabytes directly on the smartphone screen - keep track without even going into the application.
  • Simple web interface, convenient hint system.

Hello everybody! Today’s article will cover the topic “Kyivstar home Internet login”. Problems logging into My Kyivstar? Tech will help you. support, which you can contact by number “460”, which is free for calls from “Kyivstar”, “Dyjus” and “Beeline”, and number “0-800-300-460” for calls from other mobile and landline phones .

You can also follow my instructions below.

The system provides the ability to view the current account, the number of bonuses, change the tariff, temporarily disable the Internet and order additional services.


It would be easier here to receive the password via SMS and write it in the input field. It will arrive within five minutes to the number you specified.

The second method is to log in using your password. Click “Login with a special password” and enter your permanent password. Don't forget about your keyboard layout. There may be a problem with the browser you are using. In this case, log in using a different browser. If you are unable to receive SMS, you should contact the operators at the above numbers. The operator will clarify your information and help solve the problem.

“An unpleasant surprise awaited us - instead of the usual “login” and “password” fields, they made a field for entering the contract number or mobile number. You enter it and receive an SMS with a login password. But for many, the phone number that is linked to the contract has either been lost or is inaccessible and there is no way to get a password.

In this article we will try to explain as simply as possible how to enter your personal account and what to do if you have lost your phone and there is no way to receive SMS.

Previously the entrance looked like this:

And now like this:



The URL has also been changed. Previously there was my.kyivstar.ua, and now account.kyivstar.ua. But you won't make a mistake with the address because forwarding works.
Note!

If you want to log into “My Kyivstar” as a “ ” subscriber, then you must enter the personal account number through which you are replenishing the service. To enter your personal mobile account, enter your mobile number.

We enter the office

So, you entered your personal account number and within a few minutes you receive an SMS with a temporary password by which you will be authorized.

What should you do if you cannot receive SMS?

Of course, contact those. Kyivstar support - call 460 (for Kyivstar subscribers) or 0 800 30 460 (calls within Ukraine are free) and ask the operator to change your phone number, or visit any Kyivstar call center and contact a company specialist.

The user account looks the same as before:


If you have any questions about logging in, write in the comments.

This material serves as a hint for existing subscribers.