What to do if Safari is missing or not working on your iPhone. Fixing errors in Safari on iPhone, iPad and Mac

Safari is a web browser that was developed by Apple. This program is very popular among users of Apple products, because it combines style and extensive functionality.

Also, until 2012, Safari was also distributed for Windows OS, but after that the company decided to stop support, but even that version is still capable of a lot and occupies its market share among browsers.

The system has an older version of the plugin and does not meet the website requirements

However, it is recommended that you use the latest version so that you can access sites with the latest features and benefit from the latest product enhancements.

You haven't installed the plugin

If this file exists, the plugin is installed.
To find the version, click on the file.
Select "Information" from the File menu.

If the corresponding plugin is installed as described in the previous section, follow these steps.

In the first versions, the appearance of the program differs from the design we are used to. Over a long period of updates and improvements, the following components have been changed:

Keys;
Scroll bar;
Entry field;
Drop-down menu;
Checkboxes;
And the most important thing has been updated - the very system of how the browser works with a computer.

Safari 5.0 saw the addition of a reading bar, changed search settings, improved the saving system, and added an additional toolbar for developers. Further, these functions have only been improved and are now a convenient device for any user.

After rebooting, please visit the website that is generating the error message.

If it's enabled, uncheck the box.
Close the window.

Nowadays, mobile devices represent a large percentage of the traffic received by web pages. In many cases, the traffic from these types of devices is higher than that coming from computers. Given this situation, it makes sense that sites have adapted by creating mobile versions of their websites, although on many pages this adaptation is not as good as one would expect with all that implies.

Basic Safari Features

The most basic browser properties:

There are built-in search tools such as Yandex, Google and Bing.
You can block pop-up windows.
Built-in text search function.
There is auto-filling of forms and scaling of the text input area.
Various encryption and hiding protocols are supported.

Among the additional functions, it is worth noting the presence of a reading mode, full-screen mode, functions in which the browsing history is not visible (private mode), hiding history and a reading list. It may also allow you to view a list of your most frequently visited sites.

Why Safari can't open the page

There are several reasons why Safari cannot open the page:

Actions when it is impossible to open in Safari

When the page does not open, wait a couple of minutes and try again. This is if you are shown that “the website is temporarily unavailable.” This is announced by the fact that the resource administrators are carrying out technical work on the site and have temporarily limited access to it. If this does not solve the problem, try clearing your saved data and resetting your Safari settings.

Checking Parental Controls

You can suggest ways to solve the problem or include information needed to solve it. If you copied and pasted the address, make sure it doesn't have any extra characters or missing characters at the beginning or end. It is possible that the website server is busy or that the website is temporarily unavailable. If you are connecting to the Internet using a corporate or corporate network, it is possible that the network has a firewall and is preventing you from opening the web page. If your computer or network is behind a firewall, you may need to specify proxy servers to access some Internet sites. The page is likely blocked by a content blocker you have set. To check if the problem still occurs even without content being locked, press and hold the Restart button without content being locked. Some videos, images, or other elements don't appear on the web page, but other page elements load.

Make sure you are using the correct address on the website.
You cannot log into a secure website.
The web page loads or redirects multiple times.

If you are signed in with a restricted user account or other web filtering software, some pages or page elements may not load if those sites are not allowed.

In order to do this you will need the following steps:

We also recommend checking your Internet connection. To do this, open any other program. If the Internet is connected or accessed through a corporate or enterprise network, there may be some problems. Contact your administrator for help solving this problem.

For example, embedded videos may not appear if they are hosted on a site other than the one you are viewing. Ask the administrator if you can access the site you are trying to see. You can temporarily disable extensions and reload the page to see if this is the problem. Repeat this step with all installed extensions. . If the page loads correctly, it means that one or more extensions have prevented the content from loading. Re-enable the extension and then load the page again to check which extensions are blocking the content you want to view.

You should also check the address of this page. Once again, make sure that the address is correct and that it is entered correctly. If everything is correct, then try entering index.html at the end of the address.

A not popular, but possible reason is also the presence of an old version, so you should make sure that the browser is updated.

If the website still won't load even if all extensions are disabled, try the steps in this article. If just one website is down, you can delete data associated with that site to see if the problem is resolved. If you want to delete data from all sites and pages you've visited, select "all history" from the Delete pop-up menu. Using these options. If the problem is resolved by disabling the extension, look for updates for extensions by clicking "Updates" in the lower left corner of the window.

If Safari doesn't work on your iPhone, iPad or Mac, you don't need to immediately look for alternative browsers. You can eliminate any error yourself if you understand what caused it.

Troubleshooting iPhone and iPad

Why might Safari not work on iPhone? Errors can be different: lack of a program icon, inability to access a secure https site, etc. We rarely pay attention to a running program, but when the iPhone 5S or 6 stops accessing the Internet, we want to quickly figure out errors in the browser.

Removing Internet modules and other add-ons

Or remove the extension by clicking the Remove button. You can remove internet modules and other add-ons to see if they are causing the problem. The Library folder is at the top level of your hard drive. . The library folders contain the following add-in folders. Move any file from these folders to the Trash.

Time frame for solving the problem

If the issue persists, it means that you have identified the add-in that is causing the issue. Avoid using it or contact the manufacturer for an updated version.

Open the Trash and select one of the files you deleted.
The file is returned to its folder.

Using the Internet carries inherent risks. for more information. Other company and product names listed may be the trademarks of their respective owners. Today we will explain how to perform this simple action that can help us a lot.

Problems often arise after a system update. After updating to iOS 9.3, users experienced that pages stopped opening in the browser. In the next update, the developers fixed the cause of the error, but before that, users had to disable JavaScript in the settings, change the search engine and delete applications.

First of all, we need to consider a few things. The most common problems are those that appear slowly, with pages that display incorrectly, become unavailable suddenly, or show a version of them that has not been updated. If this is not the case, we are likely facing a more serious error and we need to start identifying it. If you can't open the site, try these suggestions.

It may contain ways to solve the problem or information needed to resolve it. If you copied and pasted the address, make sure there are no more characters or missing characters at the beginning or end. The site server may be busy or the site may be temporarily unavailable. If you connect to the Internet using a corporate or corporate network, your network may have a firewall that prevents you from opening the web page. If your computer or your network is behind a firewall, you may need to specify proxy servers to access some Internet sites. The page may be blocked by a set content block. Check the message that appears when the page cannot be opened. . On the right side of the address field, you will find a circular arrow to reload the current page.

If the problem is not related to an error when updating the system, which developers fix after detection by users, then it can be solved by restarting the application or clearing the history of browser data.

Launch Safari. Click on the book icon.
Open the "History" tab.
Click "Clear" on the bottom panel.
Select a period to delete cookies and website data.

The same operation can be performed through the “Safari” section in the settings.

At the bottom of the screen is a toolbar with five icons: back and forward arrows, a plus sign to add the current page to your favorites list, a book icon to view existing bookmarks and browsing history, and a stacked page icon to open and navigate across multiple pages. Tap one of these items in the list to open that page. When you scroll down one page, the navigation bar disappears from the top of the screen. To quickly enter a new web address, tap the status bar at the top of the screen, bringing back the address bar.

Another common problem is the lack of a Safari icon in the home menu. To get it back, you need to remove the restriction on the application.

Open settings, go to the “General” section.
Go to the “Restrictions” subsection. If it is inactive, then there are no restrictions.
If the subsection is active, go into it and disable the Safari restriction.

If you prefer to search online, tap the search field to the right of the address field. You can scroll up, down, left or right by dragging your finger across the page in the direction you want. Tap and swipe quickly and the page will scroll; tap the screen to stop the movement, or let the screen stop on its own. To zoom in on a specific part of the screen, place two fingers together on it and then separate them in an inverted "pinch" pattern. Do the opposite to reduce.

You can also zoom in on a specific part of a web page by double-clicking in that area; repeat double tap to reduce. This trick works best on pages with column and table layouts. Text is amazingly clear even at the smallest sizes. There will be pages with content that you cannot read. While reading a web page, tap any link to go directly to that page. As with any browser, you can use the forward and back buttons to move between pages.

After disabling the restriction, the icon will appear in the home menu. If the above methods do not help return the built-in browser to a working state, you can install from the App Store and use another browser - for example, Chrome.

If Safari is not working for you on Mac, there are several ways to resolve the issue. The method you choose depends on the reasons why Safari on Mac is starting to crash. The simplest solution is to restart the application. Close Safari and restart it to get rid of non-critical errors. If the browser stops responding, force quit it. Hold down Command + Option + Escape and click “Finish” in the window that appears.

Basic Safari Features

If you need to enter text in a field on the page, tap it. Some pages have interactive fields for selecting dates and other options. If you encounter list or scrolling on a web page - for example, writing a comment on a blog, you will find that single-finger scrolling is not allowed. Instead, zoom in on the box and use two fingers to scroll through it.

Simply select a recipient, add any comments you want, and click “Send.” To open a new page without closing the current page, tap the pages icon in the bottom right corner of the screen and then tap New Page. When you have more than one page open at the same time, the page icon displays the number of open pages. To switch between open pages, tap the pages icon. You will see a thumbnail preview of each page.

If this does not help, close the browser processes individually:

Open the Programs – Utilities folder and launch System Monitor.
In the Memory or CPU tab, look for the Safari processes marked in red.
Select processes and end them with the "X" button on the toolbar.

Drag your finger left or right to scroll through open pages. Touching anywhere on the page moves the page forward. To bookmark a web page, tap the plus sign to the left of the address bar. The Add Favorites screen appears. Here, you can edit the page title—to better reflect the content or simplify a long name—and choose where your favorite will be located in your favorite folders. To insert a new bookmark into an existing folder, tap the arrow to the right of the word Favorites, then tap the folder you want in the easy-to-navigate hierarchical list.

The listed methods help bring Safari to life when the browser stops working. If the problem persists, clear your browser's cache and history by opening the Safari menu and selecting Clear History. Select a period and click Clear Log.

Despite the fact that Apple has officially stopped supporting Safari for Windows, nevertheless, this browser continues to remain one of the most popular among users of this operating system. As with any other program, failures also occur in its operation, both for objective and subjective reasons. One of these problems is the inability to open a new web page on the Internet. Let's find out what to do if you can't open a page in Safari.

But you shouldn’t immediately blame the browser for the inability to open pages on the Internet, because this can happen for reasons beyond its control. Among them the following should be highlighted:

interruption of Internet connection due to the fault of the provider;
failure of the modem or network card of the computer;
malfunctions in the operating system;
blocking of the site by an antivirus program or firewall;
virus in the system;
blocking of the site by the provider;
termination of the site.

Each of the problems described above has its own solution, but it is not related to the functioning of the Safari browser itself. We will focus on resolving the issue of those cases of loss of access to web pages that are caused by internal problems of this browser.

Clearing cache

If you are sure that you cannot open a web page not simply because of its temporary unavailability, or general system problems, first of all, you need to clear your browser cache. Web pages that have been visited by the user are loaded into the cache. When you access them again, the browser does not re-download data from the Internet, but loads the page from the cache. This saves a lot of time. But if the cache is full, Safari starts to slow down. And, sometimes, more complex problems arise, for example, the inability to open a new page on the Internet.

In order to clear the cache, press the keyboard shortcut Ctrl+Alt+E. A pop-up window appears asking if you really need to clear the cache. Click on the “Clear” button.

After that, try to reload the page again.

Reset

If the first method did not produce results, and the web pages still do not load, then the failure may have occurred due to incorrect settings. Therefore, you need to reset them to their original form, as they were immediately when installing the program.

Go to the Safari settings by clicking on the gear-shaped icon located in the upper right corner of the browser window.

In the menu that appears, select “Reset Safari...”.

A menu appears in which you can choose which browser data will be deleted and which will remain.

Attention! All deleted information cannot be restored. Therefore, valuable data needs to be downloaded to a computer or recorded.

After you have chosen what should be deleted (and if the essence of the problem is unknown, you will have to delete everything), click on the “Reset” button.

After resetting the settings, reload the page. It should open up.

Reinstalling the browser

If the previous steps did not help, and you are sure that the cause of the problem lies in the browser, there is nothing left to do but reinstall it and completely remove the previous version along with the data.

To do this, through the control panel, go to the “Uninstall programs” section, look for the Safari entry in the list that opens, select it, and click on the “Uninstall” button.

After uninstallation, install the program again.

In the vast majority of cases, if the cause of the problem really lay in the browser and not in something else, sequential completion of the three steps indicated almost 100% guarantees the resumption of opening web pages in Safari.

Safari is a web browser that was developed by Apple. This program is very popular among users of Apple products, because it combines style and extensive functionality.

In the first versions, the appearance of the program differs from the design we are used to. Over a long period of updates and improvements, the following components have been changed:

Keys;
Scroll bar;
Entry field;
Drop-down menu;
Checkboxes;
And the most important thing has been updated - the very system of how the browser works with a computer.

Basic Safari Features

There are built-in search tools such as Yandex, Google and Bing.
You can block pop-up windows.
Built-in text search function.
There is auto-filling of forms and scaling of the text input area.
Various encryption and hiding protocols are supported.

Why Safari can't open the page

There are several reasons why Safari cannot open the page:

Actions when it is impossible to open in Safari

In order to do this you will need the following steps:

It happens that users of iOS devices end up on sites with malicious code, after which a window appears that completely blocks work with the Safari browser. This could be a warning message supposedly from the authorities, or a message clearly extorting money and demanding to pay a fine or send an SMS to some number.

No matter what the message is, it is impossible to close it, which completely blocks Safari on an iPhone or iPad.

The warning window and the page itself can be disguised as official bodies, for example, Roskomnadzor. The page can be stylized as an official website and contain appropriate text and a coat of arms. In particular, such a “virus” appears under the address roskomnadsor.ru (with the letter “s”). But it’s worth noting that the official address of the RKN is not even roskomnadzor.ru (i.e. with the letter “z”, as would be correct), but rkn.gov.ru!

The message itself says: “The page cannot be opened. Safari can't open the page because the address is invalid." Below it, in the body of the page itself, you can see the following text:

“To remove the blocking, you need to pay a fine of 3,500 rubles to the federal Beeline number... in any available way (like a regular top-up of a mobile phone balance).”

Another option could be a large window, which states that on behalf of the Ministry of Internal Affairs of the Russian Federation, the computer or iPhone has been blacklisted for violating the Criminal Code of the Russian Federation, and also a requirement to pay a fine to the number (for example, MTS).

As a type of similar “virus”, a window may ask for a password with the message “ACCESS LOCKED! enter the received password." But no actions help either, and the banner requires you to send an SMS.

On the Internet, the most common way to combat this “disease” is to delete your browser history and site data:

Settings → Safari → “Clear history and website data”
Confirm by pressing "Clear". history and data"

Well, as an alternative, the Internet may offer to completely erase all the data from your phone/tablet and “assemble” it again from scratch or from a backup copy. But this is bullshit, don’t even think about it.

How to unlock Safari without losing data

My method of unlocking iPhone/iPad seems to me the most humane. Its essence is to simply close the tab with the malicious site, no data will be lost.

How to unlock Safari on iPhone/iPad

Close the app completely (remove the app from your phone's processes): Double-click the Home button → Swipe up the Safari window to make it disappear
- I don't know if this step is necessary for the method to work, but I did it this way.
Settings → Safari → Add-ons
Disable "JavaScript"

Most fraudulent SMS ransomware sites, their window blockers in particular, run on JavaScript. Disabling this functionality will most likely lead to the inoperability of “malicious” windows.

Open Safari and close all tabs that you consider suspicious, especially the one that was blocked.

And don’t wander around on unverified sites anymore! You can enable JavaScript again to enjoy the full functionality of normal resources.

If it doesn't help, describe the problem in detail in the comments.

Safari is a web browser that was developed by Apple. This program is very popular among users of Apple products, because it combines style and extensive functionality.

2. Open the available updates tab and install anything related to Safari or security updates.

Several of our joint attempts to overcome the problem have been added.

On Monday, March 21, immediately after the presentation, Apple released a full update to the iOS 9.3 operating system. There are plenty of innovations and fixes for past bugs in the firmware, but after a few days it turned out that after fixing some problems, the developers added others.

The bug, which hundreds of users have encountered using a variety of iOS devices, has the following character:

After updating to iOS 9.3, the Safari browser flatly refuses to open pages based on a search query. If the page does load, then further clicking on the link completely freezes the browser.

How to solve the problem and get Safari to work?

One of the possible solutions.

Option 2

It works, but also not for everyone. Try the following:

1. If the application is installed Booking.com– delete.2. Turn on the “Airplane” mode.3. Connect the device to the computer and launch iTunes.4. Turn off the device (completely) and turn it on again.5. Download Booking.com VIA ITUNES (link). We are not installing it yet.6. Make sure Airplane mode is ON.7. In iTunes, we synchronize the application for installation on an iOS device:

a) Select your iOS device. b) Go to the Applications tab. c) Search for Booking.com. d) Install. e) Synchronize.

8. Wait for the synchronization to complete and then launch Booking on the iOS device.9. Forcefully close Booking (two taps on Home and swipe up). 10. We do the same with Safari (force close). 11. Turn off Airplane mode.12. It should work - let's check.

Thanks to our reader for the tip. Pavel Ovechkin.

Option 3

This method can help with search queries. At the very least, the browser will begin to respond to search phrases. Unfortunately, it is powerless against freezing links.

Opening Settings -> Safari -> Search engine and change to Bing (you can try Yandex).

Now the browser should not freeze, although the Bing search engine is not an acquired taste. Thanks to our reader for the tip. Dmitry Blinov.

Whether it helped or not, write in the comments and suggest your own solutions.

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If Safari doesn't work on your iPhone, iPad or Mac, you don't need to immediately look for alternative browsers. You can eliminate any error yourself if you understand what caused it.

Troubleshooting iPhone and iPad

Launch Safari. Click on the book icon.
Open the "History" tab.
Click "Clear" on the bottom panel.
Select a period to delete cookies and website data.

The same operation can be performed through the “Safari” section in the settings.

Another common problem is the lack of a Safari icon in the home menu. To get it back, you need to remove the restriction on the application.

Open settings, go to the “General” section.
Go to the “Restrictions” subsection. If it is inactive, then there are no restrictions.
If the subsection is active, go into it and disable the Safari restriction.

If this does not help, close the browser processes individually:

Open the Programs – Utilities folder and launch System Monitor.
In the Memory or CPU tab, look for the Safari processes marked in red.
Select processes and end them with the "X" button on the toolbar.

It's no secret that the safety and security of user data is one of Apple's principles. The company has been working for many years to ensure that its operating systems are protected from various online threats, and the introduction of encryption technologies and the Touch ID fingerprint scanner allows you not to worry about data ending up in the wrong hands.

The main tool for user interaction with the Internet is the browser. It is through its vulnerabilities that attackers manage to install malware on the victim’s device or obtain the necessary data. The Safari browser is rightfully considered one of the most secure on the market. Apple implemented sandbox technology in it, where each site opens in a separate process, isolated from the rest of the system. If the site contains malicious code, then it will not be able to access the main system. Another tool to protect the user is an intelligent system that is able to identify fraudulent sites and sites with malicious code. If you try to access such a site, the system will not load it and will show the message “Safari cannot verify the authenticity of the site.” It looks like this.

Sometimes this system goes crazy and does not allow you to open sites that absolutely do not contain malicious code. There are several reasons why this could happen.

First, make sure that you are actually trying to get to a site that you are absolutely sure is safe. Sometimes scammers use the Unicode alphabet or a similar combination of letters in the address name. For example, just today Google filed a lawsuit against the person who owns the domain ɢoogle.com, where the first “ɢ” is not a letter, but a symbol. The fake website was used to send spam and infected files.

Pay close attention to this; you can check the authenticity of the site by clicking on the icon next to the name in the address bar. All major services use a secure HTTPS connection, so if you don't have one, that alone should make you wonder what site you're on.

Sometimes a site may not contain malicious code, but have some elements from third-party developers that do not meet security requirements. For example, social media buttons. In such cases, it is worth contacting the site creators and pointing out this error to them.

If everything is guaranteed to be fine with the site you want to connect to, but Safari continues to show an error message, then do the following.

Make sure you are using the latest version of Safari. Apple regularly updates security certificates and algorithms for its browser. Safari updates come in macOS service packs. To check for updates, choose Apple menu > About This Mac > Software Updates

Make sure your macOS date and time are set to the correct date and time. It is difficult to imagine a situation in which the date and time in the system will change randomly. MacOS retrieves this data via the Internet, so if you do not change this setting yourself, then there should be no problems. However, you can check your settings in System Preferences > Date and Time.

The last possible solution to the problem is to clear Safari data from Keychain Access. To do this, close Safari, launch Keychain Access, enter “Safari” in the search, and delete all files. Please note that this procedure will clear all data Safari knows about you, including autofill forms and passwords.