What to do if the service is unavailable

Blocking content mailings provides invaluable benefits for the user in the fight against paid information, due to which money disappears from the mobile account. You can remove the ban on MTS payments if you disable this function. But in order to carry out such a procedure, it is necessary to study in detail the instructions for removing restrictions.

What is a ban on MTS payments?

This is setting restrictions on the receipt of paid content on mobile phones. So, the “Ban content” option allows you to disable all kinds of paid mailings such as horoscopes, news and dating that the phone user did not order, but funds are withdrawn from the account when they arrive on the phone. However, this option does not allow the subscriber to send SMS and MMS messages to paid numbers that deal with such mailings. However, internal services and functions remain available for use.

Such blocking is used for various reasons:

• setting restrictions on a child’s mobile phone so that adult content is not available to him;
• absence of all kinds of automatic payments for accidental connection to the entertainment portal;
• eradication of unnecessary mailings from a mobile phone;
• In addition, such a restriction is important for pensioners who may make erroneous subscriptions or payments.

Important! The service is activated completely free of charge; the daily fee for use is 1 ruble. It operates in Russia and neighboring countries.

Payment for this service is not available to you MTS: what to do

This option is an excellent controller for restrictions on any connections from paid portals; it is much more convenient to use than independently monitoring the account and the presence of any connections. In this case, you can activate the service in several available ways:

• SSD command *984 # and call button;
• call the help center at operator number 0890;
• contact the MTS office with a passport.

If payment for this service is not available for you and your region or does not work, you must use Antispam and send a malicious SMS to the complaint number 6333.

Read also How to borrow money on Beeline if you run out of money in your account

In addition, you can independently check the connection of various services on your mobile phone; for this you need to use SMS or a system request. For example, send an empty SMS to 8111 and in a couple of minutes receive a complete list of all subscriptions connected to your phone via a SIM card. Or send the USSD command *152 # and press the call button to receive information about all connected content.

When enabling this option, you must remember that:

• it will not be able to remove existing connections; to do this, you need to independently determine their presence and disconnect them manually;
• “Content ban” is very useful, but it does not get rid of subscriptions 100%, so you need to check your account from time to time using statements;
• In some regions and on old tariffs, this blocking option is not available and nothing can be done about it.

Some owners of the MTS mobile operator may receive an SMS from an unfamiliar number 6996, which contains details of an unknown payment, as well as an offer to send an SMS with the text to number 6996. If you have not previously made any online purchases using your mobile number, then , apparently, you are dealing with scammers who, using the MTS “Easy Payment” service, are trying to make a purchase at your expense. In this article I will tell you what the number 6996 is, what it is intended for, and how to turn it off.

Mobile number 6996 is a special MTS service number designed to confirm passwords and make payments. When making any payments, confirmation SMS is received from this number, and the user sends an SMS there to confirm payments.

Most often, this number works with the MTS service called “Easy Payment”. This service allows you to make payments online using the “Personal Account” on the MTS website, and money is debited both from your mobile account and from a bank card (if the user has linked it to making mobile payments).

The MTS operator takes a percentage (usually 5-10% of the payment amount) for transferring money through “Easy Payment”.

Number 6996 and scammers

In recent years, number 6996 has gained notoriety, since the specifics of the “Easy Payment” operation allow fraudsters to massively steal money from users’ mobile accounts. Therefore, it is very important to know what the number 6996 means and for what purposes it can be used. The fraudster enters the payment details, where, among other things, he indicates the telephone number of the person from whose mobile account they plan to withdraw money. Then the payment is made, and an SMS from number 6996 is sent to the unsuspecting person’s number.

Then the scammer calls an unsuspecting citizen and asks for the code for this SMS under various pretexts (data entry error, MTS employee, etc.). If a person dictates this password, then the money from his account is debited towards this purchase.

Also, debiting money from the user’s account can be caused by the presence of a virus program on the smartphone that can independently send SMS to the number desired by the scammers.

If you receive an SMS from number 6996 with the message “Insufficient funds,” then, apparently, the scammers want to make a purchase whose price is higher than the funds available in your account.

How to disable 6996

After we have figured out what the number 6996 is, we will now figure out how to prevent the theft of money using the number 6996. I recommend following the following:

• Never send any SMS to number 6996 if you have not made online purchases before;
• Regularly change the password to your “Personal Account” on the MTS website (if you have one);
• Install a mobile antivirus on your phone (for example, AVG);
• Check your PC for virus programs (Dr.Web CureIt will help!).

To disable the “Easy Payment” service, through which money is usually debited, do the following:

Conclusion

In this material I discussed the meaning of number 6996 and how to disable it. If you do not make purchases online using the “Easy Payment” service, I recommend completely disabling this service and also unlinking your bank card from your mobile number - this will make it impossible for money to be stolen from your account.

What could cause a situation where the service is blocked for the sender of an MTS transfer? Sometimes there is no ATM or bank branch nearby, but you urgently need to transfer a small amount of money to your phone balance. Your wife is standing at the station ticket office, but her phone has run out of money? Does the child return from school on his own? Is your mother ill and communication is extremely important to her? In such a situation, receiving a message about blocking the service is like death.

The service is blocked for the sender for a long series of reasons. The first step is to check if you fall into the category of one of them:

• If the recipient is a subscriber of another operator or does not live in your region, the MTS money transfer service will not work;
• You can transfer no more than 300 rubles to another account, while your own 90 rubles must remain in your own account. Otherwise the translation will fail;
• The amount that can be transferred per day is limited. Its maximum is limited to 1,500 rubles for the sender;
• The restriction also applies to the recipient. The maximum amount that can be thrown onto your phone is 3,000 rubles. Other translations will not work;
• The money transfer service is not valid for all subscribers. Unfortunately, tariffs intended for corporate use are not intended for transfers. Clients with a tariff plan under the loud name “Super Zero” cannot implement them either.

If all the conditions regarding the question “Why is the money transfer service blocked?” considered, the obstacles have been removed, but the service still remains unavailable, you will have to take into account that any technology has its misfires. You can also top up through the terminal.

What to do if the service is blocked for the sender of the transfer?

Of course, you can find a decent solution to get out of any situation. You can ask friends (and strangers) for the transfer, returning them the required amount in cash. Or use another card from another family member (company).

If the card is corporate, work with your personal subscriber card.

To eliminate the error, use the following algorithm:

1. Dial *112*;
2. Enter the number to which you want to make a transfer;
3. Indicate the amount of money you want to transfer to the subscriber in the range of 1-300 rubles;
4. Press the call button and wait for a message indicating how your operation ended;
5. If the number is local to the MTS company, but you were unable to complete the translation, notify the technical service and wait until the technical problems are resolved. This usually takes little time, only 5-15 minutes.

Some are outraged by so many additional conditions, but they are a means of protecting the company’s clients from possible fraud. It has become very difficult to steal, and for a large sum - completely impossible.