What to do if the iPhone camera freezes. Is your iPhone camera freezing? An easy way to solve the problem

Hello! The iPhone camera is rightfully considered one of the best on the mobile device market. Good photos, fast operation, instant activation - all this makes it a very convenient tool in the hands of beginning photographers. But, on the last point, some users have complaints. And they are far from unfounded. The fact is that in some devices the camera simply freezes when it is turned on. Moreover, models such as the iPhone 6S and iPhone SE are most susceptible to this. Apparently this is due to the fact that they use almost the same hardware - camera module, processor. And this combination does not work very correctly.

As a user, this really irritates me! Instead of taking a photo, the black screen of the photo finder is shown and not a single button works - everything is frozen. Today's instructions will be devoted specifically to this disease. Let's find out whether a frozen camera on an iPhone is a defect or not? And if not, what to do about it, let's go!

Here's a screenshot of what Apple itself offers regarding camera freezing.

As you can see, they know about the problem and advise you to update to the latest version of the software. But, unfortunately, this doesn't help.

And here is what users on various forums offer to get rid of this disease:

Disabling 3D Touch helps some people. The fact is that freezes most often occur when the camera is launched through this fairly new feature, which is equipped with the latest flagship Apple smartphones.
Full and then NOT restore from backup. Many users note the fact that the camera starts to freeze when restoring an “old” backup. How then to return the data? I have several articles on this topic on my blog -,.
After taking photographs, constantly close the camera application from the multitasking panel or use third-party applications for photography (fortunately, the App Store is full of them). This method works 100%, but is not always convenient. And in general, it shouldn’t be like this!

You can, of course, take it to the service under warranty, but in this case, it would be nice if the camera hung constantly, and not from time to time. Why? Yes, because if it “simply” does not work the first time, then showing it in a repair shop will be quite problematic. Yes, even if you show it... then after performing a simple reset, the service center workers with a clear conscience will give you a working device - after all, at first nothing will freeze!

Therefore, it is better to find some other problem before going to the service so that the phone can be replaced. Fortunately, this will not be difficult to do - there are enough defects (, etc.)

If there are no other problems with the device, then the most correct decision would be not to swear at Apple about how bad they are (although this is worth doing so that they have hiccups there), but to report to the company about an error related to the camera freezing. Although they know about this, it wouldn’t hurt to remind them one more time. How to do it?

Follow the link: http://www.apple.com/feedback/iphone.html - the page is in English, I did not find the Russian version. But it’s okay, everything is simple there.
We indicate your name and email (to which your Apple ID is registered).
In the Subject field we write - the camera app freezes on the launch (Camera app freeze on the launch - iPhone 6S and 7)
Feedback Type - Bug Report.

In the Comment box, simply describe the problem as it happens to you (you must write in English, you can simply translate it by a translator):

Enable the camera application.
Press the Home button to exit the application. Important! There is no need to close the application from multitasking - by double pressing the Home button.
Make more than 5 calls lasting more than 5 seconds.
Open the camera application - it will freeze for a while (5-20 seconds).

In the next window, select the version of iOS that is used on your iPhone and click Submit Feedback.

The more people who report the iPhone camera bug this way, the better. Therefore, if your camera freezes, take 2 minutes of your time and send an error message. Maybe Apple will move and fix this “jamb” in the next versions of iOS.

P.S. If anyone knows English well (or a little better than Google Translate and me :)), please write in the comments a correct and correct translation of the error description into English. I will be happy to add to the article.

P.S.S. And of course, put “likes” - let’s “sell” Apple a little, the more people know, the better!

Apple products are one of the most reliable and high-quality in the world, but sometimes its owners may encounter an iPhone or iPad that freezes. The fact that the sensor lags may be caused by a low battery level or a software glitch. The usual method of rebooting most often helps to bring the touch screen back to life. To avoid similar problems with iPhone in the future, you need to understand the reasons why your smartphone freezes.

Why iPhone doesn't respond to commands

If your iPhone is frozen, then the first reason you should pay attention to is the large number of applications being used. Especially if some of them are constantly running in the background. When simultaneously running programs that require a lot of space on iOS (for example, geolocation, Facebook and various games), the following may occur:

The touch display will be slow to respond when pressed, leaving you unable to answer an incoming call, dial a number, send a message, or unlock the screen at all
The iPhone will simply turn off due to high battery consumption

The iPhone may start to malfunction even after updating programs via the Internet. Especially if the “Auto-update” function is active.

What to do if the touch screen of your smartphone becomes glitchy

If your phone starts to glitch or freezes for the first time, first try to wait for the corresponding application to respond. The processor itself will close unresponsive applications and return to normal operation. If there is no response, try rebooting the device. To do this you need to do the following:

Press the "Home" button and the "Power" button at the same time
hold them for at least 5 seconds

After this, the screen will go dark, and then the phone will turn on automatically. If this does not happen, then press the lock button and the iPhone will work.

Another way to lock/unlock the screen on an iPhone or simply turn on the device if the power button does not respond to commands is to put the smartphone on charge. It is possible that the phone will begin to respond to the power button after reaching one hundred percent battery charge, as it froze due to a large number of running applications that require a large amount of energy.

If the sensor lags, but the screen still responds slowly and gives at least some reaction, then you can do without an emergency reboot method. To do this, just try turning off your iPhone as usual:

press the Power button
wait until “Slide To Power Off” appears on your phone screen
move the slider to the desired position

Next, turn on the device by pressing the lock button. If Athos froze and slowed down due to a large number of open programs, then rebooting and shutting down methods will help it restore its functionality.

If the phone freezes or slows down after the update, then reset the settings, but first save all the data on the device. There are two ways to fix your smartphone if it becomes glitchy:

"Reset all settings"- a gentle method, since it saves all user data; to perform “Reset all settings”, you need to go to “Settings”, then click the “Basic” button and then click the “Reset” button
“Erase content and settings”- a radical method that erases all data from the device; you can also activate this function in the “Settings” section (“General” - “Reset”) by pressing the “Erase iPhone” button

If the iPhone failures were related to the update, then after resetting the settings you will again be able to dial numbers normally and answer incoming calls and messages.

If your smartphone regularly slows down and freezes, or the screen goes dark on its own, then most likely a firmware update is required. Only professionals can help solve this problem.

How to reboot your device without using the power button

There are situations when you need to shut down or reboot without using the shutdown buttons (especially true if they don't work at all). To do this, you need to “pull out” the “Assistive Touch” function on the desktop. You can do it like this:

go to the “Settings” menu item
select "Accessibility"
activate "Assistive Touch" by moving the slider to the "On" position

This function on the iPhone makes it possible to lock the screen, mute and adjust the sound, return to the home page without pressing the Home button, and most importantly, allows you to turn off the device if the power button does not work.

Help from professionals

If, after all the manipulations have been performed, the phone continues to slow down, periodically freezes, and does not respond to locking and unlocking, seek professional help. Specialists will diagnose the device and determine the reason why the smartphone does not ring or respond to the power button. Once the fault is determined, the following work will be carried out.

After some time has passed after purchasing a new iPhone, some owners begin to notice certain problems in its operation. One of the most common complaints heard from iPhone 7 and iPhone 7 Plus owners is that the device's camera freezes.

It's such a shame that the camera freezes at the most inopportune moments, when you're about to take a good shot after noticing something interesting. And it only takes a couple of seconds for the application to work!

There have been complaints about the iPhone camera freezing problem for several months now. The problem is detected in a variety of cases: when launched from a locked screen or from Control Center, or by dragging an application icon on the desktop. If the application freezes, the user sees either a black screen or a frozen image with a blurred background. Unfortunately, covering the camera will not help avoid the problem.

But let’s still take a look at what to do if you are faced with a similar problem of the iPhone camera freezing?

Clear RAM

The first thing you should try to solve this problem in the simplest way is by clearing the RAM. To do this, you need to press and hold the Power button until “Power Off” appears. After completing these steps, move your finger to the Home button and hold it until iOS shows the home screen. The operating system will clear the RAM, as a result of which the camera should work in normal mode.

Restart device

If the first method does not help solve the camera freezing problem, restart your iPhone. To do this, you need to simultaneously hold the Home button and the Power button until the Apple logo appears on the screen. Owners of iPhone 7 and iPhone 7 Plus models should hold the Power button and Volume Down button. You must press both buttons at the same time.

Contact technical support

If you have tried the methods described above, but the problem is still not resolved, then there may be a hardware failure. In order to determine the cause of the problem, you should contact a service center, where experienced engineers can repair your device.
In countries where there is an official Apple Store, you can even try to exchange your iPhone for a new one.

Immediately after purchase, a brand new iPhone surprises you with its design and capabilities, and then suddenly problems are discovered. Many owners of Apple gadgets know this first-hand. One of the most common complaints from iPhone 7 and iPhone 7 Plus owners is that their smartphone camera freezes.

The iPhone camera freezes at the most inopportune moments. After all, most often a photography application is needed for a short period of time when you need to take a good shot.

There have been complaints about the iPhone camera freezing problem for several months now. The problem is detected in a variety of cases: when launched from the lockscreen, from the Control Center, from the application icon on the desktop. Instead of the application being ready to shoot, the user sees either a black screen or a static image with a blurred background. Attempts to close the camera lead to nothing.

What to do about iPhone camera freezing problem? The solutions are listed below.

Clear RAM

Clearing RAM is the easiest way to fix iPhone camera freezing problem. To do this, press and hold the power button until “Power Off” appears. After this, you need to move your finger to the Home button and hold it until iOS shows the home screen. iOS will clear the RAM and the camera should work as before.

Restart device

If clearing the RAM does not help, restart your iPhone. To do this, hold down the Home button and the Power button at the same time until the Apple logo appears on the screen. iPhone 7 and iPhone 7 Plus users must hold down the Power key and Volume Down key. Both buttons should be held simultaneously.

Contact technical support

If you've followed the previous steps and the problem still persists, it may be a hardware issue. To determine the problem, you should contact a service center, where experienced technicians can repair your gadget. In countries where there is an official Apple Store, you can try to exchange your iPhone for a new one.